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How To Move Your Database To Another SQL Server

Purpose This article provides steps to migrate an existing database for Shavlik Protect another SQL server. Note: Before migration, ensure that Microsoft SQL Management Studio is installed on both the...

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Published Updates Fail To Install On Client With Error: Failed To Download...

Symptoms Updates publish without issue but they fail to install on the client.This error has been shown on C:\Windows\SysWOW64\CCM\Logs\WUAHandler.logFailed to download updates to the WUAgent...

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Procedure To Upgrade Shavlik Patch For Microsoft System Center From Version...

Purpose Procedure to Upgrade Shavlik Patch for Microsoft System Center from version 2.0 or 2.1 to Critical Update 2.1.810 Procedure 1.      Download the updated version here, and copy the executable to...

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Asset Scan Reports Do Not Report On Internet Explorer 9 Or Above

Symptoms  When running an asset scan report for software inventory, Internet Explorer does not report on versions later than IE8. Cause For asset scans Shavlik uses a WMI call to the machine to get a...

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How To Cancel / Delete Scheduled Tasks

Purpose          This document outlines how to cancel a scheduled task. Steps In Protect choose Manage> Scheduled Tasks.  For DeploymentsSelect the target machine in the tree on the left....

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Unhandled Exception When Verifying Shavlik Patch Settings

SymptomYou receive the following error when attempting to verify the Account settings in Shavlik Patch:  ID4257: x.509 certificate 'CN=*.shavlik.com......validation failed by the token...

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Upgrade Installation Procedure For Shavlik Patch

Purpose This document shows how to perform the upgrade of the Shavlik Patch add-on for Microsoft System Center. This is for installing a newer version of the add-on when you already have it installed....

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Configuration Management Landing Page

 This is a list of highly recommended documents for improving general knowledge of the Configuration Management product (formerly titled Shavlik Configure). This article is not a comprehensive list of...

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Shavlik Protect install failed due to error 0x80090016

Purpose The purpose of this document is to provide a resolution to an issue where the Protect 9 installer is unable to complete the attempted installation. Symptoms  You are unable to install Shavlik...

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How To Use The Configuration Checker To Verify Requirements For Using The...

PurposeConfiguration Checker is used to determine if you meet all the requirements for using Shavlik Patch. ProcedureYou can access the Shavlik Patch Settings screen using one of two methods.Method 1....

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'Resolve Machines To Scan' Error When Adding Virtual Machines Through...

Purpose The purpose of this document is to help resolve an error found when you add Virtual Machines to a Machine Group through the Directory after clicking on Workstation Virtual Machines tab in the...

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MS15-027 (KB3002657) May Cause Patch Scans To Fail With Error 452

DescriptionInstalling MS15-027 (KB3002657) 'basically' disables NTLM authentication to mitigate the vulnerability described in the Microsoft Security Bulletin.  Installing this patch may cause...

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How To Verify Your SCCM User Is Added To WSUS Administrators Group

Purpose You must use an account that is a member of the WSUS Administrators group.  This document is meant to show how to verify your SCCM user is added to the WSUS Administrators group on the WSUS...

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Disabled Windows Update Service Will Cause Deployment Failures - Error Code 1058

Template SymptomsPatch Deployment fails on some machine.  Patch Install Return Code 1058  is seen within the CL5.log on the target machine. The CL5log file can be found by navigating to...

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Installing Agents Using A Manual Installation Script

Purpose  The purpose of the document outlines how to install an agent using a manual installation script.The Agent installer file is the STPlatformupdater.exe and can be found in the following location...

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How To: Upgrade Java

PurposeThe purpose of this document is to walk through a software distribution scan to deploy/upgrade to the latest version of Java. Description  It is recommended to create a Software Distribution...

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How To: Uninstall Java

Purpose The purpose of this document is to provide a batch file to use with Shavlik's Custom Action to uninstall all versions of Java up to Java 7 update 75. Description  You will need to set up a...

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How To Install And Use A Protect Cloud Agent

Purpose This document provides a walk-through on how to install and use a Shavlik Protect Cloud Agent. Requirements Below are the requirements that must be met to be able to successfully install a...

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How To Install\Upgrade Internet Explorer With Protect

PurposeThe purpose of this document outlines the process of using Protect to install Internet Explorer.  You can also view Software Distribution Best Practices and Informational Guide or more...

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Patch Deployment Failure - Patch Deployment Canceled Due To Failure Building...

SymptomsYou are not able to download or deploy a patch.The message "Warning: No patches were deployed. Please review the program logs to determine the cause. Patch deployment canceled due to failure...

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