Purpose

This article is meant to provide information about how Protect provides security updates for Adobe and Mozilla products incrementally. 

Resolution

Additional Information

If you need to see how to perform a software distribution scan and deployment please view the "Perform a Software Deployment" video at the following site: http://www.shavlik.com/training-on-demand.aspx. 

Products

Shavlik Protect 9.x

vCenter Protect 8.x

Symptoms

When deploying from the console in Protect you choose the Deployment Configuration option to "Copy files to selected machine(s) but do not install", and you are using a deployment template configured to use a distribution server. However, patch files fail to copy to the target system in the C:\Windows\Propatches\Patches directory when you click "Deploy".

Cause

The reason that there are no patch files copied to the target system is because of the way distribution servers are used. Protect uses a map file that is copied to the target system along with a batch and confiuration file so that deployments know where to copy files from a distribution server. Because the batch file only runs when installation is initiated - it never runs for a "copy only", and because of this the patch files are never copied from the distribution server to the target system.

Resolution

Additional Information

If you would like to submit a feature request/change request please submit requests for vCenter Protect here: http://shavlik.featureidea.com

Products

Shavlik Protect 9.x

vCenter Protect 8.x

If Outlook Express has not been installed on a system, MS03-014 may appear as 'missing', however, the patch will not install.  This is a known issue when trying to install Outlook Express patches on systems where Outlook Express has been specifically removed from the Internet Explorer installation.

If Outlook Express is not installed, the system is not vulnerable to the specified issue, and thus can be ignored from the scan results (either right click and 'hide patch item', right click and select 'Modify criticality-Ignore' or create a patch group containing this patch and specifically filter to ignore this patch group in a scan template).

Scheduled Scans

When doing a scheduled scan, The Protect Console will schedule the event on the console. Everything is done from the console. No logs would be shown on the target machine.

Scheduled Deployments

When you click deploy, Protect will copy the patches you selected for deployment (Using NetBios Ports TCP 137-139 or TCP 445) to C:\Windows\ProPatches\Patches file on the target machine. It also creates and copies a batch file and a cfg file in C:\Windows\ProPatches\Install on the target machine.

Protect handles Deployments 2 different ways depending on what you have selected  in Tools-Options-Scheduling. The default is the Shavlik Scheduler.

Shavlik Scheduler

When the patches, bat, and cfg files are copied to the Propatches folder, the Scheduler is set during this time when to run the task. This can be verified in the C:\Windows\ProPatches\Scheduler\Scheduler.log. Scheduled tasks when made with the Shavlik Scheduler may be viewed on the Protect Console. This can be viewed by going under Manage-> Scheduled Tasks. (If your tasks are not showing up here, see this document http://community.shavlik.com/docs/DOC-23053)

When the scheduled deployment time occurs, the Shavlik Scheduler runs the .bat file created in C:\Windows\ProPatches\Install

You can view the deployment status by opening up View -> Deployment Tracker or Pressing F9. The ST Remote Scheduler Service reports back to the Console on Port TCP 3121.

**Note- If for some reason the Shavlik Scheduler fails to schedule the task, it will by default fail-over and use the Microsoft Scheduler for this specific job.

Microsoft Scheduler

After the patches, bat and cfg files are copied to the Propatches folder, the Protect console will schedule the task on the Target Machine using the Microsoft Schedulerfor the desired scheduled date.

If you would like to view this job, you will need to view this on the Target Machine. On the target machine, open the task scheduler. You will then click on Task Scheduler Library and see the job listed.

**Note if you use the Microsoft Scheduler, your jobs will not be listed under Manage->Scheduled Tasks.

When the scheduled deployment time occurs, the Microsoft Scheduler runs the .bat file created in C:\Windows\ProPatches\Install

You may still view data regarding the deployment by opening up View -> Deployment Tracker or Pressing F9

Symptoms

Jobs will be scheduled but never run and in the scheduled task log it shows a status of -2146232576.

Cause

This happens because the ST Remote Scheduler Service is dependent on the Remote Procedure Call Service and that service is not running.

Resolution

Start the Remote Prodedure Call Service.

Overview on how license seats are tracked/assigned with Protect

From Protect Help (Contents > Installation and Setup > Getting Started > How Licenses are Tracked):

When a patch deployment is performed, Shavlik Protect records the machine name in the database if it does not already exist.  From there, the number of remaining seats available for deployment is reduced by one for each target. If you elect to use Shavlik Protect Agent, each agent machine is allocated a license and also counts against the total number of license seats available. If the same machine is managed in both an agentless and agent-based manner, that machine is counted only once. Similarly, when scanning virtual machines, a machine is counted only once even if it is scanned both in online (powered on) mode and offline (powered off) mode.

Additional Information

When a deployment seat is assigned to a system, it will be assigned to that system for 45 days as long as the system is not deployed to again.

Deployment seats are not 'assigned' to a system when a scan is performed. Only when a deployment or agent installation takes place.

How to view the number of license seats used and systems currently assigned a license seat

Basic view of license usage

To see an overview of all current license usage for a Protect console, go to Help > About Shavlik Protect. Under 'Licensed Capabilities' you will see some useful information such as your expiration date, the total number of license seats you have available, the number of deployment seats used, and the features you have enabled.

Example:

Obtaining list of systems currently assigned a license seat

There is a report that can be run within Protect to obtain a list of systems that are currently assigned a license seat.

To obtain this report in Protect, go to Tools > Create Report. In the drop-down next to 'Select report to view:', choose "Seat License Status". Then click the 'Generate report' button. The Seat License Status report will provide a listing of the following information; Number of total license seats available, number of license seats used, number of license seats remaining, and a full list of all systems that currently have a license seat assigned.

Example of Seat License Status report:

If you have used all your license seats

If you have used all your available license seats and need additional seats here are your options:

1. If you have used all your license seats and require additional seats to continue patching or installing agents you will need to get in contact with our sales team. They will be able to add seats to your license key.

Contact for sales team:

Phone: 800-690-6911, option 1

Email: sales@shavlik.com

2. If you are renaming machines or cycling old/new machines in your network this can cause you to run out of license seats (since Protect assigns a license seat to machines by machine name for 45 days). If this is the case you should contact support and provide your license key for a workaround.

Contact for support:

http://www.shavlik.com/support/contact/

Please view this document http://community.shavlik.com/docs/DOC-23088 to review how the Shavlik Scheduler works.

Step 1

Please verify under Tools-Options-Scheduler that the Shavlik Scheduler is selected.

Step 2

Please open the Protect GUI and then go to Tools > Options > Logging and change logging to “All” for both user interface and services.

*Note- If you are unable to enable logging via the GUI see doc: http://community.shavlik.com/docs/DOC-22938

Step 3

Clear out the old logs, so we can reproduce the issue and recreate new logs to view the latest data

On the Protect Console Machine

1. Close the Protect GUI.

Stop the services:

For Protect 8.X, the services are: VMware vCenter Protect Console Service & Shavlik Remote Scheduler Service

For Protect 9.X the services are: Shavlik Protect Console Service & St Remote Scheduler Service

2. Delete all the logs from:

Vista & Later: C:\ProgramData\Shavlik Technologies\Logs

Earlier OS’s: C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\Logs

3. Start services and open the Protect GUI.

On the Target Server

Browse to C:\Windows\ProPatches and erase CL5.log, dplyevts.log, and Safereboot.log in that folder. * Note, they all might not be created.

Browse to C:\Windows\ProPatches\Scheduler and erase Scheduler.log

Step 4

Please reboot the Protect Console Machine and the Target server.

Step 5

If you are having problems scheduling deployments on 1 machine, please uninstall and reinstall the scheduler on the Target server. http://community.shavlik.com/docs/DOC-2222

If you are having problems scheduling deployments on all machines, please uninstall and reinstall the scheduler on the Protect Console Machine. After you do this you will need to do a Security Patch scan against the Protect Console Machine to have the results show again. http://community.shavlik.com/docs/DOC-2222

If you are having problems with quite a lot of scheduled machines but not all, and you do not want to uninstall/reinstall manually, please see this guide on creating a custom action to uninstall/reinstall the scheduler on multiple machines.  http://community.shavlik.com/docs/DOC-23009

Step 6

Set the logs to verbose on the target server. Please do this by following this guide. http://community.shavlik.com/docs/DOC-23048

Step 7

Please to a rescan, and a do a scheduled deployment for 5 minutes into the future to 1 target machine.

*Note please also check the date set. It defaults to 24 hours into the future.

If there are still Problems – Follow steps 8-10

Step 8

Take screenshots of any errors that pop up.

Step 9

Gather the logs on the Protect Console Patch Server here:

Windows 7, 8, 2008, 2012 & Vista: C:\ProgramData\LANDesk\Shavlik Protect\Logs

Earlier OS’s: C:\Documents and Settings\All Users\Application Data\LANDesk\Shavlik Protect\Logs

Gather the logs on the Target Server here:

- C:\Windows\ProPatches and gather CL5.log, dplyevts.log, and Safereboot.log in that folder

- C:\Windows\ProPatches\Scheduler\ and gather the Scheduler.log

Step 10

Please send the screenshots and both sets of logs back to Shavlik Support. You may contact support by opening up a case at the Smart Service Contact Portal, or by calling into support and having them open a case for you. here is the link to the contact information http://www.shavlik.com/support/contact/

Please also have the answers to the following questions when you contact support:

• Does the patch you are trying to deploy show up in C:\Windows\ProPatches\Patches
• In the C:\Windows\ProPatches\Install folder, is there any .bat files listed during the time of your scheduled scan? (If there are, please send the.bat file to support as well.)
• What happens when you manually run the target patch found in C:\Windows\ProPatches\Patches? Does it throw any errors? This is most likely a problem with your environment where something previously did not get installed or uninstalled correctly. Please send the screenshot of these errors as well.

