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Recurring Scheduled Jobs In Protect 9.2 Running One Hour Early
Description Beginning on Sunday, November 1, all recurring scheduled jobs in Shavlik Protect 9.2 may run 1 hour earlier than scheduled. This is a known defect related to the end of Daylight Savings...
View ArticleHow To: Manually updating patch data files for Shavlik Protect
PurposeWhen running the Shavlik Protect in a secure environment without Internet access, it is necessary to download the latest data files on a system that has internet access and then transfer them to...
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Important 9.2 Upgrade Information: Review Your Patch Scan Templates And Patch...
Overview(All of this information (and more) is located in theProtect 9.2 Upgrade Guide. We highly recommend all customers review the changes detailed in this guide.)The purpose of this document is to...
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How To: Run a Diagnostic Patch Scan When Unable to Perform a DPDTrace
Purpose The purpose of this document is to instruct how to run a diagnostic patch scan when you are unable to perform a DPDTrace for a detection issue. Overview Go to Tools > Options > Logging...
View ArticleHow To: Collect Protect console, patch deployment and agent logs for...
Overview These instructions will help you enable All logging (verbose logging) then those collect logs and supporting information to help Support troubleshoot issues on your console and remote clients....
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Bypassing the Prerequisite Download Screen During Installation of Shavlik...
Purpose This document shows how to bypass the prerequisite download or "Shavlik Protect Setup" screen during the installation of Shavlik Protect. Description If necessary you can bypass the...
View ArticleAgent Failing At 67% (Registration Failure) in Ivanti Patch for Windows Servers
TemplateSymptoms When deploying an agent from the Protect console you see the agent installation fail at 67%.Manually installing an agent fails during the registration process. CauseThis normally...
View ArticleUnable to install Agents on Windows XP, Server 2003 and Server 2008 R2 Gold...
PurposeThis article provides answers why you are unable to install agents on Windows XP, Server 2003, and Server 2008 R2 Gold machines after installing Ivanti Patch for Windows Servers 9.3+. Cause The...
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How To: Download Content Data Files and Patches using the Download PowerShell...
PurposeWhen running the Shavlik Protect console in a secure environment without Internet access, it is necessary to download the latest Shavlik Data Files and supported patches from a machine that has...
View ArticleURL Exception List For Shavlik Patch For Microsoft System Center (08-24-2017)
Purpose This article provides a list of web addresses that may be required to download content or patches when using Shavlik Patch for Microsoft System Center. Description Ensure that these web...
View ArticleWhy is the Delta or Cumulative Update is offered to Windows 10
Purpose This article explains how our detection the Delta or Cumulative version of the patch is offered. Description Our detection logic will verify the 'UBR' value from the registry to determine if...
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How To: Create a Custom Patch
Purpose The purpose of this document is to outline the process for creating a custom patch, and to provide an example of how to create a custom patch using Shavlik Protect. If you have any questions...
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Searching with the Ivanti Advice Center
This introduces the Ivanti Advice Center, and how to use it for advanced searching. New Ways to Reach Advice CenterTo access the Advice Center, from anywhere on the Community:Click Useful Places |...
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Understanding installer return codes
Purpose This document will list common install return code errors from the vendor and possible solutions to the error. Overview Protect and Patch for Windows Servers (PWS) track patch deployment...
View ArticleHow to increase the scan timeout in Patch for Windows Server 9.3+
Overview A 90 minute scan timeout was implemented in Patch or Windows server 9.3.x. We have devised a method to increase the scan timeout for customer's who require more than 90 minutes for agentless...
View ArticleCurrent Microsoft Security Bulletin Naming Convention As Of April 11th, 2017
Overview Starting with the April 11th 2017 Patch Tuesday, Microsoft will no longer be using a traditional naming format for Security Bulletins. The new Security Bulletin mappings our products will be...
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How To: Bypass the Ivanti Prerequisite Checker
Purpose The purpose of this document is to bypass the Ivanti Patch for Windows Servers Setup prerequisite checker. Description When installing Ivanti Patch for Windows, the prerequisite checker states...
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Microsoft Visual C++ 2015 Redistributable Prerequisite Shows Missing When...
Purpose This document outlines how to manually fulfill the Microsoft Visual C++ 2015 Redistributable prerequisite for Ivanti Patch for Windows Servers 9.3 Symptoms You manually downloaded and installed...
View ArticleThrottling the Copy Speed of a Deployment in Shavlik Protect
Resolution You have the ability to 'throttle' down the deployment speed through the use of the 'Copy Speed' setting in the Patch Deployment Template.At full speed (6), the patch copy process is...
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Windows 10 Build 1511, 1607, 1703, and 1709 Deployment Support in Protect 9.2+
Purpose The Shavlik Content Team has created a deployment for Windows 10 Version 1511, 1607, 1703, and 1709. Deployment of Windows 10 Version 1511, 1607, 1703, or 1709 applies to systems with Windows...
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