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You've Exceeded The Number Of deployment Seats (XXX) Permitted By Your License
Purpose This document explains the causes of the "Maximum number of machines allowed by license exceeded" error and how issues related to the error can be resolved Symptoms The following errors occur...
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Managing Protect With Multiple Administrators
PurposeIn some environments, there may be multiple administrators tasked with overseeing patch management. When using multiple administrators with Protect- understanding how this works and the best...
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Java 7 Upgrade To Java 8 Published Patch Guide
PurposeThe purpose of this article is to go over how to get the Java 7 Upgrade to Java 8 software update to show in 'All Software Updates' for publishing in SCCM. Description1) Open SCCM. Navigate to...
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Shavlik Patch (formerly SCUPdates) Supported Products list
Updated: 5/8/2015 7zipQ7ZIP920 - 7-Zip 9.20Q7ZIP920 - 7-Zip 9.20 x64 Adobe Acrobat 8QAA0831 - Adobe Acrobat 8.3.1QAA0811 - Adobe Acrobat 8.1.1QAA0812 - Adobe Acrobat 8.1.2QAA0813 - Adobe Acrobat...
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How To Test SYSTEM Account Permissions
Purpose The purpose of this document is to provide steps for testing the local SYSTEM account permissions in the event a custom action or patch has not been deployed to ensure this account has the...
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Deployment Fails With Error 1326: Logon Failure: Unknown User Name Or Bad...
Symptoms Deployment fails with Error 1326: Logon failure: unknown user name or bad password.The credentials for the target machine are correct but deployment is failing. Cause This happens when you...
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Console Crash Due To Invalid Patch Download Directory
Purpose The purpose of this document is to resolve an issue where a previously input patch download directory is no longer accessible resulting in a Console crash at start up. Symptoms The following...
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Understanding the Machine Groups and the Machines View
Purpose This document explains the function of the "Machine Groups" navigation pane and the "Machines" view in Shavlik Protect and offers guidance on utilizing both. Description Administrators may...
View ArticleThrottling The Copy Speed Of A Deployment In Shavlik Protect
ResolutionYou have the ability to 'throttle' down the deployment speed through the use of the 'Copy Speed' setting in the Patch Deployment Template.At full speed (6), the patch copy process is...
View ArticleRecurring Scheduled Tasks Fail After Password Change
Symptoms Recurring Scheduled Tasks are failing after password for the user specified in "User to run as" was changed in Active Directory.The "User to run as" field is found in Job Properties under...
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Protect Cloud Overview - FAQ
PurposeThe Protect Cloud synchronization feature enables your agents to check in and receive policy updates from the cloud. This allows you to manage agents on machines that are not able to communicate...
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Patch Deployment returned 2359302 In Deployment Tracker
Purpose How to troubleshoot 2359302 errors in the Deployment Tracker, CL5 Log, and the Windows Event Viewer Symptoms Deployment Tracker in Shavlik Protect displays the Status Failed with a Description...
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How do I search the community?
Searching the siteExpanding or Narrowing your searchSearch TipsSearch FiltersSearch Filters - ShowSearch Filters - Last ModifiedSearch Strings - Best PracticeSearch for specific wordsSearch for...
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How To: View All Currently Scheduled Tasks.
Purpose The purpose of this document is to provide instructions on how to view all scheduled tasks currently scheduled with Shavlik. Remember that when a scan or a scan and deployment is scheduled it...
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Error Code 900 When Performing A Patch Scan
Purpose The purpose of this document is to provide information to the scan Error Code 900: Critical Error, send logs to support.CauseThere is a data error in the latest XML content...
View ArticleWhat Is The Difference Between The Security Patch Scan And The WUScan Default...
Purpose This document explains the usage of Predefined Patch Scan Templates and the differences between the Security Patch Scan and the WUScan Default Patch Scan Templates DescriptionSecurity Patch...
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Failed To Schedule Operation: 'No Connection Could Be Made Because The Target...
Symptoms The following error is received when attempting to schedule a scanFailed to schedule operation: 'No connection could be made because the target machine actively refused it' Cause Another...
View ArticleShavlik Patch Catalog Update History
Description The following url, http://protectupdate.shavlik.com , provides a history of updates made to the Shavlik Patch catalog. A full list of Shavlik Protect and SCUpdates supported products is...
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Purging Downloaded Patch Install Files From The Protect Console
Purpose The purpose of this document is to show how to clean out your Patch Download Directory on the Shavlik Protect Console machine. It is good practice to clean or reduce the number of files in the...
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How To Run A SQL Query Against Your Protect Database
TemplatePurpose There may be times when it is necessary to run a SQL query against your Protect database when working with support. The steps below give basic information on how to do this....
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