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Certificate Verification Failed With Error : -2146762748

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Symptom


STAgentUpdater.log

WinTrustVerifier.cpp:195 Certificate verification failed with error : -2146762748

 

certificate issue.PNG

 

Cause

 

The OS is unable to verify the digital signature. The specific error is -2146762748 which is a Mircosoft error that translates to "The subject is not trusted for the specified action"

 

Resolution


1) Update the Root Certificate on the client machine. You can update it manually or run a scan with Security Tools enabled against it. It's going to be MSRC-001 or MSRC-002.

2) It's possible the System Account (used to run the agent services) is having issues on the machine. You could attempt to run the agent services as a domain account as a test.


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