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Browsing and Navigating the Community
HomeWherever you are within the Community you can click on the Site logo in order to return home. Alternative click Home from the start header menu. BreadcrumbsThe position where you are within the...
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Install Error - Your system does not meet the minimum supported operating...
SymptomsInstalling Protect fails with error: Your system does not meet the minimum supported operating system and service pack level. The minimum requirements are: - Windows XP x86 SP3- Windows XP x64...
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How To: Manually updating patch data files for Shavlik Protect
Purpose When running the Shavlik Protect or VMware vCenter Protect console in a secure environment without Internet access, it is necessary to download the latest data files on a system that has...
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9.1 Protect crashes when opening
Symptoms When you open Protect and error appears and the program crashes In the ST.ProtectManaged log you will see the following errorLogs are locatedC:\ProgramData\LANDesk\Shavlik Protect\Logs...
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Unhandled exception has occurred in your application on access of Shavlik...
Problem When selecting the Shavlik Patch plugin in the System Center Configuration Management console. The following error is returned Resolution Microsoft System Center Configuration Management...
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Shavlik Protect End-User License Agreement
PurposeThis document lists the Shavlik Protect End-User License Agreement: Shavlik Protect \EULA END USER LICENSE, MAINTENANCE, AND SUPPORT SERVICES AGREEMENT This End User License, Maintenance, and...
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Scan results show 1 or 2 missing patches where many more patches should be...
Symptoms Scan results will show a limited number of missing patches, generally Microsoft Visual C++ or Studio Shell. Additionally, the scan results will not show Patches Installed or Service Packs...
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Publishing operation failed because the console and remote server versions do...
Purpose The purpose of this document is to provide further troubleshooting steps when Shavlik Patch for Microsoft System Center users are unable to publish updates due to the 'Publishing operation...
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Information about the behavior of patching Adobe and Mozilla products with...
Purpose This article is meant to provide information about how Protect provides security updates for Adobe and Mozilla products incrementally. Description When a vendor supports multiple branches or...
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Error when Scheduling Scan with Auto-deploy: Failed to schedule operation:...
SymptomsWhen attempting to set up a scheduled scan with auto-deployment, you receive a pop up error stating: Schedule: Failed to schedule operation: 'Unkown error (0x84000005)'Within the...
View ArticleScanning a remote machine using Protect fails with Error 452: Unable to...
Symptoms Cannot scan a remote machine with Protect Scanning a remote machine in Protect fails with the following error: Error 452: Unable to connect to the remote machine Cause This issue occurs if...
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Migration Tool - Upgrading to 9.1 from earlier version migration tool gives...
Symptoms When attempting to run the Shavlik Migration tool you get the following warning in your PowerShell cmdCause You have already installed version 9.1 on your new system and the Migration Tool is...
View ArticleHow to clean up broken installs of Shavlik Protect with the Microsoft Fixit Tool
SymptomsYou may need to use the steps below to perform a manual uninstall of the application if you see any of the following errors during installation or upgrade of Protect: You may see a pop-up...
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Shavlik Patch (SCUPdates) Landing Page
This is a list of highly recommended documents for improving general knowledge of the Shavlik Patch for Microsoft System Center (formerly SCUPdates) product. This article is not a comprehensive list...
View ArticleError 10038: An operation was attempted on something that is not a socket.
Symptoms Scheduled Scan or Deployments fail.The following error may be seen in an event or within the scheduler.log from C:\Windows\Propatches\Scheduler on a target system:Error 10038: An operation was...
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How to update the Certificate Revocation List (CRL) on a disconnected Protect...
SymptomsAn out of date Certificate Revocation List (CRL) on the Protect console server can cause many issues, among these issues are:Content data fails to download automatically or through a Help -...
View ArticleProtect 9.1 Patch 1 download location and release notes
Purpose This article provides a link to the Protect 9.1 Patch 1 download location and release notes.The Shavlik Download Center provides links to: Product downloads Upgrade Guide Release Notes System...
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Unhandled exception when verifying Shavlik Patch settings
SymptomYou receive the following error when attempting to verify the Account settings in Shavlik Patch: ID4257: x.509 certificate 'CN=*.shavlik.com......validation failed by the token...
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How to increase the download timeout in Protect 9.1 Patch 1 and higher.
SymptomsYou encounter download timeout failures when performing a Help - Refresh Files, Patch Download from vendor, Distribution Server or customer URL location.You would see this in the GUI:"Error...
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Rerelease of MS14-045: Method to uninstall 2982791 before installing 2993651
PurposeThe purpose of this article is provide customers a method to uninstall MS14-045 (2982791) before installing 2993651. Guidance on whether you need to uninstall 2982791 before installing 2993651...
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