Our Development team is always excited to hear what new ideas you have for our product! Each and every idea is reviewed and given serious thought on if and how your idea could be implemented. Here is how you can let us know!

There are 2 ways of submitting a feature request. The first is through Protect. This can be done by going to Help-> Submit a Feature Request.

The Second is by going directly to this link. Here you can give your ideas.

https://www.accompa.com/featureidea.html?fname=shavlik

This document covers how to remove conflicting antivirus programs.

Uninstalling a program through Windows

Windows XP:

• How to change or remove a program in Windows XP:http://support.microsoft.com/kb/307895

Vista & Windows 7:

• How to uninstall or change a program in Windows Vista and Windows 7:http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

If removal of any antivirus program is unsuccessful, you may need to use the removal tool that is provided by the antivirus program's manufacturer. A list of removal tools have been provided below.

Conflicting Software Removal Tools

Shavlik Protect users may encounter difficulties deploying Java. Most of these difficulties are casuse by Java being in use by having Internet Browsers, Programs that utilize Java or the Java Auto Updater Running at the time of deployment. This document walks through 3 recommendations on how to best avoid this.

*Please first verify you have setup your environment for ITSCripts. Here are the requirements:ITScripts_Requirements

Open Manage-> ITScripts

Find the Category Configuration and expand it. Right Click on  'Disable Java Update Service' and click 'Approve'. You may also click on the desired ITScript and click the 'Approve' button at the top.

Click the 'Home' button in the top left. Select your machine group/s that you are going to deploy Java to. under step 4, Choose 'ITScript...' on the first dropdown. On the second dropdown choose Disable Java Update Service.

Click 'Run.' This will disable the Java Update Service on all selected Machines. This will stay disabled for new updates and new versions.

This will eliminate the problem with programs in use during your Java deployment.

Verify this by viewing your existing Deployment Templates by clicking Templates-My Deployment Templates.

If you do not have a previous Deployment Template with the Pre-deploy Reboot option selected, you may create a new Deployment Template by clicking on New-Deployment template. By doing a Pre-deployment Reboot, this will ensure that no programs will be in use during the deployment.

There are 2 ways to do this. Through Group Policy and on each machine.*NOTE changes to Group Policy or System Configuration can cause problems to your machines. This guide is for informational purposes only. Shavlik Protect Support won't support any problems caused from changes to the Group Policy or System Configuration.

There are multiple places that startup applications are listed. See here for more information.http://technet.microsoft.com/en-us/magazine/ee851671.aspx

Through Group Policy- See this documenthttp://support.microsoft.com/kb/314488

On Each Machine- You can Verify what programs are set to start on boot by using the System Configuration.

Please read this article for more information.http://windows.microsoft.com/en-us/windows7/using-system-configuration

Open the System Configuration by typing msconfig in a run command and clicking OK.

Next click on the startup tab. Uncheck any Programs that use Java. Click OK.

The next screen will Prompt for a reboot. Please reboot before Java deployment.

Which Java version (32bit or 64 bit) should I use?

http://www.java.com/en/download/faq/java_win64bit.xml

Shavlik Protect 8.x
Shavlik Protect 9.x

This article covers how Daylight Savings may affect Scheduled Tasks.

Note: Though tested, results may vary by OS, and regional preferences.
A workaround is to delete the current scheduled task, and re-schedule it 5 minutes before or after the change to suit your needs.

During Daylight Beginning

If a task is scheduled to execute at the point Daylight Savings Time Begins, the clock will reach 2:00 am, initiate the task, and then the clock will skip forward to 3:00 am.

Daylight Savings Ending

If a task is scheduled to execute at the point Daylight Savings Time ends, the clock will reach 2:00 am, initiate the task, and then the clock will roll back to 1:00 am.

This document outlines how to run a DPDTrace. This may be necessary when troubleshooting detection issues.

DPD stands for Dynamic Product Detection.  It’s the method our scan engine uses to determine what supported products are installed on the machine.This tool was created for troubleshooting patch scan issues where we need to know what is going on during the DPD process.

Note- .Net Framework v4.0.30319 or newer needs to be installed for this to work

1. Download DPDTrace.zip and extract the file into a folder on the root of C:\
2. Read Disclaimer.txt.
3. Open Command Prompt and change directory to the DPDTrace folder.

4. Enter the following command, replacing {MACHINE_NAME} {ADMIN_USER_NAME} {PASSWORD} and {PATCHTYPE} with corresponding values. ({MACHINE_NAME} has to be the Target machine that is having the detection problem

          DPDTrace.bat {MACHINE_NAME} {ADMIN_USER_NAME} {PASSWORD} {PATCHTYPE} {VERSION}

6.      When the command line is run, a window titled 'Rename HF.1 Log' will appear with an OK button. Do not close this window as the scan continues.

7.     When the scan has completed the command prompt window will say 'Test Complete  Please zip up HFCLi folder and send it back to us'. At this point zip the directory "C:\DPDTrace\HFCLI" and send it back for analysis.

Email reports not generated after Agent Patch Scan.

Email Reports are enabled in a Patch Scan template under the email tab.

Report is not generated when Patch Scan Template is in a Agent Policy.

Report is generated Succesfully when the same Patch Scan template is used in a Agent-Less scan

The email notification tab in a patch scan template only applies to agentlessscans and deployments initiated from the console; it does not apply to tasks started by agents that may also be using the same patch scan template

Product Version: All

Virtual machines are visible in the machine group  under the Hosted Virtual Machine tab.  The Pre-Deployment Snapshot option is enabled in the deployment template. Pre-Deployment Snapshots are not being taken.

Adminsitrator did not add the Virtual Machine to the Machine Group through the Hosted Virtual Machines Tab.

Add Virtual Machines to the Machine Group using the Hosted Virtual Machine Tab as found under Adding Virtual Machines to a Machine Group of the Protect Administration Guidehttp://www.shavlik.com/uploadedFiles/Support/Online_Documentation/Shavlik_Protect_90/administration-guide.pdf

Protect Version: All

Sending updates to Agents on the Cloud returns message: "Agent didn't respond."

The Agent didn't respond message refers to communication on a local network and does not refer to synchronization with the Cloud Server.  Administrators should expect this message if they are updating agents outside of the firewall through the Protect Cloud.  For more information on Cloud Agents see http://www.shavlik.com/support/Protect90HTMLHelp/Installing_Agents_from_the_Cloud.htm

Shavlik Protect 9.x
vCenter Prtoect 8.x

This document outlines supported Client Operating Systems for SCAP Processor XCCDF to Shavlik Conversion.

Although the NetChk SCAP Processor can run on Server Operating Systems, the SCAP Processor only supports XCCDF to Shavlik conversion for the following Client Operating Systems:

• Windows 7 Enterprise, Professional and Ultimate X64 and 32-Bit versions
• Windows XP Professional, SP2 or later
• Windows Vista

Refer to the System Requirements under NetChk SCAP Help within the SCAP Processor for more information.

NetChk SCAP Processor

Shavlik Protect Console Service crashes frequently and/or will not stay started.

An accumulation of files in the 'BadFiles' directory or the 'NonRoutable' directory can cause the Console Service to fail to stay started.

Navigate to the Arrivals Directory. Any files that are located within a BadFiles directory or the NonRoutable directory should be deleted.

• Vista & Newer: C:\ProgramData\LANDesk\Shavlik Protect\Console\Arrivals
• XP/2003: C:\Documents and Settings\All Users\Application Data\LANDesk\Shavlik Protect\Console\Arrivals

CLI to delete all files in Arrivals Directory

NOTE:Ensure you enter the directory of the Arrivals pathexactly. This command will delete all files in all subdirectories of the directory indicated. Running command line statements is done at the users own risk.

The following command can be ran in command prompt to delete all files within the Assets directory.

Open command prompt and enter the following command replacing  {PATH_TO_ARRIVALS} with the literal path to your console system's Arrivals directory.

• del {PATH_TO_ARRIVALS}\*.* /S /Q > C:\Deleted_Arrivals_Files.txt

Example:

• del "C:\Programdata\LANDesk\Shavlik Protect\Console\Arrivals"\*.* /S /Q > C:\Deleted_Arrivals_Files.txt

Note: The switch to output to a text file is optional (i.e. C:\Deleted_Arrivals_Files.txt).

Protect Version: All

Symptoms

- Patch Installed is disappear from Patch status.

- Patch Missing is disappear from Patch status.

Cause

This is related with the scan template you configured. If the patch group does not have any patch defected then the "patch installed" and "patch missing" will not show up in the Patch status view.

Resolution

Use the standard template such as "Security Patch Scan" or "WUscan" template to scan the target machine.

Affected Product

Shavlik Protect 9.x

This document showing you how to enable C$ share on the target machine.

Symptoms:

• Cannot scan a remote machine using Protect  
• You see the error:

Unable to connect to the remote machine's system share. Administrator may have unshared the system root (typically C$). (1)

C$ share not enabled cause the Shavlik unable to scan the target machine.

1. Open dos command -> Run "net share"

2. Check the result if the C$ share showing in the list or not. If not please type "net share c$=c:"

3. Then try to scan again.

Shavlik Protect 9.x

Upon deploying a custom patch the appropriate executable file and batch (.bat) file are created and accessible within the C:\Windows\ProPatches\Patches folder and the C:\Windows\ProPatches\Install folder on the target machine, however the deployment never completes and the .bat file is not changed to a .his file as intended. This issue can be caused by an alternate data stream. An alternate data stream (ADS) is a feature of Windows New Technology File System that contains metadata for locating a specific file by author or title.

1. On the Console machine, navigate to your patches directory. The default location of this folder for the appropriate version of Protect can be found below:

Protect 9.x: C:\ProgramData\LANDesk\Shavlik Protect\Console\Patches\

Protect 8.x: C:\ProgramData\Shavlik Technologies\NetChk\Patches\

2. Within this folder right-click on the custom patch executable file, and select properties.

3. Within the 'Properties' screen, select the 'Unblock' option towards the bottom of the screen.

4. Once this has been completed, delete the executable file from the C:\Windows\ProPatches\Patches folder on the target machine and deploy again.

Shavlik Protect 9.x

vCenter Protect 8.x

Updated: 12/6/2013

7zip
Q7ZIP920 - 7-Zip 9.20
Q7ZIP920 - 7-Zip 9.20 x64

Adobe Acrobat 8
QAA0831 - Adobe Acrobat 8.3.1
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QAA0813 - Adobe Acrobat 8.1.3
QAA0814 - Adobe Acrobat 8.1.4
QAA0815 - Adobe Acrobat 8.1.5
QAA0816 - Adobe Acrobat 8.1.6
QAA0817 - Adobe Acrobat 8.1.7
QAA0820 - Adobe Acrobat 8.2.0
QAA0822 - Adobe Acrobat 8.2.2
QAA0823 - Adobe Acrobat 8.2.3
QAA0825 - Adobe Acrobat 8.2.5
QAA0826 - Adobe Acrobat 8.2.6
QAA0830 - Adobe Acrobat 8.3

Adobe Acrobat 9

QAA0955 - Adobe Acrobat 9.5.5

QAA0954 - Adobe Acrobat 9.5.4

QAA0953 - Adobe Acrobat 9.5.3
QAA0952 - Adobe Acrobat 9.5.2
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QAA0946 - Adobe Acrobat 9.4.6
QAA0945 - Adobe Acrobat 9.4.5
QAA0944 - Adobe Acrobat 9.4.4
QAA0943 - Adobe Acrobat 9.4.3
QAA0942 - Adobe Acrobat 9.4.2
QAA0941 - Adobe Acrobat 9.4.1
QAA0940 - Adobe Acrobat 9.4.0
QAA0934 - Adobe Acrobat 9.3.4
QAA0933 - Adobe Acrobat 9.3.3

Adobe Acrobat X

QAA1018 - Adobe Acrobat X (10.1.8)

QAA1017 - Adobe Acrobat X (10.1.7)

QAA1016 - Adobe Acrobat X (10.1.6)

