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Supported Operating Systems for Ivanti Patch for Windows Servers

Purpose The purpose of this document is to list the currently supported operating systems for Ivanti Patch for Windows Servers 9.3.  Description Agentless scanning for operating systems: (32- and...

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Firewall and Proxy Exceptions URL List - Shavlik Protect/Ivanti Patch for...

Overview This article provides a list of required web addresses for the Protect application to allow: Patch files fail to downloadPatch definitions fail to updateActivation or License Refresh failsHome...

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How To: Re-Sign 3rd party updates previously published to WSUS

Purpose This document is meant to provide some basic information about how to re-sign updates that have been previously published to WSUS, but may need a new digital signature due to changing...

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URL exception list for Shavlik Patch For Microsoft System Center - Patch for...

Purpose This article provides a list of URLs that may be required to download catalog content and patches when using Shavlik Patch for Microsoft System Center and Ivanti Patch for SCCM. Description The...

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How To: Collect Shavlik Protect - Ivanti Patch for Windows Servers console,...

Overview These instructions will help you enable All logging (verbose logging) then those collect logs and supporting information to help Support troubleshoot issues on your console and remote clients....

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Important information on detection logic for the Intel 'Meltdown' security...

Overview Microsoft has identified a severe compatibility issue with a small number of anti-virus software products. We highly suggest all customers review these issues here:...

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Support for the Intel 'Meltdown' security vulnerability

Purpose To provide information regarding Microsoft's 1/3/18 out-of-band release addressing critical security vulnerabilities Information Microsoft released January monthly security updates late the...

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How To: Uninstall Java using a Custom Actions

Purpose The purpose of this document is to provide a batch file to use with the Custom Actions feature in Shavlik Protect and Ivanti Patch for Windows Servers to uninstall Java up through version 7...

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Update to Patching Citrix Receiver in Patch for SCCM

Overview We are changing how we handle patching for Citrix Receiver to better match up with Citrix's lifecycle process. The changes we are making are: Versions less than 4.9: Systems running versions...

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Deployment Tracker stuck at Scheduled during Deployment but patches install

Purpose The purpose of this document is to go over what to do when the deployment tracker fails to update beyond Scheduled.  Symptoms Deployment tracker will stay at scheduled despite the deployments...

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How To: Clean Up Your Patch Repository Using ITscripts

PurposeThis document will show you how to run/schedule the "Console Clean Up" ITScript to clean up your Patch RepositoryThe Patch Repository location is the path listed under "Patch download directory"...

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How To: Change the Console Patch Repository to a different location in...

Purpose The purpose of this document is to discuss how to change your console's patch repository from its default location to any location on the current server or network.  Description Protect 9.2 -...

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Support for Non-Security Patch MSNS18-01-4078130 / Q4078130 to disable...

Overview Microsoft has released a Critical Update KB4078130 to disable mitigation against CVE-2017-5715.We highly recommend reading this Microsoft article: Update to disable mitigation against Spectre,...

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Error: ST Remote Scheduler Service Is Marked As An Interactive Service

Purpose The purpose of this document is to address an Interactive Service error showing up in Windows logging relating to the ST Remote Scheduler Service (STSchedEx). Symptoms Customers running newer...

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URL exception list for Shavlik Patch For Microsoft System Center - Patch for...

Purpose This article provides a list of URLs that may be required to download catalog content and patches when using Shavlik Patch for Microsoft System Center and Ivanti Patch for SCCM. Description The...

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End of Life Information for Shavlik Products - Shavlik OEM - HEAT OEM -...

Overview These documents provides information about the End of Life policy for legacy Shavlik products, VMware branded versions of the same product lines and legacy Shavlik and HEAT OEM products that...

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How To: Completely Remove an Agent and All of Its Components

Purpose This article provides steps to completely remove all components of the Protect/Patch for Windows Servers (PWS) agent from a client system and then perform a clean re-installation of the...

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How To Move Your Database To Another SQL Server

Purpose This article provides steps to migrate an existing database for Shavlik Protect another SQL server. Note: Before migration, ensure that Microsoft SQL Management Studio is installed on both the...

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How To: Know When Xml Updates for Patch for Windows and Patch for SCCM Are...

Purpose This document will provide information about how to obtain information about Ivanti Patch for Windows XML updates (patch definitions) and Ivanti Patch for SCCM updates (catalog updates)....

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Windows 10 Build Upgrade Fails with Error 2147483647

Purpose To help identify what is blocking the upgrade of Windows 10 when deploying with Shavlik Protect 9.2.x or Ivanti Patch for Windows Servers (PWS) 9.3+ Symptoms When you attempt to deploy a...

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