Purpose:

This document will outline the process of backing up your Shavlik Protect database.

Resolution: In order to manually backup a Shavlik Protect or WMware vCenter Protect database, please ensure SQL Server Management Studio is installed. You may install it by selecting the link corresponding with your Microsoft SQL Server version below:

    •   SQL Server 2005 Express

    •   SQL Server 2008 Express

    •   SQL Server 2008 R2 Express

    •   SQL Server 2012 Express

Using SQL Server Management Studio:

1. Open Microsoft SQL Server Management Studio.
2. Connect to the appropriate SQL Server Instance and login with the appropriate credentials. This is [hostname]\SQLEXPRESS by default and uses Windows Authentication.

3. Expand the ‘Databases’ portion on the left hand side of the screen.
4. Right click on the ‘Protect’ or 'ShavlikScans' database. Select ‘Tasks’ and ‘Back Up’ from the menu.

5. Within the Back Up Database dialog box, the ensure the database name is ‘Protect’ and the ‘Backup Type’ is set to ‘Full’. The Backup set information may be altered per your environment but is not required as the defaults are acceptable. Within the Destination portion of this box, you may alter the backup files destination.

• Click ‘Add’ to create a new backup destination.

               Please Note: When adding a backup destination you must choose a file name and associated backup extension. (i.e. backup.bat, backup.trn)

• Click ‘Remove’ to remove the current backup file path in order to add a new one.

  6.   Click 'OK' to create the backup file.

Issue:

The scheduler does not successfully launch the deployment batch file and the following error is seen within the Scheduler.log file in the C:\Windows\ProPatches\Scheduler folder.

Error:
AcquireCreds failed: 0x8009030d

Cause:

The certificate or encryption key is out of date or incorrect on the target machine.

Resolution:

1. Launch the registry editor by running the ‘regedit’ command from the run application.

2. Navigate to and delete the registry key corresponding to the Protect version you are running.
    Note: It is highly recommended that a registry backup is created prior to altering.

    Protect 8x:

    32-bit machines: HKey_Local_Machine\Software\Shavlik\Scheduler\pk

    64-bit machines: HKey_Local_Machine\Wow6432Node\Software\Shavlik\Scheduler\pk

    Protect 9x:

    32-bit machines: HKey_Local_Machine\Software\LANDesk\Shavlik Protect\Scheduler\pk

    64-bit machines: HKey_Local_Machine\Software\Wow6432Node\LANDesk\Shavlik Protect\Scheduler\pk

3. Attempt to redeploy the patches. This process will fix the certificate or encryption key and the scheduler should now work as designed.

When the customer deploys an immediate scan, and the patches copy to the target machine, and the .bat and .cfg copy to the C:\Windows\Propatches\Install directory, but the deployment never starts.

Something is in use on port 5120.

This can be verified by seeing the following error in the C:\Windows\Propatches\Sscheduler\Scheduler.log

"SchedulerServer.cpp:51: Bind failed on port 5120: Error 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted."

This can be verified by running the following command on the target machine in a cmd window. netstat -b

This will show a list of ports and what program is using those ports.

This can be solved by changing changing the 3rd party program's port usage, or change Shavlik's Port usage.

This is done by going to Tools-Options-Scheduler and choosing a new port. *Note. This port will need to be opened on all target machines now.

Purpose

This article provides information about how patch scans with Protect may differ from Windows Update scans, specifically concerning patch severity.

Overview

Microsoft publishes severity information with each bulletin. The Shavlik Protect interface displays the Microsoft severity for each patch. Each Microsoft Bulletin includes an overall Maximum Severity Rating listed at the top of the bulletin, and is displayed in the Security Bulletin Search page. For example, for MS05-001, the maximum severity rating is Critical. 

Within each bulletin, the severity ratings are further assigned by the underlying operating system. The severity rating for the issue may be different, based on which operating system is involved. These specific settings may be viewed by expanding the Executive Summary of the security bulletin. For example, for MS05-001, the severity rating for NT4, Windows 2000, and Windows XP is Critical. The severity rating for Windows Server 2003 is Moderate. 

In the Protect GUI, the vendor severity rating is displayed for each patch and it is specific to the operating system or application that is installed. For NT4, Win2K, and XP systems the vendor severity rating for MS05-001 is displayed as Critical, while the same issue for WS03 is displayed as Moderate. 

Microsoft Windows Update (including Microsoft Update) categorizes updates in two buckets: High Priority and Software-Optional. 

The High Priority bucket includes both security-bulletin related patches and non-security patches. The Software-Optional bucket usually includes new software applications that can be installed (such as Windows Powershell and Windows Search). 

Protect scans for and deploys all Microsoft security bulletin related patches. Each Microsoft security bulletin related patch is assigned a Microsoft severity rating (Critical, Important, Moderate, Low) as detailed in the security bulletin. 

The severity rating in Protect properly reflects the rating assigned to the individual patches for the specified products, rather than the overall severity rating assigned to the bulletin as a whole. 

Protect also scans for and deploys many of the Microsoft non-security related patches. These patches are for issues such as performance and scalability-manageability. In Windows Update, these patches are included in the High Priority bucket alongside their security counterparts. In Protect, these patches are included as non-security patches available to be scanned via the WUScan scan template, or in a custom template when non-security patches are selected. 

Non-security patches, whether scanned from Windows Update or from Protect are NOT assigned severity ratings. (Severity ratings are only assigned by Microsoft for security patches referenced in security bulletins.) 

Microsoft includes both security and non-security patches in their High Priority bucket. This sometimes leads to confusion when prioritizing the patches that need to be installed. Shavlik recommends that all security patches be considered for installation (after appropriate internal testing). Shavlik recommends installing non-security updates as required by the business situation. Non-security updates are not necessary to maintain the security posture of your system. 

Another point of common confusion is the Update Type attribute that is displayed in Windows Update. This column displays Important or Recommended. This is commonly mistaken for the patch severity, however this is not related to security patch severity (Critical, Important, Moderate, Low). To see the security patch severity, click the update title on Windows Update, then click the corresponding More Information link to view the security bulletin and associated patch product severity rating. 

FAQs

Why does Microsoft show some non-security updates that Protect does not show?

While Shavlik strives to maintain consistency with Windows Update non-security patches, there may be times when Microsoft has released a non-security patch and Protect has yet to support that patch. Protect prioritizes patches to include support for security patches first, then non-security patches. If you see a non-security patch on Windows Update that is not listed in the Protect product, submit a request at http://shavlik.featureidea.com/ and request that the patch be added.

Why does Protect show some non-security updates that Windows Update does not show?
Shavlik strives to add support for as many non-security patches as possible. This includes both those listed on Windows Update as well as those available from the Microsoft Download Center (that may not be available via Windows Update). Many times we identify (or customers ask us to support) relevant patches on the Microsoft Download Center that are not on Windows Update (which may or may not be supported by Windows Update in the future). In these cases, you may see Protect scanning for and recommending non-security patches that are not on Windows Update. As with all non-security updates, use your own judgment to determine if the specific patch is relevant to your organization and prioritize deployment of those patches accordingly.

If a Protect Security Patch and/or WUScan scan shows my system as fully patched and Windows Update shows some missing High Priority updates, is my system really \"secure\"?
Yes*. The Protect Security Patch (default) template scans for all security patches. The WUScan scan template scans for all security patches as well as non-security patches. Both of these templates identify any missing security patches that need to be installed on your system to consider it fully patched with respect to security patches. (* Secure in this sense means fully patched for security issues. Configuration settings may still be required to fully secure your system for non patch related items).

Do I need to install all non-security High Priority items recommended by Windows Update?
No. Security bulletin related patches are the most important items to install. You should install all security bulletin related patches (pending your internal testing). Non-security patches can be installed to help address specific non-security issues as the need arises. It is not necessary to install these High Priority non-security patches to be secure.

Shavlik recommends scanning with the Security Patch Scan template and apply the patches that it finds missing. Use the non-security WUScan scan template as needed to find those non-security items that you wish to install.

What if I see a non-security High Priority patch on Windows Update that is not listed in the Protect product?
Submit your request at http://shavlik.featureidea.com/.

Why does Protect show security updates that Windows Update does not show?

The Protect application scans for security updates for both Microsoft and non-Microsoft products that Windows Update Microsoft Update does not scan for. For Microsoft products, this includes items such as Office 2000, Step by Step Interactive Training, Messenger, Services for Unix, FPSE, SQL 2000 (pre SP4), ISA Server.

The Protect application also scans for security patches on non-Microsoft products such as Sun Java, Mozilla Firefox, Apple iTunes, Adobe Acrobat and Reader, Adobe Flash, Citrix, RealPlayer, and others. Windows Update does not scan for or patch these third party products.