QAA1015 - Adobe Acrobat X (10.1.5)
QAA1014 - Adobe Acrobat X (10.1.4)
QAA1013 - Adobe Acrobat X (10.1.3)
QAA1012 - Adobe Acrobat X (10.1.2)
QAA1011 - Adobe Acrobat X (10.1.1)
QAA1010 - Adobe Acrobat X (10.1)
QAA1003 - Adobe Acrobat X (10.0.3)
QAA1002 - Adobe Acrobat X (10.0.2)
QAA1001 - Adobe Acrobat X (10.0.1)

Adobe Acrobat XI

QAA1105 - Adobe Acrobat XI (11.0.5)

QAA1104 - Adobe Acrobat XI (11.0.4)

QAA1103 - Adobe Acrobat XI (11.0.3)

QAA1102 - Adobe Acrobat XI (11.0.2)

QAA1101 - Adobe Acrobat XI (11.0.1)

Adobe Air

QAIR3901210 - Adobe Air 3.9.0.1210

QAIR3901030 - Adobe Air 3.9.0.1030

QAIR3801430 - Adobe Air 3.8.0.1430

QAIR3801280 - Adobe Air 3.8.0.1280

QAIR380870 - Adobe Air 3.8.0.870

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QAIR3701530 - Adobe Air 3.7.0.1530

QAIR3606090 - Adobe Air 3.6.0.6090

QAIR3605970 - Adobe Air 3.6.0.5970

QAIR3501060 - Adobe Air 3.5.0.1060
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QAIR250 - Adobe Air 2.5.1.17730

Adobe Digital Editions
QADE172 - Adobe Digital Editions 1.7.2

Adobe Flash Player 11

QFM119900152 - Adobe Flash Player 11.9.900.152 for Firefox

QAF119900152 - Adobe Flash Player 11.9.900.152 for Internet Explorer

QAF119900117 - Adobe Flash Player 11.9.900.117 for Internet Explorer

QFM119900117 - Adobe Flash Player 11.9.900.117 for Firefox

QAF118800175 - Adobe Flash Player 11.8.800.175 for Internet Explorer

QAF118800174 - Adobe Flash Player 11.8.800.174 for Internet Explorer

QFM118800168 - Adobe Flash Player 11.8.800.168 for Firefox

QAF118800168 - Adobe Flash Player 11.8.800.168 for Internet Explorer

QFM11880094 - Adobe Flash Player 11.8.800.94 for Firefox

QAF11880094 - Adobe Flash Player 11.8.800.94 for Internet Explorer

QFM117700224 - Adobe Flash Player 11.7.700.224 for Firefox

QAF117700224 - Adobe Flash Player 11.7.700.224 for Internet Explorer

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QFM117700169 - Adobe Flash Player 11.7.700.169 for Firefox
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QFM116602180 - Adobe Flash Player 11.6.602.180 for Firefox
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QAF112202235 - Adobe Flash Player 11.2.202.235 for Firefox x86
QAF112202235 - Adobe Flash Player 11.2.202.235 for Firefox x64
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QAF112202233 - Adobe Flash Player 11.2.202.233 for Internet Explorer x86
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QAF112202228 - Adobe Flash Player 11.2.202.228 for Firefox x86
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QAF11110262 - Adobe Flash Player 11.1.102.62 for Firefox x86
QAF11110262 - Adobe Flash Player 11.1.102.62 for Firefox x64
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QAF11110255 - Adobe Flash Player 11.1.102.55 for Internet Explorer x64
QAF11110255 - Adobe Flash Player 11.1.102.55 for Firefox x86
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Adobe Flash Player 10

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QAF10318390 - Adobe Flash Player 10.3.183.90 for Internet Explorer

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QAF10318114 - Adobe Flash Player 10.3.181.14 for Firefox
QAF1021591 - Adobe Flash Player 10.2.159.1 for Firefox
QAF1021591 - Adobe Flash Player 10.2.159.1 for Internet Explorer
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QAF1021531 - Adobe Flash Player 10.2.153.1 for Internet Explorer
QAF10215232 - Adobe Flash Player 10.2.152.32 for Firefox
QAF10215232 - Adobe Flash Player 10.2.152.32 for Internet Explorer
QAF10215226 - Adobe Flash Player 10.2.152.26 for Internet Explorer
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QAF10110264 - Adobe Flash 10.1.102.64 for Internet Explorer
QAF10110264 - Adobe Flash 10.1.102.64 for FireFox
QAF1085 - Adobe Flash Player 10.1.85.3 for Internet Explorer
QAF1085 - Adobe Flash Player 10.1.85.3 for Firefox
QAF1082 - Adobe Flash Player 10.1.82.76 for Internet Explorer
QAF1082 - Adobe Flash Player 10.1.82.76 for Firefox
QAF1053 - Adobe Flash Player 10.1.53.64 for Internet Explorer
QAF1053 - Adobe Flash Player 10.1.53.64 for Firefox
QAF1045 - Adobe Flash Player 10.0.45.2 for Internet Explorer
QAF1045 - Adobe Flash Player 10.0.45.2 for Firefox
QAF1042 - Adobe Flash Player 10.0.42.34 for Internet Explorer
QAF1042 - Adobe Flash Player 10.0.42.34 for Firefox
QAF1032 - Adobe Flash Player 10.0.32.18 for Internet Explorer
QAF1032 - Adobe Flash Player 10.0.32.18 for Firefox

Adobe Flash Player 9
QAF9289 - Adobe Flash 9.0.289.0 for Internet Explorer
QAF9289 - Adobe Flash 9.0.289.0 for FireFox
QAF9283 - Adobe Flash Player 9.0.283.0 for Internet Explorer
QAF9283 - Adobe Flash Player 9.0.283.0 for Firefox
QAF9280 - Adobe Flash Player 9.0.280.0 for Internet Explorer
QAF9280 - Adobe Flash Player 9.0.280.0 for Firefox
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QAF9277 - Adobe Flash Player 9.0.277.0 for Internet Explorer
QAF9262 - Adobe Flash Player 9.0.262.0 for Internet Explorer
QAF9262 - Adobe Flash Player 9.0.262.0 for Firefox
QAF9260 - Adobe Flash Player 9.0.260.0 for Internet Explorer
QAF9260 - Adobe Flash Player 9.0.260.0 for Firefox
QAF9246 - Adobe Flash Player 9.0.246.0 for Internet Explorer
QAF9246 - Adobe Flash Player 9.0.246.0 for Firefox

Adobe Reader XI

QAR1105 - Adobe Reader XI (11.0.5)

QAR1104 - Adobe Reader XI (11.0.4)

QARM1104 - Adobe Reader MUI 11.0.4

QAR1103 - Adobe Reader XI (11.0.3)
QARM1103 - Adobe Reader MUI 11.0.3

QAR1102 - Adobe Reader XI (11.0.2)

QAR1101 - Adobe Reader XI (11.0.1)
QARM1101 - Adobe Reader MUI 11.0.1

Adobe Reader X

QAR1018 - Adobe Reader X (10.1.8)

QARM1018 - Adobe Reader MUI 10.1.8

QAR1017 - Adobe Reader X (10.1.7)
QARM1017 - Adobe Reader MUI 10.1.7

QAR1016 - Adobe Reader X (10.1.6)

QAR1015 - Adobe Reader X (10.1.5)
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QARM1014 - Adobe Reader MUI 10.1.4
QAR1013 - Adobe Reader X (10.1.3)
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QARM1010 - Adobe Reader MUI 10.1
QAR1010 - Adobe Reader X (10.1)
QAR1001 - Adobe Reader 10.0.1

Adobe Reader 9

QAR0955 - Adobe Reader 9.5.5

QAR0954 - Adobe Reader 9.5.4

QAR0953 - Adobe Reader 9.5.3
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QAR0945 - Adobe Reader 9.4.5
QAR0944 - Adobe Reader 9.4.4
QAR0943 - Adobe Reader 9.4.3
QAR0942 - Adobe Reader 9.4.2
QAR0941 - Adobe Reader 9.4.1
QAR0940 - Adobe Reader 9.4
QAR0934 - Adobe Reader 9.3.4
QAR0933 - Adobe Reader 9.3.3
QAR0932 - Adobe Reader 9.3.2
QAR0920 - Adobe Reader 9.3
QAR0910 - Adobe Reader 9.2

Adobe Reader 8
QAR0831 - Adobe Reader 8.3.1
QAR0820 - Adobe Reader 8.2
QAR0821 - Adobe Reader 8.2.1
QAR0822 - Adobe Reader 8.2.2
QAR0823 - Adobe Reader 8.2.3
QAR0824 - Adobe Reader 8.2.4
QAR0825 - Adobe Reader 8.2.5
QAR0826 - Adobe Reader 8.2.6
QAR0830 - Adobe Reader 8.3

Adobe Shockwave

QASW136 - Shockwave Player 12.0.6.147 - NEW

QASW135 - Shockwave Player 12.0.5.146

QASW134 - Shockwave Player 12.0.4.144

QASW133 - Shockwave Player 12.0.3.133

QASW132 - Shockwave Player 12.0.2.122

QASW131 - Shockwave Player 12.0.0.112

QASW130 - Shockwave Player 11.6.8.638
QASW129 - Shockwave Player 11.6.7.637
QASW128 - Shockwave Player 11.6.6.636
QASW127 - Shockwave Player 11.6.5.635
QASW126 - Shockwave Player 11.6.4.634
QASW125 - Shockwave Player 11.6.3.633
QASW124 - Shockwave Player 11.6.1.629
QASW123 - Shockwave Player 11.6.0.626
QASW122 - Shockwave Player 11.5.9.620
QASW121 - Shockwave Player 11.5.9.615
QASW120 - Shockwave Player 11.5.8.612
QASW119 - Shockwave Player 11.5.7.609
QASW118 - Shockwave Player 11.5.6.606
QASW117 - Shockwave Player 11.5.2.602

Apache Tomcat 7

QATC7047 - Apache Tomcat 7.0.47

QATC7042 - Apache Tomcat 7.0.42

QATC7041 - Apache Tomcat 7.0.41

QATC7040 - Apache Tomcat 7.0.40

QATC7039 - Apache Tomcat 7.0.39

QATC7037 - Apache Tomcat 7.0.37

QATC7035 - Apache Tomcat 7.0.35

QATC7034 - Apache Tomcat 7.0.34
QATC7032 - Apache Tomcat 7.0.33
QATC7032 - Apache Tomcat 7.0.32
QATC7030 - Apache Tomcat 7.0.30
QATC7029 - Apache Tomcat 7.0.29
QATC7028 - Apache Tomcat 7.0.28
QATC7027 - Apache Tomcat 7.0.27
QATC7026 - Apache Tomcat 7.0.26

