Clik here to view.
Superseded Patches Show Missing During Patch Scan
Symptoms Some administrators may see multiple versions of the same Patch detected as missing despite them all not needed for installation. An example of this is shown in the following screenshot: Cause...
View ArticleClik here to view.
Obtaining and viewing logs for issues related to Patch for SCCM
Purpose This document is meant to provide information about where to obtain logging related to Patch for SCCM. Description Starting with Microsoft System Center 2012 there is a new log reading tool...
View ArticleXtraction for Shavlik Protect Frequently Asked Questions
OverviewXtraction for Shavlik Protect is a self-service, web based solution that presents critical data from Shavlik Protect as customized dashboards and documents in real time. The view only license...
View ArticleClik here to view.
Critical Missing Patches
Dashboard Download Link Author: ShavlikFolder Structure: Shared Folders\Additional Shavlik Protect Dashboards\PatchDashboard Name: Critical Missing PatchesDashboard Data Source View(s): PatchTarget...
View ArticleClik here to view.
Patches and Machines with Greatest Risk
Dashboard Download Link Author: ShavlikFolder Structure: Shared Folders\Additional Shavlik Protect Dashboards\PatchDashboard Name: Patches/Machines with Greatest RiskDashboard Data Source View(s):...
View ArticleGet Symantec Antivirus Engine and Definition Version
Author: IvantiCategory: InformationInputs: Maximum number of days before a virus definition is considered stale.Minimum ITScripts engine version required: 8.0.0.0Modifies the target machine: NoName:...
View ArticleShavlik Script Catalog: Get Remote Users Last Login Times
Author: ShavlikCategory: InformationInputs: StaleDays - A threshold for the # of days to use to mark accounts stale. The default is 90.Minimum ITScripts engine version required: 8.0.0.0Modifies the...
View ArticleScript Catalog: Disable Adobe Reader and Acrobat Updater
Author: ShavlikCategory:ConfigurationInputs: NoneMinimum ITScripts engine version required: 8.0.0.0Modifies the target machine: YesName: Disable Adobe Reader and Acrobat UpdaterOutputs:...
View ArticleHow to: Add patches released between specifics dates to a Patch Group using...
Purpose This document contains instructions on how to add patches released between specifics dates to a Patch Group using PowerShell and the API feature. Overview Basic Instructions: 1. Download...
View ArticleClik here to view.
How To: Use a Custom Action to add required registry key for deploying...
We have released a Security Tool to add the registry key to your target systems. A Custom Action is no longer needed. For more information: Security Tool: Implement the QualityCompat registry key...
View ArticleClik here to view.
Protect Console crashes when navigating to View > Machines: Invalid culture...
Description This document will provide a workaround for a crash when navigating to View > Machines in Protect. Symptoms When navigating to View > Machines, the Protect Console crashes with an...
View ArticleClik here to view.
How To: Download Content Data Files and Patches using the Download PowerShell...
PurposeWhen running the Shavlik Protect console in a secure environment without Internet access, it is necessary to download the latest Shavlik Data Files and supported patches from a machine that has...
View ArticleEnd of Life Information for Shavlik Products - Shavlik OEM - HEAT OEM -...
Overview These documents provides information about the End of Life policy for legacy Shavlik products, VMware branded versions of the same product lines and legacy Shavlik and HEAT OEM products that...
View ArticleClik here to view.
Role-Based Administration - Remove
Symptoms Cannot open the Protect applicationIn Protect, you see the message:You have not been granted access, please see the system administrator to configure your role.You see this message even if you...
View ArticleClik here to view.
Publishing Fails With Failed to sign Package: error was: 2147942403
Symptoms Unable to publish updates. Following entry could be found in the AutoPublish.log: Error Publishing 'Adobe Flash Player 22.0.0.210 Internet Explorer' : Failed to sign package; error was:...
View ArticlePatching FileZilla Updates in Patch for Windows Servers
Purpose The purpose of this document is to outline the issues surrounding FileZilla updates particularly related to the downloading of the patch files from the vendor. Cause Changes from the vendor,...
View ArticleIvanti Patch for SCCM - Supported Versions of SCCM
PurposeDescriptionCurrent BranchSCCM 2012 R2Additional InformationPurpose The purpose of this document is to outline the currently supported versions of SCCM that will work with Ivanti Patch for SCCM....
View ArticleClik here to view.
DPDTrace GUI Tool: Used to troubleshoot patch detection issues
Disclaimer Please read this disclaimer before using this tool: LANDESK Share IT Disclaimer Description We created a GUI tool to simplify diagnostic scanning to troubleshoot patch scan issues. The...
View ArticleHow To: Know When XML/Catalog Updates for Patch for Windows and Patch for...
Purpose This document will provide information about how to obtain information about Ivanti Patch for Windows XML updates (patch definitions) and Ivanti Patch for SCCM updates (catalog updates)....
View ArticleClik here to view.
Database Setup Tool Won't Connect to Database - Log Shows "Server doesn't...
Symptoms When running the Database Setup Tool to connect to a database, you receive an error that you are not able to connect. In C:\ProgramData\LANDESK\Shavlik...
View Article