When Should I Use Agentless and Agent-based Solutions?
When Should I Use Agentless and Agent-based Solutions? This article is an exerpt from the Protect 9 Admin Guide Shavlik Protect is, at its roots, an agentless solution. With a few simple...
View ArticleHow to configure an Agent Policy to run a patch task on boot if the schedule...
Purpose How to configure an Agent Policy to run a patch task on boot if the schedule is missed DescriptionCreate or Modify existing agent policyTo create an Agent Policy go in New > Agent Policy To...
View ArticleScheduled Task Manager pops Error: -2080374779 - Upgrade scheduler now
Symptoms When trying to access a machines Scheduler under Manage > Scheduled Tasks the following error occurs: [Window Title]Refresh Machine [Main Instruction]The scheduler on...
View ArticleScan Stall/Freeze - Logged Errors: Failed to determine service pack name for...
Symptoms Patch Scans stalls or freezes between step '4. Scan for Patches' and step '5. Wait for Results.'Scans go from '1 of 1 machine complete. 0 machines not scanned' to '0 of 0 machine complete. 0...
View Article.NET Framework patches fail to deploy because .NET Framework is in use
Symptoms .NET Framework will fail to install/deploy when scheduled by Shavlik Protect. The same patch can be installed manually. Cause .NET Framework components are in use and cannot be modified....
View ArticleHow to manually execute a scheduled task
PurposeThis document outlines how to manually execute a scheduled task StepsIn Protect choose Manage> Scheduled Tasks. For DeploymentsSelect the target machine in the tree on the left....
View ArticleSupport for Hypervisors in 9.0.x and lower.
Purpose The purpose of this document is to review support for Hypervisor Bulletin scans using Protect version 9.0.x and lower. SymptomsUnable to add/scan...
View ArticleGet_ShavPatch_Info batch file that can be used to obtain information for support
Purpose The attached .bat file is designed to collect information that may assist the support team in diagnosing and resolving issues with Shavlik Patch for Microsoft System Center. This batch file...
View ArticleAgent Manager in Protect version 9.
Purpose The purpose of this document is to assist in locating the Agent Manager within Shavlik Protect version 9. Cause The Agent Manager has been removed. All functionality is available from within...
View ArticleHow to Schedule Scans for a Specific Occurance/Date
PurposeThis document outlines how to schedule scans to occur on specific occurances of a specific day or a specific date.Example: The First Sunday of the Month.Example: The 20th of the Month....
View ArticleIs there a way to tell if an update was published as Metadata Only via SCUP?
Purpose This document is meant to help find if an update was previously published as Metadata Only rather than the correct method of Full Content. Description Is there a way to tell if an update was...
View ArticleTestConnections_ShavlikPatch.bat intended to help test connectivity to...
Purpose The attached .bat file is designed to help test connectivity to the addresses listed in the document:URL Exception list for Shavlik Patch for Microsoft System Center. This batch file will run...
View ArticleCustom Action - Error 3: The system cannot find the path specified.
SymptomWhen performing a custom action that includes a 'Push File' action, an error occurs: ...: Error 3: The system cannot find the path specified. Error in ST.Protect.Native:DeployMachine...
View ArticleInstaller Retrun Error Codes
Purpose The Attached documents below contain the error codes from the vendor and possilble solutions to the error. Issue You attempted to install a patch but it failed with a return...
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