Products

Shavlik Protect 9.x

vCenter Protect 8.x

Symptoms

Agentless scan results differ from an Agent's scan results even though they are using the same scan template.

Cause

A custom scan template was setup to use the criticality filter.

The criticality filter is ignored by agent scans, this accounts for the difference in scan results between the agent and the agentless scans using the same template.

Criticality is the user supplied threat and severity level associated with a particular vulnerability, this is not the vendor criticality. Most likely these user criticallity levels are not being set by the user so it causes discrepensies in the filtered scan results.

Resolusion

When creating custom scan templates for use in both Agent and Agentless scans leave the criticality setting to scan for all.

Checklist for patch day when using agents with Protect

1) Make sure you are signed up for the XML Announcements list. This gives you up to date information on when XML releases and what new patches have been added into the product. Whenever our data content team releases new patch definitions for Protect you will be sent an email notification.

http://www.shavlik.com/support/xmlsubscribe/

You can also see the latest patch defiintion information at these sites:

http://protectessentials.shavlik.com/

https://twitter.com/ShavlikXML

2) Once the latest XML is live make sure your Protect console is updated.  Run Tools > Refresh Files.  This will check in with XML.Shavlik.com and update any new XML and Engine files.

You can Automate this update by doing the following:

In Shavlik Protect 9: Go to Tools > Operations > Downloads. Under 'Schedule automatic downloads' choose Core engines/definitions in the drop down, then click the Add button to the left. You can then set up a schedule for the definitions to automatically download. You may also want to set up the same type of schedule for Threat Engines/Definitions.

In Protect 8: Go to Tools > Options > Definitions. Put a check next to 'Periodically download new definitions', and you can set the schedule.

3) Download patches you need to push for this patch cycle.

This step is required for agents using a distribution server for patch downloads, but is optional for agents set to download from vendor over internet. 

The best way to do this is to scan a test group of machines that include all products and platforms that would be found in your production environment.  From that scan result select and download all or selected patches. Another method is to search for the patches you want within View > Patches and download any that you know are required.

4) Synchronize your distribution servers. (Not required if your agent policy is set to downlaod via Vendor over Internet.)

How to do this:

In Protect 9: Go to Tools > Operations > Distribution Servers. Under 'Distribution Servers' highlight the distribution server you wish to synchronize. You must set up a scheduled sync - in the drop-down above the recommended method is to choose 'All engines, definitions, and patch downloads'. Then click on 'Add scheduled sync'. This allows the synchronization to take place on the schedule you set up, and you will now see the synchronization jobs listed under the 'Scheduled automatic synchronization' area. If you wish to run synchronization immediately you can highlight one of the scheduled syncs, then click 'Run now'.

In Protect 8: Go to Tools > Distribution Servers > Synchronization tab.  Synch Engines and XML and Download Center. You can also enable automatic synchronization, which would take place at the same time as the schedule set up under Tools > Options > Definitions for the automatic download.

5) Update any approved patch listing in the agent policy or patch groups that are being used. If you use these methods to limit what Protect can scan for or deploy you may need to update them accordingly to contain any newly released patches.

Applies To

Shavlik Protect 9.x

vCenter Protect 8.x

Updated: 8/30/2013

7zip
Q7ZIP920 - 7-Zip 9.20
Q7ZIP920 - 7-Zip 9.20 x64

Adobe Acrobat 8
QAA0831 - Adobe Acrobat 8.3.1
QAA0811 - Adobe Acrobat 8.1.1
QAA0812 - Adobe Acrobat 8.1.2
QAA0813 - Adobe Acrobat 8.1.3
QAA0814 - Adobe Acrobat 8.1.4
QAA0815 - Adobe Acrobat 8.1.5
QAA0816 - Adobe Acrobat 8.1.6
QAA0817 - Adobe Acrobat 8.1.7
QAA0820 - Adobe Acrobat 8.2.0
QAA0822 - Adobe Acrobat 8.2.2
QAA0823 - Adobe Acrobat 8.2.3
QAA0825 - Adobe Acrobat 8.2.5
QAA0826 - Adobe Acrobat 8.2.6
QAA0830 - Adobe Acrobat 8.3

Adobe Acrobat 9

QAA0955 - Adobe Acrobat 9.5.5

QAA0954 - Adobe Acrobat 9.5.4

QAA0953 - Adobe Acrobat 9.5.3
QAA0952 - Adobe Acrobat 9.5.2
QAA0951 - Adobe Acrobat 9.5.1
QAA0950 - Adobe Acrobat 9.5.0
QAA0947 - Adobe Acrobat 9.4.7
QAA0946 - Adobe Acrobat 9.4.6
QAA0945 - Adobe Acrobat 9.4.5
QAA0944 - Adobe Acrobat 9.4.4
QAA0943 - Adobe Acrobat 9.4.3
QAA0942 - Adobe Acrobat 9.4.2
QAA0941 - Adobe Acrobat 9.4.1
QAA0940 - Adobe Acrobat 9.4.0
QAA0934 - Adobe Acrobat 9.3.4
QAA0933 - Adobe Acrobat 9.3.3

Adobe Acrobat X

QAA1017 - Adobe Acrobat X (10.1.7)

QAA1016 - Adobe Acrobat X (10.1.6)

QAA1015 - Adobe Acrobat X (10.1.5)
QAA1014 - Adobe Acrobat X (10.1.4)
QAA1013 - Adobe Acrobat X (10.1.3)
QAA1012 - Adobe Acrobat X (10.1.2)
QAA1011 - Adobe Acrobat X (10.1.1)
QAA1010 - Adobe Acrobat X (10.1)
QAA1003 - Adobe Acrobat X (10.0.3)
QAA1002 - Adobe Acrobat X (10.0.2)
QAA1001 - Adobe Acrobat X (10.0.1)

Adobe Acrobat XI

QAA1103 - Adobe Acrobat XI (11.0.3)

QAA1102 - Adobe Acrobat XI (11.0.2)

QAA1101 - Adobe Acrobat XI (11.0.1)

Adobe Air

QAIR3801280 - Adobe Air 3.8.0.1280 -NEW

QAIR380870 - Adobe Air 3.8.0.870

QAIR3702090 - Adobe Air 3.7.0.2090

QAIR3701860 - Adobe Air 3.7.0.1860

QAIR3701530 - Adobe Air 3.7.0.1530

QAIR3606090 - Adobe Air 3.6.0.6090

QAIR3605970 - Adobe Air 3.6.0.5970

QAIR3501060 - Adobe Air 3.5.0.1060
QAIR350880 - Adobe Air 3.5.0.880
QAIR350600 - Adobe Air 3.5.0.600
QAIR3402710 - Adobe Air 3.4.0.2710
QAIR3402540 - Adobe Air 3.4.0.2540
QAIR3303670 - Adobe Air 3.3.0.3670
QAIR330 - Adobe Air 3.3.0.3650
QAIR320 - Adobe Air 3.2.0.2070
QAIR310 - Adobe Air 3.1.0.4880
QAIR300 - Adobe Air 3.0.0.4080
QAIR271 - Adobe Air 2.7.1.19610
QAIR27019530 - Adobe Air 2.7.0.19530
QAIR270 - Adobe Air 2.7.0.19480
QAIR26019140 - Adobe Air 2.6.0.19140
QAIR260 - Adobe Air 2.6.0.19120
QAIR250 - Adobe Air 2.5.1.17730

Adobe Digital Editions
QADE172 - Adobe Digital Editions 1.7.2

Adobe Flash Player 11

QFM11880094 - Adobe Flash Player 11.8.800.94 for Firefox

QAF11880094 - Adobe Flash Player 11.8.800.94 for Internet Explorer

QFM117700224 - Adobe Flash Player 11.7.700.224 for Firefox

QAF117700224 - Adobe Flash Player 11.7.700.224 for Internet Explorer

QFM117700202 - Adobe Flash Player 11.7.700.202 for Firefox
QAF117700202 - Adobe Flash Player 11.7.700.202 for Internet Explorer

QFM117700169 - Adobe Flash Player 11.7.700.169 for Firefox
QAF117700169 - Adobe Flash Player 11.7.700.169 for Internet Explorer

QFM116602180 - Adobe Flash Player 11.6.602.180 for Firefox
QAF116602180 - Adobe Flash Player 11.6.602.180 for Internet Explorer

QFM116602171 - Adobe Flash Player 11.6.602.171 for Firefox
QAF116602171 - Adobe Flash Player 11.6.602.171 for Internet Explorer