Apache Tomcat 6

QATC6037 - Apache Tomcat 6.0.37

QATC6036 - Apache Tomcat 6.0.36
QATC6035 - Apache Tomcat 6.0.35

Apache Tomcat 5
QATC5535 - Apache Tomcat 5.5.36
QATC5535 - Apache Tomcat 5.5.35

Apple iTunes

QAI11138 - iTunes 11.1.3.8

QAI11138 - iTunes 11.1.3.8 x64

QAI111232 - iTunes 11.1.2.32

QAI111232 - iTunes 11.1.2.32 x64

QAI1112 - iTunes 11.1.2.31

QAI1112 - iTunes 11.1.2.31 x64

QAI1111 - iTunes 11.1.1.11

QAI1111 - iTunes 11.1.1.11 x64

QAI1110 - iTunes 11.1.0.126

QAI1110 - iTunes 11.1.0.126 x64

QAI1105 - iTunes 11.0.5.5

QAI1105 - iTunes 11.0.5.5 x64

QAI1104 - iTunes 11.0.4.4

QAI1104 - iTunes 11.0.4.4 x64

QAI1103 - iTunes 11.0.3.42

QAI1103 - iTunes 11.0.3.42 x64

QAI1102 - iTunes 11.0.2.26
QAI1102 - iTunes 11.0.2.26 x64

QAI1101 - iTunes 11.0.1.12
QAI1101 - iTunes 11.0.1.12 x64
QAI1100 - iTunes 11.0.0.163
QAI1100 - iTunes 11.0.0.163 x64
QAI1070 - iTunes 10.7.0.21
QAI1070 - iTunes 10.7.0.21 x64
QAI1064 - iTunes 10.6.3.25
QAI1064 - iTunes 10.6.3.25 x64
QAI1061 - iTunes 10.6.1.7
QAI1061 - iTunes 10.6.1.7 x64
QAI1053 - iTunes 10.6.0.40
QAI1053 - iTunes 10.6.0.40 x64
QAI1053 - iTunes 10.5.3.3
QAI1053 - iTunes 10.5.3.3 x64
QAI1052 - iTunes 10.5.2.11
QAI1052 - iTunes 10.5.2.11 x64
QAI1051 - iTunes 10.5.1.42
QAI1051 - iTunes 10.5.1.42 x64
QAI1050 - iTunes 10.5.0.142
QAI1050 - iTunes 10.5.0.142 x64
QAI1041 - iTunes 10.4.1.10
QAI1041 - iTunes 10.4.1.10 x64
QAI1040 - iTunes 10.4.0.80
QAI1040 - iTunes 10.4.0.80 x64
QAI1022 - iTunes 10.3.1.55
QAI1022 - iTunes 10.3.1.55 x64
QAI1022 - iTunes 10.2.2.12
QAI1022 - iTunes 10.2.2.12 x64
QAI1021 - iTunes 10.2.1.1
QAI1021 - iTunes 10.2.1.1 x64
QAI1020 - iTunes 10.2.0.34
QAI1020 - iTunes 10.2.0.34 x64
QAI1011 - iTunes 10.1.2.17 x64
QAI1011 - iTunes 10.1.2.17
QAI1010 - iTunes 10.1.0.54 x64
QAI1010 - iTunes 10.1.0.54
QAI1001 - iTunes 10.0.1 x64
QAI1001 - iTunes 10.0.1
QAI0100 - iTunes 10.0 x64
QAI0100 - iTunes 10.0
QAI0921 - iTunes 9.2.1 x64
QAI0921 - iTunes 9.2.1
QAI920 - iTunes 9.2.0 x64
QAI920 - iTunes 9.2.0
QAI0911 - iTunes 9.1.1 x64
QAI0911 - iTunes 9.1.1
QAI0910 - iTunes 9.1.0 x64
QAI0910 - iTunes 9.1.0
QAI0903 - iTunes 9.0.3 x64
QAI0903 - iTunes 9.0.3
QAI0902 - iTunes 9.0.2 x64
QAI0902 - iTunes 9.0.2
QAI0901 - iTunes 9.0.1 x64
QAI0901 – iTunes 9.0.1

Apple QuickTime

QAQ7740 - QuickTime 7.7.4

QAQ7730 - QuickTime 7.7.3
QAQ7720 - QuickTime 7.7.2
QAQ7710 - QuickTime 7.7.1
QAQ7700 - QuickTime 7.7
QAQ7690 - QuickTime 7.6.9
QAQ7680 - QuickTime 7.6.8
QAQ7670 - QuickTime 7.6.7
QAQ7660 - QuickTime 7.6.6
QAQ7650 - QuickTime 7.6.5
QAQ7640 - QuickTime 7.6.4

Apple Safari
QSAF517 - Safari 5.1.7
QSAF515 - Safari 5.1.5
QSAF514 - Safari 5.1.4
QSAF512 - Safari 5.1.2
QSAF511 - Safari 5.1.1
QSAF5100 - Safari 5.1
QSAF550 - Safari 5.0.5
QSAF540 - Safari 5.0.4
QSAF530 - Safari 5.0.3
QSAF520 - Safari 5.0.2
QSAF510 - Safari 5.0.1
QSAF500 - Safari 5.0
QSAF406 - Safari 4.0.5
QSAF406 - Safari 4.0.4
QSAF403 - Safari 4.0.3
QSAF402 - Safari 4.0.2
QSAF400 - Safari 4.0

Apple Application Support

QAAS024 - Apple Application Support 2.3.6

QAAS023 - Apple Application Support 2.3.4

QAAS022 - Apple Application Support 2.3.3

QAAS021 - Apple Application Support 2.3.2
QAAS020 - Apple Application Support 2.3.0
QAAS019 - Apple Application Support 2.2.2
QAAS018 - Apple Application Support 2.1.9
QAAS017 - Apple Application Support 2.1.7
QAAS016 - Apple Application Support 2.1.6
QAAS015 - Apple Application Support 2.1.5
QAAS014 - Apple Application Support 2.0.1
QAAS013 - Apple Application Support 1.5.2
QAAS012 - Apple Application Support 1.5.1
QAAS011 - Apple Application Support 1.5.0
QAAS010 - Apple Application Support 1.4.1
QAAS009 - Apple Application Support 1.4.0
QAAS008 - Apple Application Support 1.3.2
QAAS007 - Apple Application Support 1.3.1
QAAS006 - Apple Application Support 1.3.0
QAAS005 - Apple Application Support 1.2.1
QAAS004 - Apple Application Support 1.2.0
QAAS003 - Apple Application Support 1.1.0
QAAS002 - Apple Application Support 1.0.1
QAAS001 - Apple Application Support 1.0.0

Audacity

QAUD205 - Audacity 2.0.5

QAUD204 - Audacity 2.0.4

QAUD203 - Audacity 2.0.3

QAUD202 - Audacity 2.0.2
QAUD200 - Audacity 2.0.0
QAUD126 - Audacity 1.2.6

Citrix Presentation Server 4.5 for 2003 x64
Q133140 - Hotfix PSE450R07W2K3X64041 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q132766 - Hotfix PSE450R07W2K3X64035 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131466 - Hotfix PSE450R07W2K3X64018 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131885 - Hotfix PSE450R07W2K3X64024 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131884 - Hotfix PSE450R06W2K3X64057 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131574 - Hotfix PSE450R07W2K3X64020 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131495 - Hotfix PSE450R07W2K3X64019 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130678 - Hotfix PSE450R07W2K3X64009 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130678 - Hotfix PSE450R07W2K3X64008 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130738 - Hotfix PSE450R06W2K3X64055 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q129380 - Hotfix PSE450R06W2K3X64047 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q129702 - Hotfix PSE450R06W2K3X64050 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q125705 - Hotfix PSE450R06W2K3X64012 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q126430 - Hotfix PSE450R05W2K3X64036 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q126466 - Hotfix PSE450R06W2K3X64021 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q127665 - Hotfix PSE450R06W2K3X64030 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q125924 - Hotfix PSE450R06W2K3X64013 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64

Citrix Presentation Server 4.5 for 2003 x86
Q132640 - Hotfix PSE450R07W2K3040 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q133359 - Hotfix PSE450R07W2K3053 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q132765 - Hotfix PSE450R07W2K3043 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131465 - Hotfix PSE450R07W2K3023 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131874 - Hotfix PSE450R07W2K3027 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131879 - Hotfix PSE450R06W2K3076 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131573 - Hotfix PSE450R07W2K3025 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131494 - Hotfix PSE450R07W2K3024 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130677 - Hotfix PSE450R07W2K3011 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130677 - Hotfix PSE450R07W2K3010 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130737 - Hotfix PSE450R06W2K3072 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130483 - Hotfix PSE450R07W2K3006 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q129379 - Hotfix PSE450R06W2K3064 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q129701 - Hotfix PSE450R06W2K3067 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125534 - Hotfix PSE450R06W2K3020 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q126435 - Hotfix PSE450R05W2K3050 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q126460 - Hotfix PSE450R06W2K3030 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125034 - Hotfix PSE450R06W2K3006 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125150 - Hotfix PSE450R06W2K3014 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125004 - Hotfix PSE450R06W2K3001 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q127660 - Hotfix PSE450R06W2K3042 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86

Citrix XenApp 5.0 for 2008 x64
Q134133 - Hotfix XAE500R01W2K8X64067 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q134145 - Hotfix XAE500W2K8X64089 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133804 - Hotfix XAE500R01W2K8X64063 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133131 - Hotfix XAE500R01W2K8X64057 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133139 - Hotfix XAE500R01W2K8X64058 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q132584 - Hotfix XAE500R01W2K8X64054 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q131836 - Hotfix XAE500R01W2K8X64051 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q131902 - Hotfix XAE500W2K8X64088 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130652 - Hotfix XAE500R01W2K8X64040 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130654 - Hotfix XAE500W2K8X64087 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129723 - Hotfix XAE500R01W2K8X64026 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130570 - Hotfix XAE500R01W2K8X64014 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129394 - Hotfix XAE500R01W2K8X64024 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129757 - Hotfix XAE500R01W2K8X64027 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129318 - Hotfix XAE500W2K8X64084 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129366 - Hotfix XAE500R01W2K8X64022 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129137 - Hotfix XAE500R01W2K8X64019 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129026 - Hotfix XAE500R01W2K8X64017 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q126504 - Hotfix XAE500W2K8X64068 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q127628 - Hotfix XAE500W2K8X64071 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125419 - Hotifx XAE500W2K8X64R01 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q120139 - Hotfix XAE500W2K8X64004 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q121670 - Hotfix XAE500W2K8X64016 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q121980 - Hotfix XAE500W2K8X64021 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124914 - Hotfix XAE500W2K8X64053 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124445 - Hotfix XAE500W2K8X64051 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124238 - Hotfix XAE500W2K8X64048 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125242 - Hotfix XAE500W2K8X64057 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125478 - Hotfix XAE500W2K8X64061 - For Citrix XenApp 5.0 for Windows Server 2008 x64

Citrix XenApp 5.0 for 2008 x86
Q134132 - Hotfix XAE500R01W2K8070 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q134144 - Hotfix XAE500W2K8089 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q133801 - Hotfix XAE500R01W2K8066 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q133126 - Hotfix XAE500R01W2K8060 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q131835 - Hotfix XAE500R01W2K8051 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q131900 - Hotfix XAE500W2K8086 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130651 - Hotfix XAE500R01W2K8040 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130653 - Hotfix XAE500W2K8085 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129725 - Hotfix XAE500R01W2K8028 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130565 - Hotfix XAE500R01W2K8038 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129393 - Hotfix XAE500R01W2K8024 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129756 - Hotfix XAE500R01W2K8029 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129317 - Hotfix XAE500W2K8083 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129365 - Hotfix XAE500R01W2K8022 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129132 - Hotfix XAE500R01W2K8019 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129025 - Hotfix XAE500R01W2K8018 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q126499 - Hotfix XAE500W2K8066 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q127627 - Hotfix XAE500W2K8071 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125414 - Hotfix XAE500W2K8R01 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q121661 - Hotfix XAE500W2K8017 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124444 - Hotfix XAE500W2K8049 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q121756 - Hotfix XAE500W2K8018 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q120128 - Hotfix XAE500W2K8005 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124237 - Hotfix XAE500W2K8046 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124913 - Hotfix XAE500W2K8050 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125241 - Hotfix XAE500W2K8056 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125477 - Hotfix XAE500W2K8058 - For Citrix XenApp 5.0 for Windows Server 2008 x86

FileZilla

QFILEZ373 - FileZilla Client 3.7.3

QFILEZ372 - FileZilla Client 3.7.2

QFILEZ3711 - FileZilla Client 3.7.1.1

QFILEZ371 - FileZilla Client 3.7.1

QFILEZ3702 - FileZilla Client 3.7.0.2

QFILEZ3701 - FileZilla Client 3.7.0.1
QFILEZ3700 - FileZilla Client 3.7.0

QFILEZ3602 - FileZilla Client 3.6.0.2
QFILEZ3601 - FileZilla Client 3.6.0.1
QFILEZ360 - FileZilla Client 3.6.0
QFILEZ353 - FileZilla Client 3.5.3
QFILEZ352 - FileZilla Client 3.5.2
QFILEZ351 - FileZilla Client 3.5.1

