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Why the "patch installed" and "patch missing" are disappear from patch status?

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Symptoms

 

- Patch Installed is disappear from Patch status.

- Patch Missing is disappear from Patch status.

 

1.PNG

 

 

Cause

 

This is related with the scan template you configured. If the patch group does not have any patch defected then the "patch installed" and "patch missing" will not show up in the Patch status view.

 

2.PNG

 

Resolution

 

Use the standard template such as "Security Patch Scan" or "WUscan" template to scan the target machine.

 

Affected Product

Shavlik Protect 9.x


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