QFM116602168 - Adobe Flash Player 11.6.602.168 for Firefox

QAF116602168 - Adobe Flash Player 11.6.602.168 for Internet Explorer

QFM115502149 - Adobe Flash Player 11.5.502.149 for Firefox
QAF115502149 - Adobe Flash Player 11.5.502.149 for Internet Explorer
QFM115502146 - Adobe Flash Player 11.5.502.146 for Firefox
QAF115502146 - Adobe Flash Player 11.5.502.146 for Internet Explorer
QFM115502135 - Adobe Flash Player 11.5.502.135 for Firefox
QAF115502135 - Adobe Flash Player 11.5.502.135 for Internet Explorer
QFM115502110 - Adobe Flash Player 11.5.502.110 for Firefox
QAF115502110 - Adobe Flash Player 11.5.502.110 for Internet Explorer
QFM114402287 - Adobe Flash Player 11.4.402.287 for Firefox
QAF114402287 - Adobe Flash Player 11.4.402.287 for Internet Explorer
QAF114402278 - Adobe Flash Player 11.4.402.278 for Internet Explorer
QFM114402278 - Adobe Flash Player 11.4.402.278 for Firefox
QAF114402265 - Adobe Flash Player 11.4.402.265 for Internet Explorer
QFM114402265 - Adobe Flash Player 11.4.402.265 for Firefox
QAF113300271 - Adobe Flash Player 11.3.300.271 for Internet Explorer
QFM113300271 - Adobe Flash Player 11.3.300.271 for Firefox
QAF113300270 - Adobe Flash Player 11.3.300.270 for Internet Explorer
QFM113300270 - Adobe Flash Player 11.3.300.270 for Firefox
QAF113300268 - Adobe Flash Player 11.3.300.268 for Internet Explorer
QFM113300268 - Adobe Flash Player 11.3.300.268 for Firefox
QAF113300265 - Adobe Flash Player 11.3.300.265 for Internet Explorer
QFM113300265 - Adobe Flash Player 11.3.300.265 for Firefox
QAF113300262 - Adobe Flash Player 11.3.300.262 for Firefox
QAF113300257 - Adobe Flash Player 11.3.300.257 for Internet Explorer
QAF113300257 - Adobe Flash Player 11.3.300.257 for Firefox
QAF112202235 - Adobe Flash Player 11.2.202.235 for Internet Explorer x86
QAF112202235 - Adobe Flash Player 11.2.202.235 for Internet Explorer x64
QAF112202235 - Adobe Flash Player 11.2.202.235 for Firefox x86
QAF112202235 - Adobe Flash Player 11.2.202.235 for Firefox x64
QAF112202233 - Adobe Flash Player 11.2.202.233 for Internet Explorer x64
QAF112202233 - Adobe Flash Player 11.2.202.233 for Internet Explorer x86
QAF112202233 - Adobe Flash Player 11.2.202.233 for Firefox x64
QAF112202233 - Adobe Flash Player 11.2.202.233 for Firefox x86
QAF112202228 - Adobe Flash Player 11.2.202.228 for Internet Explorer x86
QAF112202228 - Adobe Flash Player 11.2.202.228 for Internet Explorer x64
QAF112202228 - Adobe Flash Player 11.2.202.228 for Firefox x86
QAF112202228 - Adobe Flash Player 11.2.202.228 for Firefox x64
QAF11110263 - Adobe Flash Player 11.1.102.63 for Internet Explorer x86
QAF11110263 - Adobe Flash Player 11.1.102.63 for Internet Explorer x64
QAF11110263 - Adobe Flash Player 11.1.102.63 for Firefox x86
QAF11110263 - Adobe Flash Player 11.1.102.63 for Firefox x64
QAF11110262 - Adobe Flash Player 11.1.102.62 for Internet Explorer x86
QAF11110262 - Adobe Flash Player 11.1.102.62 for Internet Explorer x64
QAF11110262 - Adobe Flash Player 11.1.102.62 for Firefox x86
QAF11110262 - Adobe Flash Player 11.1.102.62 for Firefox x64
QAF11110255 - Adobe Flash Player 11.1.102.55 for Internet Explorer x86
QAF11110255 - Adobe Flash Player 11.1.102.55 for Internet Explorer x64
QAF11110255 - Adobe Flash Player 11.1.102.55 for Firefox x86
QAF11110255 - Adobe Flash Player 11.1.102.55 for Firefox x64

Adobe Flash Player 10

QAF10318390 - Adobe Flash Player 10.3.183.90 for Firefox

QAF10318390 - Adobe Flash Player 10.3.183.90 for Internet Explorer

QAF10318386 - Adobe Flash Player 10.3.183.86 for Firefox
QAF10318386 - Adobe Flash Player 10.3.183.86 for Internet Explorer

QAF10318375 - Adobe Flash Player 10.3.183.75 for Firefox
QAF10318375 - Adobe Flash Player 10.3.183.75 for Internet Explorer

QAF10318368 - Adobe Flash Player 10.3.183.68 for Firefox
QAF10318368 - Adobe Flash Player 10.3.183.68 for Internet Explorer

QAF10318367 - Adobe Flash Player 10.3.183.67 for Firefox
QAF10318367 - Adobe Flash Player 10.3.183.67 for Internet Explorer

QAF10318363 - Adobe Flash Player 10.3.183.63 for Firefox

QAF10318363 - Adobe Flash Player 10.3.183.63 for Internet Explorer

QAF10318355 - Adobe Flash Player 10.3.183.55 for Firefox
QAF10318355 - Adobe Flash Player 10.3.183.55 for Internet Explorer
QAF10318350 - Adobe Flash Player 10.3.183.50 for Firefox
QAF10318350 - Adobe Flash Player 10.3.183.50 for Internet Explorer
QAF10318348 - Adobe Flash Player 10.3.183.48 for Firefox
QAF10318348 - Adobe Flash Player 10.3.183.48 for Internet Explorer
QAF10318343 - Adobe Flash Player 10.3.183.43 for Firefox
QAF10318343 - Adobe Flash Player 10.3.183.43 for Internet Explorer
QAF10318329 - Adobe Flash Player 10.3.183.29 for Firefox
QAF10318329 - Adobe Flash Player 10.3.183.29 for Internet Explorer
QAF10318325 - Adobe Flash Player 10.3.183.25 for Internet Explorer
QAF10318325 - Adobe Flash Player 10.3.183.25 for Firefox
QAF10318323 - Adobe Flash Player 10.3.183.23 for Internet Explorer
QAF10318323 - Adobe Flash Player 10.3.183.23 for Firefox
QAF10318320 - Adobe Flash Player 10.3.183.20 for Internet Explorer
QAF10318320 - Adobe Flash Player 10.3.183.20 for Firefox
QAF10318319 - Adobe Flash Player 10.3.183.19 for Internet Explorer
QAF10318319 - Adobe Flash Player 10.3.183.19 for Firefox
QAF10318318 - Adobe Flash Player 10.3.183.18 for Internet Explorer
QAF10318318 - Adobe Flash Player 10.3.183.18 for Firefox
QAF10318316 - Adobe Flash Player 10.3.183.16 for Internet Explorer
QAF10318315 - Adobe Flash Player 10.3.183.15 for Internet Explorer
QAF10318315 - Adobe Flash Player 10.3.183.15 for Firefox
QAF10318311 - Adobe Flash Player 10.3.183.11 for Internet Explorer
QAF10318311 - Adobe Flash Player 10.3.183.11 for Firefox
QAF10318310 - Adobe Flash Player 10.3.183.10 for Internet Explorer
QAF10318310 - Adobe Flash Player 10.3.183.10 for Firefox
QAF1031837 - Adobe Flash Player 10.3.183.7 for Internet Explorer
QAF1031837 - Adobe Flash Player 10.3.183.7 for Firefox
QAF1031835 - Adobe Flash Player 10.3.183.5 for Internet Explorer
QAF1031835 - Adobe Flash Player 10.3.183.5 for Firefox
QAF10318134 - Adobe Flash Player 10.3.181.34 for Internet Explorer
QAF10318134 - Adobe Flash Player 10.3.181.34 for Firefox
QAF10318126 - Adobe Flash Player 10.3.181.26 for Internet Explorer
QAF10318126 - Adobe Flash Player 10.3.181.26 for Firefox
QAF10318123 - Adobe Flash Player 10.3.181.23 for Internet Explorer
QAF10318122 - Adobe Flash Player 10.3.181.22 for Firefox
QAF10318116 - Adobe Flash Player 10.3.181.16 for Internet Explorer
QAF10318114 - Adobe Flash Player 10.3.181.14 for Internet Explorer
QAF10318114 - Adobe Flash Player 10.3.181.14 for Firefox
QAF1021591 - Adobe Flash Player 10.2.159.1 for Firefox
QAF1021591 - Adobe Flash Player 10.2.159.1 for Internet Explorer
QAF1021531 - Adobe Flash Player 10.2.153.1 for Firefox
QAF1021531 - Adobe Flash Player 10.2.153.1 for Internet Explorer
QAF10215232 - Adobe Flash Player 10.2.152.32 for Firefox
QAF10215232 - Adobe Flash Player 10.2.152.32 for Internet Explorer
QAF10215226 - Adobe Flash Player 10.2.152.26 for Internet Explorer
QAF10215226 - Adobe Flash Player 10.2.152.26 for Firefox
QAF10110264 - Adobe Flash 10.1.102.64 for Internet Explorer
QAF10110264 - Adobe Flash 10.1.102.64 for FireFox
QAF1085 - Adobe Flash Player 10.1.85.3 for Internet Explorer
QAF1085 - Adobe Flash Player 10.1.85.3 for Firefox
QAF1082 - Adobe Flash Player 10.1.82.76 for Internet Explorer
QAF1082 - Adobe Flash Player 10.1.82.76 for Firefox
QAF1053 - Adobe Flash Player 10.1.53.64 for Internet Explorer
QAF1053 - Adobe Flash Player 10.1.53.64 for Firefox
QAF1045 - Adobe Flash Player 10.0.45.2 for Internet Explorer
QAF1045 - Adobe Flash Player 10.0.45.2 for Firefox
QAF1042 - Adobe Flash Player 10.0.42.34 for Internet Explorer
QAF1042 - Adobe Flash Player 10.0.42.34 for Firefox
QAF1032 - Adobe Flash Player 10.0.32.18 for Internet Explorer
QAF1032 - Adobe Flash Player 10.0.32.18 for Firefox

