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The remote server returned an error: (401) Unauthorized when refreshing files

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Symptom

New XML definitions are failing to download when refreshing files.  Customer was able to succesfully refresh files if a web browser was open by clicking on Help - Refresh Files.  

 

ST.Protect.managed.<username>.log shows:

The remote server returned an error: (401) Unauthorized

 

Example

Error: File not downloaded: PatchInstaller.msi

The remote server returned an error: (401) Unauthorized

 

Cause

Winhttp proxy settings were not in sync with Internet Explorer proxy settings.

 

Resolution

Follow instruction in the following document to verify proxy settings and transfer Internet Explorer proxy settings:

http://community.shavlik.com/docs/DOC-2231


Deploying 32-bit Java updates to 64-bit operating systems fails when using SCUPdates

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Symptoms

When deploying 32-bit Java updates to 64-bit operating systems when using SCUPdates, the update fails.

 

Cause

This issue is caused by a Java install bug. The installer reads information for deployment on Windows operating systems in the 64-bit region of the registry, rather than the 32-bit region, which causes the failure.

 

Resolution

Currently, there is no workaround or resolution available for this issue. Once a workaround or a resolution is available, this article will be updated.

 

Technical support has submitted a bug report to Sun/Oracle. For more information, see Oracle bug 6995830.

 

Additional Information

To be alerted when this article is updated, click Subscribe to Document in the Actions box.

 

We have implemented a workaround solution with our Shavlik Protect product. Unfortunately, SCCM does not have the advanced commands for patch deployment which are necessary for this solution to be used along with a publicly available download of Java patches. For SCUPdates, we are looking for ways around this problem, but for the time being will need to continue waiting for Oracle to fix the installer issue.

 

We submitted a bug over two years ago to Sun/Oracle stating the issue and the necessary fix. Oracle has a voting system from their consumers to decide on which non-security bugs will be fixed with each update.

 

Products

 

Shavlik SCUPdates

VMware vCenter Protect Update Catalog

Custom Patch Deployment .bat file never completes.

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Issue:

 

Upon deploying a custom patch the appropriate executable file and batch (.bat) file are created and accessible within the C:\Windows\ProPatches\Patches folder and the C:\Windows\ProPatches\Install folder on the target machine, however the deployment never completes and the .bat file is not changed to a .his file as intended. This issue can be caused by an alternate data stream. An alternate data stream (ADS) is a feature of Windows New Technology File System that contains metadata for locating a specific file by author or title.

 

Resolution:

 

1. On the Console machine, navigate to your patches directory. The default location of this folder for the appropriate version of Protect can be found below:

 

Protect 9.x: C:\ProgramData\LANDesk\Shavlik Protect\Console\Patches\

Protect 8.x: C:\ProgramData\Shavlik Technologies\NetChk\Patches\

 

2. Within this folder right-click on the custom patch executable file, and select properties.

 

prop.jpg

 

3. Within the 'Properties' screen, select the 'Unblock' option towards the bottom of the screen.

 

ads.jpg

 

4. Once this has been completed, delete the executbale file from the C:\Windows\ProPatches\Patches folder on the target machine and deploy again.

LDAPS authentication failures on Domain Controller with the Protect agent installed

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Symptom:

 

LDAPS (LDAP over SSL) authentication is failing on your Domain Controller and you have the Protect Agent installed.

Cause:

 

LDAP over SSL (LDAPS) connections on the Domain Controller are using the Shavlik Agent certificate.  The root cause of the issue is how LDAPS determines what certificate to use.  If there are multiple certificates that meet Schannel corticated requirements the Domain Controller will use the first valid certificate.  The Protect Agent's certificate will be listed first therefore the Domain Controller will choose it to use instead of the correct certificate for LDAPS authentication. 

 

Please see Step 3 from How to troubleshoot LDAP over SSL connection problems

 

Resolution:

 

  1. Follow Microsoft’s workaround: Event ID 1220 — LDAP over SSL
  2. Remove the Shavlik Agent from your Domain Controller.

 

We are looking into methods to workaround the certificate selection method Microsoft uses and hope to have a fix in the next version of Protect.

Protect Scheduler Error - Outdated

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Symptoms

When trying to access a machines Scheduler under Manage > Scheduled Tasks the following error occurs:

 

1-scheduler is unreachable.png

 

[Window Title]
Refresh Machine

 

[Main Instruction]
The scheduler on machine 'MACHINE-NAME' is not available. (Error: -2080374779)
The list of jobs currently scheduled on the remote machine is unreadable.

 

[Content]
Upgrading the scheduler will allow you to view scheduled jobs.

 

An associated error from the ST.TaskScheduler.Managed log file is:

 

2013-09-09T20:25:18.3326001Z 0007 E GetJobs|System.InvalidOperationException: The scheduler on machine 'MACHINE-NAME' is not available. (Error: -2080374779)
   at ST.TaskScheduler.ThreadedSchedulerJob.GetJobs(ManagedMachineDetails managedMachine)
   at ST.TaskScheduler.ThreadedSchedulerJob.GetJobs(ManagedMachineDetails managedMachine, Boolean& schedulerAvailable)

 

 

Cause

 

This issue is caused by the Scheduler of the Protect Console being a newer version than the Scheduler files on the target machine. This often occurs when an upgrade of the console has occured.

 

 

Solution

Choose to 'Upgrade scheduler now' to upgrade the necessary files on the target machine and re-establish a connection to the target machines scheduler and scheduled tasks.
After selecting to Upgrade the Scheduler, assign credentials with local admin rights to the target machine to perform the action.

 

2-set credentials.png

 

 

 

 

Alternative Solution

 

In some situations the automated upgrade may fail. An associated error from the ST.TaskScheduler.Managed log file is:

 

2013-09-09T20:26:19.9161224Z 0001 C Program.ApplicationThreadException|System.Security.Cryptography.CryptographicException: Key not valid for use in specified state.

 

   at System.Security.Cryptography.ProtectedData.Unprotect(Byte[] encryptedData, Byte[] optionalEntropy, DataProtectionScope scope)
   at ST.Core.StringExtensions.FromProtectedByteArray(Byte[] source)
   at ST.Data.Services.Credentials.UserCredential.get_Credential()
   at ST.TaskScheduler.LoadScheduler.CreateJob(MachineTreeNode node)
   at ST.TaskScheduler.LoadScheduler.BtnInstallClick(Object sender, EventArgs e)
   at ST.UI.Toolkit.KryptonButton.OnClick(EventArgs e)
   at ST.UI.UserControls.STButton.OnClick(EventArgs e)
   at ST.UI.Toolkit.KryptonButton.OnButtonClick(Object sender, MouseEventArgs e)
   at ST.UI.Toolkit.ButtonController.MouseUp(Control c, Point pt, MouseButtons button)
   at ST.UI.Toolkit.ViewManager.MouseUp(MouseEventArgs e, Point rawPt)
   at ST.UI.Toolkit.VisualControlBase.OnMouseUp(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at ST.UI.Toolkit.VisualControlBase.WndProc(Message& m)
   at ST.UI.UserControls.STButton.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

 

 

In this situation a manual uninstall/re-install of the scheduler on the target will be necessary.

 

 

Uninstalling/reinstalling the Shavlik (ST) Remote Scheduler service on a single machine

http://community.shavlik.com/docs/DOC-2222

 

 

Note: If the issue exists on multiple machines, the following document can be followed to use a Custom Action to remove the Shavlik Remote Scheduler from all affected machines.

 

Setting up the Custom Action to Remove the Remote Scheduler for Protect version 9

http://community.shavlik.com/docs/DOC-23009

Moving a Protect database from one SQL server to another

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Purpose

This article provides steps to migrate an existing database for Shavlik Protect or vCenter Protect to another SQL server.  

Resolution

 

Note: Before migration, ensure that Microsoft SQL Management Studio is installed on both the current database server and the destination database server. Also, ensure that no user is currently logged in to the Protect console.


To migrate the database to another SQL server:

 

  1. Open SQL Management Studio on the current database server.   
  2. Set the Server Type field to Database Engine
  3. Set the Server name field to the name of the server hosting the database.

    Note: Ensure that you are using credentials with sufficient rights to the database server to detach your Protect database.

    After logging in to the database engine using SQL Management Studio, you see the Object Explorer pane on the left side of the window.
  4. Expand the Databases folder and locate your Protect database.   
  5. Right-click the Protect database and click Detach.   
  6. Browse to the directory where the database files are stored on the server. 

    Note: To find the file path, in SQL Management Studio, right-click the database and click Properties.  
  7. In the window that appears, select the files in the left pane. 
  8. Scroll the right pane to view the Path column.   
  9. Browse to this path in Windows Explorer and copy both databasename.mdf and databasename.ldf files to the destination SQL server. 
  10. Open SQL Management Studio on the destination machine and log in to the database engine. 
  11. Right-click the Databases folder and click Attach.  
  12. In the Databases to attach window, click Add and point it to the databasename.mdf file you copied to the server. 

    You should now be able to see the MDF and LDF files in the bottom pane. 
  13. Click OK. The database is now attached. 
  14. Link the database to the Protect installation.

    To link the database to the Protect installation:
    1. Log in to your Protect console machine. 
    2. Click Start> All Programs> Shavlik Protect.  *Note: v.8.x will be Start > All Programs > VMware vCenter Protect.
    3. Select Database setup tool.   
    4. Select the Use an existing database option and click Next.   
    5. Select the server name of the new database server.   
    6. In the Database Name dropdown, select your Protect database.   
    7. Choose the credentials that the Protect console should use to connect to the database. 
    8. Click Test database connection.   
    9. If the test is successful, click Next.

The console should now be attached to this database and Protect is ready for use.

Product Versions

 

VMware vCenter Protect 8.x

Shavlik Protect 9.x

Software Distribution Best Practices and Informational Guide

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What is the Software Distribution feature?

 

Shavlik Protect has the ability to push out software installations for many Microsoft, Adobe, Java, and other 3rd party products with a 'Software Distribution' feature. This allows you to deploy this software throughout your environment quickly.

 

 

Process for setting up Software Distribution scanning and deployment

 

The first thing you need to do to get started with software distribution is create a scan template. Best practice is to create one that is used solely for software distribution scanning.

 

1. Go to New > Patch Scan Template

1.jpg

2. On the Filtering tab, name your template accordingly and deselect any Patch Type Filters in the lower right section. It is recommended that you don't rely on filtering when using software distribution.

2.jpg

 

3. On the Software Distribution tab, ensure to check the 'Software Distribution' box to enable software distribution scanning for this template.

     *Note: The text box below is not interactive. It only acts as a list of products that can be pushed out with software distribution.

3.jpg

4. Go to the machine group you wish to scan for software distribution. Click the 'Run Operation' box. Then in the configuration for run operation, set step '4.Select/Confirm Operation' to use your software distribution scan template.

 

*Best practice: It's best to use run now for software distribution. NEVER set up a software distribution scan with an autodeploy. This will result in all software installing on target systems.

4.jpg

5. View the scan result. Highlight any systems you want to deploy software to in the upper pane. Then in the lower pane (Patches) highlight any software that you wish to deploy. Protect shows software distribution scan results just as it shows security patch scan results - which can make it a little confusing. The easiest way to view what the products are is by the "Bulletin Title" column.

 

You can use CTRL+Left Click to highlight multiple items. Then right click on any of the highlighted area, and choose Deploy > Selected Patches. The example below shows how it would appear if I wished to deploy the latest Adobe Air and Adobe Flash Player software.

 

*Best Practice: NEVER select Deploy > All Missing patches from a software distribution scan result. This will result in all software installing on target systems.

5.jpg

 

 

Q & A

 

Is it ok to use Product or Patch Group filtering for Software Distribution?

 

Yes, you can use filtering. However, the caveat is that if you use a Product Filter - not all software distribution items are linked to the main product you would assume that they would be. Example: In the image above you can see that Adobe Air is obviously an Adobe product, however, the Product listing in Protect shows Windows 7 Professional. This is because of how we detect the software - which sometimes depends on what the operating system is.

 

This means that if you select the 'Adobe' Product Filter in your scan template it will not necessarily offer Adobe Air in your scan result.

 

A better way to set up filtering if it is to be used with software distribution is to use a Patch Group that contains specific Bulletins or Qnumbers to be scanned. Finding what Bulletin ID or Qnumber correpsonds to the software distribution product can be tricky. Many can be found by using View > Patches within Protect, and this can be made easier by creating a "Smart Filter". Here's how to set up the smart filter to display only software distribution items:

 

1. Go to View > Patches.

2. In the upper right click the button for 'New Smart Filter'. The caption will display if you hover over the icon.

6.jpg

3. Set up the rules for the filter. The rule for this filter is very simple - set the following:

-1st drop down can be left to "any".

-2nd drop down set to "Patch Type Description".

-3rd drop down set to "contains"

-Text: "Software Distribution"

7.jpg

 

Once the smart filter is set up, make sure it's selected in the Patch View, Smart Filters drop down. This will display all items that are of the patch type "Software Distribution" which makes it easier to pick and choose the items you want to place into your patch group.

 

Is it best practice to set up automation using recurring scheduled scan/deployment with software distribution?

 

No, the best practice is to use the method laid out in the steps above and deploy software based on selected items from the scan result. If you plan to attempt to automate software distribution you will need to ensure that you at least use a patch group for filtering so that you are not accidentally pushing out unwanted software.

 

Can Protect rollback or uninstall any software items I have accidentally deployed using software distribution?

 

No. There is no rollback function for a deployment from Protect. Protect does have the ability to perform an uninstall of some patches, however, the majority of software distribution items have no uninstall function that can be run from Protect. This is why you need to be especially careful not to deploy all the software that Protect has the ability to push out when using the software distribution feature.

