MsiExec.exe and InstMsi.exe Error Messages

Error Value

Error code

Description

0

ERROR_SUCCESS

The action completed successfully.

13

ERROR_INVALID_DATA

The data is invalid.

87

ERROR_INVALID_PARAMETER

One of the parameters was invalid.

120

ERROR_CALL_NOT_IMPLEMENTED

This value is returned when a custom action attempts to call a function that cannot be called from custom actions. The function returns the value ERROR_CALL_NOT_IMPLEMENTED. Available beginning with Windows Installer version 3.0.

1259

ERROR_APPHELP_BLOCK

If Windows Installer determines a product may be incompatible with the current operating system, it displays a dialog box informing the user and asking whether to try to install anyway. This error code is returned if the user chooses not to try the installation.

1601

ERROR_INSTALL_SERVICE_FAILURE

The Windows Installer service could not be accessed. Contact your support personnel to verify that the Windows Installer service is properly registered.

1602

ERROR_INSTALL_USEREXIT

The user cancels installation.

1603

ERROR_INSTALL_FAILURE

A fatal error occurred during installation.

1604

ERROR_INSTALL_SUSPEND

Installation suspended, incomplete.

1605

ERROR_UNKNOWN_PRODUCT

This action is only valid for products that are currently installed.

1606

ERROR_UNKNOWN_FEATURE

The feature identifier is not registered.

1607

ERROR_UNKNOWN_COMPONENT

The component identifier is not registered.

1608

ERROR_UNKNOWN_PROPERTY

This is an unknown property.

1609

ERROR_INVALID_HANDLE_STATE

The handle is in an invalid state.

1610

ERROR_BAD_CONFIGURATION

The configuration data for this product is corrupt. Contact your support personnel.

1611

ERROR_INDEX_ABSENT

The component qualifier not present.

1612

ERROR_INSTALL_SOURCE_ABSENT

The installation source for this product is not available. Verify that the source exists and that you can access it.

1613

ERROR_INSTALL_PACKAGE_VERSION

This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.

1614

ERROR_PRODUCT_UNINSTALLED

The product is uninstalled.

1615

ERROR_BAD_QUERY_SYNTAX

The SQL query syntax is invalid or unsupported.

1616

ERROR_INVALID_FIELD

The record field does not exist.

1618 / 1619

ERROR_INSTALL_ALREADY_RUNNING

ERROR_INSTALL_PACKAGE_OPEN_FAILED

Another installation is already in progress. Complete that installation before proceeding with this install.

For information about the mutex, see _MSIExecute Mutex.

This installation package could not be opened. Verify that the package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer package.

1620

ERROR_INSTALL_PACKAGE_INVALID

This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

1621

ERROR_INSTALL_UI_FAILURE

There was an error starting the Windows Installer service user interface. Contact your support personnel.

1622

ERROR_INSTALL_LOG_FAILURE

There was an error opening installation log file. Verify that the specified log file location exists and is writable.

1623

ERROR_INSTALL_LANGUAGE_UNSUPPORTED

This language of this installation package is not supported by your system.

1624

ERROR_INSTALL_TRANSFORM_FAILURE

There was an error applying transforms. Verify that the specified transform paths are valid.

1625

ERROR_INSTALL_PACKAGE_REJECTED

This installation is forbidden by system policy. Contact your system administrator.

1626

ERROR_FUNCTION_NOT_CALLED

The function could not be executed.

1627

ERROR_FUNCTION_FAILED

The function failed during execution.

1628

ERROR_INVALID_TABLE

An invalid or unknown table was specified.

1629

ERROR_DATATYPE_MISMATCH

The data supplied is the wrong type.

1630

ERROR_UNSUPPORTED_TYPE

Data of this type is not supported.

1631

ERROR_CREATE_FAILED

The Windows Installer service failed to start. Contact your support personnel.

1632

ERROR_INSTALL_TEMP_UNWRITABLE

The Temp folder is either full or inaccessible. Verify that the Temp folder exists and that you can write to it.

1633

ERROR_INSTALL_PLATFORM_UNSUPPORTED

This installation package is not supported on this platform. Contact your application vendor.

1634

ERROR_INSTALL_NOTUSED

Component is not used on this machine.

1635

ERROR_PATCH_PACKAGE_OPEN_FAILED

This patch package could not be opened. Verify that the patch package exists and is accessible, or contact the application vendor to verify that this is a valid Windows Installer patch package.

1636

ERROR_PATCH_PACKAGE_INVALID

This patch package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer patch package.

1637

ERROR_PATCH_PACKAGE_UNSUPPORTED

This patch package cannot be processed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service.

1638

ERROR_PRODUCT_VERSION

Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs in Control Panel.

1639

ERROR_INVALID_COMMAND_LINE

Invalid command line argument. Consult the Windows Installer SDK for detailed command-line help.

1640

ERROR_INSTALL_REMOTE_DISALLOWED

The current user is not permitted to perform installations from a client session of a server running the Terminal Server role service.

1641

ERROR_SUCCESS_REBOOT_INITIATED

The installer has initiated a restart. This message is indicative of a success.

1642

ERROR_PATCH_TARGET_NOT_FOUND

The installer cannot install the upgrade patch because the program being upgraded may be missing or the upgrade patch updates a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.

1643

ERROR_PATCH_PACKAGE_REJECTED

The patch package is not permitted by system policy.

1644

ERROR_INSTALL_TRANSFORM_REJECTED

One or more customizations are not permitted by system policy.

1645

ERROR_INSTALL_REMOTE_PROHIBITED

Windows Installer does not permit installation from a Remote Desktop Connection.