Adobe Flash Player 9
QAF9289 - Adobe Flash 9.0.289.0 for Internet Explorer
QAF9289 - Adobe Flash 9.0.289.0 for FireFox
QAF9283 - Adobe Flash Player 9.0.283.0 for Internet Explorer
QAF9283 - Adobe Flash Player 9.0.283.0 for Firefox
QAF9280 - Adobe Flash Player 9.0.280.0 for Internet Explorer
QAF9280 - Adobe Flash Player 9.0.280.0 for Firefox
QAF9277 - Adobe Flash Player 9.0.277.0 for Firefox
QAF9277 - Adobe Flash Player 9.0.277.0 for Internet Explorer
QAF9262 - Adobe Flash Player 9.0.262.0 for Internet Explorer
QAF9262 - Adobe Flash Player 9.0.262.0 for Firefox
QAF9260 - Adobe Flash Player 9.0.260.0 for Internet Explorer
QAF9260 - Adobe Flash Player 9.0.260.0 for Firefox
QAF9246 - Adobe Flash Player 9.0.246.0 for Internet Explorer
QAF9246 - Adobe Flash Player 9.0.246.0 for Firefox

Adobe Reader XI

QAR1103 - Adobe Reader XI (11.0.3)
QARM1103 - Adobe Reader MUI 11.0.3

QAR1102 - Adobe Reader XI (11.0.2)

QAR1101 - Adobe Reader XI (11.0.1)
QARM1101 - Adobe Reader MUI 11.0.1

Adobe Reader X

QAR1017 - Adobe Reader X (10.1.7)
QARM1017 - Adobe Reader MUI 10.1.7

QAR1016 - Adobe Reader X (10.1.6)

QAR1015 - Adobe Reader X (10.1.5)
QARM1015 - Adobe Reader MUI 10.1.5
QAR1014 - Adobe Reader X (10.1.4)
QARM1014 - Adobe Reader MUI 10.1.4
QAR1013 - Adobe Reader X (10.1.3)
QARM1013 - Adobe Reader MUI 10.1.3
QAR1012 - Adobe Reader X (10.1.2)
QARM1012 - Adobe Reader MUI 10.1.2
QAR1011 - Adobe Reader X (10.1.1)
QARM1011 - Adobe Reader MUI 10.1.1
QARM1010 - Adobe Reader MUI 10.1
QAR1010 - Adobe Reader X (10.1)
QAR1001 - Adobe Reader 10.0.1

Adobe Reader 9

QAR0955 - Adobe Reader 9.5.5

QAR0954 - Adobe Reader 9.5.4

QAR0953 - Adobe Reader 9.5.3
QAR0952 - Adobe Reader 9.5.2
QAR0951 - Adobe Reader 9.5.1
QAR0950 - Adobe Reader 9.5
QAR0947 - Adobe Reader 9.4.7
QAR0946 - Adobe Reader 9.4.6
QAR0945 - Adobe Reader 9.4.5
QAR0944 - Adobe Reader 9.4.4
QAR0943 - Adobe Reader 9.4.3
QAR0942 - Adobe Reader 9.4.2
QAR0941 - Adobe Reader 9.4.1
QAR0940 - Adobe Reader 9.4
QAR0934 - Adobe Reader 9.3.4
QAR0933 - Adobe Reader 9.3.3
QAR0932 - Adobe Reader 9.3.2
QAR0920 - Adobe Reader 9.3
QAR0910 - Adobe Reader 9.2

Adobe Reader 8
QAR0831 - Adobe Reader 8.3.1
QAR0820 - Adobe Reader 8.2
QAR0821 - Adobe Reader 8.2.1
QAR0822 - Adobe Reader 8.2.2
QAR0823 - Adobe Reader 8.2.3
QAR0824 - Adobe Reader 8.2.4
QAR0825 - Adobe Reader 8.2.5
QAR0826 - Adobe Reader 8.2.6
QAR0830 - Adobe Reader 8.3

Adobe Shockwave

QASW133 - Shockwave Player 12.0.3.133

QASW132 - Shockwave Player 12.0.2.122

QASW131 - Shockwave Player 12.0.0.112

QASW130 - Shockwave Player 11.6.8.638
QASW129 - Shockwave Player 11.6.7.637
QASW128 - Shockwave Player 11.6.6.636
QASW127 - Shockwave Player 11.6.5.635
QASW126 - Shockwave Player 11.6.4.634
QASW125 - Shockwave Player 11.6.3.633
QASW124 - Shockwave Player 11.6.1.629
QASW123 - Shockwave Player 11.6.0.626
QASW122 - Shockwave Player 11.5.9.620
QASW121 - Shockwave Player 11.5.9.615
QASW120 - Shockwave Player 11.5.8.612
QASW119 - Shockwave Player 11.5.7.609
QASW118 - Shockwave Player 11.5.6.606
QASW117 - Shockwave Player 11.5.2.602

Apache Tomcat 7

QATC7042 - Apache Tomcat 7.0.42

QATC7041 - Apache Tomcat 7.0.41

QATC7040 - Apache Tomcat 7.0.40

QATC7039 - Apache Tomcat 7.0.39

QATC7037 - Apache Tomcat 7.0.37

QATC7035 - Apache Tomcat 7.0.35

QATC7034 - Apache Tomcat 7.0.34
QATC7032 - Apache Tomcat 7.0.33
QATC7032 - Apache Tomcat 7.0.32
QATC7030 - Apache Tomcat 7.0.30
QATC7029 - Apache Tomcat 7.0.29
QATC7028 - Apache Tomcat 7.0.28
QATC7027 - Apache Tomcat 7.0.27
QATC7026 - Apache Tomcat 7.0.26

Apache Tomcat 6

QATC6037 - Apache Tomcat 6.0.37

QATC6036 - Apache Tomcat 6.0.36
QATC6035 - Apache Tomcat 6.0.35

Apache Tomcat 5
QATC5535 - Apache Tomcat 5.5.36
QATC5535 - Apache Tomcat 5.5.35

Apple iTunes

QAI1105 - iTunes 11.0.5.5

QAI1105 - iTunes 11.0.5.5 x64

QAI1104 - iTunes 11.0.4.4

QAI1104 - iTunes 11.0.4.4 x64

QAI1103 - iTunes 11.0.3.42

QAI1103 - iTunes 11.0.3.42 x64

QAI1102 - iTunes 11.0.2.26
QAI1102 - iTunes 11.0.2.26 x64

QAI1101 - iTunes 11.0.1.12
QAI1101 - iTunes 11.0.1.12 x64
QAI1100 - iTunes 11.0.0.163
QAI1100 - iTunes 11.0.0.163 x64
QAI1070 - iTunes 10.7.0.21
QAI1070 - iTunes 10.7.0.21 x64
QAI1064 - iTunes 10.6.3.25
QAI1064 - iTunes 10.6.3.25 x64
QAI1061 - iTunes 10.6.1.7
QAI1061 - iTunes 10.6.1.7 x64
QAI1053 - iTunes 10.6.0.40
QAI1053 - iTunes 10.6.0.40 x64
QAI1053 - iTunes 10.5.3.3
QAI1053 - iTunes 10.5.3.3 x64
QAI1052 - iTunes 10.5.2.11
QAI1052 - iTunes 10.5.2.11 x64
QAI1051 - iTunes 10.5.1.42
QAI1051 - iTunes 10.5.1.42 x64
QAI1050 - iTunes 10.5.0.142
QAI1050 - iTunes 10.5.0.142 x64
QAI1041 - iTunes 10.4.1.10
QAI1041 - iTunes 10.4.1.10 x64
QAI1040 - iTunes 10.4.0.80
QAI1040 - iTunes 10.4.0.80 x64
QAI1022 - iTunes 10.3.1.55
QAI1022 - iTunes 10.3.1.55 x64
QAI1022 - iTunes 10.2.2.12
QAI1022 - iTunes 10.2.2.12 x64
QAI1021 - iTunes 10.2.1.1
QAI1021 - iTunes 10.2.1.1 x64
QAI1020 - iTunes 10.2.0.34
QAI1020 - iTunes 10.2.0.34 x64
QAI1011 - iTunes 10.1.2.17 x64
QAI1011 - iTunes 10.1.2.17
QAI1010 - iTunes 10.1.0.54 x64
QAI1010 - iTunes 10.1.0.54
QAI1001 - iTunes 10.0.1 x64
QAI1001 - iTunes 10.0.1
QAI0100 - iTunes 10.0 x64
QAI0100 - iTunes 10.0
QAI0921 - iTunes 9.2.1 x64
QAI0921 - iTunes 9.2.1
QAI920 - iTunes 9.2.0 x64
QAI920 - iTunes 9.2.0
QAI0911 - iTunes 9.1.1 x64
QAI0911 - iTunes 9.1.1
QAI0910 - iTunes 9.1.0 x64
QAI0910 - iTunes 9.1.0
QAI0903 - iTunes 9.0.3 x64
QAI0903 - iTunes 9.0.3
QAI0902 - iTunes 9.0.2 x64
QAI0902 - iTunes 9.0.2
QAI0901 - iTunes 9.0.1 x64
QAI0901 – iTunes 9.0.1