Google Chrome

Q310165063 - Google Chrome 31.0.1650.63 - NEW

Q310165059 - Google Chrome 31.0.1650.59

Q310165057 - Google Chrome 31.0.1650.57

Q310165048 - Google Chrome 31.0.1650.48

Q3001599101 - Google Chrome 30.0.1599.101

Q300159969 - Google Chrome 30.0.1599.69

Q300159966 - Google Chrome 30.0.1599.66

Q290154776 - Google Chrome 29.0.1547.76

Q290154766 - Google Chrome 29.0.1547.67

Q290154766 - Google Chrome 29.0.1547.66

Q290154762 - Google Chrome 29.0.1547.62

Q290154757 - Google Chrome 29.0.1547.57

Q280150095 - Google Chrome 28.0.1500.95

Q280150072 - Google Chrome 28.0.1500.72

Q280150071 - Google Chrome 28.0.1500.71

Q2701453116 - Google Chrome 27.0.1453.116

Q2701453110 - Google Chrome 27.0.1453.110

Q270145394 - Google Chrome 27.0.1453.94

Q260141067 - Google Chrome 26.0.1410.67

Q260141064 - Google Chrome 26.0.1410.64

Q260141043 - Google Chrome 26.0.1410.43

Q2501364172 - Google Chrome 25.0.1364.172

Q2501364160 - Google Chrome 25.0.1364.160

Q2501364152 - Google Chrome 25.0.1364.152

Q250136497 - Google Chrome 25.0.1364.97

Q240131271 - Google Chrome 24.0.1312.71

Q240131260 - Google Chrome 24.0.1312.60

Q240131257 - Google Chrome 24.0.1312.57

Q240131256 - Google Chrome 24.0.1312.56

Q240131252 - Google Chrome 24.0.1312.52
Q230127195 - Google Chrome 23.0.1271.97
Q230127195 - Google Chrome 23.0.1271.95
Q230127191 - Google Chrome 23.0.1271.91
Q230127164 - Google Chrome 23.0.1271.64
Q220122996 - Google Chrome 22.0.1229.96
Q220122994 - Google Chrome 22.0.1229.94
Q220122992 - Google Chrome 22.0.1229.92
Q220122979 - Google Chrome 22.0.1229.79
Q210118089 - Google Chrome 21.0.1180.89
Q210118083 - Google Chrome 21.0.1180.83
Q210118079 - Google Chrome 21.0.1180.79
Q210118077 - Google Chrome 21.0.1180.77
Q210118075 - Google Chrome 21.0.1180.75
Q210118060 - Google Chrome 21.0.1180.60
Q200113257 - Google Chrome 20.0.1132.57
Q200113247 - Google Chrome 20.0.1132.47
Q200113243 - Google Chrome 20.0.1132.43
Q190108456 - Google Chrome 19.0.1084.56
Q190108452 - Google Chrome 19.0.1084.52
Q190108446 - Google Chrome 19.0.1084.46
Q1801025168 - Google Chrome 18.0.1025.168
Q1801025162 - Google Chrome 18.0.1025.162
Q1801025151 - Google Chrome 18.0.1025.151
Q1801025142 - Google Chrome 18.0.1025.142
Q17096379 - Google Chrome 17.0.963.83
Q17096379 - Google Chrome 17.0.963.79
Q17096378 - Google Chrome 17.0.963.78
Q17096356 - Google Chrome 17.0.963.56
Q17096346 - Google Chrome 17.0.963.46

Google Chrome Frame

Q310165063 - Google Chrome Frame 31.0.1650.63 - NEW

Q310165059 - Google Chrome Frame 31.0.1650.59

Q310165057 - Google Chrome Frame 31.0.1650.57

Q310165048 - Google Chrome Frame 31.0.1650.48

Q3001599101 - Google Chrome Frame 30.0.1599.101

Q300159969 - Google Chrome Frame 30.0.1599.69

Q300159966 - Google Chrome Frame 30.0.1599.66

Q290154766 - Google Chrome Frame 29.0.1547.66

Q290154762 - Google Chrome Frame 29.0.1547.62

Q290154757 - Google Chrome Frame 29.0.1547.57

Q280150095 - Google Chrome Frame 28.0.1500.95

Q280150072 - Google Chrome Frame 28.0.1500.72

Q280150071 - Google Chrome Frame 28.0.1500.71

Q2701453116 - Google Chrome Frame 27.0.1453.116

Q2701453110 - Google Chrome Frame 27.0.1453.110

Q270145394 - Google Chrome Frame 27.0.1453.94

Q260141067 - Google Chrome Frame 26.0.1410.67

Q260141064 - Google Chrome Frame 26.0.1410.64

Q260141043 - Google Chrome Frame 26.0.1410.43

Q2501364172 - Google Chrome Frame 25.0.1364.172

Q2501364152 - Google Chrome Frame 25.0.1364.160

Q2501364152 - Google Chrome Frame 25.0.1364.152

Q250136497 - Google Chrome Frame 25.0.1364.97

Q240131271 - Google Chrome Frame 24.0.1312.71

Q240131257 - Google Chrome Frame 24.0.1312.57

Q240131256 - Google Chrome Frame 24.0.1312.56

Q240131252 - Google Chrome Frame 24.0.1312.52
Q230127195 - Google Chrome Frame 23.0.1271.97
Q230127195 - Google Chrome Frame 23.0.1271.95
Q230127191 - Google Chrome Frame 23.0.1271.91
Q230127164 - Google Chrome Frame 23.0.1271.64
Q220122996 - Google Chrome Frame 22.0.1229.96
Q220122994 - Google Chrome Frame 22.0.1229.94
Q220122992 - Google Chrome Frame 22.0.1229.92
Q220122979 - Google Chrome Frame 22.0.1229.79
Q210118089 - Google Chrome Frame 21.0.1180.89
Q210118083 - Google Chrome Frame 21.0.1180.83
Q210118079 - Google Chrome Frame 21.0.1180.79
Q210118075 - Google Chrome Frame 21.0.1180.75
Q210118060 - Google Chrome Frame 21.0.1180.60
Q200113257 - Google Chrome Frame 20.0.1132.57
Q200113247 - Google Chrome Frame 20.0.1132.47
Q200113243 - Google Chrome Frame 20.0.1132.43
Q190108456 - Google Chrome Frame 19.0.1084.56
Q190108452 - Google Chrome Frame 19.0.1084.52
Q190108446 - Google Chrome Frame 19.0.1084.46
Q1801025168 - Google Chrome Frame 18.0.1025.168

Google Earth

QGE7122041 - Google Earth 7.1.2.2041

QGE7122019 - Google Earth 7.1.2.2019

QGE7111888 - Google Earth 7.1.1.1888

QGE7111871 - Google Earth 7.1.1.1871

QGE7111580 - Google Earth 7.1.1.1580

QGE7038542 - Google Earth 7.0.3.8542

QGE7028415 - Google Earth 7.0.2.8415
QGE7018244 - Google Earth 7.0.1.8244
QGE6226613 - Google Earth 6.2.2.6613
QGE6216014 - Google Earth 6.2.1.6014

HP System Management Homepage 2
HP2115 - HP System Management Homepage 2.1.15

HP System Management Homepage 6
HP6312 - HP System Management Homepage 6.3.1
HP6312 - HP System Management Homepage 6.3.1 x64
HP6302 - HP System Management Homepage 6.3.0
HP6302 - HP System Management Homepage 6.3.0 x64
HP6227 - HP System Management Homepage 6.2.2
HP6238 - HP System Management Homepage 6.2.3

HP System Management Homepage 7

HP7229 - HP System Management Homepage 7.2.2.9

HP7229 - HP System Management Homepage 7.2.2.9 x64

HP7213 - HP System Management Homepage 7.2.1.3

HP7213 - HP System Management Homepage 7.2.1.3 x64

HP72014 - HP System Management Homepage 7.2.0.14
HP72014 - HP System Management Homepage 7.2.0.14 x64

HP7123 - HP System Management Homepage 7.1.2.3
HP7123 - HP System Management Homepage 7.1.2.3 x64
HP7111 - HP System Management Homepage 7.1.1.1 x64
HP7111 - HP System Management Homepage 7.1.1.1
HP70024 - HP System Management Homepage 7.0.0 x64
HP70024 - HP System Management Homepage 7.0.0

ImgBurn

QIB2580 - ImgBurn 2.5.8.0

QIB2570 - ImgBurn 2.5.7.0
QIB2560 - ImgBurn 2.5.6.0
QIB2550 - ImgBurn 2.5.5.0

LibreOffice

QLIBO413 - LibreOffice 4.1.3

QLIBO412 - LibreOffice 4.1.2

QLIBO411 - LibreOffice 4.1.1

QLIBO410 - LibreOffice 4.1.0

QLIBO406 - LibreOffice 4.0.6

QLIBO405 - LibreOffice 4.0.5

QLIBO404 - LibreOffice 4.0.4

QLIBO403 - LibreOffice 4.0.3

QLIBO402 - LibreOffice 4.0.2

QLIBO401 - LibreOffice 4.0.1

QLIBO400 - LibreOffice 4.0.0

QLIBO367 - LibreOffice 3.6.7

QLIBO366 - LibreOffice 3.6.6

QLIBO365 - LibreOffice 3.6.5

QLIBO364 - LibreOffice 3.6.4
QLIBO363 - LibreOffice 3.6.3
QLIBO362 - LibreOffice 3.6.2
QLIBO361 - LibreOffice 3.6.1
QLIBO360 - LibreOffice 3.6.0
QLIBO357 - LibreOffice 3.5.7
QLIBO355 - LibreOffice 3.5.5
QLIBO354 - LibreOffice 3.5.4
QLIBO353 - LibreOffice 3.5.3
QLIBO352 - LibreOffice 3.5.2
QLIBO351 - LibreOffice 3.5.1
QLIBO350 - LibreOffice 3.5.0
QLIBO345 - LibreOffice 3.4.5
QLIBO344 - LibreOffice 3.4.4

MS_Legacy Access 2000
Q955441 - MS08-041
Q826292 - MS03-038

MS_Legacy Excel 2000
Q923090 - MS06-059
Q969683 - MS09-021
Q946979 - MS08-014
Q918424 - MS06-037
Q830349 - MS03-050
Q955461 - MS08-057
Q940596 - MS07-044
Q959964 - MS09-009
Q934447 - MS07-023
Q925524 - MS07-002
Q958435 - MS08-074
Q951582 - MS08-043
Q873372 - MS04-033
Q936511 - MS07-036
Q905757 - MS06-012

MS_Legacy ISA Server 2000
Q331065 - MS03-009
Q323889 - MS02-027
Q888258 - MS04-039
Q948257 - MS08-017
Q816458 - MS04-001
Q331066 - MS03-012
Q899753 - MS05-034
Q816456 - MS03-028

MS_Legacy Office 2000
Q822035 - MS03-037
Q923274 - MS06-062
Q921595 - MS08-044
Q920822 - MS06-047
Q934526 - MS07-025
Q929062 - MS07-015
Q914797 - MS06-039
Q931660 - MS08-017
Q920906 - MS07-013
Q944425 - MS08-013
Q947361 - MS08-016
Q917152 - MS06-038

MS_Legacy Outlook 2000
Q921593 - MS07-003
Q905646 - MS06-012
Q946986 - MS08-015
Q892842 - MS06-003

MS_Legacy PowerPoint 2000
Q957790 - MS09-017
Q916520 - MS06-028
Q905555 - MS06-012
Q923093 - MS06-058
Q921568 - MS06-048
Q949007 - MS08-051
Q889167 - MS06-010

MS_Legacy Publisher 2000
Q946255 - MS08-012
Q894540 - MS06-054
Q950682 - MS08-027

MS_Legacy Visual Studio .NET
Q924642 - MS07-012
Q958392 - MS08-070
Q937057 - MS07-052
Q933367 - MS08-017
Q924641 - MS07-012
Q947736 - MS08-052
Q830348 - MS04-028

MS_Legacy Microsoft VisualFoxPro 8.0
Q971104 - MS09-062
Q958369 - MS08-070
Q955368 - MS08-052

