Purpose

The purpose of this document is to provide further troubleshooting steps when Shavlik Patch for Microsoft System Center users are unable to publish updates due to the 'Publishing operation failed because the console and remote server versions do not match.' error message.

Symptoms

Publishing updates will fail and the error 'Error Publishing '*update name*' : Publishing operation failed because the console and remote server versions do not match.' will be seen within the AutoPublish.log found in the C:\Users\*SCCM-Admin*\Shavlik\Shavlik Patch directory.

Resolution

There are three possible causes and resolutions listed below:

If Shavlik Patch is installed on the primary WSUS server and you are using Windows Server 2012 or Windows 8, then the WSUS API and the PowerShell cmdlets features must be enabled.

If WSUS is on a remote Windows 8 or Windows 8.1 machine, then the remote admin tools feature must be installed on that machine. The version of the remote admin tools and the version of WSUS must match or you will not be able to deploy updates.

If the primary WSUS server is running WSUS 3.0 SP2, then the WSUS 3.0 SP2 Administration Console must be installed on the same machine as Shavlik Patch. Patches KB2720211 and KB2734608 must be applied to both the WSUS server and the Configuration Manager Console machines.

Affected Product(s)

Shavlik Patch for Microsoft System Center