Symptoms
After updating to 9.1 custom scans do not show any results
Cause
In previous versions of Protect when you created a new scan template the “Criticality filter settings” defaulted to “Scan All”
In version 9.1 by default they are not checked and reads “Detect only these user criticalities” If you upgraded to 9.1 these settings will be checked if they were before you upgraded. Unless you have set the criticality on the patches yourself you will not get any results.
Resolution
Uncheck the User Criticalities
Affected Product(s)
Shavlik Protect 9.1