Why does MSST-001 show missing even after deployment?
IssueMSST-001 shows as missing, even after deploying a patch deployment to the target. CauseMSST-001 is designed to always be missing. The MSST-001 ‘patch’ is specifically used for Custom Actions and...
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Scheduled Event Log Shows Error -1066598274
IssueScheduled Tasks Return Error -1066598274 CauseThis occurs when the credentials used to schedule the task do not have 'Local Administrator' rights. ResolutionUsing credentials that do have 'Local...
View ArticleShavlik Protect console certificates
This article is intended to provide basic information about Shavlik Protect console certificate and the first steps to troubleshoot issues thanks to the tool STMgmt.exe Certificates information When a...
View ArticleMoving a Protect database from one SQL server to another
PurposeThis article provides steps to migrate an existing database for vCenter Protect or Shavlik Protect to another SQL server. Resolution Note: Before migration, ensure that Microsoft SQL...
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Methods to install a Shavlik Protect Agent
Abstract : Agent installation prerequisites can be found in the Quick Start Guide here :http://www.shavlik.com/uploadedFiles/Support/Online_Documentation/Shavlik_Protect_90/agent-quick-start-guide.pdf...
View ArticleShavlik SCUPdates Supported Products list
Updated: 7/19/2013 7zipQ7ZIP920 - 7-Zip 9.20Q7ZIP920 - 7-Zip 9.20 x64 Adobe Acrobat 8QAA0831 - Adobe Acrobat 8.3.1QAA0811 - Adobe Acrobat 8.1.1QAA0812 - Adobe Acrobat 8.1.2QAA0813 - Adobe Acrobat...
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Managing certificates : Exporting, Importing & Copying
This document intends to explain how to manage certificates within a Windows operating system. Export a certificate 1. Run MMC > File > Add/Remove Snap-in > Select Certificates>...
View ArticleError: "Installation Failed. A data conversion error has been detected during...
Previous document reference: SKB 5607 This KB article is specific to users who encounter the following message during the installation of Shavlik Protect: "Installation Failed. A data conversion error...
View ArticleShavlik Protect firewall and proxy exceptions URL list
Symptoms Patch files fail to downloadPatch definitions fail to updateThreat definitions files fail to downloadActivation or License Refresh failsHome page RSS feed fails to loadProduct check for update...
View ArticleRegistering for the Community and Self Service
You only need to register once.Registering here will allow you access to both the support.shavlik.com and community.shavlik.com sites. How do I register?You can register via this link. Please use your...
View ArticleHow to process a Manual (offline) Activation for Shavlik Protect
If you are unable to activate Shavlik Protect over an internet connection for any reason, you have to option to choose the 'Manual Activation' function. Here is the full process on how to use the...
View ArticleIncreasing the database timeout period in Shavlik Protect and VMware vCenter...
Symptoms Shavlik Protect or vCenter Protect report database timeout errors In the ST.Protect.managed log file, you see the error:System.Transactions.TransactionAbortedException: The transaction has...
View ArticleResolving database upgrade timeout failures for Shavlik Protect
Some customers with a large number of previous scan results and/or a slow or heavily loaded SQL server may experience a failure when upgrading their Protect database from one version to another....
View ArticlePurging a large database in Shavlik Protect when the drive space is limited
PurposeThis article provides steps to purge a large database in Shavlik Protect when there is limited drive space or for maintenance purposes. ResolutionTo purge the database of old data (clean up):...
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Uninstalling/reinstalling the Shavlik/VMware Remote Scheduler service on a...
PurposeThis article provides steps to perform while uninstalling/reinstalling the Shavlik/VMware Remote Scheduler service on a single machine.Resolution To uninstall/reinstall the Shavlik/VMware Remote...
View ArticleManual install of a Shavlik Agent from 8.x to 9.x Registration Failed Error...
Manual Shavlik Agent from 8.x to 9.x Registration Failed. - Error 2148073494: Keyset does not exist Restarting agent services after configuration changes. On the remote target:Stop the following...
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How to identify if a patch is not available in a specific language
Purpose You have defined in the Protect settings to download patches in two languages following this article : http://community.shavlik.com/docs/DOC-2299 You want to know how to quickly identify if a...
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How to download a non-english patch
Purpose If you have the responsability to patch an heterogeneous environment made of Operatin Systems and application in different languages you will need to define the languages of the patches you...
View ArticleHow to Identify SQL Service Pack Version
You can identify the current service pack of an SQL install by viewing the corresponding registry key.SQL 2005HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL.1\(Instance...
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Show All Programs Installed on a Computer
Use the following to create a searchable list of all Programs currently installed. This is useful when trying to identify what Windows considers to be installed. Note:This will create the...
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