How To Move Your Database To Another SQL Server
Purpose This article provides steps to migrate an existing database for Shavlik Protect another SQL server. Note: Before migration, ensure that Microsoft SQL Management Studio is installed on both the...
View ArticlePublished Updates Fail To Install On Client With Error: Failed To Download...
Symptoms Updates publish without issue but they fail to install on the client.This error has been shown on C:\Windows\SysWOW64\CCM\Logs\WUAHandler.logFailed to download updates to the WUAgent...
View ArticleProcedure To Upgrade Shavlik Patch For Microsoft System Center From Version...
Purpose Procedure to Upgrade Shavlik Patch for Microsoft System Center from version 2.0 or 2.1 to Critical Update 2.1.810 Procedure 1. Download the updated version here, and copy the executable to...
View ArticleAsset Scan Reports Do Not Report On Internet Explorer 9 Or Above
Symptoms When running an asset scan report for software inventory, Internet Explorer does not report on versions later than IE8. Cause For asset scans Shavlik uses a WMI call to the machine to get a...
View ArticleHow To Cancel / Delete Scheduled Tasks
Purpose This document outlines how to cancel a scheduled task. Steps In Protect choose Manage> Scheduled Tasks. For DeploymentsSelect the target machine in the tree on the left....
View ArticleUnhandled Exception When Verifying Shavlik Patch Settings
SymptomYou receive the following error when attempting to verify the Account settings in Shavlik Patch: ID4257: x.509 certificate 'CN=*.shavlik.com......validation failed by the token...
View ArticleUpgrade Installation Procedure For Shavlik Patch
Purpose This document shows how to perform the upgrade of the Shavlik Patch add-on for Microsoft System Center. This is for installing a newer version of the add-on when you already have it installed....
View ArticleConfiguration Management Landing Page
This is a list of highly recommended documents for improving general knowledge of the Configuration Management product (formerly titled Shavlik Configure). This article is not a comprehensive list of...
View ArticleShavlik Protect install failed due to error 0x80090016
Purpose The purpose of this document is to provide a resolution to an issue where the Protect 9 installer is unable to complete the attempted installation. Symptoms You are unable to install Shavlik...
View ArticleHow To Use The Configuration Checker To Verify Requirements For Using The...
PurposeConfiguration Checker is used to determine if you meet all the requirements for using Shavlik Patch. ProcedureYou can access the Shavlik Patch Settings screen using one of two methods.Method 1....
View Article'Resolve Machines To Scan' Error When Adding Virtual Machines Through...
Purpose The purpose of this document is to help resolve an error found when you add Virtual Machines to a Machine Group through the Directory after clicking on Workstation Virtual Machines tab in the...
View ArticleMS15-027 (KB3002657) May Cause Patch Scans To Fail With Error 452
DescriptionInstalling MS15-027 (KB3002657) 'basically' disables NTLM authentication to mitigate the vulnerability described in the Microsoft Security Bulletin. Installing this patch may cause...
View ArticleHow To Verify Your SCCM User Is Added To WSUS Administrators Group
Purpose You must use an account that is a member of the WSUS Administrators group. This document is meant to show how to verify your SCCM user is added to the WSUS Administrators group on the WSUS...
View ArticleDisabled Windows Update Service Will Cause Deployment Failures - Error Code 1058
Template SymptomsPatch Deployment fails on some machine. Patch Install Return Code 1058 is seen within the CL5.log on the target machine. The CL5log file can be found by navigating to...
View ArticleInstalling Agents Using A Manual Installation Script
Purpose The purpose of the document outlines how to install an agent using a manual installation script.The Agent installer file is the STPlatformupdater.exe and can be found in the following location...
View ArticleHow To: Upgrade Java
PurposeThe purpose of this document is to walk through a software distribution scan to deploy/upgrade to the latest version of Java. Description It is recommended to create a Software Distribution...
View ArticleHow To: Uninstall Java
Purpose The purpose of this document is to provide a batch file to use with Shavlik's Custom Action to uninstall all versions of Java up to Java 7 update 75. Description You will need to set up a...
View ArticleHow To Install And Use A Protect Cloud Agent
Purpose This document provides a walk-through on how to install and use a Shavlik Protect Cloud Agent. Requirements Below are the requirements that must be met to be able to successfully install a...
View ArticleHow To Install\Upgrade Internet Explorer With Protect
PurposeThe purpose of this document outlines the process of using Protect to install Internet Explorer. You can also view Software Distribution Best Practices and Informational Guide or more...
View ArticlePatch Deployment Failure - Patch Deployment Canceled Due To Failure Building...
SymptomsYou are not able to download or deploy a patch.The message "Warning: No patches were deployed. Please review the program logs to determine the cause. Patch deployment canceled due to failure...
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