Configuring Authenticated HTTP Distribution Servers

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Purpose:

 

This is a step by step guide on how to configure authenticated HTTP Distribution Servers.  The guide will help you install and setup IIS and configure Distribution Servers in Protect 9.x.

 

Please Note: This document is based on Windows Server 2008 with IIS7.5. 

 

Resolution:


1.  Create a folder on the IIS server and share it. This folder will be the Distribution Server share where the patches and data files with be stored.

 

Install IIS and enable authentication by performing the following:

 

  • 1.  Open the Server Manager, right-click on Roles and select Add Role.
  • 1.png

    2.  Use the wizard to add the Web Server (IIS) role.

  • 3.  Once the Web Server (IIS) role is created, go to the Role Services section under the new role and click Add Role Services.
  • 4.  Select Windows Authentication under Security and go through wizard to add it.  Continue with the default settings unless you need a specific configuration.
  • Untitled.png

  • 5.  Go to Programs -> Administrative Tools -> Internet Information Services.
  • 6.  Right click on Default Web Site and click Add Application.
  • 3.png

    7.  Add the share folder that was created in the beginning.

    4.png

    8.  Select the new Application and double-click on Authentication.

  • 9.  Select Windows Authentication and click on Enable.
  • 10.  Select Anonymous Authentication and click on Disable.
  • 5.png

    11.  Create a Virtual Directory in the Application.

        a.  Right-click on Application and choose Add Virtual Directory.

    6.png

        b.  Enter and Alias and set the Physical path to the share folder.

    7.png

    12.  Enable Directory Browsing on the Application.

    1. Double-click Directory Browsing.

    8.png

    Click the Enable button

    9.png

    13.  You should test the connection to the URL.  You can do this manually through a web browser or use the Browse Virtual Directory located on the right side of the Internet Information Services (IIS) Manager when you have the Virtual Directory selected.


    Configuring the HTTP authenticated Distribution Server in Protect 9.X:

     

  • 1.  Open Protect and navigate to Tools -> Operations.
  • 11.png

    2.  Go into Distribution Servers and click New.

    22.png

    3.  Create the Distribution Server:

     

    1. Give it a Name.
    2. Select Authenticated HTTP.
    3. Enter the URL.
    4. Choose Credentials used to authenticate to the URL.  Click New to create credentials.
    5. Enter the UNC path to the share folder.
    6. Choose Credentials used to authenticate to the UNC path.  Click New to create credentials.
    7. Test the connections for the URL and the UNC to make ensure proper connectivity.
    8. Save.

    44.png

    More information on Distribution Servers:


    Why use a Distribution Server?

    Configuring A New Or Existing Distribution Server.

    Synchronizing Servers.

    Deployment Template: Distribution Servers Tab.

    Assigning IP Addresses To Servers.

     

    Product Versions:

     

    Protect 9.x


    Delete Patches from Target After Deployment

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    Symptoms

     

    The Patches directory is growing large, and/or retaining patch executables that are no longer necessary.

     

     

    Cause

     

    Protect does not automatically delete patches from target machines.

     

     

    Solution

     

    Within a deployment template, under the General tab is an option 'Remove temp files'. Enabling this option for deployment should delete patches after they have been deployed on a target machine.

     

    general tab.png

     

    Alternative Solution

     

    A custom action can be added to delete all files from a directory after deployments finish. 

    • In the deployment template open the Custom Action tab.
    • Choose a new action.
      • Set Step 1 to "All Deployments using this template"
      • Set Step 3 to "After all Patches"
      • Set Step 4 to: del /F /Q "C:\Windows\ProPatches\Patches*.*"

    Note: This will delete all files in the specified path. Be certain to enter the path correctly to avoid deleting unintended files. Customer assumes all risk when running commands to automatically delete files.

      • Press OK to save the custom action.

    custom action setup.pngcustom action.png

    Supported Client Operating Systems for SCAP Processor XCCDF to Shavlik Conversion

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    Although the NetChk SCAP Processor can run on Server Operating Systems, the SCAP Processor only supports XCCDF to Shavlik conversion for the following Client Operating Systems:

     

    Windows 7 Enterprise, Professional and Ultimate X64 and 32-Bit versions 

     

    Windows XP Professional, SP2 or later

     

    Windows Vista

     

    Refer to the System Requirements under NetChk SCAP Help within the SCAP Processor  for more information.

    Windows Update Readiness Tool - Fix for problems installing Microsoft patches and Service Packs

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    The System Update Readiness Tool can help fix problems that might prevent Windows updates and service packs from installing. For example, an update might not install if a damaged system file prevents the update from recognizing the version of Windows that's running on your computer.

     

    **Warning. This tool is provided through Microsoft, and not Shavlik. Shavlik has not tested this application in depth and will not provide support for this Tool. This document is for informational purposes only.

     

    Please review this MS article to better understand what this tool does: http://support.microsoft.com/kb/947821

     

     

    If your computer is having problems installing an update or a service pack, download and install the tool, which runs automatically. Then, try installing the update or service pack again.

     

     

    To download and run the System Update Readiness Tool go here:

     

    http://windows.microsoft.com/en-us/windows7/what-is-the-system-update-readiness-tool

     

    • On the Microsoft Download Center webpage, click Download. If you see a message indicating that validation is required, click Continue and follow the instructions on your screen. Then, click Download.

     

    • Do one of the following:
      • To install the program immediately, click Open or Run, and then follow the instructions on your screen.
      • To install the program later, click  Save, and then download the installation file to your computer. When you're ready to install the tool, double-click   the file.


    • In the Windows Update Standalone Installer dialog box, click Yes or OK.
      • ***Note - This will appear like it is installing a application or hotfix, but is actually scanning your machine at this time. Once it is complete, it will state Installation complete.

     

                   Here are some screenshots of the product installing and running.

    doc1.PNG

     

    doc2.PNG

     

     

    • In the Installation complete dialog box, click Close.

     

    doc4.PNG

     

    • View the logs from
      • %SYSTEMROOT%\Logs\CBS\CheckSUR.log
      • %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

     

    • Try installing the update or service pack you were trying to install previously.

     

     

    *Information from this article was from the following articles

    http://support.microsoft.com/kb/947821

    http://windows.microsoft.com/en-us/windows7/what-is-the-system-update-readiness-tool

    Contact Information for License Renewals\Sales

    Migrate Shavlik Protect Console

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    Purpose

    This document will outline the steps required to migrate Shavlik Protect from one machine to another.

     

     

    Downloads - License Key

    Identify what version of Protect you are currently using under Help > About. Decide if you will be upgrading with the migration, or if you will be retaining the current version. Also write down your current License Key for use on the new console.
    help-about-dropdown.png  key and version.png

     

    Shavlik Protect Download Files: http://www.shavlik.com/downloads/

     

    Note: If planning to upgrade, be sure to review the important'Upgrade Guide' pertaining to the version you will be using. Failure to review pre-requisites to an upgrade increase likelihood of issues.

     

     

    SQL Server

    Backup Databases

    Whenever modifiying the database, or console it is best practice to create a backup of the Protect Database first.

     

    How to Backup a Database: http://community.shavlik.com/docs/DOC-23037

         SQL Server and Shavlik Protect on same machine - Keeping Machine for SQL Server

    If Shavlik Protect and the SQL are installed on the same machine, and the machine will continue being used as the SQL Server, but will not house Shavlik Protect, it is recommended to make a backup of the database, then nothing else needs to be done to the database.

         SQL Server and Shavlik Protect on same machine - Retiring Machine from any Shavlik Protect Use

    If SQL is installed on the same machine as Shavlik Protect, and the machine is being retired from all Shavlik Protect use, you will need to backup the Protect Database in use to be migrated to the new console server.

     

    How to move databases between computers that are running SQL Server: http://support.microsoft.com/kb/314546
    - Or -

    Moving a Protect database from one SQL server to another: http://community.shavlik.com/docs/DOC-2212

         SQL Server and Shavlik Protect on different machines

    If Shavlik Protect and SQL are hosted on seperate machines, the new Console will need to be able to reach the SQL Server,it is recommended to make a backup of the database, then nothing else needs to be done to the database.

     

     

    Note:These documents are offered as a reference only. Database Management questions should be directed through associated DBA or Microsoft.

     

    Using Agents?

    If you are using Agents in your environment special consideration must be taken to prevent causing problems with these machines. When a Protect Agent is deployed it is setup utilizing certificates based off the current Shavlik Protect Console. When migrating Shavlik Protect to a new computer, these certificates will become invalidated and Agents will no longer communicate with the Console or vice versa.

     

     

    Solution:

    Uninstall all Agents currently deployed. This will allow the newly installed console to create an association with the Agents.

     

    Uninstalling Shavlik Protect Agent:  http://www.shavlik.com/uploadedFiles/Support/Online_Documentation/Shavlik_Protect_90/administration-guide.pdf#page=460
    Steps to perform full uninstall of the Shavlik Protect Agent (Manual): http://community.shavlik.com/docs/DOC-2216

    Install New Console

    Now that the SQL Databases are backed-up, and all Agents have been uninstalled, it is time to install Shavlik Protect on the new console.

     

    When installing Protect a prompt will occur indicating no SQL instance detected.

    2 - no sql.png

     

    ---------------------------
    Shavlik Protect Setup
    ---------------------------
    A Microsoft SQL Server database is required for use with this product.
    SQL Server was not detected on your local system.
    If you want to install SQL Server Express on your local system, click "Yes".
    If you have a remote SQL Server database that you will connect to at the end of the installation process, click "No".
    ---------------------------
    Yes   No  
    ---------------------------

    SQL Server on Different Machine from Shavlik Protect

    If SQL is setup on a different server, select No here to prevent its installation on the new machine with Protect.

     

     

    No Seperate SQL Server

    If SQL was installed on the same server as Protect and the original machine will no longer be used, then SQL will need to be installed on the new computer, choose Yes.

     

    Protect 9 Installation and Setup: http://www.shavlik.com/uploadedFiles/Support/Online_Documentation/Shavlik_Protect_90/administration-guide.pdf#page=30

     

    After installing SQL, attach the backed-up/migrated database from the original console to the new SQL Server Instance.

     

    Moving a Protect database from one SQL server to another: http://community.shavlik.com/docs/DOC-2212

     

     

    SQL

    At the Database Setup Tool choose "Use an existing database (link or upgrade)'.

     

    use existing db.png

     

    In the SQL Database Configuration page, enter the appropriate values for the Server Name, Database Name, and Credentials according to where the original Database is currently attached.

     

    sql page 2.png

     

     

     

     

    Reinstall Agents

    Now that the new Protect Console is installed, and aimed at the original Database, redeploy the agents to necessary machines.

     

    Initiating an agent installation from a machine group: http://www.shavlik.com/uploadedFiles/Support/Online_Documentation/Shavlik_Protect_90/administration-guide.pdf#page=122

    Setting up the Custom Action to Remove the Remote Scheduler for Protect version 9

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    1.     These steps are intended for use if you need to remove the Shavlik (ST) Remote Scheduler service from multiple systems.

    1. Please download the attached zip file at the bottom of this document called "RemoveScheduler.zip". Extract the files from this zip. The files have been renamed to avoid conflict during download so you will need to make sure they are named as follows:
      1. Stopscheduler.bat
      2. DeleteScheduler.reg
    2. Create a folder to contain these files for deployment. We recommend creating a folder titled RemoveSched or similar under your current patch repository (patch download directory). The default patch repository is located in the following:
      1. For Vista/2008/7/8/2012: C:\ProgramData\LANDesk\Shavlik Protect\Console\Patches
      2. For 2003/XP: C:\Documents & Settings\All Users\Application Data\ LANDesk\Shavlik Protect\Console\Patches
    3. Create a new patch scan template within Protect, and call it “Custom Action Scan”. This scan template can be used for future custom action scans as well if you like.
      1. The scan template should have the Patch Type Filter set to ‘Scan Selected’ with only the ‘Custom Actions’ patch type selected.
      2. No other settings need to be changed in the template. Click Save.
        scanTemplate.jpg
    4. Create a new Patch Deployment Template, and call it “Custom Action to Remove Scheduler”. Make sure to set the following settings:
      1. On the General Tab, deselect the ‘Send Tracker status’ option. This change is so that the tracker doesn’t falsely report the deployment as failed. Be aware you will not receive a tracker status for this deployment.
        deployTemp1.jpg
      2. Go to the Post-deploy Reboot tab, and set this to ‘Never reboot after deployment’.
        deployTemp2.jpg
      3. Go to the Custom Actions Tab, and Click ‘New’ to create a new step in the custom action. All of these will use the setting at the top as ‘All deployments using this template’. Set up the following:
        1. Step 3: Push File; Step 4: Path to the Stopscheduler.bat
          custAction1.jpg
        2. Step 3: Push File; Step 4: Path to the DeleteScheduler.reg
          custAction2.jpg
        3. Step 3: Before any patches; Step 4: CALL %pathtofixes%Install\Stopscheduler.bat
          Capture.JPG
        4. Here is what the complete custom action should look like (all steps):
          custAction4.jpg
    5. Run a scan on any machines you wish to remove the scheduler from using the Custom Action Scan template that you created. You should see the dummy patch (bulletin MSST-001) shown as missing. This will always show as missing.
      scanResult.jpg
      1. Right click and choose to deploy. Then make sure to choose your deployment template of Custom Action to Remove Scheduler.
      2. This will not push any actual patches, but it will allow the custom action in the template to run. It will in turn remove the registry key for the scheduler.
      3. *Important* The the next time you deploy patches the scheduler service will be reinstalled. You can also reinstall the scheduler service by going into the Protect console under Manage > Scheduled Tasks. Right click on a system in the left column, then choose Scheduler Service > Install.

