Symptoms
Certificate errors are returned when submitting login information to ProtectCloud.shavlik.com from Shavlik Patch Configuration
Error Details Contain the error:
A certificate chain could not be built to a trusted root authority
Cause
http://gtssl-aia.geotrust.com is needed to verify/validate credentials from SCCM.
Resolution
If a Proxy is used to access the internet, the following certificate authority sites need to be included for Shavlik Patch to work properly.
List of certificate sites to add to proxy list to allow Shavlik Patch Plugin Functionality:
http://gtssl crl.geotrust.com
http://gtssl ocsp.geotrust.com
http://csc3 2010 crl.verisign.com
http://csc3 2010 aia.verisign.com
Affected Product(s)
Shavlik Patch for Microsoft System Center (Plugin)