1646

ERROR_PATCH_REMOVAL_UNSUPPORTED

The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.

1647

ERROR_UNKNOWN_PATCH

The patch is not applied to this product. Available beginning with Windows Installer version 3.0.

1648

ERROR_PATCH_NO_SEQUENCE

No valid sequence could be found for the set of patches. Available beginning with Windows Installer version 3.0.

1649

ERROR_PATCH_REMOVAL_DISALLOWED

Patch removal was disallowed by policy. Available beginning with Windows Installer version 3.0.

1650

ERROR_INVALID_PATCH_XML

The XML patch data is invalid. Available beginning with Windows Installer version 3.0.

1651

ERROR_PATCH_MANAGED_ADVERTISED_PRODUCT

Administrative user failed to apply patch for a per-user managed or a per-machine application that is in advertise state. Available beginning with Windows Installer version 3.0.

1652

ERROR_INSTALL_SERVICE_SAFEBOOT

Windows Installer is not accessible when the computer is in Safe Mode. Exit Safe Mode and try again or try using System Restore to return your computer to a previous state. Available beginning with Windows Installer version 4.0.

1653

ERROR_ROLLBACK_DISABLED

Could not perform a multiple-package transaction because rollback has been disabled. Multiple-Package Installations cannot run if rollback is disabled. Available beginning with Windows Installer version 4.5.

1654

ERROR_INSTALL_REJECTED

The app that you are trying to run is not supported on this version of Windows. A Windows Installer package, patch, or transform that has not been signed by Microsoft cannot be installed on an ARM computer.

3010

ERROR_SUCCESS_REBOOT_REQUIRED

A restart is required to complete the install. This message is indicative of a success. This does not include installs where the ForceReboot action is run.

Adobe Update Errors

Error

Title

Solution

1067

Update failed. The process terminated unexpectedly.

Try downloading Reader directly from this page.

1309

Error attempting to open the source file:

See Error 1321 or 1309 | Install | CS4, CS5 | Windows

C:\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg.

1310

Error writing to file: C:\Config.Msi.... Verify that you have access to that directory.

See Error "1310: Error writing to file: C:\Config.Msi..." | CS4 products

1311

Could not locate source file cabinet: [filename].

See Error 1311, 1335, or 2350 "Source file not found...data1.cab" when installing Adobe products | Windows

1321

The Installer has insufficient privileges to modify this file: c:\Windows\system32\Macromed\Flash\FlashPlayerTrust\AcrobatConnect.cfg.

See http://kb2.adobe.com/cps/403/kb403915.html.

1327

Invalid drive

See Error 1327 | "Invalid Drive" | Install | CS4, CS5, Acrobat, Reader

Alternative solution: This error sometimes appears when a drive is mapped for the user and the installer is running in a system context. Change the access permissions on the network folder to “write” for everyone to the shared folder or drive.

1328

Error applying patch to [filename]. It's likely that something else updated the file, and the patch can't modify it. For more information, contact your patch vendor.

A file has changed or is missing. Uninstall and reinstall the program.

1335

The cabinet file '[filename]' required for this installation is corrupt and cannot be used. This error could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

The source cabinet is corrupt. See http://msdn.microsoft.com/en-us/library/aa372835(VS.85).aspx. 

1401, 1402, 1404, 1406

Could not [perform some action] for [key or value].

These errors occur when the Windows installer cannot successfully modify the registry. Quick solutions:

Repair the current program installation using Add/Remove Programs in the Control Panel.

Log in as administrator and access the appropriate registry key:

(Acrobat) HKLM\Software\Adobe\Acrobat

(Reader) Reader\<version> HKCU\Software\Adobe\Acrobat Reader\<version>

Update the program again.

See also:

Error 1402 | Error 1406 | Acrobat, Reader

1500

Another installation is already in progress. Complete that install before proceeding with this installation.

See Error 1704 or 1500 | Install, remove | CS4 | Windows

1601

Out of disk space

Please ensure that you have enough disk space on your primary disk and update again.

1603

A fatal error occurred during installation

Shut down Microsoft Office and all web browsers. Then, in Acrobat or Reader, choose Help > Check for Updates.

or

See also Error 1603 | Install | CS3, CS4 products

#_AdobeError_#1603

1606

Could not access network location

Try using the Microsoft Fix it wizard, available at support.microsoft.com/kb/886549. This wizard updates the Windows registry.

Disclaimer: Adobe does not support third-party software and provides this information as a courtesy only.

If you cannot resolve the problem after using the Fix it wizard, see the solutions in Error 1606 | Install | Acrobat 8, 9 | CS4

1612,

The installation source for this product is not available. Verify that the source exists and that you can access it.

Try using the Microsoft Fix it wizard, available at http://support.microsoft.com/kb/971187. The wizard updates the Windows registry so that you can usually uninstall previous versions of the program, or install or update the current version successfully.

Error codes for Office update packages

Value

Error message

0

Success

17301

Error: General Detection error

17302

Error: Applying patch

17303

Error: Extracting file

17021

Error: Creating temp folder

17022

Success: Reboot flag set

17023

Error: User cancelled installation

17024

Error: Creating folder failed

17025

Patch already installed

17026

Patch already installed to admin installation

17027

Installation source requires full file update

17028

No product installed for contained patch

17029

Patch failed to install

17030

Detection: Invalid CIF format

17031

Detection: Invalid baseline

17034

Error: Required patch does not apply to the machine

17038

You do not have sufficient privileges to complete this installation for all users of the machine. Log on as administrator and then retry this installation.

17044

Installer was unable to run detection for this package.

17048

This installation requires Windows Installer 3.1 or greater.