How To: Submit a feature request to add new Patch, Vendor or Product content
Description Although we support many products and patches, there are times when customers encounter support gaps. This document will show you the best method to request support for new patches or...
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Protect Console Information and Troubleshooting
Purpose This document provides links to other documents addressing how to troubleshoot console installation, registration, configuration, and operations in Shavlik Protect. Overview Certificates...
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Firewall and Proxy Exceptions URL List - Shavlik Protect/Ivanti Patch for...
Overview This article provides a list of required web addresses for the Protect application to allow: Patch files fail to downloadPatch definitions fail to updateActivation or License Refresh failsHome...
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ESXI Host - Hypervisor Information and Troubleshooting
Purpose This document provides links to other documents and knowledge sources addressing Hypervisor information and troubleshooting. Overview Introduction and Prerequisites Virtual Infrastructure...
View ArticleShavlik Protect Requirements Guide
Purpose This document is meant to be a guide to link you to all requirements or pre-requisite information you may need for Shavlik Protect. Description Below is a list of links to the different...
View ArticleHosted Virtual Machine and Template Information and Troubleshooting
Purpose The purpose of this document is to discuss virtual machine and virtual template information and troubleshooting. Overview Introduction/Prerequisites Introduction to the Virtual InventoryVirtual...
View ArticleReport and Views Information and Troubleshooting
Purpose This document provides links to other documents addressing Report and Views information and troubleshooting. Overview Views View > Patches How To: View All Patches, Software Distributions,...
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The following patches will only deploy if you've acquired them outside of...
Purpose The purpose of this document is to discuss the message in Patch for Windows Server 9.3 that states you can only deploy certain patches if they've been acquired outside of the program. Cause...
View ArticleIvanti Patch for Windows Servers Tips and Tricks
Purpose This document will provide helpful tips and tricks for Ivanti Patch for Windows Servers. Prerequisites The following information assumes that you have a basic understanding of the functionality...
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How To: Know When Xml Updates (Patch Definitions) Are Released and How to...
Purpose This document will provide information about how to obtain information about Shavlik's XML updates (patch definitions). Description Generally the Shavlik content team will provide patch...
View ArticleCurrent Microsoft Security Bulletin Naming Convention As Of April 11th, 2017
Overview Starting with the April 11th 2017 Patch Tuesday, Microsoft will no longer be using a traditional naming format for Security Bulletins. The new Security Bulletin mappings our products will be...
View ArticleCheck if Windows 10 is CB/CBB or LTSB
Purpose The purpose of this document is to help determine the version of Windows 10 being used Overview 1. Open Control Panel - System - Windows Edition. If LTSB it will end with LTSB, e.g. Windows 10...
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Scheduled Console Task Manager Overview
Discussion The Scheduled Console Tasks Manager is designed to give you a single location from which to monitor the tasks currently scheduled on the console. These tasks can include patch scans, asset...
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Notifications and Warnings Options Overview
Purpose The Notifications and Warnings dialog allows you to specify when you want Ivanti Patch for Windows® Servers to inform you about potential operational issues. Description Affected Product(s)...
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How To: Automatically Export The Result Of A Continuous Ping Command To A...
Purpose This document is made to assist in automatically exporting the result of a ping command to a text file for troubleshooting. Solution Open the command prompt (Start > Run > type...
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Patch Options Overview
Purpose The Patch Options dialog allows you to specify patch scanning and deployment options. DescriptionAffected Product(s) Ivanti Patch for Windows 9.3
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How To: Disable Automatic Updates in Windows 10 1607 and 1703
Purpose This documents describes how to disable Automatic Updates in Windows 10 build 1607 and 1703. Solution Note: You must create these registry keys manually 1. Click Start, click Run, and then type...
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Best Practice: Windows Automatic Updates
Purpose The purpose of this document is to explain the best practices for Windows Automatic Update configuration in a Shavlik environment. Description When Windows Automatic Update is configured to...
View ArticlePatching Process Of Hypervisors and ESXI Hosts
Hypervisor scanning and deployment Scanning and deployment operations are performed by the hypervisor. In order to scan for installed and missing Bulletins, the hypervisor needs the latest patching...
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How To: Setup Automatic Removal of Vmware Snapshots in Protect 9.2
Purpose Shavlik Protect has the ability to take VMware snapshots. You can set this in a Custom Deployment Template, Under the tab Hosted VM/Templates. You also have the ability to delete old snapshots....
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