Purpose

The purpose of this document is to walk through the agent General Settings tab in order to understand and utilize these functions and features of agents.

Description

General Settings Tab:

Allow the user to

• See an icon in the notification area
  • This setting allows the end user to see an icon in the system tray. If unchecked you will not have the ability to perform any actions on the agent.
• Preform manual operations
  • This setting allows the end user to manual initiate actions using the Agent interface. Actions like initiating a Patch Task, Asset scan, Threat Scan or Power actions.
• Cancel operations
  • This setting allows the end user to stop actions initiated either manually or by schedule.
• Manage quarantine
  • This setting allows the end user to manage quarantined items.
• Temporarily disable Active Protection
  • Allows the end user to suspend Active Protection for a specific amount of time from the Agent interface.
• Disable Active Protection
  • Allows the end user to disable Active Protection altogether.
• Turn off notifications when Active Protection blocks known risks
  • Allows the end user to "Disable notifications" within the Agent Interface.

Logging

• Logging Level:
  • Basic - Logs just the minimum information.
  • All - Logs all possible information.
• Maximum log size:
  • By default this setting is set to 5MB and is configurable up to 50MB.

Check-in Interval: This setting indicates how often an agent machine will check-in

• Minutes - Select an interval between 10 and 600 to control how often an agent machine will check-in.
• Days - Optionally you can opt to have your agent check-in only once a day at a specified time.
  • Distribute check-ins over (minutes): Use this setting to send check-ins over a span of time instead of all at one time.
    

Engine, data, and patch download location

• Vendor over Internet - Forces agents to get all XML information and patches from the vendor over the internet.
• Distribution Server - Forces agents to get all XML information and patches from a previously configured Distribution Server.
  • By Agent IP range - You can choose to have your distribution servers setup via IP range and force the agent to use a Distribution Server based on the IP address of the agent machine.
  • Use Vendor Backup - When set to get information from Distribution Servers you can set this setting to allow the agent to obtain XML information and patches from the internet if they are not available on the Distribution Server.

Network

• Sync with the Protect Cloud - Check this if you would like to have your agents sync with the Protect Cloud in the event they are not located on the local network. Does require additional configuration.
• Agent listens for update on port - Configurable option to change the port number the agent listens and receives updates on.
• Internet proxy credentials - If your environment uses a proxy here you can specify your proxy credentials.
  

Affected Product(s)

Shavlik Protect 9.x