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Unable to Publish Updates - Unable to Find Database Configuration Value
Symptoms Publishing fails with 'Unable to find database configuration value'. Settings > Verify Setup tool displays the same error: Cause This problem occurs in the following scenario:The WSUS...
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Error: "Cannot Connect to WSUS" in Ivanti Patch for SCCM on Windows 10
Purpose This document outlines a known issue with using Ivanti Patch for SCCM on Windows 10 systems. This will only address connectingto the WSUS Server, if your WSUS Server is not on Server 2016....
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How To: Include or Exclude Specific Patches in Scan Results in Shavlik Protect
Purpose This document outlines how to scan and show only specific patches in the results, or how to scan and not include certain patches in the results in Shavlik Protect. SymptomsWhile scanning,...
View ArticleIvanti Patch for Windows Tips and Tricks
Purpose This document will provide helpful tips and tricks for Ivanti Patch for Windows Servers. Prerequisites The following information assumes that you have a basic understanding of the functionality...
View ArticleShavlik Protect Frequently Asked Questions
Latest information on WannaCrypt and How to Protect Against It (Shavlik Protect, Patch for Windows Server)Purpose This is a list of highly recommended documents for improving general knowledge of the...
View ArticleIvanti Patch for SCCM Frequently Asked Questions
This is a list of highly recommended documents for improving general knowledge of the Shavlik Patch for Microsoft System Center (formerly SCUPdates) product. This article is not a comprehensive list of...
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Migrate Shavlik Protect Console
TemplatePurpose This document will outline the steps required to migrate Shavlik Protect from one machine to another. Downloads - License Key Identify what version of Protect you are currently using...
View ArticleShavlik Patch for SCCM (formerly SCUPdates) Supported Products list
Updated: 03/23/2018 7zipQ7ZIP1801 – 7-Zip 18.01Q7ZIP1801 – 7-Zip 18.01 x64Q7ZIP1604 – 7-Zip 16.04Q7ZIP1604 – 7-Zip 16.04 x64Q7ZIP1603 – 7-Zip 16.03Q7ZIP1603 – 7-Zip 16.03 x64Q7ZIP1602 – 7-Zip...
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DPDTrace GUI Tool: Used to troubleshoot patch detection issues
Disclaimer Please read this disclaimer before using this tool: LANDESK Share IT Disclaimer Description We created a GUI tool to simplify diagnostic scanning to troubleshoot patch scan issues. The...
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How To: Configure an offline Protect server to obtain Definitions and Patches...
Scenario This document provides an overview of requirements necessary for this configuration and the specific options that need to be set for this to work. The following applies in a scenario where you...
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Scheduled Task Runs One Week Early or Not At All
Purpose The purpose of this document is to highlight a Microsoft Windows Task Scheduler bug that can cause your scheduled console tasks to run a week early or not at all. Symptoms The Ivanti Patch for...
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Agent Failing Registration at 50%
Symptoms To diagnose this issue, there are many symptoms that may need to be considered:Agent is failing to register and stops at 50%.RegistrationLog.txt will show:Registering agent with host...
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How To: Run a Diagnostic Patch Scan When Unable to Perform a DPDTrace
Purpose The purpose of this document is to instruct how to run a diagnostic patch scan when you are unable to perform a DPDTrace for a detection issue. Overview Go to Tools > Options > Logging...
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Show Hidden Sidebar In Ivanti Patch for Windows
Purpose This document will show how to unhide the sidebar in the main window of Shavlik Protect. Description You are unable to see the sidebar in the main window of Shavlik Protect: Resolution To...
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SCCM Security Scope setting causes Ivanti Patch functionality issues
Purpose Although this is more a SCCM issue, Ivanti Patch for SCCM is directly affected. This document will outline how to resolve Ivanti Patch for SCCM functionality issues caused when the SCCM user's...
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Implementing a Data Rollup from a Console to Empower
Purpose The purpose of this document is to provide the configuration steps to enable a data rollup from your console to Empower in Protect 9.2. This can be very useful if you would like to access data...
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Scanning "Entire Network" Machine Group Fails with 0 Machines Found
Symptoms When scanning the "Entire Network" Machine Group, the scan results return 0 machines found. Cause This is often caused by the "Computer Browser" service being turned off on the domain...
View ArticleIntel vPro Configuration Tool CVE-2017-5689
Purpose Ivanti has produced a system configuration tool which minimizes the risk associated with the vulnerability CVE-2017-5689.This tool DOES NOT fix the underlying firmware vulnerability. You must...
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Supported Product List for Ivanti Patch for Windows, Shavlik Protect, and...
Overview This document provides a link to the current list of products supported in Ivanti Patch for Windows, Shavlik Protect, and Shavlik Windows SDKSupported Product...
View ArticleIvanti Patch Definition Naming Convention for Microsoft Patches
Overview Starting with the April 11th 2017 Patch Tuesday, Microsoft no longer uses a traditional naming format for Security Bulletins. To help our customer's, we created our own naming format as...
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