    

    

    Configuring Authenticated HTTPS (SSL) Distribution Servers

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    Purpose:

     

    This is a step by step guide on how to configure authenticated HTTPS Distribution Servers.  The guide will help you install and setup IIS and configure Distribution Servers in Protect 9.x.

     

    Please Note: This document is based on Windows Server 2008 with IIS7.5

     

    Resolution:


    1.  Create a folder on the IIS server and share it. This folder will be the Distribution Server share where the patches and data files with be stored.

     

    Install IIS and enable authentication by performing the following:

     

    1.  Open the Server Manager, right-click on Roles and select Add Role.

    1.png

    2.  Use the wizard to add the Web Server (IIS) role.

    3.  Once the Web Server (IIS) role is created, go to the Role Services section under the new role and click Add Role Services.

    4.  Select Windows Authentication under Security and go through wizard to add it.  Continue with the default settings unless you need a specific configuration.

    Untitled.png

    5.  Go to Programs -> Administrative Tools -> Internet Information Services.

    6.  Right click on Default Web Site and click Add Application.

    3.png

    7.  Add the share folder that was created in the beginning.

    1.png

    8.  Select the new Application and double-click on Authentication.

    9.  Select Windows Authentication and click on Enable.

    10.  Select Anonymous Authentication and click on Disable.

    5.png

    11.  Create a Virtual Directory in the Application.

        a.  Right-click on Application and choose Add Virtual Directory.

    6.png   

        b.  Enter and Alias and set the Physical path to the share folder.

    virt.png

    12.  Enable Directory Browsing on the Application.

    1. Double-click Directory Browsing.

    8.png

        b.  Click the Enable button

    9.png

    13.  You should test the connection to the URL.  You can do this manually through a web browser or use the Browse Virtual Directory located on the right side of the Internet Information Services (IIS) Manager when you have the Virtual Directory selected.

     

    Configuring HTTP over SSL (HTTPS):

     

    1.  Navigate to the Internet Information Services (IIS) Manager and highlight the server name.

    2.  Open Server Certificates.

    servercert.png

    3.  Click on Create Self-Signed Certificate.

    selfsig.png

    4.  Enter a friendly name and click OK.

    5.  Click on Default Web Site and click on the Binding link on the right side of the screen.

    bindings.png

        a.  Add the HTTPS binding with the SSL Certificate you created.

    binding2.png

    6.  Click on the Virtual Directory you created and then open SSL Settings.

    ssl set.png

    7.  Check the Require SSL checkbox and Apply the settings.

    SSLcertset.png

    8.  Go to Start -> Run and type MMC to open Microsoft Management Console.

    7.  Click on File -> Add/Remove Snap-in.

    8.  Highlight Certificates and then click Add.

    9.  Choose Computer account and click Next.

    10.  Choose Local Computer and click Finish.

    11.  Click OK.

    12.  Expand Certificates -> Personal -> -Certificates.

    13.  Locate the certifcate you created by Friendly Name.

    14.  Right-click and choose All Tasks -> Export.

    15.  Click Next.

    16.  Choose No, do not export the private key and click Next.

    17.  Use the defaults for the next screen and click Next.

    18.  Choose a location and File Name to save the certiicate to then click Next.

    19.  Click Finish and then OK.

    20.  Skip to step 22 if IIS is on the same server as the Protect Console.  Continue to step 21 if the IIS and the Protect Console are not on the same server.

    21.  Open the Microsoft Management Console Protect Console serverby following steps 8-11.

    22.  Expand Trusted Root Certificate Authority -> Certificates.

    23.  Right-click on Certificates and choose All Tasks -> Import.

    24.  Click Next.

    25.  Specify the File Name of the certificate you exported and choose Next.

    26.  Choose Place all certificates in the following store and click Next.

    27.  Click Finish and then OK.


    Configuring the HTTPS authenticated Distribution Server in Protect 9.x:

     

    1.  Open Protect and navigate to Tools -> Operations.

    11.png

    2.  Go into Distribution Servers and click New.

    22.png

    3.  Create the Distribution Server:

    1. Give it a Name.
    2. Select Authenticated HTTP and checkmark Use SSL (HTTPS).
    3. Enter the URL.
    4. Choose Credentials used to authenticate to the URL.  Click New to create credentials.
    5. Enter the UNC path to the share folder.
    6. Choose Credentials used to authenticate to the UNC path.  Click New to create credentials.
    7. Test the connections for the URL and the UNC to make ensure proper connectivity.
    8. Save.

    ds1.png

    More information on Distribution Servers:


    Why use a Distribution Server?

    Configuring A New Or Existing Distribution Server.

    Synchronizing Servers.

    Deployment Template: Distribution Servers Tab.

    Assigning IP Addresses To Servers.

     

    Product Versions:

     

    Protect 9.x


    Download links for Microsoft SQL Management Studio Express editions

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    Often when troubleshooting database related issues for Shavlik Protect you will need to be able to use SQL Server Management Studio. If you have an express edition of SQL installed you will not have management studio by default. Here is a listing of the download links for Microsoft SQL Management Studio Express editions:

     

    2005: http://www.microsoft.com/download/en/details.aspx?id=8961

     

    2008: http://www.microsoft.com/download/en/details.aspx?id=7593

     

    2008 R2: http://www.microsoft.com/download/en/details.aspx?id=22985

     

    2012: http://www.microsoft.com/en-us/download/details.aspx?id=29062

     

    *Note for 2012: Click Download, then ensure to check ENU\x64\SQLManagementStudio_x64_ENU.exe or ENU\x86\SQLManagementStudio_x86_ENU.exe in the download list depending on your system's OS architecture.

     

     

    These links lead to downloads hosted by Microsoft. Shavlik does not host these downloads in any way or provide support for Microsoft SQL Server. The links are current and last checked as of September 11, 2013.

    How to enable and use Telnet client for testing port requirements

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    If you need a way to test that you are actually able to connect to a remote machine over specific ports, telnet is an easy way to do so. However, on Windows Vista and newer operating systems you will actually need to enable the telnet client to be able to run telnet commands.

     

    How to Enable the telnet client for Windows Vista, 7, 2008, 8, & 2012

     

    1) Access Control Panel\All Control Panel Items\Programs and Features

     

    2) On the left side, click on "Turn Windows features on or off"

     

    3) Once the list loads up, scroll down and look for "Telnet Client". Put a check in the box next to this, then hit "OK". It may take a few minutes to install telnet client.

     

     

    How to use the telnet command from CMD to test the connection on a specific port

     

    1) Go to start > run (search) and type 'cmd.exe', then hit enter.

     

    2) Here is the basic syntax to use for the telnet command when testing a connection on a specific port to a remote system:

     

    telnet remotesystem port

     

    Where:

    remotesystem = ip address or hostname of the system you want to connect to

    port = the port you wish to test the connection over

     

    Examples:

    telnet 1.1.1.1 5120

    telnet mytestsystem 139

     

     

    More Information

     

    Port Requirements for Shavlik Protect can be found here:

    http://community.shavlik.com/docs/DOC-2161

     

    You can find more information on telnet with the following methods:

     

    In command prompt run: telnet -?

     

    Refer to the following Microsoft articles:

    Telnet protocol: http://support.microsoft.com/kb/231866

    Telnet commands: http://technet.microsoft.com/en-us/library/bb491013.aspx

    How to Identify the scan template and othe scan information for a specific scheduled scan

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    If you have scheduled a scan and are not sure what scan template was used for the scheduled scan it is not shown when viewing the scheduled job within Scheduled Task Manager. There is still a way to obtain this information along with some other details about the scheduled scan that is set up using the attached SQL scripts.

     

    Instructions

     

    1) In Protect go to Manage > Scheduled Tasks to open the Scheduled Task Manager.

     

    2) Right click on your protect console system, then choose "Refresh Selected". All scheduled scans are set up on the Protect console system.

     

    3) In the jobs tab on the right you should see any jobs that are still waiting to run in the list. Locate the scheduled scan that you wish to find out more information about on the right pane, and click on it to bring up more information about the scheduled job. *Note: Scheduled jobs that were previously run will be listed under the "Log" tab.

     

    4) Locate the patchscan ID parameter. This is listed next to "Parameters" in the scheduled job information. In the example here, the patchscan ID is 3019. You will need this information for the next step. The image below illustrates where to look for this:

    Capture.JPG

     

    5) Downlaod the attached SQL queries.

     

    6) You will need to first modify obtainSchdScanInfo_1.sql. You can do this within any text editor or by opening the sql script in SQL management studio. Change the following line within the sql script so that it contains your patch scan ID from step 4.

     

    Example:

    WHERE ScanID = 3019

     

    This will ensure that the query selects the information for your scheduled scan.

     

    **Note**: You may also need to change the line "FROM [Protect].[dbo].[Scans]" to: 'FROM [yourDatabaseName].[dbo].[Scans]' where yourDatabaseName is the name you have given the Protect database.

     

    7) Run the query obtainSchdScanInfo_1.sql against your Protect database using SQL Server Management Studio.

     

    After you run obtainSchdScanInfo_1.sql against your database you should receive a result containing information about the scheduled scan. The main piece of information you will need to find out what scan template is being used is the value of the column 'ScanTemplateID'. The value of this column will be needed to continue to the next step.

     

    **Note**: If you are trying to look for this information on a scheduled asset scan you will need to use the value of the 'AssetScanTemplateID' column.

     

    8. You will need to modify obtainSchdScanInfo_2.sql. You can do this within any text editor or by opening the sql script in SQL management studio. Change the following line within the sql script so that it contains your ScanTemplateID from step 7.

     

    WHERE scantID = x

     

    x = ScanTemplateID obtained from step 7

     

    **Note**: You may also need to change the line "FROM [Protect].[dbo].[Scans]" to: 'FROM [yourDatabaseName].[dbo].[Scans]' where yourDatabaseName is the name you have given the Protect database.

     

    9. Run the query obtainSchdScanInfo_2.sql against your Protect database using SQL Server Management Studio.

     

    After you run obtainSchdScanInfo_2.sql against your database it will return information about the scan template that you are current set to use for the scheduled job including the name of the scan template being used

     

     

    Additional Information

     

    Links for Management Studio Express edition downloads:

    http://community.shavlik.com/docs/DOC-23132

    Protect 9.0 with Patch 1 full product installation or Patch 1 install failing with "Error 1722"

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    Issue:

    During the install of Shavlik Protect 9.0 Patch 1 install or when patching Shavlik Protect 9.0 with Patch 1 the install fails.

     

    Symptoms:

    Protectupdate*.log in the %temp% directory shows "Error 1722"

    MSI (s) (2C:C0) [17:53:28:738]: Note: 1: 1722 2: SetupDatabaseAction 3: C:\Program Files\LANDesk\Shavlik Protect\ST.DatabaseConfiguration.exe 4: -quiet -upgrade -consoleId <GUID> -timeout 1800

    CustomAction SetupDatabaseAction returned actual error code 1 (note this may not be 100% accurate if translation happened inside sandbox)

    MSI (s) (2C:C0) [17:53:32:763]: Product: Shavlik Protect -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SetupDatabaseAction, location: C:\Program Files\LANDesk\Shavlik Protect\ST.DatabaseConfiguration.exe, command: -quiet -upgrade -consoleId <GUID> -timeout 1800

     

    The error occured while running ST.DatabaseConfiguration.exe.

    Checking the ST.DatabaseConfiguration.log shows one of the following errors:

     

    ST.DatabaseConfiguration.log error scenario 1

    2013-07-08T23:55:09.1875831Z 0005 E DatabaseInstaller.cs:561|SQL install script error: System.Data.SqlClient.SqlException (0x80131904): The operation cannot be performed on database "<DB_Name>" because it is involved in a database mirroring session or an availability group. Some operations are not allowed on a database that is participating in a database mirroring session or in an availability group.

    ALTER DATABASE statement failed.

    Fix for ST.DatabaseConfiguration.log error scenario 1:

    Remove database from SQL High Availability "Mirroring/Synchronize"

    Run install again.

     

    ST.DatabaseConfiguration.log error scenario 2

    2013-09-13T14:21:26.0718307Z 0004 E DatabaseInstaller.cs:928|SQL or data conversion error. Failed to execute the installation.: System.Data.SqlClient.SqlException (0x80131904): Only members of the sysadmin role or the database owner may set the database compatibility level.