Apple QuickTime

QAQ7740 - QuickTime 7.7.4

QAQ7730 - QuickTime 7.7.3
QAQ7720 - QuickTime 7.7.2
QAQ7710 - QuickTime 7.7.1
QAQ7700 - QuickTime 7.7
QAQ7690 - QuickTime 7.6.9
QAQ7680 - QuickTime 7.6.8
QAQ7670 - QuickTime 7.6.7
QAQ7660 - QuickTime 7.6.6
QAQ7650 - QuickTime 7.6.5
QAQ7640 - QuickTime 7.6.4

Apple Safari
QSAF517 - Safari 5.1.7
QSAF515 - Safari 5.1.5
QSAF514 - Safari 5.1.4
QSAF512 - Safari 5.1.2
QSAF511 - Safari 5.1.1
QSAF5100 - Safari 5.1
QSAF550 - Safari 5.0.5
QSAF540 - Safari 5.0.4
QSAF530 - Safari 5.0.3
QSAF520 - Safari 5.0.2
QSAF510 - Safari 5.0.1
QSAF500 - Safari 5.0
QSAF406 - Safari 4.0.5
QSAF406 - Safari 4.0.4
QSAF403 - Safari 4.0.3
QSAF402 - Safari 4.0.2
QSAF400 - Safari 4.0

Apple Application Support

QAAS023 - Apple Application Support 2.3.4

QAAS022 - Apple Application Support 2.3.3

QAAS021 - Apple Application Support 2.3.2
QAAS020 - Apple Application Support 2.3.0
QAAS019 - Apple Application Support 2.2.2
QAAS018 - Apple Application Support 2.1.9
QAAS017 - Apple Application Support 2.1.7
QAAS016 - Apple Application Support 2.1.6
QAAS015 - Apple Application Support 2.1.5
QAAS014 - Apple Application Support 2.0.1
QAAS013 - Apple Application Support 1.5.2
QAAS012 - Apple Application Support 1.5.1
QAAS011 - Apple Application Support 1.5.0
QAAS010 - Apple Application Support 1.4.1
QAAS009 - Apple Application Support 1.4.0
QAAS008 - Apple Application Support 1.3.2
QAAS007 - Apple Application Support 1.3.1
QAAS006 - Apple Application Support 1.3.0
QAAS005 - Apple Application Support 1.2.1
QAAS004 - Apple Application Support 1.2.0
QAAS003 - Apple Application Support 1.1.0
QAAS002 - Apple Application Support 1.0.1
QAAS001 - Apple Application Support 1.0.0

Audacity

QAUD203 - Audacity 2.0.3

QAUD202 - Audacity 2.0.2
QAUD200 - Audacity 2.0.0
QAUD126 - Audacity 1.2.6

Citrix Presentation Server 4.5 for 2003 x64
Q133140 - Hotfix PSE450R07W2K3X64041 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q132766 - Hotfix PSE450R07W2K3X64035 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131466 - Hotfix PSE450R07W2K3X64018 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131885 - Hotfix PSE450R07W2K3X64024 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131884 - Hotfix PSE450R06W2K3X64057 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131574 - Hotfix PSE450R07W2K3X64020 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131495 - Hotfix PSE450R07W2K3X64019 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130678 - Hotfix PSE450R07W2K3X64009 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130678 - Hotfix PSE450R07W2K3X64008 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130738 - Hotfix PSE450R06W2K3X64055 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q129380 - Hotfix PSE450R06W2K3X64047 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q129702 - Hotfix PSE450R06W2K3X64050 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q125705 - Hotfix PSE450R06W2K3X64012 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q126430 - Hotfix PSE450R05W2K3X64036 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q126466 - Hotfix PSE450R06W2K3X64021 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q127665 - Hotfix PSE450R06W2K3X64030 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q125924 - Hotfix PSE450R06W2K3X64013 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64

Citrix Presentation Server 4.5 for 2003 x86
Q132640 - Hotfix PSE450R07W2K3040 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q133359 - Hotfix PSE450R07W2K3053 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q132765 - Hotfix PSE450R07W2K3043 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131465 - Hotfix PSE450R07W2K3023 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131874 - Hotfix PSE450R07W2K3027 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131879 - Hotfix PSE450R06W2K3076 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131573 - Hotfix PSE450R07W2K3025 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131494 - Hotfix PSE450R07W2K3024 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130677 - Hotfix PSE450R07W2K3011 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130677 - Hotfix PSE450R07W2K3010 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130737 - Hotfix PSE450R06W2K3072 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130483 - Hotfix PSE450R07W2K3006 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q129379 - Hotfix PSE450R06W2K3064 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q129701 - Hotfix PSE450R06W2K3067 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125534 - Hotfix PSE450R06W2K3020 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q126435 - Hotfix PSE450R05W2K3050 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q126460 - Hotfix PSE450R06W2K3030 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125034 - Hotfix PSE450R06W2K3006 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125150 - Hotfix PSE450R06W2K3014 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125004 - Hotfix PSE450R06W2K3001 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q127660 - Hotfix PSE450R06W2K3042 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86

Citrix XenApp 5.0 for 2008 x64
Q134133 - Hotfix XAE500R01W2K8X64067 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q134145 - Hotfix XAE500W2K8X64089 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133804 - Hotfix XAE500R01W2K8X64063 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133131 - Hotfix XAE500R01W2K8X64057 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133139 - Hotfix XAE500R01W2K8X64058 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q132584 - Hotfix XAE500R01W2K8X64054 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q131836 - Hotfix XAE500R01W2K8X64051 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q131902 - Hotfix XAE500W2K8X64088 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130652 - Hotfix XAE500R01W2K8X64040 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130654 - Hotfix XAE500W2K8X64087 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129723 - Hotfix XAE500R01W2K8X64026 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130570 - Hotfix XAE500R01W2K8X64014 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129394 - Hotfix XAE500R01W2K8X64024 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129757 - Hotfix XAE500R01W2K8X64027 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129318 - Hotfix XAE500W2K8X64084 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129366 - Hotfix XAE500R01W2K8X64022 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129137 - Hotfix XAE500R01W2K8X64019 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129026 - Hotfix XAE500R01W2K8X64017 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q126504 - Hotfix XAE500W2K8X64068 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q127628 - Hotfix XAE500W2K8X64071 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125419 - Hotifx XAE500W2K8X64R01 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q120139 - Hotfix XAE500W2K8X64004 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q121670 - Hotfix XAE500W2K8X64016 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q121980 - Hotfix XAE500W2K8X64021 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124914 - Hotfix XAE500W2K8X64053 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124445 - Hotfix XAE500W2K8X64051 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124238 - Hotfix XAE500W2K8X64048 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125242 - Hotfix XAE500W2K8X64057 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125478 - Hotfix XAE500W2K8X64061 - For Citrix XenApp 5.0 for Windows Server 2008 x64

Citrix XenApp 5.0 for 2008 x86
Q134132 - Hotfix XAE500R01W2K8070 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q134144 - Hotfix XAE500W2K8089 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q133801 - Hotfix XAE500R01W2K8066 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q133126 - Hotfix XAE500R01W2K8060 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q131835 - Hotfix XAE500R01W2K8051 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q131900 - Hotfix XAE500W2K8086 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130651 - Hotfix XAE500R01W2K8040 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130653 - Hotfix XAE500W2K8085 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129725 - Hotfix XAE500R01W2K8028 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130565 - Hotfix XAE500R01W2K8038 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129393 - Hotfix XAE500R01W2K8024 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129756 - Hotfix XAE500R01W2K8029 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129317 - Hotfix XAE500W2K8083 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129365 - Hotfix XAE500R01W2K8022 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129132 - Hotfix XAE500R01W2K8019 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129025 - Hotfix XAE500R01W2K8018 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q126499 - Hotfix XAE500W2K8066 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q127627 - Hotfix XAE500W2K8071 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125414 - Hotfix XAE500W2K8R01 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q121661 - Hotfix XAE500W2K8017 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124444 - Hotfix XAE500W2K8049 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q121756 - Hotfix XAE500W2K8018 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q120128 - Hotfix XAE500W2K8005 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124237 - Hotfix XAE500W2K8046 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124913 - Hotfix XAE500W2K8050 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125241 - Hotfix XAE500W2K8056 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125477 - Hotfix XAE500W2K8058 - For Citrix XenApp 5.0 for Windows Server 2008 x86

FileZilla

QFILEZ373 - FileZilla Client 3.7.3

QFILEZ372 - FileZilla Client 3.7.2

QFILEZ3711 - FileZilla Client 3.7.1.1

QFILEZ371 - FileZilla Client 3.7.1

QFILEZ3702 - FileZilla Client 3.7.0.2

QFILEZ3701 - FileZilla Client 3.7.0.1
QFILEZ3700 - FileZilla Client 3.7.0

QFILEZ3602 - FileZilla Client 3.6.0.2
QFILEZ3601 - FileZilla Client 3.6.0.1
QFILEZ360 - FileZilla Client 3.6.0
QFILEZ353 - FileZilla Client 3.5.3
QFILEZ352 - FileZilla Client 3.5.2
QFILEZ351 - FileZilla Client 3.5.1

