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Scanning A Remote Machine With Protect Fails With Error 200, Although All...
Symptoms When performing a scan you receive the scan error code 200 "Machine not found. Verify that the machine is on the network and that the hostname or IP is correct.", however all scanning...
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Software Distribution Patch For Upgrading Java 7 To Java 8 (Removes Previous...
Purpose This document provides information about a new software distribution update for Java installation. Description As of XML version 2.0.1.1814, Modified 3/31/2015, Protect now contains a software...
View ArticleUsing Custom Actions To Deploy MSU/MSI Files
PurposeThis document outlines how to create a custom action specifically for the launch of a MSU file Steps To make the msu install work you must have the following:The MSU needed to install.The...
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Shavlik Protect Crashes When Attempting To Import A Custom Patch
PurposeThis document will provide details and a solution for Shavlik Protect crashing when trying to import a Custom PatchDescriptionYou create a new Custom Patch and attempt to import it into Shavlik...
View ArticleDoes Shavlik Protect 9.0/9.1 Support SHA2?
PurposeNow that Microsoft is planning on phasing out SHA1 in early 2016, the question of whether Shavlik Protect 9.0/9.1 supports SHA2 is being asked more and more. This article will answer that...
View ArticleShavlik Protect 9.1 Randomly Crashes After Upgrade
PurposeThis document will provide details and a possible workaround of Shavlik Protect 9.1 crashing issue after upgrading from a previous version.DescriptionShavlik Protect starts to crash at seemingly...
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All Patch Scans Fail With Error 235 After Upgrade To 9.1.4511
PurposeThis document will provide details and a workaround for an issue where all Patch scan fail with an Error 235 after upgrading to Shavlik Protect 9.1.4511DescriptionAll patch scans fail with an...
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Exclude Machines During Scans
Purpose When scanning a non-discriminat group of machines, such as by ip range, or OU, Protect will try all machines that exist as part of the group. In some situations it may be desirable to exclude...
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How To Create A Report For Internet Explorer Version Information
Purpose The purpose of this document is to provide instructions for creating a report within Shavlik Protect that will provide Internet Explorer version information from within your environment....
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Information About The Console Alias Editor
Purpose This document provides information about the Console Alias Editor within Shavlik Protect. Description When an agent checks in with the Shavlik Protect console it must verify that the machine it...
View ArticleHow To Manually Check Scheduled Agent Tasks Via Command Line
PurposeThis document will explain how to view scheduled agent tasks by command line on client machines.Resolution1. Open a command prompt as an administrator and then navigate to one of these...
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Deployment Fails With Error: Found 0 Identity Certificates When Only One Was...
PurposeThis document provides information on how to resolve the error "Found 0 identity certificates when only one was expected" when attempting to deploy patches Symptoms You receive the following...
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Published Updates Fail To Install On Client With Error: Failed To Download...
Symptoms Updates publish without issue but they fail to install on the client.This error has been shown on C:\Windows\SysWOW64\CCM\Logs\WUAHandler.logFailed to download updates to the WUAgent...
View ArticleProducts Supported In Shavlik Patch And Not SCUPdates
PurposeThis document provides a list of products supported in Shavlik Patch and not SCUPdates.Overview The following products are only supported with Shavlik Patch. If you are using SCUP (System Center...
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Custom Patch: Custom .exe File Distribution With Custom Action
PurposeThe purpose of this document is to show how to distribute an executable file out using the Custom Patch Editor and Custom Action deployment.DescriptionAdding Software to Shavlik Folder1) You...
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How To Change The Location Of The ProPatches Folder On The Target Machine
Purpose The purpose of this document is to outline how to alter the location of the Pro Patches folder on the machines being deployed to. This is useful in event of size limitations on the C: drive....
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How To Perform A Threat Scan On Specific Files, Folders Or Drives
PurposeThis document will show you how to perform a threat scan (AV scan) on specific files, folders or drives from a machine that has a Shavlik Protect agent with AV installed on it.SolutionIf Shavlik...
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Purging Downloaded Patch Install Files From The Protect Console
Purpose The purpose of this document is to show how to clean out your Patch Download Directory on the Shavlik Protect Console machine. It is good practice to clean or reduce the number of files in the...
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How To Process A Manual (Offline) Activation For Shavlik Protect
Purpose This document provides steps to perform an offline or 'manual' activation of the...
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How to Verify You Are Using A Code Signing Certificate
Problem You receive the following error when attempting to publish content:Publish: Exception occurred during publishing: "Verification of file signature failed for file:...
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