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View ArticleSupport for PDFCreator in Patch for SCCM
Overview PDFCreator by PDFForge has made changes to the way the new patches for PDFCreator free edition are handled silently. As of version 3.2.1, it is noted that “From now on silent installation is...
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Error: "Unsupported Upgrade Version" When Connecting to a New Database
Purpose To address the error "Unsupported upgrade version. The application database must be at least version 9.0.1" when connecting to a new database. Symptoms You create a new database for your Ivanti...
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How To: Know When XML/Catalog Updates for Patch for Windows and Patch for...
Purpose This document will provide information about how to obtain information about Ivanti Patch for Windows XML updates (patch definitions) and Ivanti Patch for SCCM updates (catalog updates)....
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Custom Action, Custom Patch, and ITScript Information and Troubleshooting
Purpose This document provides links to other documents addressing custom action, custom patch, and ITScript information and troubleshooting. Overview Custom Action Prerequisites and Process How To:...
View ArticleUpdating VMware Tools with Protect and Patch for Windows Servers FAQ
Purpose When updating VMware Tools with, Protect and Patch for Windows Servers, there may be a couple quirks you will come across. Below is a FAQ list to help address questions you may have....
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How To Increase The Database Timeout Period For Patch for Windows
Symptoms Patch for Windows reports database timeout errors.In the ST.Protect.managed.log file, you see may see an error such as the following: System.Transactions.TransactionAbortedException: The...
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Agent Detects Missing Service Pack but Won't Deploy
Symptoms Your Shavlik Protect/Ivanti Patch for Windows Servers agent performs a scan and finds a service pack missing, but does not attempt to deploy it. Your logging will show entries like the...
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Proxy Issues - Manually Add Proxy Settings Inside the Config Files
Purpose The purpose of this document is to show how to manually set proxy information in the configuration files for advanced issues caused by proxies.Before editing the config files you will need to...
View ArticlePatch for SCCM crash when C++ 2015 x86 isn't installed
Purpose This document will help you identify and correct a Patch for SCCM crash caused by missing prerequisite C++ x86 install. This can be identified by looking in the Application event...
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Office 365 Support for Shavlik Protect/Ivanti Patch for Windows Servers
Overview Support for Office 365 has been added to Shavlik Protect 9.2 and Ivanti Patch for Windows Servers 9.3.x By default, Click-to-Run for Office 365 installations are automatically updated, but...
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How To: Create a Custom Patch
Purpose The purpose of this document is to outline the process for creating a custom patch, and to provide an example of how to create a custom patch using Patch for Windows.If you have any questions...
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How To: Automate Service Pack Deployment with Agents
Purpose This document will explain how to set up Shavlik Protect Agents to automatically deploy service packs Solution 1) Open your Agent Policy you would like to add the service pack task to or create...
View ArticleOverview on How Credentials Work in Patch for Windows
Purpose This document provides a high level overview of how credentials work in Patch for Windows.There are several sections to this article, each pertaining to agentless operations in Patch for...
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How Credentials Work in Patch for Windows
Purpose This document is meant to provide a full overview of how credentials are entered, used, and work within the Patch for Windows product. Description Credential Precedence for Physical Machines...
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Custom Action, Custom Patch, and ITScript Information and Troubleshooting
Purpose This document provides links to other documents addressing custom action, custom patch, and ITScript information and troubleshooting. Overview Custom Action Prerequisites and Process How To:...
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June 2018 Security Product Roadmap Update
A lot happened at Dallas Interchange. Here are the highlights: At Dallas Interchange 2018 we introduced the latest in Ivanti technologies and shared the development roadmap for our security products....
View ArticleImport failed when attempting to import HPCatalogForSms.latest.cab
Symptom When attempting to import the "HP Client Catalog for Microsoft System Center & SMS Products" cab file using this URL, into the Ivanti Patch for SCCM catalog:...
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Deployment Hangs with Some Patches Executed, Some Stuck in Scheduled
Symptoms Your deployment stops progressing in what seems to be the middle, but some patches never progress past Scheduled. You may see a failure or you may not. Cause This can be verified in the...
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Obtaining and viewing logs for issues related to Patch for SCCM
Purpose This document is meant to provide information about where to obtain logging related to Patch for SCCM. Description Starting with Microsoft System Center 2012 there is a new log reading tool...
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