Cannot Fully Comunicate With The Console Service - Console Service Cannot Be...
SymptomsWhen using Shavlik Protect, you receive the error pop up stating: "Shavlik Protect Standard cannot fully comunicate with the console service. Some tasks requiring the console service will be...
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How To Create A Backup Of The Protect Database
Symptoms This document explains how to perform a backup of your database with Shavlik Protect. ScenarioYou can use Shavlik Protect to perform a backup of the database thanks to the built-in Database...
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Active Protection Alerts Are Not Sent Out
Purpose This document provide a resolution when Active Protection alerts are not being emailed. Symptoms Alerts are configured to send emails to a number of recipients when a virus/infection is found...
View ArticleUnderstanding The Different 'Types' Of Patches Within Protect
Purpose The purpose of this document is to provide more information about the different patch types offered within Protect. DescriptionThere are 5 different patch types within Protect, they are as...
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Exporting To Different File Types From a Generated Report
PurposeGenerating a report from Shavlik Protect can be an extremely useful tool in your organization. The Report functionality has a lot of capability and this guide will show you how to get the most...
View ArticleProtect 9.1 Patch 3 Download Location And Release Notes
Purpose This article provides a link to the Protect 9.1 Patch 3 download location and release notes.The Shavlik Download Center provides links to: Product downloads Upgrade Guide Release Notes System...
View ArticleProtect 9.0 Patch 3 Download Location And Release Notes
Purpose This article provides a link to the Protect 9.0 Patch 3 download location and release notes.The Shavlik Download Center provides links to: Product downloads Upgrade Guide Release Notes System...
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Scheduling Patch Scan Result Emails To Users
PurposeThe purpose of this article is to show how Shavlik Protect can schedule emails to be sent to selected recipients after a patch scan has been done. Description 1. To utilize the scan on a...
View ArticleAgent Machine Check-In Failures After Protect Console Was Migrated To A New...
SymptomsAgent Machines are unable to check in after the Protect Console was migrated to a different Machine.CauseWhen a Protect Agent is deployed, it is installed utilizing certificates that are based...
View ArticleShavlik Protect Detects Patch KB2532531 As Missing But Will Not Deploy
SymptomsShavlik Protect detects patch KB2532531 as missing but will not deployThe HF.admin log shows;2014 11 06T22:35:38.1703117Z 125c V PatchTest.cpp:707 Bulletin 'MS11 053', filecount = 1, regcount =...
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Agent Install Fails At File Copy Process - Error code - 0x[431]
Symptoms Agent Installation fails with a copy failed error when attempting to install an agent on a remote machine using the machine view in the Protect Console. ST.ServiceHost.managed.log file shows...
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Root Element is Missing Error When Attempting To Launch Shavlik Protect
Purpose The purpose of this document is to provide a solution for the error 'Root element is missing' when attempting to launch Shavlik Protect. Symptoms Upon launching Shavlik Protect you encounter...
View ArticlePatch Scanning and Deployment Best Practices Guide (Agentless)
Purpose This document is intended to provide best practices and guidance on scanning and deploying patches with Shavlik Protect. This will cover how to properly use many features of Protect so that you...
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Patch Scanning & Deployment Best Practices - Verifying Requirements and...
Table of ContentsVerifying Requirements and Initial SetupResources for verifying requirements:Ensure that your Shavlik Protect console is licensed:Verify Settings within Tools > Options in the...
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Patch Scanning & Deployment Best Practices - Verifying and Updating Patch...
Table of ContentsVerifying and Updating Patch DefinitionsHow to Verify the Patch Definitions are Up-To-DateUpdating Patch Definitions Verifying and Updating Patch Definitions How to Verify the Patch...
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Patch Scanning & Deployment Best Practices - Configuring Patch Scan Templates...
Table of ContentsConfiguring Patch Scan Templates and Filtering OptionsViewing and Editing Existing Patch Scan TemplatesCreating New Patch Scan Templates and Using Filtering OptionsFiltering TabPatch...
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Patch Scanning & Deployment Best Practices - Configuring Patch Deployment...
Table of ContentsConfiguring Patch Deployment TemplatesViewing and Editing Existing Deployment TemplatesCreating a New Deployment TemplateGeneral TabOffice TabPre-Deployment RebootPost-Deployment...
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Patch Scanning & Deployment Best Practices - Successfully Running Agentless...
Table of ContentsSuccessfully Running Agentless Patch Scans & DeploymentsPatch ScanningOverview of Patch Scan ProcessRequirements for Agentless Patch ScanningRunning a Patch ScanTroubleshooting...
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Patch Scanning & Deployment Best Practices - Considerations
Additional Considerations for Patch Scanning & Deployment Testing Patches It is best practice to test installing patches in a staging/test environment before patching your production systems. This...
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Patch Scanning & Deployment Best Practices - Patch Tuesday Survival Guide and...
Table of ContentsPatch Tuesday Survival Guide and Best PracticesStay Up-To-Date on When Updates Are Released in Shavlik Patch DefinitionsMake Sure to Test PatchesConsider Best Practices in Applying...
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