     

    Fix for ST.DatabaseConfiguration.log error scenario 2:

    Ensure that upgrade file is run while logged in as a user that is a member of the sysadmin role or is the database owner

    Run install again

    Shavlik SCUPdates Supported Products list

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    Updated: 9/13/2013

     

    7zip
    Q7ZIP920 - 7-Zip 9.20
    Q7ZIP920 - 7-Zip 9.20 x64

     

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    QAF10318114 - Adobe Flash Player 10.3.181.14 for Firefox
    QAF1021591 - Adobe Flash Player 10.2.159.1 for Firefox
    QAF1021591 - Adobe Flash Player 10.2.159.1 for Internet Explorer
    QAF1021531 - Adobe Flash Player 10.2.153.1 for Firefox
    QAF1021531 - Adobe Flash Player 10.2.153.1 for Internet Explorer
    QAF10215232 - Adobe Flash Player 10.2.152.32 for Firefox
    QAF10215232 - Adobe Flash Player 10.2.152.32 for Internet Explorer
    QAF10215226 - Adobe Flash Player 10.2.152.26 for Internet Explorer
    QAF10215226 - Adobe Flash Player 10.2.152.26 for Firefox
    QAF10110264 - Adobe Flash 10.1.102.64 for Internet Explorer
    QAF10110264 - Adobe Flash 10.1.102.64 for FireFox
    QAF1085 - Adobe Flash Player 10.1.85.3 for Internet Explorer
    QAF1085 - Adobe Flash Player 10.1.85.3 for Firefox
    QAF1082 - Adobe Flash Player 10.1.82.76 for Internet Explorer
    QAF1082 - Adobe Flash Player 10.1.82.76 for Firefox
    QAF1053 - Adobe Flash Player 10.1.53.64 for Internet Explorer
    QAF1053 - Adobe Flash Player 10.1.53.64 for Firefox
    QAF1045 - Adobe Flash Player 10.0.45.2 for Internet Explorer
    QAF1045 - Adobe Flash Player 10.0.45.2 for Firefox
    QAF1042 - Adobe Flash Player 10.0.42.34 for Internet Explorer
    QAF1042 - Adobe Flash Player 10.0.42.34 for Firefox
    QAF1032 - Adobe Flash Player 10.0.32.18 for Internet Explorer
    QAF1032 - Adobe Flash Player 10.0.32.18 for Firefox

     

    Adobe Flash Player 9
    QAF9289 - Adobe Flash 9.0.289.0 for Internet Explorer
    QAF9289 - Adobe Flash 9.0.289.0 for FireFox
    QAF9283 - Adobe Flash Player 9.0.283.0 for Internet Explorer
    QAF9283 - Adobe Flash Player 9.0.283.0 for Firefox
    QAF9280 - Adobe Flash Player 9.0.280.0 for Internet Explorer
    QAF9280 - Adobe Flash Player 9.0.280.0 for Firefox
    QAF9277 - Adobe Flash Player 9.0.277.0 for Firefox
    QAF9277 - Adobe Flash Player 9.0.277.0 for Internet Explorer
    QAF9262 - Adobe Flash Player 9.0.262.0 for Internet Explorer
    QAF9262 - Adobe Flash Player 9.0.262.0 for Firefox
    QAF9260 - Adobe Flash Player 9.0.260.0 for Internet Explorer
    QAF9260 - Adobe Flash Player 9.0.260.0 for Firefox
    QAF9246 - Adobe Flash Player 9.0.246.0 for Internet Explorer
    QAF9246 - Adobe Flash Player 9.0.246.0 for Firefox

     

    Adobe Reader XI

    QAR1104 - Adobe Reader XI (11.0.4) - NEW

    QARM1104 - Adobe Reader MUI 11.0.4 - NEW

    QAR1103 - Adobe Reader XI (11.0.3)
    QARM1103 - Adobe Reader MUI 11.0.3

    QAR1102 - Adobe Reader XI (11.0.2)

    QAR1101 - Adobe Reader XI (11.0.1)
    QARM1101 - Adobe Reader MUI 11.0.1

     

    Adobe Reader X

    QAR1018 - Adobe Reader X (10.1.8) - NEW

    QARM1018 - Adobe Reader MUI 10.1.8 - NEW

    QAR1017 - Adobe Reader X (10.1.7)
    QARM1017 - Adobe Reader MUI 10.1.7

    QAR1016 - Adobe Reader X (10.1.6)

    QAR1015 - Adobe Reader X (10.1.5)
    QARM1015 - Adobe Reader MUI 10.1.5
    QAR1014 - Adobe Reader X (10.1.4)
    QARM1014 - Adobe Reader MUI 10.1.4
    QAR1013 - Adobe Reader X (10.1.3)
    QARM1013 - Adobe Reader MUI 10.1.3
    QAR1012 - Adobe Reader X (10.1.2)
    QARM1012 - Adobe Reader MUI 10.1.2
    QAR1011 - Adobe Reader X (10.1.1)
    QARM1011 - Adobe Reader MUI 10.1.1
    QARM1010 - Adobe Reader MUI 10.1
    QAR1010 - Adobe Reader X (10.1)
    QAR1001 - Adobe Reader 10.0.1

     

    Adobe Reader 9

    QAR0955 - Adobe Reader 9.5.5

    QAR0954 - Adobe Reader 9.5.4

    QAR0953 - Adobe Reader 9.5.3
    QAR0952 - Adobe Reader 9.5.2
    QAR0951 - Adobe Reader 9.5.1
    QAR0950 - Adobe Reader 9.5
    QAR0947 - Adobe Reader 9.4.7
    QAR0946 - Adobe Reader 9.4.6
    QAR0945 - Adobe Reader 9.4.5
    QAR0944 - Adobe Reader 9.4.4
    QAR0943 - Adobe Reader 9.4.3
    QAR0942 - Adobe Reader 9.4.2
    QAR0941 - Adobe Reader 9.4.1
    QAR0940 - Adobe Reader 9.4
    QAR0934 - Adobe Reader 9.3.4
    QAR0933 - Adobe Reader 9.3.3
    QAR0932 - Adobe Reader 9.3.2
    QAR0920 - Adobe Reader 9.3
    QAR0910 - Adobe Reader 9.2

     

    Adobe Reader 8
    QAR0831 - Adobe Reader 8.3.1
    QAR0820 - Adobe Reader 8.2
    QAR0821 - Adobe Reader 8.2.1
    QAR0822 - Adobe Reader 8.2.2
    QAR0823 - Adobe Reader 8.2.3
    QAR0824 - Adobe Reader 8.2.4
    QAR0825 - Adobe Reader 8.2.5
    QAR0826 - Adobe Reader 8.2.6
    QAR0830 - Adobe Reader 8.3

     

    Adobe Shockwave

    QASW134 - Shockwave Player 12.0.4.144 - NEW

    QASW133 - Shockwave Player 12.0.3.133

    QASW132 - Shockwave Player 12.0.2.122

    QASW131 - Shockwave Player 12.0.0.112

    QASW130 - Shockwave Player 11.6.8.638
    QASW129 - Shockwave Player 11.6.7.637
    QASW128 - Shockwave Player 11.6.6.636
    QASW127 - Shockwave Player 11.6.5.635
    QASW126 - Shockwave Player 11.6.4.634
    QASW125 - Shockwave Player 11.6.3.633
    QASW124 - Shockwave Player 11.6.1.629
    QASW123 - Shockwave Player 11.6.0.626
    QASW122 - Shockwave Player 11.5.9.620
    QASW121 - Shockwave Player 11.5.9.615
    QASW120 - Shockwave Player 11.5.8.612
    QASW119 - Shockwave Player 11.5.7.609
    QASW118 - Shockwave Player 11.5.6.606
    QASW117 - Shockwave Player 11.5.2.602

     

    Apache Tomcat 7

    QATC7042 - Apache Tomcat 7.0.42

    QATC7041 - Apache Tomcat 7.0.41

    QATC7040 - Apache Tomcat 7.0.40

    QATC7039 - Apache Tomcat 7.0.39

    QATC7037 - Apache Tomcat 7.0.37

    QATC7035 - Apache Tomcat 7.0.35

    QATC7034 - Apache Tomcat 7.0.34
    QATC7032 - Apache Tomcat 7.0.33
    QATC7032 - Apache Tomcat 7.0.32
    QATC7030 - Apache Tomcat 7.0.30
    QATC7029 - Apache Tomcat 7.0.29
    QATC7028 - Apache Tomcat 7.0.28
    QATC7027 - Apache Tomcat 7.0.27
    QATC7026 - Apache Tomcat 7.0.26

     

    Apache Tomcat 6

    QATC6037 - Apache Tomcat 6.0.37

    QATC6036 - Apache Tomcat 6.0.36
    QATC6035 - Apache Tomcat 6.0.35

     

    Apache Tomcat 5
    QATC5535 - Apache Tomcat 5.5.36
    QATC5535 - Apache Tomcat 5.5.35

     

    Apple iTunes

    QAI1105 - iTunes 11.0.5.5

    QAI1105 - iTunes 11.0.5.5 x64

    QAI1104 - iTunes 11.0.4.4

    QAI1104 - iTunes 11.0.4.4 x64

    QAI1103 - iTunes 11.0.3.42

    QAI1103 - iTunes 11.0.3.42 x64

    QAI1102 - iTunes 11.0.2.26
    QAI1102 - iTunes 11.0.2.26 x64

    QAI1101 - iTunes 11.0.1.12
    QAI1101 - iTunes 11.0.1.12 x64
    QAI1100 - iTunes 11.0.0.163
    QAI1100 - iTunes 11.0.0.163 x64
    QAI1070 - iTunes 10.7.0.21
    QAI1070 - iTunes 10.7.0.21 x64
    QAI1064 - iTunes 10.6.3.25
    QAI1064 - iTunes 10.6.3.25 x64
    QAI1061 - iTunes 10.6.1.7
    QAI1061 - iTunes 10.6.1.7 x64
    QAI1053 - iTunes 10.6.0.40
    QAI1053 - iTunes 10.6.0.40 x64
    QAI1053 - iTunes 10.5.3.3
    QAI1053 - iTunes 10.5.3.3 x64
    QAI1052 - iTunes 10.5.2.11
    QAI1052 - iTunes 10.5.2.11 x64
    QAI1051 - iTunes 10.5.1.42
    QAI1051 - iTunes 10.5.1.42 x64
    QAI1050 - iTunes 10.5.0.142
    QAI1050 - iTunes 10.5.0.142 x64
    QAI1041 - iTunes 10.4.1.10
    QAI1041 - iTunes 10.4.1.10 x64
    QAI1040 - iTunes 10.4.0.80
    QAI1040 - iTunes 10.4.0.80 x64
    QAI1022 - iTunes 10.3.1.55
    QAI1022 - iTunes 10.3.1.55 x64
    QAI1022 - iTunes 10.2.2.12
    QAI1022 - iTunes 10.2.2.12 x64
    QAI1021 - iTunes 10.2.1.1
    QAI1021 - iTunes 10.2.1.1 x64
    QAI1020 - iTunes 10.2.0.34
    QAI1020 - iTunes 10.2.0.34 x64
    QAI1011 - iTunes 10.1.2.17 x64
    QAI1011 - iTunes 10.1.2.17
    QAI1010 - iTunes 10.1.0.54 x64
    QAI1010 - iTunes 10.1.0.54
    QAI1001 - iTunes 10.0.1 x64
    QAI1001 - iTunes 10.0.1
    QAI0100 - iTunes 10.0 x64
    QAI0100 - iTunes 10.0
    QAI0921 - iTunes 9.2.1 x64
    QAI0921 - iTunes 9.2.1
    QAI920 - iTunes 9.2.0 x64
    QAI920 - iTunes 9.2.0
    QAI0911 - iTunes 9.1.1 x64
    QAI0911 - iTunes 9.1.1
    QAI0910 - iTunes 9.1.0 x64
    QAI0910 - iTunes 9.1.0
    QAI0903 - iTunes 9.0.3 x64
    QAI0903 - iTunes 9.0.3
    QAI0902 - iTunes 9.0.2 x64
    QAI0902 - iTunes 9.0.2
    QAI0901 - iTunes 9.0.1 x64
    QAI0901 – iTunes 9.0.1

     

    Apple QuickTime

    QAQ7740 - QuickTime 7.7.4

    QAQ7730 - QuickTime 7.7.3
    QAQ7720 - QuickTime 7.7.2
    QAQ7710 - QuickTime 7.7.1
    QAQ7700 - QuickTime 7.7
    QAQ7690 - QuickTime 7.6.9
    QAQ7680 - QuickTime 7.6.8
    QAQ7670 - QuickTime 7.6.7
    QAQ7660 - QuickTime 7.6.6
    QAQ7650 - QuickTime 7.6.5
    QAQ7640 - QuickTime 7.6.4

     

    Apple Safari
    QSAF517 - Safari 5.1.7
    QSAF515 - Safari 5.1.5
    QSAF514 - Safari 5.1.4
    QSAF512 - Safari 5.1.2
    QSAF511 - Safari 5.1.1
    QSAF5100 - Safari 5.1
    QSAF550 - Safari 5.0.5
    QSAF540 - Safari 5.0.4
    QSAF530 - Safari 5.0.3
    QSAF520 - Safari 5.0.2
    QSAF510 - Safari 5.0.1
    QSAF500 - Safari 5.0
    QSAF406 - Safari 4.0.5
    QSAF406 - Safari 4.0.4
    QSAF403 - Safari 4.0.3
    QSAF402 - Safari 4.0.2
    QSAF400 - Safari 4.0

     

    Apple Application Support

    QAAS023 - Apple Application Support 2.3.4

    QAAS022 - Apple Application Support 2.3.3

    QAAS021 - Apple Application Support 2.3.2
    QAAS020 - Apple Application Support 2.3.0
    QAAS019 - Apple Application Support 2.2.2
    QAAS018 - Apple Application Support 2.1.9
    QAAS017 - Apple Application Support 2.1.7
    QAAS016 - Apple Application Support 2.1.6
    QAAS015 - Apple Application Support 2.1.5
    QAAS014 - Apple Application Support 2.0.1
    QAAS013 - Apple Application Support 1.5.2
    QAAS012 - Apple Application Support 1.5.1
    QAAS011 - Apple Application Support 1.5.0
    QAAS010 - Apple Application Support 1.4.1
    QAAS009 - Apple Application Support 1.4.0
    QAAS008 - Apple Application Support 1.3.2
    QAAS007 - Apple Application Support 1.3.1
    QAAS006 - Apple Application Support 1.3.0
    QAAS005 - Apple Application Support 1.2.1
    QAAS004 - Apple Application Support 1.2.0
    QAAS003 - Apple Application Support 1.1.0
    QAAS002 - Apple Application Support 1.0.1
    QAAS001 - Apple Application Support 1.0.0