Google Chrome

Q290154762 - Google Chrome 29.0.1547.62 -NEW

Q290154757 - Google Chrome 29.0.1547.57

Q280150095 - Google Chrome 28.0.1500.95

Q280150072 - Google Chrome 28.0.1500.72

Q280150071 - Google Chrome 28.0.1500.71

Q2701453116 - Google Chrome 27.0.1453.116

Q2701453110 - Google Chrome 27.0.1453.110

Q270145394 - Google Chrome 27.0.1453.94

Q260141067 - Google Chrome 26.0.1410.67

Q260141064 - Google Chrome 26.0.1410.64

Q260141043 - Google Chrome 26.0.1410.43

Q2501364172 - Google Chrome 25.0.1364.172

Q2501364160 - Google Chrome 25.0.1364.160

Q2501364152 - Google Chrome 25.0.1364.152

Q250136497 - Google Chrome 25.0.1364.97

Q240131271 - Google Chrome 24.0.1312.71

Q240131260 - Google Chrome 24.0.1312.60

Q240131257 - Google Chrome 24.0.1312.57

Q240131256 - Google Chrome 24.0.1312.56

Q240131252 - Google Chrome 24.0.1312.52
Q230127195 - Google Chrome 23.0.1271.97
Q230127195 - Google Chrome 23.0.1271.95
Q230127191 - Google Chrome 23.0.1271.91
Q230127164 - Google Chrome 23.0.1271.64
Q220122996 - Google Chrome 22.0.1229.96
Q220122994 - Google Chrome 22.0.1229.94
Q220122992 - Google Chrome 22.0.1229.92
Q220122979 - Google Chrome 22.0.1229.79
Q210118089 - Google Chrome 21.0.1180.89
Q210118083 - Google Chrome 21.0.1180.83
Q210118079 - Google Chrome 21.0.1180.79
Q210118077 - Google Chrome 21.0.1180.77
Q210118075 - Google Chrome 21.0.1180.75
Q210118060 - Google Chrome 21.0.1180.60
Q200113257 - Google Chrome 20.0.1132.57
Q200113247 - Google Chrome 20.0.1132.47
Q200113243 - Google Chrome 20.0.1132.43
Q190108456 - Google Chrome 19.0.1084.56
Q190108452 - Google Chrome 19.0.1084.52
Q190108446 - Google Chrome 19.0.1084.46
Q1801025168 - Google Chrome 18.0.1025.168
Q1801025162 - Google Chrome 18.0.1025.162
Q1801025151 - Google Chrome 18.0.1025.151
Q1801025142 - Google Chrome 18.0.1025.142
Q17096379 - Google Chrome 17.0.963.83
Q17096379 - Google Chrome 17.0.963.79
Q17096378 - Google Chrome 17.0.963.78
Q17096356 - Google Chrome 17.0.963.56
Q17096346 - Google Chrome 17.0.963.46

Google Chrome Frame

Q290154762 - Google Chrome Frame 29.0.1547.62 -NEW

Q290154757 - Google Chrome Frame 29.0.1547.57

Q280150095 - Google Chrome Frame 28.0.1500.95

Q280150072 - Google Chrome Frame 28.0.1500.72

Q280150071 - Google Chrome Frame 28.0.1500.71

Q2701453116 - Google Chrome Frame 27.0.1453.116

Q2701453110 - Google Chrome Frame 27.0.1453.110

Q270145394 - Google Chrome Frame 27.0.1453.94

Q260141067 - Google Chrome Frame 26.0.1410.67

Q260141064 - Google Chrome Frame 26.0.1410.64

Q260141043 - Google Chrome Frame 26.0.1410.43

Q2501364172 - Google Chrome Frame 25.0.1364.172

Q2501364152 - Google Chrome Frame 25.0.1364.160

Q2501364152 - Google Chrome Frame 25.0.1364.152

Q250136497 - Google Chrome Frame 25.0.1364.97

Q240131271 - Google Chrome Frame 24.0.1312.71

Q240131257 - Google Chrome Frame 24.0.1312.57

Q240131256 - Google Chrome Frame 24.0.1312.56

Q240131252 - Google Chrome Frame 24.0.1312.52
Q230127195 - Google Chrome Frame 23.0.1271.97
Q230127195 - Google Chrome Frame 23.0.1271.95
Q230127191 - Google Chrome Frame 23.0.1271.91
Q230127164 - Google Chrome Frame 23.0.1271.64
Q220122996 - Google Chrome Frame 22.0.1229.96
Q220122994 - Google Chrome Frame 22.0.1229.94
Q220122992 - Google Chrome Frame 22.0.1229.92
Q220122979 - Google Chrome Frame 22.0.1229.79
Q210118089 - Google Chrome Frame 21.0.1180.89
Q210118083 - Google Chrome Frame 21.0.1180.83
Q210118079 - Google Chrome Frame 21.0.1180.79
Q210118075 - Google Chrome Frame 21.0.1180.75
Q210118060 - Google Chrome Frame 21.0.1180.60
Q200113257 - Google Chrome Frame 20.0.1132.57
Q200113247 - Google Chrome Frame 20.0.1132.47
Q200113243 - Google Chrome Frame 20.0.1132.43
Q190108456 - Google Chrome Frame 19.0.1084.56
Q190108452 - Google Chrome Frame 19.0.1084.52
Q190108446 - Google Chrome Frame 19.0.1084.46
Q1801025168 - Google Chrome Frame 18.0.1025.168

Google Earth

QGE7111888 - Google Earth 7.1.1.1888

QGE7111871 - Google Earth 7.1.1.1871

QGE7111580 - Google Earth 7.1.1.1580

QGE7038542 - Google Earth 7.0.3.8542

QGE7028415 - Google Earth 7.0.2.8415
QGE7018244 - Google Earth 7.0.1.8244
QGE6226613 - Google Earth 6.2.2.6613
QGE6216014 - Google Earth 6.2.1.6014

HP System Management Homepage 2
HP2115 - HP System Management Homepage 2.1.15

HP System Management Homepage 6
HP6312 - HP System Management Homepage 6.3.1
HP6312 - HP System Management Homepage 6.3.1 x64
HP6302 - HP System Management Homepage 6.3.0
HP6302 - HP System Management Homepage 6.3.0 x64
HP6227 - HP System Management Homepage 6.2.2
HP6238 - HP System Management Homepage 6.2.3

HP System Management Homepage 7

HP7213 - HP System Management Homepage 7.2.1.3

HP7213 - HP System Management Homepage 7.2.1.3 x64

HP72014 - HP System Management Homepage 7.2.0.14
HP72014 - HP System Management Homepage 7.2.0.14 x64

HP7123 - HP System Management Homepage 7.1.2.3
HP7123 - HP System Management Homepage 7.1.2.3 x64
HP7111 - HP System Management Homepage 7.1.1.1 x64
HP7111 - HP System Management Homepage 7.1.1.1
HP70024 - HP System Management Homepage 7.0.0 x64
HP70024 - HP System Management Homepage 7.0.0

ImgBurn

QIB2580 - ImgBurn 2.5.8.0

QIB2570 - ImgBurn 2.5.7.0
QIB2560 - ImgBurn 2.5.6.0
QIB2550 - ImgBurn 2.5.5.0

LibreOffice

QLIBO411 - LibreOffice 4.1.1 -NEW

QLIBO410 - LibreOffice 4.1.0

QLIBO405 - LibreOffice 4.0.5

QLIBO404 - LibreOffice 4.0.4

QLIBO403 - LibreOffice 4.0.3

QLIBO402 - LibreOffice 4.0.2

QLIBO401 - LibreOffice 4.0.1

QLIBO400 - LibreOffice 4.0.0

QLIBO367 - LibreOffice 3.6.7

QLIBO366 - LibreOffice 3.6.6

QLIBO365 - LibreOffice 3.6.5

QLIBO364 - LibreOffice 3.6.4
QLIBO363 - LibreOffice 3.6.3
QLIBO362 - LibreOffice 3.6.2
QLIBO361 - LibreOffice 3.6.1
QLIBO360 - LibreOffice 3.6.0
QLIBO357 - LibreOffice 3.5.7
QLIBO355 - LibreOffice 3.5.5
QLIBO354 - LibreOffice 3.5.4
QLIBO353 - LibreOffice 3.5.3
QLIBO352 - LibreOffice 3.5.2
QLIBO351 - LibreOffice 3.5.1
QLIBO350 - LibreOffice 3.5.0
QLIBO345 - LibreOffice 3.4.5
QLIBO344 - LibreOffice 3.4.4

MS_Legacy Access 2000
Q955441 - MS08-041
Q826292 - MS03-038

MS_Legacy Excel 2000
Q923090 - MS06-059
Q969683 - MS09-021
Q946979 - MS08-014
Q918424 - MS06-037
Q830349 - MS03-050
Q955461 - MS08-057
Q940596 - MS07-044
Q959964 - MS09-009
Q934447 - MS07-023
Q925524 - MS07-002
Q958435 - MS08-074
Q951582 - MS08-043
Q873372 - MS04-033
Q936511 - MS07-036
Q905757 - MS06-012