MS_Legacy Visual Studio .NET 2003
Q933369 - MS08-017
Q969172 - MS09-043
Q947737 - MS08-052
Q937059 - MS07-052
Q927696 - MS07-012
Q958393 - MS08-070
Q937058 - MS07-052
Q924643 - MS07-012
Q830348 - MS04-028
Q971089 - MS09-035
Q971022 - MS09-062

Mozilla Firefox 2
QFF2200 - Mozilla Firefox 2.0.0.20

Mozilla Firefox 3
QFF3628 - Mozilla Firefox 3.6.28
QFF3627 - Mozilla Firefox 3.6.27
QFF3626 - Mozilla Firefox 3.6.26
QFF3625 - Mozilla Firefox 3.6.25
QFF3624 - Mozilla Firefox 3.6.24
QFF3623 - Mozilla Firefox 3.6.23
QFF3622 - Mozilla Firefox 3.6.22
QFF3621 - Mozilla Firefox 3.6.21
QFF3620 - Mozilla Firefox 3.6.20
QFF3619 - Mozilla Firefox 3.6.19
QFF3618 - Mozilla Firefox 3.6.18
QFF3617 - Mozilla Firefox 3.6.17
QFF3616 - Mozilla Firefox 3.6.16
QFF3615 - Mozilla Firefox 3.6.15
QFF3614 - Mozilla Firefox 3.6.14
QFF3613 - Mozilla Firefox 3.6.13
QFF3612 - Mozilla Firefox 3.6.12
QFF3611 - Mozilla Firefox 3.6.11
QFF3610 - Mozilla Firefox 3.6.10
QFF3690 - Mozilla Firefox 3.6.9
QFF3680 - Mozilla Firefox 3.6.8
QFF3670 - Mozilla Firefox 3.6.7
QFF3641 - Mozilla Firefox 3.6.6
QFF3641 - Mozilla Firefox 3.6.4
QFF3631 - Mozilla Firefox 3.6.3
QFF3620 - Mozilla Firefox 3.6.2
QFF3600 - Mozilla Firefox 3.6
QFF3519 - Mozilla Firefox 3.5.19
QFF3518 - Mozilla Firefox 3.5.18
QFF3517 - Mozilla Firefox 3.5.17
QFF3516 - Mozilla Firefox 3.5.16
QFF3515 - Mozilla Firefox 3.5.15
QFF3514 - Mozilla Firefox 3.5.14
QFF3556 - Mozilla Firefox 3.5.13
QFF3556 - Mozilla Firefox 3.5.12
QFF3512 - Mozilla Firefox 3.5.11
QFF3555 - Mozilla Firefox 3.5.10
QFF3560 - Mozilla Firefox 3.5.9
QFF3580 - Mozilla Firefox 3.5.8
QFF3570 - Mozilla Firefox 3.5.7
QFF3560 - Mozilla Firefox 3.5.6
QFF3550 - Mozilla Firefox 3.5.5
QFF3540 - Mozilla Firefox 3.5.4
QFF3530 - Mozilla Firefox 3.5.3
QFF3520 - Mozilla Firefox 3.5.2
QFF3510 - Mozilla Firefox 3.5.1
QFF3500 - Mozilla Firefox 3.5
QFF3019 - Mozilla Firefox 3.0.19
QFF3181 - Mozilla Firefox 3.0.18
QFF3171 - Mozilla Firefox 3.0.17
QFF3161 - Mozilla Firefox 3.0.16
QFF3150 - Mozilla Firefox 3.0.15
QFF3140 - Mozilla Firefox 3.0.14
QFF3130 - Mozilla Firefox 3.0.13
QFF3120 - Mozilla Firefox 3.0.12
QFF3110 - Mozilla Firefox 3.0.11
QFF3100 - Mozilla Firefox 3.0.10

Mozilla Firefox 4
QFF4001 - Mozilla Firefox 4.0.1

Mozilla Firefox 5
QFF5010 - Mozilla Firefox 5.0.1
QFF5000 - Mozilla Firefox 5.0

Mozilla Firefox 6
QFF6020 - Mozilla Firefox 6.0.2
QFF6010 - Mozilla Firefox 6.0.1
QFF6000 - Mozilla Firefox 6.0

Mozilla Firefox 7
QFF7010 - Mozilla Firefox 7.0.1
QFF7000 - Mozilla Firefox 7.0

Mozilla Firefox 8
QFF8010 - Mozilla Firefox 8.0.1
QFF8000 - Mozilla Firefox 8.0

Mozilla Firefox 9
QFF9010 - Mozilla Firefox 9.0.1

Mozilla Firefox 10
QFF1002 - Mozilla Firefox 10.0.2
QFF1000 - Mozilla Firefox 10.0

Mozilla Firefox 10 ESR
QFFE1004 - Mozilla Firefox 10.0.4 ESR

Mozilla Firefox 11
QFF1100 - Mozilla Firefox 11.0

Mozilla Firefox 12
QFF1200 - Mozilla Firefox 12.0

Mozilla Firefox

QFF2501 - Mozilla Firefox 25.0.1

QFF2500 - Mozilla Firefox 25.0

QFF2400 - Mozilla Firefox 24.0

QFF2301 - Mozilla Firefox 23.0.1

QFF2300 - Mozilla Firefox 23.0

QFF2200 - Mozilla Firefox 22.0

QFF2100 - Mozilla Firefox 21.0

QFF2001 - Mozilla Firefox 20.0.1

QFF2000 - Mozilla Firefox 20.0

QFF1902 - Mozilla Firefox 19.0.2

QFF1901 - Mozilla Firefox 19.0.1

QFF1900 - Mozilla Firefox 19

QFF1802 - Mozilla Firefox 18.0.2

QFF1801 - Mozilla Firefox 18.0.1

QFF1800 - Mozilla Firefox 18

QFFE17011 - Mozilla Firefox 17.0.11 ESR

QFFE17010 - Mozilla Firefox 17.0.10 ESR

QFFE1709 - Mozilla Firefox 17.0.9 ESR

QFFE1708 - Mozilla Firefox 17.0.8 ESR

QFFE1707 - Mozilla Firefox 17.0.7 ESR

QFFE1706 - Mozilla Firefox 17.0.6 ESR

QFFE1705 - Mozilla Firefox 17.0.5 ESR

QFFE1704 - Mozilla Firefox 17.0.4 ESR

QFFE1703 - Mozilla Firefox 17.0.3 ESR
QFFE1702 - Mozilla Firefox 17.0.2 ESR

QFFE10012 - Mozilla Firefox 10.0.12 ESR
QFF1701 - Mozilla Firefox 17.0.1
QFF1700 - Mozilla Firefox 17.0
QFFE10011 - Mozilla Firefox 10.0.11 ESR
QFF1602 - Mozilla Firefox 16.0.2
QFFE10010 - Mozilla Firefox 10.0.10 ESR
QFFE1009 - Mozilla Firefox 10.0.9 ESR
QFF1601 - Mozilla Firefox 16.0.1
QFFE1008 - Mozilla Firefox 10.0.8 ESR
QFF1600 - Mozilla Firefox 16.0
QFF1501 - Mozilla Firefox 15.0.1
QFF1500 - Mozilla Firefox 15.0
QFFE1007 - Mozilla Firefox 10.0.7 ESR
QFF1401 - Mozilla Firefox 14.0.1
QFFE1006 - Mozilla Firefox 10.0.6 ESR
QFF1301 - Mozilla Firefox 13.0.1
QFF1300 - Mozilla Firefox 13.0
QFFE1005 - Mozilla Firefox 10.0.5 ESR

Mozilla SeaMonkey

QSM122221 - Mozilla SeaMonkey 2.22.1

QSM122220 - Mozilla SeaMonkey 2.22

QSM122210 - Mozilla SeaMonkey 2.21

QSM122200 - Mozilla SeaMonkey 2.20

QSM122190 - Mozilla SeaMonkey 2.19

QSM122171 - Mozilla SeaMonkey 2.17.1

QSM122170 - Mozilla SeaMonkey 2.17

QSM122161 - Mozilla SeaMonkey 2.16.1

QSM122160 - Mozilla SeaMonkey 2.16

QSM122152 - Mozilla SeaMonkey 2.15.2

QSM122151 - Mozilla SeaMonkey 2.15.1

QSM122150 - Mozilla SeaMonkey 2.15

QSM122141 - Mozilla SeaMonkey 2.14.1
QSM122140 - Mozilla SeaMonkey 2.14
QSM122132 - Mozilla SeaMonkey 2.13.2
QSM122131 - Mozilla SeaMonkey 2.13.1
QSM122130 - Mozilla SeaMonkey 2.13
QSM122121 - Mozilla SeaMonkey 2.12.1
QSM122120 - Mozilla SeaMonkey 2.12
QSM122110 - Mozilla SeaMonkey 2.11
QSM122101 - Mozilla SeaMonkey 2.10.1
QSM122100 - Mozilla SeaMonkey 2.10
QSM2910 - Mozilla SeaMonkey 2.9.1
QSM2900 - Mozilla SeaMonkey 2.9
QSM2800 - Mozilla SeaMonkey 2.8
QSM2720 - Mozilla SeaMonkey 2.7.2
QSM2700 - Mozilla SeaMonkey 2.7
QSM2610 - Mozilla SeaMonkey 2.6.1
QSM2600 - Mozilla SeaMonkey 2.6
QSM2500 - Mozilla SeaMonkey 2.5
QSM2410 - Mozilla SeaMonkey 2.4.1
QSM2400 - Mozilla SeaMonkey 2.4
QSM2330 - Mozilla SeaMonkey 2.3.3
QSM2320 - Mozilla SeaMonkey 2.3.2
QSM2310 - Mozilla SeaMonkey 2.3.1
QSM2300 - Mozilla SeaMonkey 2.3
QSM2040 - Mozilla SeaMonkey 2.0.4
QSM2050 - Mozilla SeaMonkey 2.0.5
QSM2060 - Mozilla SeaMonkey 2.0.6
QSM2070 - Mozilla SeaMonkey 2.0.7
QSM2080 - Mozilla SeaMonkey 2.0.8
QSM2090 - Mozilla SeaMonkey 2.0.9
QSM2010 - Mozilla SeaMonkey 2.0.10
QSM2011 - Mozilla SeaMonkey 2.0.11
QSM2012 - Mozilla SeaMonkey 2.0.12
QSM2013 - Mozilla SeaMonkey 2.0.13
QSM2014 - Mozilla SeaMonkey 2.0.14
QSM2100 - Mozilla SeaMonkey 2.1
QSM2200 - Mozilla SeaMonkey 2.2

Mozilla Thunderbird 2
QTB2023 - Mozilla Thunderbird 2.0.0.23
QTB2022 - Mozilla Thunderbird 2.0.0.22
QTB2021 - Mozilla Thunderbird 2.0.0.21

Mozilla Thunderbird 3
QTB3120 - Mozilla Thunderbird 3.1.20
QTB3119 - Mozilla Thunderbird 3.1.19
QTB3118 - Mozilla Thunderbird 3.1.18
QTB3117 - Mozilla Thunderbird 3.1.17
QTB3116 - Mozilla Thunderbird 3.1.16
QTB3115 - Mozilla Thunderbird 3.1.15
QTB3114 - Mozilla Thunderbird 3.1.14
QTB3113 - Mozilla Thunderbird 3.1.13
QTB3112 - Mozilla Thunderbird 3.1.12
QTB3111 - Mozilla Thunderbird 3.1.11
QTB3110A - Mozilla Thunderbird 3.1.10
QTB3190 - Mozilla Thunderbird 3.1.9
QTB3180 - Mozilla Thunderbird 3.1.8
QTB3170 - Mozilla Thunderbird 3.1.7
QTB3160 - Mozilla Thunderbird 3.1.6
QTB3150 - Mozilla Thunderbird 3.1.5
QTB3140 - Mozilla Thunderbird 3.1.4
QTB3130 - Mozilla Thunderbird 3.1.3
QTB3120 - Mozilla Thunderbird 3.1.2
QTB3110 - Mozilla Thunderbird 3.1.1
QTB3100 - Mozilla Thunderbird 3.1.0
QTB3011 - Mozilla Thunderbird 3.0.11
QTB3010 - Mozilla Thunderbird 3.0.10
QTB3009 - Mozilla Thunderbird 3.0.9
QTB3008 - Mozilla Thunderbird 3.0.8
QTB3007 - Mozilla Thunderbird 3.0.7
QTB3006 - Mozilla Thunderbird 3.0.6
QTB3005 - Mozilla Thunderbird 3.0.5
QTB3004 - Mozilla Thunderbird 3.0.4
QTB3003 - Mozilla Thunderbird 3.0.3
QTB3002 - Mozilla Thunderbird 3.0.2
QTB3001 - Mozilla Thunderbird 3.0.1
QTB3000 - Mozilla Thunderbird 3.0

