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Troubleshooting Shavlik Protect Patch Scan Error Messages
Purpose Many of the common Shavlik Protect scan errors can be corrected by changes to configuration or environment. This article lists the most common scan error messages and provides some guidance on...
View ArticleScanning A Remote Machine Using Protect Fails With Error 105:...
Symptoms Running a patch scan in Protect fails with Error 105.This message may also display:MS_UNABLE_TO_GET_SYSTEM_DATA CausePossible causes: Permissions issue with access denied message.An...
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Patch Deployment returned 2359302 In Deployment Tracker
Purpose How to troubleshoot 2359302 errors in the Deployment Tracker, CL5 Log, and the Windows Event Viewer Symptoms Deployment Tracker in Shavlik Protect displays the Status Failed with a Description...
View ArticlePatch Scanning & Deployment Best Practices - Patch Tuesday Survival Guide and...
Table of ContentsPatch Tuesday Survival Guide and Best PracticesStay Up-To-Date on When Updates Are Released in Shavlik Patch DefinitionsMake Sure to Test PatchesConsider Best Practices in Applying...
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Shavlik Patch (SCUPdates) Landing Page
This is a list of highly recommended documents for improving general knowledge of the Shavlik Patch for Microsoft System Center (formerly SCUPdates) product. This article is not a comprehensive list...
View ArticleError 1722. There Is A Problem With This Windows Installer Package. A Program...
Symptoms Protect 9.1 Patch 3 upgrade fails with the following error:Product: Shavlik Protect -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup...
View ArticleScanning A Remote Machine With Protect Fails With Error 235: System Not...
Symptoms Scan attempt against a remote machine using Protect fails with the following error.Error 235: System not found, or NetBIOS ports may be firewalledCause This issue occurs if a machine with the...
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Scan Error 5, 451 or 452 When Scanning A Machine Located In A Workgroup
PurposeThis document will walk you through on configuring your machine so that it can be scanned while it is part of a workgroup and not in a domain. SymptonsAlthough you have the correct credentials,...
View ArticleCertificate verification sites to allow for Shavlik Patch
Symptoms Certificate errors are returned when submitting login information to ProtectCloud.shavlik.com from Shavlik Patch ConfigurationError Details Contain the error:A certificate chain could not be...
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Agent Policy Walk Through - Patch Tab
Purpose The purpose of this document is to walk through the agent Patch tab, in order to understand and utilize these functions and features of agents. DescriptionPatch Tab:Add a Patch TaskCreates a...
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Agent Policy Walk Through - General Settings Tab
Purpose The purpose of this document is to walk through the agent General Settings tab in order to understand and utilize these functions and features of agents.DescriptionGeneral Settings Tab:Allow...
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How To Schedule Automatic Definition Downloads
Purpose The purpose of this document is to provide the necessary steps to schedule automatic definition downloads. Resolution 1. From within the Console select the Tools menu followed by the...
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Temp Folder Fills Up With Small Files Troubleshooting
PurposeThe purpose of this article is to discuss how to clean up the Temp folder in the \\localdisk\Windows\Temp directory.NOTE: This mainly happens when using the Shavlik Protect Agent Antivirus...
View ArticleInformation on obtaining and installing the SCAP Processor for use with...
Purpose This article is meant to provide information on obtaining and installing the SCAP Processor for use with VMware vCenter Protect Configuration Management (formerly Shavlik NetChk...
View ArticleProtect 9.X Install Failing With 'Error 1722'
Purpose The purpose of this documentation is to provide additional information and resolutions when the installation of Protect 9.X fails with 'Error 1722'. Symptoms Error in Protectupdate*.log...
View ArticleProduct Guides
Shavlik Support and Training http://www.shavlik.com/support/onlinehelp.aspx Below is a list of the available resources online Online DocumentationCurrent Versions Shavlik Protect 9.0Online Help...
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Certificate Verification Failed With Error : -2146762748
SymptomSTAgentUpdater.logWinTrustVerifier.cpp:195 Certificate verification failed with error : -2146762748 Cause The OS is unable to verify the digital signature. The specific error is -2146762748...
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Deployment Tracker Stays At Executed Or Scheduled Status
SymptomsWhen deploying patches, the deployment tracker shows 'Scheduled' or 'Executed' but never updates with a new status. CauseThese are two of the most common causes for this issue:Port 3121 is...
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Custom Action - Remove the Propatches folder
OverviewThis document outlines how to use a Custom Action to remove the ProPatches folder. A Custom Actionmay include executing a specific command or invoking a custom batch file at specified time(s)...
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How To Configure IIS To Use SSL Connections On Your WSUS Server
Purpose If you have created your code signing certificate using an internal CA, the Shavlik Patch plugin gives you the ability to import this certificate via the Shavlik Patch Settings on the WSUS...
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