     

    Audacity

    QAUD204 - Audacity 2.0.4 - NEW

    QAUD203 - Audacity 2.0.3

    QAUD202 - Audacity 2.0.2
    QAUD200 - Audacity 2.0.0
    QAUD126 - Audacity 1.2.6

     

    Citrix Presentation Server 4.5 for 2003 x64
    Q133140 - Hotfix PSE450R07W2K3X64041 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q132766 - Hotfix PSE450R07W2K3X64035 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q131466 - Hotfix PSE450R07W2K3X64018 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q131885 - Hotfix PSE450R07W2K3X64024 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q131884 - Hotfix PSE450R06W2K3X64057 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q131574 - Hotfix PSE450R07W2K3X64020 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q131495 - Hotfix PSE450R07W2K3X64019 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q130678 - Hotfix PSE450R07W2K3X64009 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q130678 - Hotfix PSE450R07W2K3X64008 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q130738 - Hotfix PSE450R06W2K3X64055 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q129380 - Hotfix PSE450R06W2K3X64047 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q129702 - Hotfix PSE450R06W2K3X64050 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q125705 - Hotfix PSE450R06W2K3X64012 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q126430 - Hotfix PSE450R05W2K3X64036 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q126466 - Hotfix PSE450R06W2K3X64021 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q127665 - Hotfix PSE450R06W2K3X64030 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
    Q125924 - Hotfix PSE450R06W2K3X64013 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64

     

    Citrix Presentation Server 4.5 for 2003 x86
    Q132640 - Hotfix PSE450R07W2K3040 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q133359 - Hotfix PSE450R07W2K3053 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q132765 - Hotfix PSE450R07W2K3043 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q131465 - Hotfix PSE450R07W2K3023 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q131874 - Hotfix PSE450R07W2K3027 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q131879 - Hotfix PSE450R06W2K3076 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q131573 - Hotfix PSE450R07W2K3025 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q131494 - Hotfix PSE450R07W2K3024 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q130677 - Hotfix PSE450R07W2K3011 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q130677 - Hotfix PSE450R07W2K3010 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q130737 - Hotfix PSE450R06W2K3072 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q130483 - Hotfix PSE450R07W2K3006 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q129379 - Hotfix PSE450R06W2K3064 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q129701 - Hotfix PSE450R06W2K3067 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q125534 - Hotfix PSE450R06W2K3020 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q126435 - Hotfix PSE450R05W2K3050 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q126460 - Hotfix PSE450R06W2K3030 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q125034 - Hotfix PSE450R06W2K3006 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q125150 - Hotfix PSE450R06W2K3014 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q125004 - Hotfix PSE450R06W2K3001 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
    Q127660 - Hotfix PSE450R06W2K3042 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86

     

    Citrix XenApp 5.0 for 2008 x64
    Q134133 - Hotfix XAE500R01W2K8X64067 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q134145 - Hotfix XAE500W2K8X64089 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q133804 - Hotfix XAE500R01W2K8X64063 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q133131 - Hotfix XAE500R01W2K8X64057 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q133139 - Hotfix XAE500R01W2K8X64058 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q132584 - Hotfix XAE500R01W2K8X64054 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q131836 - Hotfix XAE500R01W2K8X64051 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q131902 - Hotfix XAE500W2K8X64088 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q130652 - Hotfix XAE500R01W2K8X64040 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q130654 - Hotfix XAE500W2K8X64087 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q129723 - Hotfix XAE500R01W2K8X64026 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q130570 - Hotfix XAE500R01W2K8X64014 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q129394 - Hotfix XAE500R01W2K8X64024 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q129757 - Hotfix XAE500R01W2K8X64027 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q129318 - Hotfix XAE500W2K8X64084 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q129366 - Hotfix XAE500R01W2K8X64022 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q129137 - Hotfix XAE500R01W2K8X64019 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q129026 - Hotfix XAE500R01W2K8X64017 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q126504 - Hotfix XAE500W2K8X64068 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q127628 - Hotfix XAE500W2K8X64071 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q125419 - Hotifx XAE500W2K8X64R01 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q120139 - Hotfix XAE500W2K8X64004 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q121670 - Hotfix XAE500W2K8X64016 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q121980 - Hotfix XAE500W2K8X64021 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q124914 - Hotfix XAE500W2K8X64053 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q124445 - Hotfix XAE500W2K8X64051 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q124238 - Hotfix XAE500W2K8X64048 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q125242 - Hotfix XAE500W2K8X64057 - For Citrix XenApp 5.0 for Windows Server 2008 x64
    Q125478 - Hotfix XAE500W2K8X64061 - For Citrix XenApp 5.0 for Windows Server 2008 x64

     

    Citrix XenApp 5.0 for 2008 x86
    Q134132 - Hotfix XAE500R01W2K8070 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q134144 - Hotfix XAE500W2K8089 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q133801 - Hotfix XAE500R01W2K8066 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q133126 - Hotfix XAE500R01W2K8060 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q131835 - Hotfix XAE500R01W2K8051 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q131900 - Hotfix XAE500W2K8086 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q130651 - Hotfix XAE500R01W2K8040 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q130653 - Hotfix XAE500W2K8085 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q129725 - Hotfix XAE500R01W2K8028 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q130565 - Hotfix XAE500R01W2K8038 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q129393 - Hotfix XAE500R01W2K8024 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q129756 - Hotfix XAE500R01W2K8029 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q129317 - Hotfix XAE500W2K8083 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q129365 - Hotfix XAE500R01W2K8022 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q129132 - Hotfix XAE500R01W2K8019 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q129025 - Hotfix XAE500R01W2K8018 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q126499 - Hotfix XAE500W2K8066 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q127627 - Hotfix XAE500W2K8071 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q125414 - Hotfix XAE500W2K8R01 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q121661 - Hotfix XAE500W2K8017 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q124444 - Hotfix XAE500W2K8049 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q121756 - Hotfix XAE500W2K8018 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q120128 - Hotfix XAE500W2K8005 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q124237 - Hotfix XAE500W2K8046 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q124913 - Hotfix XAE500W2K8050 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q125241 - Hotfix XAE500W2K8056 - For Citrix XenApp 5.0 for Windows Server 2008 x86
    Q125477 - Hotfix XAE500W2K8058 - For Citrix XenApp 5.0 for Windows Server 2008 x86

     

    FileZilla

    QFILEZ373 - FileZilla Client 3.7.3

    QFILEZ372 - FileZilla Client 3.7.2

    QFILEZ3711 - FileZilla Client 3.7.1.1

    QFILEZ371 - FileZilla Client 3.7.1

    QFILEZ3702 - FileZilla Client 3.7.0.2

    QFILEZ3701 - FileZilla Client 3.7.0.1
    QFILEZ3700 - FileZilla Client 3.7.0

    QFILEZ3602 - FileZilla Client 3.6.0.2
    QFILEZ3601 - FileZilla Client 3.6.0.1
    QFILEZ360 - FileZilla Client 3.6.0
    QFILEZ353 - FileZilla Client 3.5.3
    QFILEZ352 - FileZilla Client 3.5.2
    QFILEZ351 - FileZilla Client 3.5.1

     

    Google Chrome

    Q290154766 - Google Chrome 29.0.1547.67 - NEW

    Q290154766 - Google Chrome 29.0.1547.66

    Q290154762 - Google Chrome 29.0.1547.62

    Q290154757 - Google Chrome 29.0.1547.57

    Q280150095 - Google Chrome 28.0.1500.95

    Q280150072 - Google Chrome 28.0.1500.72

    Q280150071 - Google Chrome 28.0.1500.71

    Q2701453116 - Google Chrome 27.0.1453.116

    Q2701453110 - Google Chrome 27.0.1453.110

    Q270145394 - Google Chrome 27.0.1453.94

    Q260141067 - Google Chrome 26.0.1410.67

    Q260141064 - Google Chrome 26.0.1410.64

    Q260141043 - Google Chrome 26.0.1410.43

    Q2501364172 - Google Chrome 25.0.1364.172

    Q2501364160 - Google Chrome 25.0.1364.160

    Q2501364152 - Google Chrome 25.0.1364.152

    Q250136497 - Google Chrome 25.0.1364.97

    Q240131271 - Google Chrome 24.0.1312.71

    Q240131260 - Google Chrome 24.0.1312.60

    Q240131257 - Google Chrome 24.0.1312.57

    Q240131256 - Google Chrome 24.0.1312.56

    Q240131252 - Google Chrome 24.0.1312.52
    Q230127195 - Google Chrome 23.0.1271.97
    Q230127195 - Google Chrome 23.0.1271.95
    Q230127191 - Google Chrome 23.0.1271.91
    Q230127164 - Google Chrome 23.0.1271.64
    Q220122996 - Google Chrome 22.0.1229.96
    Q220122994 - Google Chrome 22.0.1229.94
    Q220122992 - Google Chrome 22.0.1229.92
    Q220122979 - Google Chrome 22.0.1229.79
    Q210118089 - Google Chrome 21.0.1180.89
    Q210118083 - Google Chrome 21.0.1180.83
    Q210118079 - Google Chrome 21.0.1180.79
    Q210118077 - Google Chrome 21.0.1180.77
    Q210118075 - Google Chrome 21.0.1180.75
    Q210118060 - Google Chrome 21.0.1180.60
    Q200113257 - Google Chrome 20.0.1132.57
    Q200113247 - Google Chrome 20.0.1132.47
    Q200113243 - Google Chrome 20.0.1132.43
    Q190108456 - Google Chrome 19.0.1084.56
    Q190108452 - Google Chrome 19.0.1084.52
    Q190108446 - Google Chrome 19.0.1084.46
    Q1801025168 - Google Chrome 18.0.1025.168
    Q1801025162 - Google Chrome 18.0.1025.162
    Q1801025151 - Google Chrome 18.0.1025.151
    Q1801025142 - Google Chrome 18.0.1025.142
    Q17096379 - Google Chrome 17.0.963.83
    Q17096379 - Google Chrome 17.0.963.79
    Q17096378 - Google Chrome 17.0.963.78
    Q17096356 - Google Chrome 17.0.963.56
    Q17096346 - Google Chrome 17.0.963.46

     

    Google Chrome Frame

    Q290154766 - Google Chrome Frame 29.0.1547.67 - NEW

    Q290154766 - Google Chrome Frame 29.0.1547.66

    Q290154762 - Google Chrome Frame 29.0.1547.62

    Q290154757 - Google Chrome Frame 29.0.1547.57

    Q280150095 - Google Chrome Frame 28.0.1500.95

    Q280150072 - Google Chrome Frame 28.0.1500.72

    Q280150071 - Google Chrome Frame 28.0.1500.71

    Q2701453116 - Google Chrome Frame 27.0.1453.116

    Q2701453110 - Google Chrome Frame 27.0.1453.110

    Q270145394 - Google Chrome Frame 27.0.1453.94

    Q260141067 - Google Chrome Frame 26.0.1410.67

    Q260141064 - Google Chrome Frame 26.0.1410.64

    Q260141043 - Google Chrome Frame 26.0.1410.43

    Q2501364172 - Google Chrome Frame 25.0.1364.172

    Q2501364152 - Google Chrome Frame 25.0.1364.160

    Q2501364152 - Google Chrome Frame 25.0.1364.152

    Q250136497 - Google Chrome Frame 25.0.1364.97

    Q240131271 - Google Chrome Frame 24.0.1312.71

    Q240131257 - Google Chrome Frame 24.0.1312.57

    Q240131256 - Google Chrome Frame 24.0.1312.56

    Q240131252 - Google Chrome Frame 24.0.1312.52
    Q230127195 - Google Chrome Frame 23.0.1271.97
    Q230127195 - Google Chrome Frame 23.0.1271.95
    Q230127191 - Google Chrome Frame 23.0.1271.91
    Q230127164 - Google Chrome Frame 23.0.1271.64
    Q220122996 - Google Chrome Frame 22.0.1229.96
    Q220122994 - Google Chrome Frame 22.0.1229.94
    Q220122992 - Google Chrome Frame 22.0.1229.92
    Q220122979 - Google Chrome Frame 22.0.1229.79
    Q210118089 - Google Chrome Frame 21.0.1180.89
    Q210118083 - Google Chrome Frame 21.0.1180.83
    Q210118079 - Google Chrome Frame 21.0.1180.79
    Q210118075 - Google Chrome Frame 21.0.1180.75
    Q210118060 - Google Chrome Frame 21.0.1180.60
    Q200113257 - Google Chrome Frame 20.0.1132.57
    Q200113247 - Google Chrome Frame 20.0.1132.47
    Q200113243 - Google Chrome Frame 20.0.1132.43
    Q190108456 - Google Chrome Frame 19.0.1084.56
    Q190108452 - Google Chrome Frame 19.0.1084.52
    Q190108446 - Google Chrome Frame 19.0.1084.46
    Q1801025168 - Google Chrome Frame 18.0.1025.168

     

    Google Earth

    QGE7111888 - Google Earth 7.1.1.1888

    QGE7111871 - Google Earth 7.1.1.1871

    QGE7111580 - Google Earth 7.1.1.1580

    QGE7038542 - Google Earth 7.0.3.8542

    QGE7028415 - Google Earth 7.0.2.8415
    QGE7018244 - Google Earth 7.0.1.8244
    QGE6226613 - Google Earth 6.2.2.6613
    QGE6216014 - Google Earth 6.2.1.6014

     

    HP System Management Homepage 2
    HP2115 - HP System Management Homepage 2.1.15

     

