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Certificate verification failed with error : -2146762748
<<Sympton>>STAgentUpdater.logWinTrustVerifier.cpp:195 Certificate verification failed with error : -2146762748 <<Reason>>The OS is unable to verify the digital signature. The...
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Show All Windows Updates Applied to a Computer
Template Purpose Use the following to create a searchable list of all Windows Patches currently installed. This is useful when trying to identify if a specific patch is already...
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ITScripts - Enabled Scripts Not Showing in Run Console ITScripts
Template Symptoms After enabling ITScripts, the ITScripts do not show underTools>Run Console ITScripts. You may get a message indicating there are no approved ITScripts. There are...
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Launch Interface - Error - A network-related or instance-specific error...
Template Symptoms Launching protect gives an error indicating it cannot reach the SQL Database/Instance. [Window Title]Shavlik Protect [Main Instruction]The database connection could...
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Change Machine Credentials on Multiple Machines at Once
Template SymptomsInMachine View, multiple machine records are showing incorrect credentials in their Machine Properties (Right click>Machine Properties)....
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Null.exe or Noop.exe False-Positive
Template Symptoms Anti-virus is reporting a threat when contacting: http:\\xml.shavlik.com\noop.exeAnti-virus is reporting a threat called noop.exe or null.exe...
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Protect Scheduler - Error - Outdated
Template Symptoms When trying to access a machines Scheduler under Manage > Scheduled Tasks the following error occurs: [Window Title]Refresh Machine [Main Instruction]The...
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Custom Action - Delete Specific File
Template SymptomsThis document outlines how to use a Custom Action to delete a specific file from a target machine. StepsThis custom action uses the CMD syntax to...
View ArticleShavlik Protect Requirements Guide
Purpose This document is meant to be a guide to link you to all requirements or pre-requisite information you may need for Shavlik Protect. Description Below is a list of links to the different...
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Patch View - Unable to Edit or Delete a Smart Filter
Template SymptomsUnable to delete/edit a filter in Patch View:(Disabled) (Enabled) CauseIf the Smart Filter name begins with*Patch Groupthis indicates that the...
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Agent Manager in Protect version 9.
Purpose The purpose of this document is to assist in locating the Agent Manager within Shavlik Protect version 9. Cause The Agent Manager has been replaced by Machine View in Protect 9.x. Resolution...
View ArticleShavlik SCUPdates Supported Products list
Updated: 11/22/2013 7zipQ7ZIP920 - 7-Zip 9.20Q7ZIP920 - 7-Zip 9.20 x64 Adobe Acrobat 8QAA0831 - Adobe Acrobat 8.3.1QAA0811 - Adobe Acrobat 8.1.1QAA0812 - Adobe Acrobat 8.1.2QAA0813 - Adobe Acrobat...
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How to shrink a database
Template Purpose This document will outline the process of shinking the Shavlik Protect database. Note: In order to shrink Shavlik Protect or WMware vCenter Protect database, please...
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Agent Status and Corresponding Icons
Template PurposeThis document outlines the symbols associated with an agent's status. Symptoms The agent is active on the machine. The agent is not active on the...
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Launch Interface - Error - Initialize License Fails
Template SymptomsLaunching the Protect Interface crashes the Console Service.Error found in ST.Protect.Managed: Server stack trace: at...
View ArticleCannot fully comunicate with the console service (2040453)
Symptoms When using Shavlik Protect Standard, you receive the error pop up stating: "Shavlik Protect Standard cannot fully comunicate with the console service. Some tasks requiring the console service...
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Shavlik Scheduler Scheduled Deployment Problems Troubleshooting Steps
Template Purpose This document outlines how to troubleshoot Scheduled Deployment issues when utilizing the Shavlik Scheduler. Note: Please view this documentto review how the Shavlik Scheduler...
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How the Shavlik Scheduler & Microsoft Scheduler work
Template PurposeThis document outlines how scheduled events occur when utilizing the Shavlik Scheduler vs the Microsoft Scheduler. Where Scheduled Events are Stored...
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Immediate Deployment stays as scheduled in Deployment Tracker on Protect...
Template SymptomsWhen deploying an immediate scan, and the patches copy to the target machine, and the .bat and .cfg copy to the C:\Windows\Propatches\Install directory, but the...
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Scan Error 802: "Unable to open Virtual Disk" when attempting to scan Hosted...
Template SymptomsWhen attempting to scan a Hosted Virtual Machine or virtual machine Template, You get the error "802: Unable to open Virtual Disk(*****) CauseCould...
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