Mozilla Thunderbird 5
QTB5000 - Mozilla Thunderbird 5.0

Mozilla Thunderbird 6
QTB6020 - Mozilla Thunderbird 6.0.2
QTB6010 - Mozilla Thunderbird 6.0.1
QTB6000 - Mozilla Thunderbird 6.0

Mozilla Thunderbird 7
QTB7010 - Mozilla Thunderbird 7.0.1
QTB7000 - Mozilla Thunderbird 7.0

Mozilla Thunderbird 8
QTB8000 - Mozilla Thunderbird 8.0

Mozilla Thunderbird 9
QTB9010 - Mozilla Thunderbird 9.0.1
QTB9000 - Mozilla Thunderbird 9.0

Mozilla Thunderbird 10
QTB1002 - Mozilla Thunderbird 10.0.2
QTB1000 - Mozilla Thunderbird 10.0

Mozilla Thunderbird 10 ESR
QTBE1004 - Mozilla Thunderbird 10.0.4 ESR

Mozilla Thunderbird 11
QTB1101 - Mozilla Thunderbird 11.0.1
QTB1100 - Mozilla Thunderbird 11.0

Mozilla Thunderbird 12
QTB1201 - Mozilla Thunderbird 12.0.1
QTB1200 - Mozilla Thunderbird 12.0

Mozilla Thunderbird

QTB2411 - Mozilla Thunderbird 24.1.1

QTB2410 - Mozilla Thunderbird 24.1

QTB2401 - Mozilla Thunderbird 24.0.1

QTB2400 - Mozilla Thunderbird 24.0

QTB1700 - Mozilla Thunderbird 17.0

QTB1602 - Mozilla Thunderbird 16.0.2

QTB1601 - Mozilla Thunderbird 16.0.1

QTB1600 - Mozilla Thunderbird 16.0

QTB1501 - Mozilla Thunderbird 15.0.1

QTB1500 - Mozilla Thunderbird 15.0

QTB1400 - Mozilla Thunderbird 14.0

QTB1301 - Mozilla Thunderbird 13.0.1

QTB1300 - Mozilla Thunderbird 13.0

QTBE17011 - Mozilla Thunderbird 17.0.11 ESR

QTBE17010 - Mozilla Thunderbird 17.0.10 ESR

QTBE1709 - Mozilla Thunderbird 17.0.9 ESR

QTBE1701 - Mozilla Thunderbird 17.0.1 ESR

QTBE10012 - Mozilla Thunderbird 10.0.12 ESR

QTBE10011 - Mozilla Thunderbird 10.0.11 ESR

QTBE10010 - Mozilla Thunderbird 10.0.10 ESR

QTBE1009 - Mozilla Thunderbird 10.0.9 ESR

QTBE1008 - Mozilla Thunderbird 10.0.8 ESR

QTBE1007 - Mozilla Thunderbird 10.0.7 ESR

QTBE1006 - Mozilla Thunderbird 10.0.6 ESR

QTBE1005 - Mozilla Thunderbird 10.0.5 ESR

MozyHome

QMOZYH2240355 - MozyHome 2.24.0.355

QMOZYH2221329 - MozyHome 2.22.1.329

QMOZYH2220313 - MozyHome 2.22.0.313

QMOZYH2203278 - MozyHome 2.20.3.278

QMOZYH2202276 - MozyHome 2.20.2.276

QMOZYH2201269 - MozyHome 2.20.1.269

QMOZYH2184250 - MozyHome 2.18.4.250

QMOZYH2183247 - MozyHome 2.18.3.247

QMOZYH2182244 - MozyHome 2.18.2.244

QMOZYH2181235 - MozyHome 2.18.1.235
QMOZYH2180227 - MozyHome 2.18.0.227
QMOZYH2160215 - MozyHome 2.16.0.215
QMOZYH2142199 - MozyHome 2.14.2.199
QMOZYH2141193 - MozyHome 2.14.1.193
QMOZYH2140183 - MozyHome 2.14.0.183
QMOZYH2121160 - MozyHome 2.12.1.160
QMOZYH2120144 - MozyHome 2.12.0.144
QMOZYH210796 - MozyHome 2.10.7.96
QMOZYH21030 - MozyHome 2.10.3.0

MozyPro

QMOZYP2240355 - MozyPro 2.24.0.355

QMOZYP2221329 - MozyPro 2.22.1.329

QMOZYP2220313 - MozyPro 2.22.0.313

QMOZYP2203278 - MozyPro 2.20.3.278

QMOZYP2202276 - MozyPro 2.20.2.276

QMOZYP2201269 - MozyPro 2.20.1.269

QMOZYP2184250 - MozyPro 2.18.4.250

QMOZYP2183247 - MozyPro 2.18.3.247

QMOZYP2182244 - MozyPro 2.18.2.244

QMOZYP2181235 - MozyPro 2.18.1.235
QMOZYP2180227 - MozyPro 2.18.0.227
QMOZYP2160215 - MozyPro 2.16.0.215
QMOZYP2142199 - MozyPro 2.14.2.199
QMOZYP2141193 - MozyPro 2.14.1.193
QMOZYP2140183 - MozyPro 2.14.0.183
QMOZYP2121160 - MozyPro 2.12.1.160
QMOZYP2120144 - MozyPro 2.12.0.144
QMOZYP210796 - MozyPro 2.10.7.96
QMOZYP21030 - MozyPro 2.10.3.0

Notepad++

QNPPP651 - Notepad++ 6.5.1

QNPPP650 - Notepad++ 6.5

QNPPP645 - Notepad++ 6.4.5

QNPPP643 - Notepad++ 6.4.3

QNPPP642 - Notepad++ 6.4.2

QNPPP641 - Notepad++ 6.4.1

QNPPP633 - Notepad++ 6.3.3

QNPPP632 - Notepad++ 6.3.2

QNPPP631 - Notepad++ 6.3.1
QNPPP630 - Notepad++ 6.3

QNPPP623 - Notepad++ 6.2.3
QNPPP622 - Notepad++ 6.2.2
QNPPP620 - Notepad++ 6.2
QNPPP618 - Notepad++ 6.1.8
QNPPP617 - Notepad++ 6.1.7
QNPPP615 - Notepad++ 6.1.5
QNPPP614 - Notepad++ 6.1.4
QNPPP613 - Notepad++ 6.1.3
QNPPP612 - Notepad++ 6.1.2
QNPPP610 - Notepad++ 6.1
QNPPP600 - Notepad++ 6.0
QNPPP598 - Notepad++ 5.9.8
QNPPP5962 - Notepad++ 5.9.6.2

OpenOffice

QOR401 - OpenOffice 4.0.1

QOR400 - OpenOffice 4.0.0

QOR341 - OpenOffice 3.4.1
QOR340 - OpenOffice 3.4.0
QOR330 - OpenOffice.org 3.3.0

Opera

QOP1801 - Opera 18.0.1284.49

QOP1702 - Opera 17.0.1241.53

QOP1700 - Opera 17.0.1241.45

QOP1603 - Opera 16.0.1196.80

QOP1602 - Opera 16.0.1196.73

QOP1504 - Opera 15.0.1147.153

QOP1503 - Opera 15.0.1147.148

QOP1502 - Opera 15.0.1147.141

QOP1501 - Opera 15.0.1147.138

QOP1216 - Opera 12.16

QOP1216 - Opera 12.16 x64

QOP1215 - Opera 12.15
QOP1215 - Opera 12.15 x64

QOP1214 - Opera 12.14
QOP1214 - Opera 12.14 x64

QOP1213 - Opera 12.13
QOP1213 - Opera 12.13 x64
QOP1212 - Opera 12.12
QOP1212 - Opera 12.12 x64
QOP1211 - Opera 12.11
QOP1211 - Opera 12.11 x64
QOP1210 - Opera 12.10
QOP1210 - Opera 12.10 x64
QOP1202 - Opera 12.02
QOP1202 - Opera 12.02 x64
QOP1201 - Opera 12.01
QOP1201 - Opera 12.01 x64
QOP1200 - Opera 12.00
QOP1200 - Opera 12.00 x64
QOP1164 - Opera 11.64
QOP1162 - Opera 11.62
QOP1161 - Opera 11.61
QOP1160 - Opera 11.60
QOP1152 - Opera 11.52
QOP1151 - Opera 11.51
QOP1150 - Opera 11.50
QOP1111 - Opera 11.11
QOP1110 - Opera 11.10
QOP1101 - Opera 11.01
QOP1100 - Opera 11.00
QOP1063 - Opera 10.63
QOP1062 - Opera 10.62
QOP1061 - Opera 10.61
QOP1060 - Opera 10.60
QOP1054 - Opera 10.54
QOP1053 - Opera 10.53
QOP1052 - Opera 10.52

Pidgin

QPID217 - Pidgin 2.10.7

QPID216 - Pidgin 2.10.6
QPID215 - Pidgin 2.10.5
QPID214 - Pidgin 2.10.4
QPID213 - Pidgin 2.10.3
QPID212 - Pidgin 2.10.2
QPID211 - Pidgin 2.10.1
QPID210 - Pidgin 2.10.0

RealPlayer

QRP1603 - RealPlayer 16.0.3.51

QRP1602 - RealPlayer 16.0.2.32

QRP1601 - RealPlayer 16.0.1.18

QRP1600 - RealPlayer 16.0.0.282
QRP1506 - RealPlayer 15.0.6.14
QRP1505 - RealPlayer 15.0.5.109
QRP1504 - RealPlayer 15.0.4.53
QRP1503 - RealPlayer 15.0.3.37
QRP1502 - RealPlayer 15.0.2.72
QRP1501 - RealPlayer 15.0.1.13
QRP1500 - RealPlayer 15.0.0.198
QRP1209 - RealPlayer 12.0.1.669
QRP1208 - RealPlayer 12.0.1.666
QRP1207 - RealPlayer 12.0.1.660
QRP1206 - RealPlayer 12.0.1.652
QRP1205 - RealPlayer 12.0.1.647
QRP1204 - RealPlayer 12.0.1.633
QRP1203 - RealPlayer 12.0.1.609
QRP1202 - RealPlayer 12.0.0.879
QRP1201 - RealPlayer 12.0.0.658
QRP1200 - RealPlayer 12.0.0.343

RealVNC

QVNC506 - RealVNC 5.0.6

QVNC505 - RealVNC 5.0.5

QVNC504 - RealVNC 5.0.4

QVNC503 - RealVNC 5.0.3
QVNC502 - RealVNC 5.0.2
QVNC501 - RealVNC 5.0.1
RVNC001 - RealVNC 4.1.3