    HP System Management Homepage 6
    HP6312 - HP System Management Homepage 6.3.1
    HP6312 - HP System Management Homepage 6.3.1 x64
    HP6302 - HP System Management Homepage 6.3.0
    HP6302 - HP System Management Homepage 6.3.0 x64
    HP6227 - HP System Management Homepage 6.2.2
    HP6238 - HP System Management Homepage 6.2.3

     

    HP System Management Homepage 7

    HP7213 - HP System Management Homepage 7.2.1.3

    HP7213 - HP System Management Homepage 7.2.1.3 x64

    HP72014 - HP System Management Homepage 7.2.0.14
    HP72014 - HP System Management Homepage 7.2.0.14 x64

    HP7123 - HP System Management Homepage 7.1.2.3
    HP7123 - HP System Management Homepage 7.1.2.3 x64
    HP7111 - HP System Management Homepage 7.1.1.1 x64
    HP7111 - HP System Management Homepage 7.1.1.1
    HP70024 - HP System Management Homepage 7.0.0 x64
    HP70024 - HP System Management Homepage 7.0.0

     

    ImgBurn

    QIB2580 - ImgBurn 2.5.8.0

    QIB2570 - ImgBurn 2.5.7.0
    QIB2560 - ImgBurn 2.5.6.0
    QIB2550 - ImgBurn 2.5.5.0

     

    LibreOffice

    QLIBO411 - LibreOffice 4.1.1

    QLIBO410 - LibreOffice 4.1.0

    QLIBO405 - LibreOffice 4.0.5

    QLIBO404 - LibreOffice 4.0.4

    QLIBO403 - LibreOffice 4.0.3

    QLIBO402 - LibreOffice 4.0.2

    QLIBO401 - LibreOffice 4.0.1

    QLIBO400 - LibreOffice 4.0.0

    QLIBO367 - LibreOffice 3.6.7

    QLIBO366 - LibreOffice 3.6.6

    QLIBO365 - LibreOffice 3.6.5

    QLIBO364 - LibreOffice 3.6.4
    QLIBO363 - LibreOffice 3.6.3
    QLIBO362 - LibreOffice 3.6.2
    QLIBO361 - LibreOffice 3.6.1
    QLIBO360 - LibreOffice 3.6.0
    QLIBO357 - LibreOffice 3.5.7
    QLIBO355 - LibreOffice 3.5.5
    QLIBO354 - LibreOffice 3.5.4
    QLIBO353 - LibreOffice 3.5.3
    QLIBO352 - LibreOffice 3.5.2
    QLIBO351 - LibreOffice 3.5.1
    QLIBO350 - LibreOffice 3.5.0
    QLIBO345 - LibreOffice 3.4.5
    QLIBO344 - LibreOffice 3.4.4

     

    MS_Legacy Access 2000
    Q955441 - MS08-041
    Q826292 - MS03-038

     

    MS_Legacy Excel 2000
    Q923090 - MS06-059
    Q969683 - MS09-021
    Q946979 - MS08-014
    Q918424 - MS06-037
    Q830349 - MS03-050
    Q955461 - MS08-057
    Q940596 - MS07-044
    Q959964 - MS09-009
    Q934447 - MS07-023
    Q925524 - MS07-002
    Q958435 - MS08-074
    Q951582 - MS08-043
    Q873372 - MS04-033
    Q936511 - MS07-036
    Q905757 - MS06-012

     

    MS_Legacy ISA Server 2000
    Q331065 - MS03-009
    Q323889 - MS02-027
    Q888258 - MS04-039
    Q948257 - MS08-017
    Q816458 - MS04-001
    Q331066 - MS03-012
    Q899753 - MS05-034
    Q816456 - MS03-028

     

    MS_Legacy Office 2000
    Q822035 - MS03-037
    Q923274 - MS06-062
    Q921595 - MS08-044
    Q920822 - MS06-047
    Q934526 - MS07-025
    Q929062 - MS07-015
    Q914797 - MS06-039
    Q931660 - MS08-017
    Q920906 - MS07-013
    Q944425 - MS08-013
    Q947361 - MS08-016
    Q917152 - MS06-038

     

    MS_Legacy Outlook 2000
    Q921593 - MS07-003
    Q905646 - MS06-012
    Q946986 - MS08-015
    Q892842 - MS06-003

     

    MS_Legacy PowerPoint 2000
    Q957790 - MS09-017
    Q916520 - MS06-028
    Q905555 - MS06-012
    Q923093 - MS06-058
    Q921568 - MS06-048
    Q949007 - MS08-051
    Q889167 - MS06-010

     

    MS_Legacy Publisher 2000
    Q946255 - MS08-012
    Q894540 - MS06-054
    Q950682 - MS08-027

     

    MS_Legacy Visual Studio .NET
    Q924642 - MS07-012
    Q958392 - MS08-070
    Q937057 - MS07-052
    Q933367 - MS08-017
    Q924641 - MS07-012
    Q947736 - MS08-052
    Q830348 - MS04-028

     

    MS_Legacy Microsoft VisualFoxPro 8.0
    Q971104 - MS09-062
    Q958369 - MS08-070
    Q955368 - MS08-052

     

    MS_Legacy Visual Studio .NET 2003
    Q933369 - MS08-017
    Q969172 - MS09-043
    Q947737 - MS08-052
    Q937059 - MS07-052
    Q927696 - MS07-012
    Q958393 - MS08-070
    Q937058 - MS07-052
    Q924643 - MS07-012
    Q830348 - MS04-028
    Q971089 - MS09-035
    Q971022 - MS09-062

     

    Mozilla Firefox 2
    QFF2200 - Mozilla Firefox 2.0.0.20

     

    Mozilla Firefox 3
    QFF3628 - Mozilla Firefox 3.6.28
    QFF3627 - Mozilla Firefox 3.6.27
    QFF3626 - Mozilla Firefox 3.6.26
    QFF3625 - Mozilla Firefox 3.6.25
    QFF3624 - Mozilla Firefox 3.6.24
    QFF3623 - Mozilla Firefox 3.6.23
    QFF3622 - Mozilla Firefox 3.6.22
    QFF3621 - Mozilla Firefox 3.6.21
    QFF3620 - Mozilla Firefox 3.6.20
    QFF3619 - Mozilla Firefox 3.6.19
    QFF3618 - Mozilla Firefox 3.6.18
    QFF3617 - Mozilla Firefox 3.6.17
    QFF3616 - Mozilla Firefox 3.6.16
    QFF3615 - Mozilla Firefox 3.6.15
    QFF3614 - Mozilla Firefox 3.6.14
    QFF3613 - Mozilla Firefox 3.6.13
    QFF3612 - Mozilla Firefox 3.6.12
    QFF3611 - Mozilla Firefox 3.6.11
    QFF3610 - Mozilla Firefox 3.6.10
    QFF3690 - Mozilla Firefox 3.6.9
    QFF3680 - Mozilla Firefox 3.6.8
    QFF3670 - Mozilla Firefox 3.6.7
    QFF3641 - Mozilla Firefox 3.6.6
    QFF3641 - Mozilla Firefox 3.6.4
    QFF3631 - Mozilla Firefox 3.6.3
    QFF3620 - Mozilla Firefox 3.6.2
    QFF3600 - Mozilla Firefox 3.6
    QFF3519 - Mozilla Firefox 3.5.19
    QFF3518 - Mozilla Firefox 3.5.18
    QFF3517 - Mozilla Firefox 3.5.17
    QFF3516 - Mozilla Firefox 3.5.16
    QFF3515 - Mozilla Firefox 3.5.15
    QFF3514 - Mozilla Firefox 3.5.14
    QFF3556 - Mozilla Firefox 3.5.13
    QFF3556 - Mozilla Firefox 3.5.12
    QFF3512 - Mozilla Firefox 3.5.11
    QFF3555 - Mozilla Firefox 3.5.10
    QFF3560 - Mozilla Firefox 3.5.9
    QFF3580 - Mozilla Firefox 3.5.8
    QFF3570 - Mozilla Firefox 3.5.7
    QFF3560 - Mozilla Firefox 3.5.6
    QFF3550 - Mozilla Firefox 3.5.5
    QFF3540 - Mozilla Firefox 3.5.4
    QFF3530 - Mozilla Firefox 3.5.3
    QFF3520 - Mozilla Firefox 3.5.2
    QFF3510 - Mozilla Firefox 3.5.1
    QFF3500 - Mozilla Firefox 3.5
    QFF3019 - Mozilla Firefox 3.0.19
    QFF3181 - Mozilla Firefox 3.0.18
    QFF3171 - Mozilla Firefox 3.0.17
    QFF3161 - Mozilla Firefox 3.0.16
    QFF3150 - Mozilla Firefox 3.0.15
    QFF3140 - Mozilla Firefox 3.0.14
    QFF3130 - Mozilla Firefox 3.0.13
    QFF3120 - Mozilla Firefox 3.0.12
    QFF3110 - Mozilla Firefox 3.0.11
    QFF3100 - Mozilla Firefox 3.0.10

     

    Mozilla Firefox 4
    QFF4001 - Mozilla Firefox 4.0.1

     

    Mozilla Firefox 5
    QFF5010 - Mozilla Firefox 5.0.1
    QFF5000 - Mozilla Firefox 5.0

     

    Mozilla Firefox 6
    QFF6020 - Mozilla Firefox 6.0.2
    QFF6010 - Mozilla Firefox 6.0.1
    QFF6000 - Mozilla Firefox 6.0

     

    Mozilla Firefox 7
    QFF7010 - Mozilla Firefox 7.0.1
    QFF7000 - Mozilla Firefox 7.0

     

    Mozilla Firefox 8
    QFF8010 - Mozilla Firefox 8.0.1
    QFF8000 - Mozilla Firefox 8.0

     

    Mozilla Firefox 9
    QFF9010 - Mozilla Firefox 9.0.1

     

    Mozilla Firefox 10
    QFF1002 - Mozilla Firefox 10.0.2
    QFF1000 - Mozilla Firefox 10.0

     

    Mozilla Firefox 10 ESR
    QFFE1004 - Mozilla Firefox 10.0.4 ESR

     

    Mozilla Firefox 11
    QFF1100 - Mozilla Firefox 11.0

     

    Mozilla Firefox 12
    QFF1200 - Mozilla Firefox 12.0

     

    Mozilla Firefox

    QFF2301 - Mozilla Firefox 23.0.1

    QFF2300 - Mozilla Firefox 23.0

    QFF2200 - Mozilla Firefox 22.0

    QFF2100 - Mozilla Firefox 21.0

    QFF2001 - Mozilla Firefox 20.0.1

    QFF2000 - Mozilla Firefox 20.0

    QFF1902 - Mozilla Firefox 19.0.2

    QFF1901 - Mozilla Firefox 19.0.1

    QFF1900 - Mozilla Firefox 19

    QFF1802 - Mozilla Firefox 18.0.2

    QFF1801 - Mozilla Firefox 18.0.1

    QFF1800 - Mozilla Firefox 18

    QFFE1708 - Mozilla Firefox 17.0.8 ESR

    QFFE1707 - Mozilla Firefox 17.0.7 ESR

    QFFE1706 - Mozilla Firefox 17.0.6 ESR

    QFFE1705 - Mozilla Firefox 17.0.5 ESR

    QFFE1704 - Mozilla Firefox 17.0.4 ESR

    QFFE1703 - Mozilla Firefox 17.0.3 ESR
    QFFE1702 - Mozilla Firefox 17.0.2 ESR

    QFFE10012 - Mozilla Firefox 10.0.12 ESR
    QFF1701 - Mozilla Firefox 17.0.1
    QFF1700 - Mozilla Firefox 17.0
    QFFE10011 - Mozilla Firefox 10.0.11 ESR
    QFF1602 - Mozilla Firefox 16.0.2
    QFFE10010 - Mozilla Firefox 10.0.10 ESR
    QFFE1009 - Mozilla Firefox 10.0.9 ESR
    QFF1601 - Mozilla Firefox 16.0.1
    QFFE1008 - Mozilla Firefox 10.0.8 ESR
    QFF1600 - Mozilla Firefox 16.0
    QFF1501 - Mozilla Firefox 15.0.1
    QFF1500 - Mozilla Firefox 15.0
    QFFE1007 - Mozilla Firefox 10.0.7 ESR
    QFF1401 - Mozilla Firefox 14.0.1
    QFFE1006 - Mozilla Firefox 10.0.6 ESR
    QFF1301 - Mozilla Firefox 13.0.1
    QFF1300 - Mozilla Firefox 13.0
    QFFE1005 - Mozilla Firefox 10.0.5 ESR

     

