Purpose

The purpose of this document is to discuss virtual machine and virtual template information and troubleshooting.

Overview

Introduction/Prerequisites

Introduction to the Virtual Inventory

Virtual Machine Template Patching Requirements & Informational Document

Minimal vSphere Permissions Required for Operations in Protect

Process and Troubleshooting

How to Scan and Patch Virtual Machines

How Patch Deployment Works For Hosted Virtual Machines And Templates

Virtual Inventory

How To: Add a VM Template hosted by ESX to a Machine Group

'Resolve Machines To Scan' Error When Adding Virtual Machines Through Directory: Access Is Denied

VMware Server Browse Credentials Will Not Stay in Place When Switching Between Users

Error 808: No Disks Specified To Mount Troubleshooting

Scanning

Scan Error 830 - Unable to Connect to the Virtual Server

Scan Error 802: "Unable to open Virtual Disk"  When Attempting To Scan Hosted Virtual Machines

Scan  Error: 802 - Unable To Open Virtual Disk (4000)

Deployment

Deployment to Virtual Hosted Servers fail with Virtual Deployment Failed error - Virtual deployment error 95

Offline VM or Template Deployment fails with - Virtual Deployment Failed status

How to Increase the Deployment Timeout for Offline Hosted Virtual Machines

Issues Caused by Missing Browse Credentials

Snapshots

Snapshot Maintenance in Ivanti Patch for Windows Servers 9.3

How To: Setup Automatic Removal of Vmware Snapshots in Protect

Pre-Deployment Snapshots of Virtual Machines Are Not Taken When Enabled in Deployment Template

Affected Product(s)

Ivanti Patch for Windows Servers 9.3

Shavlik Protect 9.x