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How To Create A Shavlik Patch Account
Purpose Shavlik Patch requires that administrators input an account that validates their subscription to the full catalog file. This account is a protect cloud account and can be created at...
View ArticleShavlik Script Catalog: Remove Temp Files
Author: ShavlikCategory: MaintenanceInputs: NoneMinimum ITScripts engine version required: 8.0.0.0Modifies the target machine: YesName: Remove Temp FilesOutputs: NonePurpose: Cleans temporary...
View ArticleAgent Failing At 67% (Registration Failure)
TemplateSymptoms When deploying an agent from the Protect console you see the agent installation fail at 67%.Manually installing an agent fails during the registration process. CauseThis normally...
View ArticleTroubleshooting Issues When Adding Machines Via Machine Group >...
Symptoms When attempting to add machines to a machine group in Protect via the Organizational Unit tab when clicking 'Browse Active Directory' you experience any of the followng: You see the message...
View ArticleCustom Action - How To Work With Batch Files
Symptoms When running a batch file as part of a custom action, the deployment never completes/the deployment hangs. CauseWhen Protect is running a deployment, it creates a batch file that is copied to...
View ArticleCurrent programs in Software Distribution List
Purpose This document lists all current Software Distribution Patches as of : 11/18/2013Related Document: Distributing software with vCenter Protect Essentials using a patch group Information...
View ArticleHow To Troubleshoot Remote Registry Errors
Symptoms Test Connection attempt from a Machine Group fails.The affected client report one of the following errors when a Test Connection is run:Registry reports: The network path was not...
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Protect Console Missing from Machine List in Scheduled Task Manager
Symptoms The Protect Console does not show in the list of machines under the Scheduled Task Manager. This issue is most commonly seen after an upgrade to version 9 build 1182. Cause With the release...
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Troubleshooting Shavlik Protect patch scan error messages
Purpose Many of the common Shavlik Protect scan errors can be corrected by changes to configuration or environment. This article lists the most common scan error messages and provides some guidance on...
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Patch Scanning Error 1300 - Not All Privileges Or Groups Referenced Are...
Symptoms When attempting to perform a patch scan, the scan fails with the following error:Error 1300: Not all privileges or groups referenced are assigned to the caller The hf.log may contain the...
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How To Shrink A Database Log File
Purpose The purpose of this document is to provide the process for shrinking a database transaction log file. In order to shrink the Shavlik Protect database log file, please ensure SQL Server...
View ArticleSQL Query To Find CVE Numbers Associated With Qnumbers
Purpose This document provides a SQL query to find CVE numbers associated with Qnumbers. StepsBasic steps to use the attached SQL query:Ensure Protect is closed.Open SQL Server Management StudioConnect...
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Upgrade Installation Procedure For Shavlik Patch
Purpose This document shows how to perform the upgrade of the Shavlik Patch add-on for Microsoft System Center. This is for installing a newer version of the add-on when you already have it installed....
View ArticleDeploying Java 7 With Protect Uses Java 8 Install Location Format
Purpose This document provides information about changes in how Protect will install Java 7 updates after recent changes to installation logic. Description Shavlik has adopted Oracle’s Java 8...
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DPDTrace Logging Tool Used For Patch Detection Issues
PurposeThis document outlines how to run a DPDTrace. This may be necessary when troubleshooting detection issues. Steps DPD stands for Dynamic Product Detection. It’s the method our scan engine uses...
View ArticleHow To: Manually updating patch data files for Shavlik Protect
PurposeWhen running the Shavlik Protect in a secure environment without Internet access, it is necessary to download the latest data files on a system that has internet access and then transfer them to...
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Unhandled exception when verifying Shavlik Patch settings
SymptomYou receive the following error when attempting to verify the Account settings in Shavlik Patch: ID4257: x.509 certificate 'CN=*.shavlik.com......validation failed by the token...
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Shavlik Patch (SCUPdates) Landing Page
This is a list of highly recommended documents for improving general knowledge of the Shavlik Patch for Microsoft System Center (formerly SCUPdates) product. This article is not a comprehensive list...
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How To Use The Configuration Checker To Verify Requirements For Using The...
PurposeConfiguration Checker is used to determine if you meet all the requirements for using Shavlik Patch. ProcedureYou can access the Shavlik Patch Settings screen using one of two methods.Method 1....
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How to Create a Custom Patch
Purpose The purpose of this document is to outline the process for creating a custom patch, and to provide an example of how to create a custom patch using Shavlik Protect. Description...
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