    Mozilla SeaMonkey

    QSM122200 - Mozilla SeaMonkey 2.20

    QSM122190 - Mozilla SeaMonkey 2.19

    QSM122171 - Mozilla SeaMonkey 2.17.1

    QSM122170 - Mozilla SeaMonkey 2.17

    QSM122161 - Mozilla SeaMonkey 2.16.1

    QSM122160 - Mozilla SeaMonkey 2.16

    QSM122152 - Mozilla SeaMonkey 2.15.2

    QSM122151 - Mozilla SeaMonkey 2.15.1

    QSM122150 - Mozilla SeaMonkey 2.15

    QSM122141 - Mozilla SeaMonkey 2.14.1
    QSM122140 - Mozilla SeaMonkey 2.14
    QSM122132 - Mozilla SeaMonkey 2.13.2
    QSM122131 - Mozilla SeaMonkey 2.13.1
    QSM122130 - Mozilla SeaMonkey 2.13
    QSM122121 - Mozilla SeaMonkey 2.12.1
    QSM122120 - Mozilla SeaMonkey 2.12
    QSM122110 - Mozilla SeaMonkey 2.11
    QSM122101 - Mozilla SeaMonkey 2.10.1
    QSM122100 - Mozilla SeaMonkey 2.10
    QSM2910 - Mozilla SeaMonkey 2.9.1
    QSM2900 - Mozilla SeaMonkey 2.9
    QSM2800 - Mozilla SeaMonkey 2.8
    QSM2720 - Mozilla SeaMonkey 2.7.2
    QSM2700 - Mozilla SeaMonkey 2.7
    QSM2610 - Mozilla SeaMonkey 2.6.1
    QSM2600 - Mozilla SeaMonkey 2.6
    QSM2500 - Mozilla SeaMonkey 2.5
    QSM2410 - Mozilla SeaMonkey 2.4.1
    QSM2400 - Mozilla SeaMonkey 2.4
    QSM2330 - Mozilla SeaMonkey 2.3.3
    QSM2320 - Mozilla SeaMonkey 2.3.2
    QSM2310 - Mozilla SeaMonkey 2.3.1
    QSM2300 - Mozilla SeaMonkey 2.3
    QSM2040 - Mozilla SeaMonkey 2.0.4
    QSM2050 - Mozilla SeaMonkey 2.0.5
    QSM2060 - Mozilla SeaMonkey 2.0.6
    QSM2070 - Mozilla SeaMonkey 2.0.7
    QSM2080 - Mozilla SeaMonkey 2.0.8
    QSM2090 - Mozilla SeaMonkey 2.0.9
    QSM2010 - Mozilla SeaMonkey 2.0.10
    QSM2011 - Mozilla SeaMonkey 2.0.11
    QSM2012 - Mozilla SeaMonkey 2.0.12
    QSM2013 - Mozilla SeaMonkey 2.0.13
    QSM2014 - Mozilla SeaMonkey 2.0.14
    QSM2100 - Mozilla SeaMonkey 2.1
    QSM2200 - Mozilla SeaMonkey 2.2

     

    Mozilla Thunderbird 2
    QTB2023 - Mozilla Thunderbird 2.0.0.23
    QTB2022 - Mozilla Thunderbird 2.0.0.22
    QTB2021 - Mozilla Thunderbird 2.0.0.21

     

    Mozilla Thunderbird 3
    QTB3120 - Mozilla Thunderbird 3.1.20
    QTB3119 - Mozilla Thunderbird 3.1.19
    QTB3118 - Mozilla Thunderbird 3.1.18
    QTB3117 - Mozilla Thunderbird 3.1.17
    QTB3116 - Mozilla Thunderbird 3.1.16
    QTB3115 - Mozilla Thunderbird 3.1.15
    QTB3114 - Mozilla Thunderbird 3.1.14
    QTB3113 - Mozilla Thunderbird 3.1.13
    QTB3112 - Mozilla Thunderbird 3.1.12
    QTB3111 - Mozilla Thunderbird 3.1.11
    QTB3110A - Mozilla Thunderbird 3.1.10
    QTB3190 - Mozilla Thunderbird 3.1.9
    QTB3180 - Mozilla Thunderbird 3.1.8
    QTB3170 - Mozilla Thunderbird 3.1.7
    QTB3160 - Mozilla Thunderbird 3.1.6
    QTB3150 - Mozilla Thunderbird 3.1.5
    QTB3140 - Mozilla Thunderbird 3.1.4
    QTB3130 - Mozilla Thunderbird 3.1.3
    QTB3120 - Mozilla Thunderbird 3.1.2
    QTB3110 - Mozilla Thunderbird 3.1.1
    QTB3100 - Mozilla Thunderbird 3.1.0
    QTB3011 - Mozilla Thunderbird 3.0.11
    QTB3010 - Mozilla Thunderbird 3.0.10
    QTB3009 - Mozilla Thunderbird 3.0.9
    QTB3008 - Mozilla Thunderbird 3.0.8
    QTB3007 - Mozilla Thunderbird 3.0.7
    QTB3006 - Mozilla Thunderbird 3.0.6
    QTB3005 - Mozilla Thunderbird 3.0.5
    QTB3004 - Mozilla Thunderbird 3.0.4
    QTB3003 - Mozilla Thunderbird 3.0.3
    QTB3002 - Mozilla Thunderbird 3.0.2
    QTB3001 - Mozilla Thunderbird 3.0.1
    QTB3000 - Mozilla Thunderbird 3.0

     

    Mozilla Thunderbird 5
    QTB5000 - Mozilla Thunderbird 5.0

     

    Mozilla Thunderbird 6
    QTB6020 - Mozilla Thunderbird 6.0.2
    QTB6010 - Mozilla Thunderbird 6.0.1
    QTB6000 - Mozilla Thunderbird 6.0

     

    Mozilla Thunderbird 7
    QTB7010 - Mozilla Thunderbird 7.0.1
    QTB7000 - Mozilla Thunderbird 7.0

     

    Mozilla Thunderbird 8
    QTB8000 - Mozilla Thunderbird 8.0

     

    Mozilla Thunderbird 9
    QTB9010 - Mozilla Thunderbird 9.0.1
    QTB9000 - Mozilla Thunderbird 9.0

     

    Mozilla Thunderbird 10
    QTB1002 - Mozilla Thunderbird 10.0.2
    QTB1000 - Mozilla Thunderbird 10.0

     

    Mozilla Thunderbird 10 ESR
    QTBE1004 - Mozilla Thunderbird 10.0.4 ESR

     

    Mozilla Thunderbird 11
    QTB1101 - Mozilla Thunderbird 11.0.1
    QTB1100 - Mozilla Thunderbird 11.0

     

    Mozilla Thunderbird 12
    QTB1201 - Mozilla Thunderbird 12.0.1
    QTB1200 - Mozilla Thunderbird 12.0

     

    Mozilla Thunderbird
    QTBE10012 - Mozilla Thunderbird 10.0.12 ESR
    QTBE1701 - Mozilla Thunderbird 17.0.1 ESR
    QTB1700 - Mozilla Thunderbird 17.0
    QTBE10011 - Mozilla Thunderbird 10.0.11 ESR
    QTB1602 - Mozilla Thunderbird 16.0.2
    QTBE10010 - Mozilla Thunderbird 10.0.10 ESR
    QTBE1009 - Mozilla Thunderbird 10.0.9 ESR
    QTB1601 - Mozilla Thunderbird 16.0.1
    QTBE1008 - Mozilla Thunderbird 10.0.8 ESR
    QTB1600 - Mozilla Thunderbird 16.0
    QTB1501 - Mozilla Thunderbird 15.0.1
    QTB1500 - Mozilla Thunderbird 15.0
    QTBE1007 - Mozilla Thunderbird 10.0.7 ESR
    QTB1400 - Mozilla Thunderbird 14.0
    QTBE1006 - Mozilla Thunderbird 10.0.6 ESR
    QTB1301 - Mozilla Thunderbird 13.0.1
    QTB1300 - Mozilla Thunderbird 13.0
    QTBE1005 - Mozilla Thunderbird 10.0.5 ESR

     

    MozyHome

    QMOZYH2220313 - MozyHome 2.22.0.313

    QMOZYH2203278 - MozyHome 2.20.3.278

    QMOZYH2202276 - MozyHome 2.20.2.276

    QMOZYH2201269 - MozyHome 2.20.1.269

    QMOZYH2184250 - MozyHome 2.18.4.250

    QMOZYH2183247 - MozyHome 2.18.3.247

    QMOZYH2182244 - MozyHome 2.18.2.244

    QMOZYH2181235 - MozyHome 2.18.1.235
    QMOZYH2180227 - MozyHome 2.18.0.227
    QMOZYH2160215 - MozyHome 2.16.0.215
    QMOZYH2142199 - MozyHome 2.14.2.199
    QMOZYH2141193 - MozyHome 2.14.1.193
    QMOZYH2140183 - MozyHome 2.14.0.183
    QMOZYH2121160 - MozyHome 2.12.1.160
    QMOZYH2120144 - MozyHome 2.12.0.144
    QMOZYH210796 - MozyHome 2.10.7.96
    QMOZYH21030 - MozyHome 2.10.3.0

     

    MozyPro

    QMOZYP2220313 - MozyPro 2.22.0.313

    QMOZYP2203278 - MozyPro 2.20.3.278

    QMOZYP2202276 - MozyPro 2.20.2.276

    QMOZYP2201269 - MozyPro 2.20.1.269

    QMOZYP2184250 - MozyPro 2.18.4.250

    QMOZYP2183247 - MozyPro 2.18.3.247

    QMOZYP2182244 - MozyPro 2.18.2.244

    QMOZYP2181235 - MozyPro 2.18.1.235
    QMOZYP2180227 - MozyPro 2.18.0.227
    QMOZYP2160215 - MozyPro 2.16.0.215
    QMOZYP2142199 - MozyPro 2.14.2.199
    QMOZYP2141193 - MozyPro 2.14.1.193
    QMOZYP2140183 - MozyPro 2.14.0.183
    QMOZYP2121160 - MozyPro 2.12.1.160
    QMOZYP2120144 - MozyPro 2.12.0.144
    QMOZYP210796 - MozyPro 2.10.7.96
    QMOZYP21030 - MozyPro 2.10.3.0

     

    Notepad++

    QNPPP645 - Notepad++ 6.4.5

    QNPPP643 - Notepad++ 6.4.3

    QNPPP642 - Notepad++ 6.4.2

    QNPPP641 - Notepad++ 6.4.1

    QNPPP633 - Notepad++ 6.3.3

    QNPPP632 - Notepad++ 6.3.2

    QNPPP631 - Notepad++ 6.3.1
    QNPPP630 - Notepad++ 6.3

    QNPPP623 - Notepad++ 6.2.3
    QNPPP622 - Notepad++ 6.2.2
    QNPPP620 - Notepad++ 6.2
    QNPPP618 - Notepad++ 6.1.8
    QNPPP617 - Notepad++ 6.1.7
    QNPPP615 - Notepad++ 6.1.5
    QNPPP614 - Notepad++ 6.1.4
    QNPPP613 - Notepad++ 6.1.3
    QNPPP612 - Notepad++ 6.1.2
    QNPPP610 - Notepad++ 6.1
    QNPPP600 - Notepad++ 6.0
    QNPPP598 - Notepad++ 5.9.8
    QNPPP5962 - Notepad++ 5.9.6.2

     

    OpenOffice

    QOR400 - OpenOffice 4.0.0

    QOR341 - OpenOffice 3.4.1
    QOR340 - OpenOffice 3.4.0
    QOR330 - OpenOffice.org 3.3.0

     

    Opera

    QOP1216 - Opera 12.16

    QOP1216 - Opera 12.16 x64

    QOP1215 - Opera 12.15
    QOP1215 - Opera 12.15 x64

    QOP1214 - Opera 12.14
    QOP1214 - Opera 12.14 x64

    QOP1213 - Opera 12.13
    QOP1213 - Opera 12.13 x64
    QOP1212 - Opera 12.12
    QOP1212 - Opera 12.12 x64
    QOP1211 - Opera 12.11
    QOP1211 - Opera 12.11 x64
    QOP1210 - Opera 12.10
    QOP1210 - Opera 12.10 x64
    QOP1202 - Opera 12.02
    QOP1202 - Opera 12.02 x64
    QOP1201 - Opera 12.01
    QOP1201 - Opera 12.01 x64
    QOP1200 - Opera 12.00
    QOP1200 - Opera 12.00 x64
    QOP1164 - Opera 11.64
    QOP1162 - Opera 11.62
    QOP1161 - Opera 11.61
    QOP1160 - Opera 11.60
    QOP1152 - Opera 11.52
    QOP1151 - Opera 11.51
    QOP1150 - Opera 11.50
    QOP1111 - Opera 11.11
    QOP1110 - Opera 11.10
    QOP1101 - Opera 11.01
    QOP1100 - Opera 11.00
    QOP1063 - Opera 10.63
    QOP1062 - Opera 10.62
    QOP1061 - Opera 10.61
    QOP1060 - Opera 10.60
    QOP1054 - Opera 10.54
    QOP1053 - Opera 10.53
    QOP1052 - Opera 10.52

     

    Pidgin

    QPID217 - Pidgin 2.10.7

    QPID216 - Pidgin 2.10.6
    QPID215 - Pidgin 2.10.5
    QPID214 - Pidgin 2.10.4
    QPID213 - Pidgin 2.10.3
    QPID212 - Pidgin 2.10.2
    QPID211 - Pidgin 2.10.1
    QPID210 - Pidgin 2.10.0

     

    RealPlayer

    QRP1603 - RealPlayer 16.0.3.51

    QRP1602 - RealPlayer 16.0.2.32

    QRP1601 - RealPlayer 16.0.1.18

    QRP1600 - RealPlayer 16.0.0.282
    QRP1506 - RealPlayer 15.0.6.14
    QRP1505 - RealPlayer 15.0.5.109
    QRP1504 - RealPlayer 15.0.4.53
    QRP1503 - RealPlayer 15.0.3.37
    QRP1502 - RealPlayer 15.0.2.72
    QRP1501 - RealPlayer 15.0.1.13
    QRP1500 - RealPlayer 15.0.0.198
    QRP1209 - RealPlayer 12.0.1.669
    QRP1208 - RealPlayer 12.0.1.666
    QRP1207 - RealPlayer 12.0.1.660
    QRP1206 - RealPlayer 12.0.1.652
    QRP1205 - RealPlayer 12.0.1.647
    QRP1204 - RealPlayer 12.0.1.633
    QRP1203 - RealPlayer 12.0.1.609
    QRP1202 - RealPlayer 12.0.0.879
    QRP1201 - RealPlayer 12.0.0.658
    QRP1200 - RealPlayer 12.0.0.343

