Exception Occurred During Publishing: CreateDirectory Failed
Purpose The purpose of the document is to review a common error when publishing updates.Symptoms Exception occurred during publishing: CreateDirectory Failed Cause"C:\WSUS\UpdateServicesPackages" or...
View ArticleShavlik Patch (formerly SCUPdates) Supported Products list
Updated: 4/1/2015 7zipQ7ZIP920 - 7-Zip 9.20Q7ZIP920 - 7-Zip 9.20 x64 Adobe Acrobat 8QAA0831 - Adobe Acrobat 8.3.1QAA0811 - Adobe Acrobat 8.1.1QAA0812 - Adobe Acrobat 8.1.2QAA0813 - Adobe Acrobat...
View ArticleUpdates published using Shavlik Patch are not showing up in 'All Software...
Symptoms 1) Updates published using Shavlik Patch are not showing up in 'All Software Updates' within the Configration Manager console. 2) When you are about to publish updates via Shavlik Patch, you...
View ArticleMS15-027 (KB3002657) May Cause Patch Scans To Fail With Error 452
DescriptionInstalling MS15-027 (KB3002657) 'basically' disables NTLM authentication to mitigate the vulnerability described in the Microsoft Security Bulletin. Installing this patch may cause...
View ArticleBatch File For Obtaining Registry Exports For Detection Related Issues
Purpose The attached batch file will provide an easy method to obtain all registry exports that may be needed when working with support on a detection related issue for Shavlik Protect. Directions 1)...
View ArticleDPDTrace Logging Tool Used For Patch Detection Issues
PurposeThis document outlines how to run a DPDTrace. This may be necessary when troubleshooting detection issues. Steps DPD stands for Dynamic Product Detection. It’s the method our scan engine uses...
View ArticleBest Practice - Order In Which To Apply Updates And Service Packs For...
Purpose This document is meant to describe the best practices for the order in which to apply updates with Protect when using agentless patch scanning and deployment. Description When preparing to...
View ArticleError Creating a Self-signed Certificate
Purpose The purpose of this article is to help resolve an error the user receives when trying to create a self-signed certificate. Symptoms When referring to this document:Creating, exporting, and...
View ArticlePublishing Fails With Failed to sign Package: Error was: 2148081670
Symptoms You are unable to publish updates using Shavlik Patch. This error has been shown in C:\Users\*SCCM-Admin*\Shavlik\Shavlik Patch\AutoPublish.log PublishItem: InvalidException occurred during...
View ArticleHow To Cancel / Delete Scheduled Tasks
Purpose This document outlines how to cancel a scheduled task. Steps In Protect choose Manage> Scheduled Tasks. For DeploymentsSelect the target machine in the tree on the left....
View ArticleUnhandled Exception When Verifying Shavlik Patch Settings
SymptomYou receive the following error when attempting to verify the Account settings in Shavlik Patch: ID4257: x.509 certificate 'CN=*.shavlik.com......validation failed by the token...
View ArticleUsing A Copy Of The Built-In 'My Machine' or 'My Domain' Machine Group...
Symptoms You created a copy of either the built-in 'My Machine' or 'My Domain' group. When attempting to run a scan against the machine group you receive the error message:There was a problem creating...
View ArticleProtect Installs In An Unexpected Language
Symptoms When installing Shavlik Protect, you notice that it appears to be installing in an unexpected language. Cause The language setting within Windows is set to the language that Protect is...
View ArticleHow To Process A Manual (Offline) Activation For Shavlik Protect
Purpose This document provides steps to perform an offline or 'manual' activation of the...
View ArticleSoftware Distribution Patch For Upgrading Java 7 To Java 8 (Removes Previous...
Purpose This document provides information about a new software distribution update for Java installation. Description As of XML version 2.0.1.1814, Modified 3/31/2015, Protect now contains a software...
View Article'Software Upgrades' Content Added In Shavlik Patch
Purpose This document provides information about the new 'Software Upgrades' content for Java installation. Description As of Catalog Version 2.0.1.1886, released 4/3/2015, Shavlik Patch now offers...
View ArticleCreating, Exporting And Importing A WSUS Self-Signed Certificate With The...
PurposeThis document will show you how to use the Shavlik Patch Plugin to create a self-signed certificate, and then how to export/import the created certificate to the correct locations....
View ArticleHow To Increasing The Database Timeout Period For Protect
Symptoms Shavlik Protect or vCenter Protect report database timeout errors In the ST.Protect.managed.log file, you see may see an error such as the following:...
View ArticlePatch Scanning And Deployment Best Practices Guide (Agentless)
Purpose This document provides best practices and guidance on scanning and deploying patches with Shavlik Protect. This will cover how to properly use many features of Protect so that you can...
View ArticleScan Error 451 or 452 When Scanning A Machine Located In A Workgroup
PurposeThis document will walk you through on configuring your machine so that it can be scanned while it is part of a workgroup and not in a domain. SymptonsAlthough you have the correct credentials,...
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