Skype

QSKY6110102 - Skype 6.11.0.102

QSKY6100104 - Skype 6.10.0.104

QSKY690106 - Skype 6.9.0.106

QSKY670102 - Skype 6.7.0.102

QSKY660106 - Skype 6.6.0.106

QSKY650158 - Skype 6.5.0.158

QSKY630107 - Skype 6.3.0.107

QSKY630105 - Skype 6.3.0.105

QSKY620106 - Skype 6.2.0.106

QSKY61129 - Skype 6.1.129

QSKY60126 - Skype 6.0.126
QSKY60120 - Skype 6.0.120
QSKY5100116 - Skype 5.10.0.116
QSKY5100115 - Skype 5.10.0.115
QSKY510114 - Skype 5.10.114
QSKY59123 - Skype 5.9.123
QSKY59115 - Skype 5.9.115
QSKY59114 - Skype 5.9.114
QSKY58158 - Skype 5.8.158
QSKY58156 - Skype 5.8.156
QSKY58154 - Skype 5.8.154
QSKY55124 - Skype 5.5.124
QSKY55117 - Skype 5.5.117
QSKY55115 - Skype 5.5.115
QSKY55114 - Skype 5.5.114
QSKY55113 - Skype 5.5.113
QSKY55112 - Skype 5.5.112
QSKY53120 - Skype 5.3.120
QSKY53116 - Skype 5.3.116
QSKY53111 - Skype 5.3.111
QSKY53108 - Skype 5.3.108
QSKY51112 - Skype 5.1.112
QSKY51104 - Skype 5.1.104
QSKY50156 - Skype 5.0.156
QSKY50152 - Skype 5.0.152
QSKY42187 - Skype 4.2.187
QSKY42163 - Skype 4.2.169
QSKY42163 - Skype 4.2.163
QSKY42158 - Skype 4.2.158
QSKY42155 - Skype 4.2.155
QSKY42152 - Skype 4.2.152
QSKY41179 - Skype 4.1.179
QSKY41166 - Skype 4.1.166
QSKY41141 - Skype 4.1.141
QSKY41136 - Skype 4.1.136
QSKY40227 - Skype 4.0.227
QSKY40226 - Skype 4.0.226
QSKY40224 - Skype 4.0.224
QSKY40216 - Skype 4.0.216
QSKY40215 - Skype 4.0.215
QSKY40206 - Skype 4.0.206

Sun Microsystems Java Runtime Environment 1.4
QJAVA14 - Sun Java 1.4

Sun Microsystems Java Runtime Environment 5.0
QJAVA50r22 - Sun Java 5.0 r22 x64 – Currently Unsupported
QJAVA50r22 - Sun Java 5.0 r22
QJAVA50r20 - Sun Java 5.0 r20 x64 – Currently Unsupported
QJAVA50r20 - Sun Java 5.0 r20
QJAVA50r19 - Sun Java 5.0 r19 x64 – Currently Unsupported
QJAVA50r19 - Sun Java 5.0 r19
QJAVA50r18 - Sun Java 5.0 r18 x64 – Currently Unsupported
QJAVA50r18 - Sun Java 5.0 r18

Sun Microsystems Java Runtime Environment 6.0

QJAVA60r45 - Sun Java 6.0 r45
QJAVA60r45 - Sun Java 6.0 r45 x64

QJAVA60r43 - Sun Java 6.0 r43
QJAVA60r43 - Sun Java 6.0 r43 x64

QJAVA60r41 - Sun Java 6.0 r41
QJAVA60r41 - Sun Java 6.0 r41 x64

QJAVA60r39 - Sun Java 6.0 r39
QJAVA60r39 - Sun Java 6.0 r39 x64

QJAVA60r38 - Sun Java 6.0 r38
QJAVA60r38 - Sun Java 6.0 r38 x64
QJAVA60r37 - Sun Java 6.0 r37
QJAVA60r37 - Sun Java 6.0 r37 x64
QJAVA60r35 - Sun Java 6.0 r35
QJAVA60r35 - Sun Java 6.0 r35 x64
QJAVA60r34 - Sun Java 6.0 r34
QJAVA60r34 - Sun Java 6.0 r34 x64
QJAVA60r33 - Sun Java 6.0 r33
QJAVA60r33 - Sun Java 6.0 r33 x64
QJAVA60r32 - Sun Java 6.0 r32
QJAVA60r32 - Sun Java 6.0 r32 x64
QJAVA60r31 - Sun Java 6.0 r31
QJAVA60r31 - Sun Java 6.0 r31 x64
QJAVA60r30 - Sun Java 6.0 r30
QJAVA60r30 - Sun Java 6.0 r30 x64
QJAVA60r29 - Sun Java 6.0 r29
QJAVA60r29 - Sun Java 6.0 r29 x64
QJAVA60r27 - Sun Java 6.0 r27
QJAVA60r27 - Sun Java 6.0 r27 x64
QJAVA60r26 - Sun Java 6.0 r26
QJAVA60r26 - Sun Java 6.0 r26 x64
QJAVA60r25 - Sun Java 6.0 r25
QJAVA60r25 - Sun Java 6.0 r25 x64
QJAVA60r24 - Sun Java 6.0 r24
QJAVA60r24 - Sun Java 6.0 r24 x64
QJAVA60r22 - Sun Java 6.0 r22 x64
QJAVA60r22 - Sun Java 6.0 r22
QJAVA60r21 - Sun Java 6.0 r21 x64
QJAVA60r21 - Sun Java 6.0 r21
QJAVA60r20 - Sun Java 6.0 r20 x64
QJAVA60r20 - Sun Java 6.0 r20
QJAVA60r19 - Sun Java 6.0r19 x64
QJAVA60r19 - Sun Java 6.0r19
QJAVA60r18 - Sun Java 6.0 r18 x64
QJAVA60r18 - Sun Java 6.0 r18
QJAVA60r17 - Sun Java 6.0 r17 x64
QJAVA60r17 - Sun Java 6.0 r17
QJAVA60r16 - Sun Java 6.0 r16 x64
QJAVA60r16 - Sun Java 6.0 r16
QJAVA60r15 - Sun Java 6.0 r15 x64
QJAVA60r15 - Sun Java 6.0 r15
QJAVA60r14 - Sun Java 6.0 r14 x64
QJAVA60r14 - Sun Java 6.0 r14
QJAVA60r13 - Sun Java 6.0 r13 x64
QJAVA60r13 - Sun Java 6.0 r13

JRE 7

QJAVA7u40 - JRE 7u40

QJAVA7u40 - JRE 7u40 x64

QJAVA7u25 - JRE 7u25

QJAVA7u25 - JRE 7u25 x64

QJAVA7u21 - JRE 7u21
QJAVA7u21 - JRE 7u21 x64

QJAVA7u17 - JRE 7u17
QJAVA7u17 - JRE 7u17 x64

QJAVA7u15 - JRE 7u15

QJAVA7u15 - JRE 7u15 x64

QJAVA7u13 - JRE 7u13

QJAVA7u13 - JRE 7u13 x64

QJAVA7u11 - JRE 7u11

QJAVA7u11 - JRE 7u11 x64

QJAVA7u10 - JRE 7u10
QJAVA7u10 - JRE 7u10 x64
QJAVA7u9 - JRE 7u9
QJAVA7u9 - JRE 7u9 x64
QJAVA7u7 - JRE 7u7
QJAVA7u7 - JRE 7u7 x64
QJAVA7u6 - JRE 7u6
QJAVA7u6 - JRE 7u6 x64
QJAVA7u5 - JRE 7u5
QJAVA7u5 - JRE 7u5 x64
QJAVA7u4 - JRE 7u4
QJAVA7u4 - JRE 7u4 x64
QJAVA7u3 - JRE 7u3
QJAVA7u3 - JRE 7u3 x64

UltraVNC
QUVNC10962 - UltraVNC 1.0.9.6.2
QUVNC10962 - UltraVNC 1.0.9.6.2 x64
QUVNC10961 - UltraVNC 1.0.9.6.1
QUVNC10961 - UltraVNC 1.0.9.6.1 x64

VLC Media Player

QVLC211 - VLC Media Player 2.1.1

QVLC210 - VLC Media Player 2.1.0

QVLC208 - VLC Media Player 2.0.8

QVLC207 - VLC Media Player 2.0.7

QVLC206 - VLC Media Player 2.0.6

QVLC205 - VLC Media Player 2.0.5
QVLC204 - VLC Media Player 2.0.4
QVLC203 - VLC Media Player 2.0.3
QVLC202 - VLC Media Player 2.0.2
QVLC201 - VLC Media Player 2.0.1

WinZip

QWZ18010661 - WinZip 18.0.10661

QWZ18010661 - WinZip 18.0.10661 x64

QWZ17510562 - WinZip 17.5.10562

QWZ17510562 - WinZip 17.5.10562 x64

QWZ17510480 - WinZip 17.5.10480

QWZ17510480 - WinZip 17.5.10480 x64

QWZ17010381 - WinZip 17.0.10381

QWZ17010381 - WinZip 17.0.10381 x64

WinZip 16
QWZ16510096 - WinZip 16.5.10096
QWZ16510096 - WinZip 16.5.10096 x64
QWZ1609715 - WinZip 16.0.9715
QWZ1609715 - WinZip 16.0.9715 x64
QWZ1609691 - WinZip 16.0.9691
QWZ1609691 - WinZip 16.0.9691 x64
QWZ1609686 - WinZip 16.0.9686
QWZ1609686 - WinZip 16.0.9686 x64
QWZ1609715 - WinZip 16.5.10095 x64
QWZ1609715 - WinZip 16.5.10095

WinZip 15
QWZ1559579 - WinZip 15.5.9579

Wireshark

QWSK1103 - Wireshark 1.10.3

QWSK1103 - Wireshark 1.10.3 x64

QWSK1102 - Wireshark 1.10.2

QWSK1102 - Wireshark 1.10.2 x64

QWSK1101 - Wireshark 1.10.1

QWSK1101 - Wireshark 1.10.1 x64

QWSK1100 - Wireshark 1.10.0

QWSK1100 - Wireshark 1.10.0 x64

QWSK1811 - Wireshark 1.8.11

QWSK1811 - Wireshark 1.8.11 x64

QWSK1810 - Wireshark 1.8.10

QWSK1810 - Wireshark 1.8.10 x64

QWSK189 - Wireshark 1.8.9

QWSK189 - Wireshark 1.8.9 x64

QWSK188 - Wireshark 1.8.8

QWSK188 - Wireshark 1.8.8 x64

QWSK187 - Wireshark 1.8.7

QWSK187 - Wireshark 1.8.7 x64

QWSK186 - Wireshark 1.8.6
QWSK186 - Wireshark 1.8.6 x64

QWSK185 - Wireshark 1.8.5
QWSK185 - Wireshark 1.8.5 x64

QWSK184 - Wireshark 1.8.4
QWSK184 - Wireshark 1.8.4 x64
QWSK183 - Wireshark 1.8.3
QWSK183 - Wireshark 1.8.3 x64
QWSK182 - Wireshark 1.8.2
QWSK182 - Wireshark 1.8.2 x64
QWSK181 - Wireshark 1.8.1
QWSK181 - Wireshark 1.8.1 x64
QWSK18 - Wireshark 1.8
QWSK18 - Wireshark 1.8 x64
QWSK168 - Wireshark 1.6.8 x64
QWSK168 - Wireshark 1.6.8
QWSK167 - Wireshark 1.6.7 x64
QWSK167 - Wireshark 1.6.7
QWSK166 - Wireshark 1.6.6
QWSK166 - Wireshark 1.6.6 x64
QWSK165 - Wireshark 1.6.5
QWSK165 - Wireshark 1.6.5 x64
QWSK164 - Wireshark 1.6.4
QWSK164 - Wireshark 1.6.4 x64
QWSK163 - Wireshark 1.6.3
QWSK163 - Wireshark 1.6.3
QWSK162 - Wireshark 1.6.2
QWSK162 - Wireshark 1.6.2 x64
QWSK161 - Wireshark 1.6.1
QWSK161 - Wireshark 1.6.1 x64
QWSK160 - Wireshark 1.6.0
QWSK160 - Wireshark 1.6.0 x64
QWSK147 - Wireshark 1.4.7
QWSK147 - Wireshark 1.4.7 x64
QWSK146 - Wireshark 1.4.6
QWSK146 - Wireshark 1.4.6 x64
QWSK144 - Wireshark 1.4.4
QWSK144 - Wireshark 1.4.4 x64

Yahoo! Messenger
QYMSGR0192 - Yahoo! Messenger 11.5.0.192
QYMSGR0228 - Yahoo! Messenger 11.5.0.228

Zimbra Desktop

QZMD722 - Zimbra Desktop 7.2.2

QZMD721 - Zimbra Desktop 7.2.1
QZMD71411299 - Zimbra Desktop 7.1.4 b11299
QZMD714 - Zimbra Desktop 7.1.4
QZMD712 - Zimbra Desktop 7.1.2

• Shavlik Protect or vCenter Protect report database timeout errors 
• In the ST.Protect.managed.log file, you see may see an error such as the following:

System.Transactions.TransactionAbortedException: The transaction has aborted. ---> System.TimeoutException: Transaction Timeout

     OR

2012-07-17T21:10:46.8328850Z 0001 W ScanSummaryPresenter.IsRecoverable|A SQL Server query operation timed out. Consider increasing the command timeout in the configuration file

Purpose

This article provides steps to increase the database timeout value in Shavlik Protect and vCenter Protect.