     

    RealVNC

    QVNC505 - RealVNC 5.0.5

    QVNC504 - RealVNC 5.0.4

    QVNC503 - RealVNC 5.0.3
    QVNC502 - RealVNC 5.0.2
    QVNC501 - RealVNC 5.0.1
    RVNC001 - RealVNC 4.1.3

     

    Skype

    QSKY670102 - Skype 6.7.0.102

    QSKY660106 - Skype 6.6.0.106

    QSKY650158 - Skype 6.5.0.158

    QSKY630107 - Skype 6.3.0.107

    QSKY630105 - Skype 6.3.0.105

    QSKY620106 - Skype 6.2.0.106

    QSKY61129 - Skype 6.1.129

    QSKY60126 - Skype 6.0.126
    QSKY60120 - Skype 6.0.120
    QSKY5100116 - Skype 5.10.0.116
    QSKY5100115 - Skype 5.10.0.115
    QSKY510114 - Skype 5.10.114
    QSKY59123 - Skype 5.9.123
    QSKY59115 - Skype 5.9.115
    QSKY59114 - Skype 5.9.114
    QSKY58158 - Skype 5.8.158
    QSKY58156 - Skype 5.8.156
    QSKY58154 - Skype 5.8.154
    QSKY55124 - Skype 5.5.124
    QSKY55117 - Skype 5.5.117
    QSKY55115 - Skype 5.5.115
    QSKY55114 - Skype 5.5.114
    QSKY55113 - Skype 5.5.113
    QSKY55112 - Skype 5.5.112
    QSKY53120 - Skype 5.3.120
    QSKY53116 - Skype 5.3.116
    QSKY53111 - Skype 5.3.111
    QSKY53108 - Skype 5.3.108
    QSKY51112 - Skype 5.1.112
    QSKY51104 - Skype 5.1.104
    QSKY50156 - Skype 5.0.156
    QSKY50152 - Skype 5.0.152
    QSKY42187 - Skype 4.2.187
    QSKY42163 - Skype 4.2.169
    QSKY42163 - Skype 4.2.163
    QSKY42158 - Skype 4.2.158
    QSKY42155 - Skype 4.2.155
    QSKY42152 - Skype 4.2.152
    QSKY41179 - Skype 4.1.179
    QSKY41166 - Skype 4.1.166
    QSKY41141 - Skype 4.1.141
    QSKY41136 - Skype 4.1.136
    QSKY40227 - Skype 4.0.227
    QSKY40226 - Skype 4.0.226
    QSKY40224 - Skype 4.0.224
    QSKY40216 - Skype 4.0.216
    QSKY40215 - Skype 4.0.215
    QSKY40206 - Skype 4.0.206

     

    Sun Microsystems Java Runtime Environment 1.4
    QJAVA14 - Sun Java 1.4

     

    Sun Microsystems Java Runtime Environment 5.0
    QJAVA50r22 - Sun Java 5.0 r22 x64 – Currently Unsupported
    QJAVA50r22 - Sun Java 5.0 r22
    QJAVA50r20 - Sun Java 5.0 r20 x64 – Currently Unsupported
    QJAVA50r20 - Sun Java 5.0 r20
    QJAVA50r19 - Sun Java 5.0 r19 x64 – Currently Unsupported
    QJAVA50r19 - Sun Java 5.0 r19
    QJAVA50r18 - Sun Java 5.0 r18 x64 – Currently Unsupported
    QJAVA50r18 - Sun Java 5.0 r18

     

    Sun Microsystems Java Runtime Environment 6.0

    QJAVA60r45 - Sun Java 6.0 r45
    QJAVA60r45 - Sun Java 6.0 r45 x64

    QJAVA60r43 - Sun Java 6.0 r43
    QJAVA60r43 - Sun Java 6.0 r43 x64

    QJAVA60r41 - Sun Java 6.0 r41
    QJAVA60r41 - Sun Java 6.0 r41 x64

    QJAVA60r39 - Sun Java 6.0 r39
    QJAVA60r39 - Sun Java 6.0 r39 x64

    QJAVA60r38 - Sun Java 6.0 r38
    QJAVA60r38 - Sun Java 6.0 r38 x64
    QJAVA60r37 - Sun Java 6.0 r37
    QJAVA60r37 - Sun Java 6.0 r37 x64
    QJAVA60r35 - Sun Java 6.0 r35
    QJAVA60r35 - Sun Java 6.0 r35 x64
    QJAVA60r34 - Sun Java 6.0 r34
    QJAVA60r34 - Sun Java 6.0 r34 x64
    QJAVA60r33 - Sun Java 6.0 r33
    QJAVA60r33 - Sun Java 6.0 r33 x64
    QJAVA60r32 - Sun Java 6.0 r32
    QJAVA60r32 - Sun Java 6.0 r32 x64
    QJAVA60r31 - Sun Java 6.0 r31
    QJAVA60r31 - Sun Java 6.0 r31 x64
    QJAVA60r30 - Sun Java 6.0 r30
    QJAVA60r30 - Sun Java 6.0 r30 x64
    QJAVA60r29 - Sun Java 6.0 r29
    QJAVA60r29 - Sun Java 6.0 r29 x64
    QJAVA60r27 - Sun Java 6.0 r27
    QJAVA60r27 - Sun Java 6.0 r27 x64
    QJAVA60r26 - Sun Java 6.0 r26
    QJAVA60r26 - Sun Java 6.0 r26 x64
    QJAVA60r25 - Sun Java 6.0 r25
    QJAVA60r25 - Sun Java 6.0 r25 x64
    QJAVA60r24 - Sun Java 6.0 r24
    QJAVA60r24 - Sun Java 6.0 r24 x64
    QJAVA60r22 - Sun Java 6.0 r22 x64
    QJAVA60r22 - Sun Java 6.0 r22
    QJAVA60r21 - Sun Java 6.0 r21 x64
    QJAVA60r21 - Sun Java 6.0 r21
    QJAVA60r20 - Sun Java 6.0 r20 x64
    QJAVA60r20 - Sun Java 6.0 r20
    QJAVA60r19 - Sun Java 6.0r19 x64
    QJAVA60r19 - Sun Java 6.0r19
    QJAVA60r18 - Sun Java 6.0 r18 x64
    QJAVA60r18 - Sun Java 6.0 r18
    QJAVA60r17 - Sun Java 6.0 r17 x64
    QJAVA60r17 - Sun Java 6.0 r17
    QJAVA60r16 - Sun Java 6.0 r16 x64
    QJAVA60r16 - Sun Java 6.0 r16
    QJAVA60r15 - Sun Java 6.0 r15 x64
    QJAVA60r15 - Sun Java 6.0 r15
    QJAVA60r14 - Sun Java 6.0 r14 x64
    QJAVA60r14 - Sun Java 6.0 r14
    QJAVA60r13 - Sun Java 6.0 r13 x64
    QJAVA60r13 - Sun Java 6.0 r13

     

    JRE 7

    QJAVA7u40 - JRE 7u40 - NEW

    QJAVA7u40 - JRE 7u40 x64 - NEW

    QJAVA7u25 - JRE 7u25

    QJAVA7u25 - JRE 7u25 x64

    QJAVA7u21 - JRE 7u21
    QJAVA7u21 - JRE 7u21 x64

    QJAVA7u17 - JRE 7u17
    QJAVA7u17 - JRE 7u17 x64

    QJAVA7u15 - JRE 7u15

    QJAVA7u15 - JRE 7u15 x64

    QJAVA7u13 - JRE 7u13

    QJAVA7u13 - JRE 7u13 x64

    QJAVA7u11 - JRE 7u11

    QJAVA7u11 - JRE 7u11 x64

    QJAVA7u10 - JRE 7u10
    QJAVA7u10 - JRE 7u10 x64
    QJAVA7u9 - JRE 7u9
    QJAVA7u9 - JRE 7u9 x64
    QJAVA7u7 - JRE 7u7
    QJAVA7u7 - JRE 7u7 x64
    QJAVA7u6 - JRE 7u6
    QJAVA7u6 - JRE 7u6 x64
    QJAVA7u5 - JRE 7u5
    QJAVA7u5 - JRE 7u5 x64
    QJAVA7u4 - JRE 7u4
    QJAVA7u4 - JRE 7u4 x64
    QJAVA7u3 - JRE 7u3
    QJAVA7u3 - JRE 7u3 x64

     

    UltraVNC
    QUVNC10962 - UltraVNC 1.0.9.6.2
    QUVNC10962 - UltraVNC 1.0.9.6.2 x64
    QUVNC10961 - UltraVNC 1.0.9.6.1
    QUVNC10961 - UltraVNC 1.0.9.6.1 x64

     

    VLC Media Player

    QVLC208 - VLC Media Player 2.0.8

    QVLC207 - VLC Media Player 2.0.7

    QVLC206 - VLC Media Player 2.0.6

    QVLC205 - VLC Media Player 2.0.5
    QVLC204 - VLC Media Player 2.0.4
    QVLC203 - VLC Media Player 2.0.3
    QVLC202 - VLC Media Player 2.0.2
    QVLC201 - VLC Media Player 2.0.1

     

    WinZip

    QWZ17510562 - WinZip 17.5.10562

    QWZ17510562 - WinZip 17.5.10562 x64

    QWZ17510480 - WinZip 17.5.10480

    QWZ17510480 - WinZip 17.5.10480 x64

    QWZ17010381 - WinZip 17.0.10381

    QWZ17010381 - WinZip 17.0.10381 x64

     

    WinZip 16
    QWZ16510096 - WinZip 16.5.10096
    QWZ16510096 - WinZip 16.5.10096 x64
    QWZ1609715 - WinZip 16.0.9715
    QWZ1609715 - WinZip 16.0.9715 x64
    QWZ1609691 - WinZip 16.0.9691
    QWZ1609691 - WinZip 16.0.9691 x64
    QWZ1609686 - WinZip 16.0.9686
    QWZ1609686 - WinZip 16.0.9686 x64
    QWZ1609715 - WinZip 16.5.10095 x64
    QWZ1609715 - WinZip 16.5.10095

     

    WinZip 15
    QWZ1559579 - WinZip 15.5.9579

     

    Wireshark

    QWSK1102 - Wireshark 1.10.2 - NEW

    QWSK1102 - Wireshark 1.10.2 x64 - NEW

    QWSK1101 - Wireshark 1.10.1

    QWSK1101 - Wireshark 1.10.1 x64

    QWSK1100 - Wireshark 1.10.0

    QWSK1100 - Wireshark 1.10.0 x64

    QWSK1810 - Wireshark 1.8.10 - NEW

    QWSK1810 - Wireshark 1.8.10 x64 - NEW

    QWSK189 - Wireshark 1.8.9

    QWSK189 - Wireshark 1.8.9 x64

    QWSK188 - Wireshark 1.8.8

    QWSK188 - Wireshark 1.8.8 x64

    QWSK187 - Wireshark 1.8.7

    QWSK187 - Wireshark 1.8.7 x64

    QWSK186 - Wireshark 1.8.6
    QWSK186 - Wireshark 1.8.6 x64

    QWSK185 - Wireshark 1.8.5
    QWSK185 - Wireshark 1.8.5 x64

    QWSK184 - Wireshark 1.8.4
    QWSK184 - Wireshark 1.8.4 x64
    QWSK183 - Wireshark 1.8.3
    QWSK183 - Wireshark 1.8.3 x64
    QWSK182 - Wireshark 1.8.2
    QWSK182 - Wireshark 1.8.2 x64
    QWSK181 - Wireshark 1.8.1
    QWSK181 - Wireshark 1.8.1 x64
    QWSK18 - Wireshark 1.8
    QWSK18 - Wireshark 1.8 x64
    QWSK168 - Wireshark 1.6.8 x64
    QWSK168 - Wireshark 1.6.8
    QWSK167 - Wireshark 1.6.7 x64
    QWSK167 - Wireshark 1.6.7
    QWSK166 - Wireshark 1.6.6
    QWSK166 - Wireshark 1.6.6 x64
    QWSK165 - Wireshark 1.6.5
    QWSK165 - Wireshark 1.6.5 x64
    QWSK164 - Wireshark 1.6.4
    QWSK164 - Wireshark 1.6.4 x64
    QWSK163 - Wireshark 1.6.3
    QWSK163 - Wireshark 1.6.3
    QWSK162 - Wireshark 1.6.2
    QWSK162 - Wireshark 1.6.2 x64
    QWSK161 - Wireshark 1.6.1
    QWSK161 - Wireshark 1.6.1 x64
    QWSK160 - Wireshark 1.6.0
    QWSK160 - Wireshark 1.6.0 x64
    QWSK147 - Wireshark 1.4.7
    QWSK147 - Wireshark 1.4.7 x64
    QWSK146 - Wireshark 1.4.6
    QWSK146 - Wireshark 1.4.6 x64
    QWSK144 - Wireshark 1.4.4
    QWSK144 - Wireshark 1.4.4 x64

     

    Yahoo! Messenger
    QYMSGR0192 - Yahoo! Messenger 11.5.0.192
    QYMSGR0228 - Yahoo! Messenger 11.5.0.228

     

    Zimbra Desktop

    QZMD722 - Zimbra Desktop 7.2.2

    QZMD721 - Zimbra Desktop 7.2.1
    QZMD71411299 - Zimbra Desktop 7.1.4 b11299
    QZMD714 - Zimbra Desktop 7.1.4
    QZMD712 - Zimbra Desktop 7.1.2

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