SQL Database Maintenance Recommendations for Protect
PurposeIf you are at a company that is running Shavlik Protect on a full SQL environment and have a DBA on staff with SQL maintenance and backup policies already running against our databases, great!...
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The Scheduler On Machine Is Not Available. (Error 1244) "Upgrade Scheduler Now"
Symptoms When attempting to view or manage scheduled tasks via the Shavlik Scheduled Task Manager (Manage > Scheduled Tasks) you see the following message(s): The scheduler on machine '<Machine...
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How Patch Deployment Works For Hosted Virtual Machines And Templates
Purpose This document provides information about how patch deployment works with hosted virtual machines and templates. Description Shavlik Protect has the ability to deploy patches to hosted virtual...
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Custom Action - Using The Null Patch
TemplatePurpose This document outlines how to use the Nullpatch.exe patch for Custom Actions. Symptoms A Custom Action may include executing a specific command or invoking a custom batch file at...
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Shavlik Protect Landing Page
This is a list of highly recommended documents for improving general knowledge of the Shavlik Protect product. This article is not a comprehensive list of documents. For the Shavik Protect 9.1...
View ArticleShavlik Protect Migration Tool User’s Guides
Template PurposeThis document provides links to the Migration Tool Guides and downloads. Information Shavlik Protect 9.1 Migration Tool User's GuideNote: The Migration Tool is built into Protect 9.1,...
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Patches Released After April 2013 Not Showing As Missing On Windows Server...
Purpose This document explains why you might not see any new Microsoft patches as missing on Server 2008 R2 or Windows 7 machines. Symptoms Microsoft patches released after April 2013 are not being...
View ArticleShavlik Patch (formerly SCUPdates) Supported Products list
Updated: 2/4/2015 7zipQ7ZIP920 - 7-Zip 9.20Q7ZIP920 - 7-Zip 9.20 x64 Adobe Acrobat 8QAA0831 - Adobe Acrobat 8.3.1QAA0811 - Adobe Acrobat 8.1.1QAA0812 - Adobe Acrobat 8.1.2QAA0813 - Adobe Acrobat...
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Patches That Always Show Missing In Results - Install/Uninstall Loops
Symptoms Detected patch continues to show as missing after successfully deploying.Patch that shows missing ends with 'U' every other deployment. Cause Certain patches exist as an installer and an...
View ArticleHow To Increasing The Database Timeout Period For Protect
Symptoms Shavlik Protect or vCenter Protect report database timeout errors In the ST.Protect.managed.log file, you see may see an error such as the following:...
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How To Activate Or Update The Shavlik Protect Console - Licensing
Template Purpose This document outlines the various ways to activate the Protect Console. These methods are also used when the protect subscription has been renewed and the license needs to be...
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Scheduling Publish and/or Synchronization In Shavlik Patch Requires Logon As...
Purpose This document provides information about meeting requirements for scheduling with the Shavlik Patch plugin. Description The scheduling function of the Shavlik Patch plugin creates a scheduled...
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Publishing Apple Application Support (AAS) When Publishing Via SCUP
SymptomsPublishing Apple Application Support fails when using SCUPdates content. Within the SCUP.log you see a message such as the following:Download file:...
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How To Use Advanced Reporting / Reports Advanced Filtering
Purpose Administrators may find that the default reports may provide information that is less important to their patch process. There may be a need for information only regarding specific machines,...
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Failed to schedule the task using the Microsoft Scheduler error when trying...
ProblemYou receive a pop-up error when attempting to publish patches in Shavlik Patch."Failed to schedule the task using the Microsoft Scheduler. Please verify the user name and password."Cause The...
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Scan Error 452 When Scanning A Machine Located In A Workgroup
PurposeThis document will walk you through on configuring your machine so that it can be scanned while it is part of a work group and not in a domain. IssueAlthough you have the correct credentials...
View ArticleHow To Know When XML Updates (patch definitions) Are Released And How To...
Purpose This document will provide information about how to obtain information about Shavlik's XML updates (patch definitions). Description Generally the Shavlik content team will provide patch...
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Troubleshooting Slow Patch Scans In Shavlik Protect
Purpose This document provides information to troubleshoot slow patch scans when using Shavlik Protect. Symptoms Patch scans in Shavlik Protect typically do not take a lot of time to complete. Patch...
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Availability Of Patches And Shavlik Updated XML Files After Vendor Patch Release
PurposeThis document contains information about the availability of patches and Shavlik updated XML files after vendor patch release. Description While Shavlik aims to release updated assessment and...
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URL Exception List For Shavlik Patch For Microsoft System Center
PurposeThis article provides a list of web addresses that may be required to download content or patches when using Shavlik Patch for Microsoft System Center. DescriptionEnsure that these web addresses...
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