Resolution

To increase the database timeout period:

Note: Ensure to close the Protect application before proceeding.

Step 1:

• In Protect 8.0 that was upgraded from an earlier version, navigate to this directory:
  1. 32bit – C:\Program Files\Shavlik Technologies\NetChk
  2. 64bit – C:\Program Files (x86)\Shavlik Technologies\NetChk

• In a fresh installation of Protect 8.0, navigate to:
  1. 32bit – C:\Program Files\VMware\vCenter Protect
  2. 64bit – C:\Program Files (x86)\ VMware\vCenter Protect

• In Shavlik Protect v.9.0, navigate to:
  1. All architecture - C:\Program Files\LANDesk\Shavlik Protect

Step 2:

• Locate the ST.Data.Config file and open it using a text editor.

Step 3:

• Change this entry:
  
  st.data commandTimeout="30"
  
  To:
  
  st.data commandTimeout="3600"
  
  This increases the timeout period allotted for transactions with the database. This number is in seconds and you can set the number to a higher value as required. 3600 is the recommendation value for most timeout issues.

Step 4:

• To re-establish the connection, go to Start> All Programs> Protect> Database Setup Tool. 
• Select to your existing database and proceed through the tool to reconnect and automatically restart the Protect services.

Shavlik Protect 9.x

vCenter Protect 8.x

This document is meant to provide information about how to obtain information about Shavlik's XML updates (patch definitions).

Generally the Shavlik content team will provide patch definition updates every Tuesday and Thursday. However, there are three easy sources that can be used to see when new XML updates (patch definitions) are released.

1) XML Announcements Sign up: http://www.shavlik.com/support/xmlsubscribe/

You can sign up to receive Shavlik Protect content (patch definition) email notifications here.

2) Patch Data Information Web Page: http://protectessentials.shavlik.com/

This web page displays all patch definitions released by the Shavlik content team for the Protect application.

3) Patch Data Information Twitter: https://twitter.com/ShavlikXML

This Twitter account is updated every time an XML release is put out. This is a good alternative to recieving email notifications, depending upon your preferences.

Shavlik Protect 9.x

vCenter Protect 8.x

Shavlik Protect SDK

Shavlik Rebrands

-Publishing Apple Application Support fails when using SCUPdates content.

-Within the SCUP.log you see a message such as the following:

Download file: file://scup-brandyh.scup-bh.local/AAS/AppleApplicationSupport234.msi failed with message "The network path was not found.

This article provides steps to obtain and publish Apple Application Support (AAS) when using SCUPdates content.

Apple does not provide a direct link to download the Apple Application Support MSI, and Shavlik does not host any vendor files. The path seen in the log files is only indicating the location of the file as it was published by Shavlik's content team.

Obtaining the Apple Application Support MSI package

    

    

    

Shavlik SCUPdates

(Previously) VMware vCenter Protect Update Catalog

This article provides steps to perform a manual uninstall and reinstallation of the Shavlik (ST) Remote Scheduler service on a single machine.

1. On the target machine:
   1. Open a command prompt as an administrator. 
   2. Run this command:
      
      CD C:\Windows\ProPatches\scheduler
   3. Run this command:
      
      stschedex.exe /remove
      

2.  Open Windows Explorer and delete the C:\Windows\ProPatches folder and its contents. 

3.  Open Windows Registry Editor and verify that the following registry keys have been deleted:

• 8.x for 32 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Shavlik\Scheduler
• 8.x for 64 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Shavlik\Scheduler
• 9.x key for 32bit: HKEY_LOCAL_MACHINE\SOFTWARE\LANDesk\Shavlik Protect\Scheduler
• 9.x key for 64bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\LANDesk\Shavlik Protect\Scheduler

Further steps to ensure successfull reinstallation of the scheduler service:

1. On the Protect console:  
   • In VMware vCenter Protect 8.x: 
     • Go to Manage> Credentials. 
     • Add credentials that you want to use as default or edit existing credentials to ensure that the password is up-to-date. 
     • Ensure to set the proper credentials as the default credentials. 
     • Go to Tools> Options> Scheduling and ensure that the VMware Scheduler is selected.
   • In Shavlik Protect 9.x:
     • Go to Manage> Credentials. 
     • Add credentials that you want to use as default or edit existing credentials to ensure that the password is up-to-date. 
     • Ensure to set the proper credentials as the default credentials.
     • Go to Tools > Options > Scheduling and ensure the Shavlik Scheduler is selected.

Alternatively, to uninstall the Scheduler from a target machine on the Protect console:

1. Click Manage> Scheduled Tasks. 
2. Right-click the target machine name in the list on the left, and click Scheduler Service> Uninstall.

Installation of the scheduler service:

During next deployment to the target system, the scheduler is automatically reinstalled. If you prefer to force the install of the scheduler service prior to the next deployment you can do so in the Protect console by going to Manage > Scheduled Tasks, then right click on a target system name in the list on the left and choose Scheduler Service > Install.

If this issue exists on multiple systems:

If you are experiencing this problem on multiple systems and would like a way to resolve the issue for all machines affected, please refer to this document on how to set up a custom action to delete the scheduler service from target systems:

http://community.shavlik.com/docs/DOC-23009

Shavlik Protect 9.x

vCenter Protect 8.x

Purpose

This article provides steps to purge a large database in Shavlik Protect when there is limited drive space or for maintenance purposes.  

Resolution

To purge the database of old data (clean up):

1. Launch Protect.  
2. Navigate to Tools> Database Maintenance.  
3. Change the Delete results older than (days) or max results to keep to the desired amount. 
4. Click Run Now.  
5. Wait approximately 15 minutes to allow time deletion of old results to take place. 
6. Launch the SQL Management Studio. 
7. Expand Databases. 
8. Right-click your ShavlikScans database and click Properties. 
9. Click Options. 
10. Change the Recovery Model from Full to Simple. 
11. Click OK. 
12. Right-click the ShavlikScans database again and click Tasks. 
13. Click Shrink> Files. 
14. Change the File type to log. 
15. Under Shrink Action, click Reorganize pages before releasing unused space and set the Shrink file to field to 0.
16. Click OK. This truncates the transaction log to 0 bytes.
17. (Optional) Repeat Steps 8 through 10 and reset the Recovery model to Full. 
18. Right-click the ShavlikScans database again and click Tasks. 
19. Click Shrink> Database and click OK. 
20. Wait for the shrink operation to complete. In case of large databases, it may take a long time to complete.  

Shavlik Protect 9.x

vCenter Protect 8.x

• You are unable to download definitions or patch files.
• When using a proxy, download errors 403 and 407 display.
• Errors found in STProtect.managed.log on a console system or STAgentUpdater.log file for an agent.

• SingleFileDownload.cpp:281 Error 0x2ee2 downloading
  Failed in SendRequest, error: Please verify your proxy setup is correct.
  Download with Proxy -  SendRequest failed with a return code of 12002
  Reason: Unknown error: 12002
• Failed in SendRequest, error: Please verify your proxy setup is correct.
  Download with Proxy -  SendRequest failed with a return code of 12029

Note: Logs can be found in these directories:

    Protect 8.x
              o Vista & Later: C:\ProgramData\Shavlik Technologies\Logs
              o Windows 2003 or XP: C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\Logs

    Protect 9.x
              o Vista & Later: C:\ProgramData\LANDesk\Shavlik Protect\Logs
              o Windows 2003 or XP: C:\Documents and Settings\All Users\Application Data\LANDesk\Shavlik Protect\Logs

In cases where the console is installed in location that employs an HTTP proxy to access the Internet, the console services (which include data file download and sync) do not read or reference any per-user proxy address information. There is no feature to set proxy address information in the Protect user interface. You can, however, set proxy credentials.The reason is that there may be multiple users, and their configuration may or may not be correct for running services. At this time, the correct way to configure proxy addresses for console services is to add the following Xml under the base <configuration> element to either the STServiceHost.exe.config (console services) or the machine.config (machine wide) configuration file.

For more information, see:http://msdn.microsoft.com/en-us/library/kd3cf2ex.aspx.

If your proxy server requires authentication, go to Tools> Options and select the Proxy tab and check Use proxy and set your Console credentials . When you click Save, these credentials are encrypted and supplied to the console services for automatic file download and sync. Every time a console user performs this step, the service's proxy credentials are so updated.To configure machines with Protect Agents to use a proxy, complete the appropriate set of steps:

XP/2003

1. Establish the proxy settings in Internet Explorer on the target machine.
2. Ensure the proxy settings are working in Internet Explorer.
3. Open a command prompt window.
4. Type proxycfg without parameters to display WinHTTP proxy settings.
5. Type proxycgf -u to transfer the Internet Explorer proxy settings.
      
       Note: The settings should take effect on the target machine's next HTTP download attempt, and should remain in effect until you reset it.
6. Type proxycfg -d to make WinHTTP no longer use the proxy server.
7. Reset Internet Explorer.

x64 versions of XP/2003

1. Establish proxy settings in Internet Explorer on the target machine.
2. Ensure the proxy settings are working in Internet Explorer.
3. Open a command prompt window.
4. Type %windir%\SysWOW64\proxycfg without parameters to display WinHTTP proxy settings.
      
       Note: The Shavlik Agent uses WinHTTP to download.
5. Type %windir%\SysWOW64\proxycfg -u to transfer Internet Explorer proxy settings.
      
       Note: This setting should take effect on the target machine's next HTTP download attempt, and should remain in effect until you reset it.
6. Type %windir%\SysWOW64\proxycfg -d to prevent WinHTTP from using the the proxy server.
7. Reset Internet Explorer.

x86 versions of Vista/2008/ Windows 7/ Windows 8

Note: ProxyCfg is replaced by netsh winhttp.

1. Establish proxy settings in Internet explorer on the target machine.
2. Ensure the proxy settings are working in Internet Explorer.
3. Open a command prompt window.
4. Type netsh winhttp show proxy to display WinHTTP.
5. Type netsh winhttp import proxy source=ie to transfer Internet Explorer proxy settings.
      
       Note: This setting should take effect on the target machine's next HTTP download attempt, and should remain in effect until you reset it.
      
      
6. Type netsh winhttp reset proxy to prevent WinHTTP from using the proxy server.
7. Reset Internet Explorer.
      

x64 versions of Vista/2008/Windows 7/ Windows 8 / 2012

1. Establish proxy settings in Internet explorer on the target machine.
2. Ensure the proxy settings are working in Internet Explorer.
3. Open a command prompt window.
4. Type %windir%\SysWOW64\netsh winhttp show proxy to display WinHTTP proxy settings,
5. Type %windir%\SysWOW64\netsh winhttp import proxy source=ie to transfer your Internet Explorer proxy settings.
      
       Note: This setting should take effect on the target machine's next HTTP download attempt, and should remain in effect until you reset it.
      
      
6. Type %windir%\SysWOW64\netsh winhttp reset proxy to prevent WinHTTP from using the proxy server.
7. Reset Internet Explorer.

Shavlik Protect 9.x
vCenter Prtoect 8.x