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How To: Use Machine Group Search to find machines and their associated...

Purpose The purpose of this document is to show how to use the Machine Group search feature to find which machine groups a machine is associated with.  Description To search through machine groups for...

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Publishing Fails With Failed to sign Package: error was: 2147942403

Symptoms Unable to publish updates. Following entry could be found in the AutoPublish.log: Error Publishing 'Adobe Flash Player 22.0.0.210 Internet Explorer' : Failed to sign package; error was:...

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Update to patching Citrix Receiver

Overview We are changing how we handle patching for Citrix Receiver to better match up with Citrix's lifecycle process. The changes we are making are: Versions less than 4.9: Systems running versions...

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Unable to Scan Machines - Error 201 despite meeting common prerequisites

Symptoms When attempting performing scan, you may receive error "Error code 201: Network connection error. Verify that you can logon to the specified machine " even though the most common prerequisites...

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Ivanti Patch for SCCM (Formerly Shavlik Patch for SCCM) Documentation

***PLEASE NOTE THIS PAGE IS NO LONGER BEING MAINTAINED.***Please go to the following URL for the latest builds.https://go.ivanti.com/Web-Download-Patch-SCCM.html OLD INFO:Microsoft System Center...

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Deployment Error - "File Download Failed"

Purpose To troubleshoot the cause of the deployment error "File download failed" Symptoms When deploying a patch, the deployment fails with the Patch progress state of "File download failed"  Cause...

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Important information on detection logic for the Intel 'Meltdown' security...

Overview Microsoft has identified a severe compatibility issue with a small number of anti-virus software products. We highly suggest all customers review these issues here:...

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Support for the Intel 'Meltdown' security vulnerability KB4058702

Purpose To provide information regarding KB4058702, an out-of-band release from Microsoft to address critical security vulnerabilities Information Microsoft released KB4058702 late the night of 1/3/18...

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How To: Use a Custom Action to add required registry key for deploying...

Purpose As of January 3rd 2018, Microsoft is now requiring a registry key to be added to machines for addressing compatibility issues with a small number of anti-virus software products.More...

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How To: Deploy Windows Security OOB updates released January 3, 2018

Purpose  The purpose of this document is to discuss the behaviors when deploying the Windows Security out-of-band updates that were released on January 3, 2018.The following document contains...

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Snapshot Maintenance in Ivanti Patch for Windows Servers 9.3

Purpose This document will discuss the different methods of snapshot maintenance in Ivanti Patch for Windows Server 9.3. Snapshot Maintenance applies only if you have virtual machines in your network...

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URL Exception List For Shavlik Patch For Microsoft System Center (01-09-2018)

Purpose This article provides a list of web addresses that may be required to download content or patches when using Shavlik Patch for Microsoft System Center. Description Ensure that these web...

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Firewall and Proxy Exceptions URL List - Shavlik Protect/Ivanti Patch for...

Overview This article provides a list of required web addresses for the Protect application to allow: Patch files fail to downloadPatch definitions fail to updateActivation or License Refresh failsHome...

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Security Tool: Implement registry keys per Windows Server guidance to protect...

Purpose The Ivanti Content Team created a Security Tool to help implement the required registry keys discussed in the Microsoft article linked below.  This document will step through the configuration...

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MS12-001 KB2644615 Showing as Missing After the Installation of MS15-A02...

Symptoms After applying MS15-A02 KB3033929, the patch MS12-001 KB2644615 is now showing as missing. Cause The introduction of MS15-A02 in March 2015 opened up a security hole that is addressed by the...

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Security Tool: Implement the QualityCompat registry key that enables Windows...

Purpose The Ivanti Content Team has created a Security Tool to help implement the QualityCompat registry key that enables deployment of the Windows security updates released on January 3, 2018. This...

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How To: Use a Custom Action to add required registry key for deploying...

We have released a Security Tool to add the registry key to your target systems.  A Custom Action is no longer needed.  For more information: Security Tool: Implement the QualityCompat registry key...

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Update to patching Citrix Receiver

Overview We are changing how we handle patching for Citrix Receiver to better match up with Citrix's lifecycle process. The changes we are making are: Versions less than 4.9: Systems running versions...

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Update to Patching Citrix Receiver

Overview We are changing how we handle patching for Citrix Receiver to better match up with Citrix's lifecycle process. The changes we are making are: Versions less than 4.9: Systems running versions...

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Patches That Always Show Missing In Results - Install/Uninstall Loops

Symptoms  Detected patch continues to show as missing after successfully deploying.Patch that shows missing ends with 'U' every other deployment. Cause Certain patches exist as an installer and an...

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