MS_Legacy ISA Server 2000
Q331065 - MS03-009
Q323889 - MS02-027
Q888258 - MS04-039
Q948257 - MS08-017
Q816458 - MS04-001
Q331066 - MS03-012
Q899753 - MS05-034
Q816456 - MS03-028

MS_Legacy Office 2000
Q822035 - MS03-037
Q923274 - MS06-062
Q921595 - MS08-044
Q920822 - MS06-047
Q934526 - MS07-025
Q929062 - MS07-015
Q914797 - MS06-039
Q931660 - MS08-017
Q920906 - MS07-013
Q944425 - MS08-013
Q947361 - MS08-016
Q917152 - MS06-038

MS_Legacy Outlook 2000
Q921593 - MS07-003
Q905646 - MS06-012
Q946986 - MS08-015
Q892842 - MS06-003

MS_Legacy PowerPoint 2000
Q957790 - MS09-017
Q916520 - MS06-028
Q905555 - MS06-012
Q923093 - MS06-058
Q921568 - MS06-048
Q949007 - MS08-051
Q889167 - MS06-010

MS_Legacy Publisher 2000
Q946255 - MS08-012
Q894540 - MS06-054
Q950682 - MS08-027

MS_Legacy Visual Studio .NET
Q924642 - MS07-012
Q958392 - MS08-070
Q937057 - MS07-052
Q933367 - MS08-017
Q924641 - MS07-012
Q947736 - MS08-052
Q830348 - MS04-028

MS_Legacy Microsoft VisualFoxPro 8.0
Q971104 - MS09-062
Q958369 - MS08-070
Q955368 - MS08-052

MS_Legacy Visual Studio .NET 2003
Q933369 - MS08-017
Q969172 - MS09-043
Q947737 - MS08-052
Q937059 - MS07-052
Q927696 - MS07-012
Q958393 - MS08-070
Q937058 - MS07-052
Q924643 - MS07-012
Q830348 - MS04-028
Q971089 - MS09-035
Q971022 - MS09-062

Mozilla Firefox 2
QFF2200 - Mozilla Firefox 2.0.0.20

Mozilla Firefox 3
QFF3628 - Mozilla Firefox 3.6.28
QFF3627 - Mozilla Firefox 3.6.27
QFF3626 - Mozilla Firefox 3.6.26
QFF3625 - Mozilla Firefox 3.6.25
QFF3624 - Mozilla Firefox 3.6.24
QFF3623 - Mozilla Firefox 3.6.23
QFF3622 - Mozilla Firefox 3.6.22
QFF3621 - Mozilla Firefox 3.6.21
QFF3620 - Mozilla Firefox 3.6.20
QFF3619 - Mozilla Firefox 3.6.19
QFF3618 - Mozilla Firefox 3.6.18
QFF3617 - Mozilla Firefox 3.6.17
QFF3616 - Mozilla Firefox 3.6.16
QFF3615 - Mozilla Firefox 3.6.15
QFF3614 - Mozilla Firefox 3.6.14
QFF3613 - Mozilla Firefox 3.6.13
QFF3612 - Mozilla Firefox 3.6.12
QFF3611 - Mozilla Firefox 3.6.11
QFF3610 - Mozilla Firefox 3.6.10
QFF3690 - Mozilla Firefox 3.6.9
QFF3680 - Mozilla Firefox 3.6.8
QFF3670 - Mozilla Firefox 3.6.7
QFF3641 - Mozilla Firefox 3.6.6
QFF3641 - Mozilla Firefox 3.6.4
QFF3631 - Mozilla Firefox 3.6.3
QFF3620 - Mozilla Firefox 3.6.2
QFF3600 - Mozilla Firefox 3.6
QFF3519 - Mozilla Firefox 3.5.19
QFF3518 - Mozilla Firefox 3.5.18
QFF3517 - Mozilla Firefox 3.5.17
QFF3516 - Mozilla Firefox 3.5.16
QFF3515 - Mozilla Firefox 3.5.15
QFF3514 - Mozilla Firefox 3.5.14
QFF3556 - Mozilla Firefox 3.5.13
QFF3556 - Mozilla Firefox 3.5.12
QFF3512 - Mozilla Firefox 3.5.11
QFF3555 - Mozilla Firefox 3.5.10
QFF3560 - Mozilla Firefox 3.5.9
QFF3580 - Mozilla Firefox 3.5.8
QFF3570 - Mozilla Firefox 3.5.7
QFF3560 - Mozilla Firefox 3.5.6
QFF3550 - Mozilla Firefox 3.5.5
QFF3540 - Mozilla Firefox 3.5.4
QFF3530 - Mozilla Firefox 3.5.3
QFF3520 - Mozilla Firefox 3.5.2
QFF3510 - Mozilla Firefox 3.5.1
QFF3500 - Mozilla Firefox 3.5
QFF3019 - Mozilla Firefox 3.0.19
QFF3181 - Mozilla Firefox 3.0.18
QFF3171 - Mozilla Firefox 3.0.17
QFF3161 - Mozilla Firefox 3.0.16
QFF3150 - Mozilla Firefox 3.0.15
QFF3140 - Mozilla Firefox 3.0.14
QFF3130 - Mozilla Firefox 3.0.13
QFF3120 - Mozilla Firefox 3.0.12
QFF3110 - Mozilla Firefox 3.0.11
QFF3100 - Mozilla Firefox 3.0.10

Mozilla Firefox 4
QFF4001 - Mozilla Firefox 4.0.1

Mozilla Firefox 5
QFF5010 - Mozilla Firefox 5.0.1
QFF5000 - Mozilla Firefox 5.0

Mozilla Firefox 6
QFF6020 - Mozilla Firefox 6.0.2
QFF6010 - Mozilla Firefox 6.0.1
QFF6000 - Mozilla Firefox 6.0

Mozilla Firefox 7
QFF7010 - Mozilla Firefox 7.0.1
QFF7000 - Mozilla Firefox 7.0

Mozilla Firefox 8
QFF8010 - Mozilla Firefox 8.0.1
QFF8000 - Mozilla Firefox 8.0

Mozilla Firefox 9
QFF9010 - Mozilla Firefox 9.0.1

Mozilla Firefox 10
QFF1002 - Mozilla Firefox 10.0.2
QFF1000 - Mozilla Firefox 10.0

Mozilla Firefox 10 ESR
QFFE1004 - Mozilla Firefox 10.0.4 ESR

Mozilla Firefox 11
QFF1100 - Mozilla Firefox 11.0

Mozilla Firefox 12
QFF1200 - Mozilla Firefox 12.0

Mozilla Firefox

QFF2301 - Mozilla Firefox 23.0.1

QFF2300 - Mozilla Firefox 23.0

QFF2200 - Mozilla Firefox 22.0

QFF2100 - Mozilla Firefox 21.0

QFF2001 - Mozilla Firefox 20.0.1

QFF2000 - Mozilla Firefox 20.0

QFF1902 - Mozilla Firefox 19.0.2

QFF1901 - Mozilla Firefox 19.0.1

QFF1900 - Mozilla Firefox 19

QFF1802 - Mozilla Firefox 18.0.2

QFF1801 - Mozilla Firefox 18.0.1

QFF1800 - Mozilla Firefox 18

QFFE1708 - Mozilla Firefox 17.0.8 ESR

QFFE1707 - Mozilla Firefox 17.0.7 ESR

QFFE1706 - Mozilla Firefox 17.0.6 ESR

QFFE1705 - Mozilla Firefox 17.0.5 ESR

QFFE1704 - Mozilla Firefox 17.0.4 ESR

QFFE1703 - Mozilla Firefox 17.0.3 ESR
QFFE1702 - Mozilla Firefox 17.0.2 ESR

QFFE10012 - Mozilla Firefox 10.0.12 ESR
QFF1701 - Mozilla Firefox 17.0.1
QFF1700 - Mozilla Firefox 17.0
QFFE10011 - Mozilla Firefox 10.0.11 ESR
QFF1602 - Mozilla Firefox 16.0.2
QFFE10010 - Mozilla Firefox 10.0.10 ESR
QFFE1009 - Mozilla Firefox 10.0.9 ESR
QFF1601 - Mozilla Firefox 16.0.1
QFFE1008 - Mozilla Firefox 10.0.8 ESR
QFF1600 - Mozilla Firefox 16.0
QFF1501 - Mozilla Firefox 15.0.1
QFF1500 - Mozilla Firefox 15.0
QFFE1007 - Mozilla Firefox 10.0.7 ESR
QFF1401 - Mozilla Firefox 14.0.1
QFFE1006 - Mozilla Firefox 10.0.6 ESR
QFF1301 - Mozilla Firefox 13.0.1
QFF1300 - Mozilla Firefox 13.0
QFFE1005 - Mozilla Firefox 10.0.5 ESR

Mozilla SeaMonkey

QSM122200 - Mozilla SeaMonkey 2.20

QSM122190 - Mozilla SeaMonkey 2.19

QSM122171 - Mozilla SeaMonkey 2.17.1

QSM122170 - Mozilla SeaMonkey 2.17

QSM122161 - Mozilla SeaMonkey 2.16.1

QSM122160 - Mozilla SeaMonkey 2.16

QSM122152 - Mozilla SeaMonkey 2.15.2

QSM122151 - Mozilla SeaMonkey 2.15.1

QSM122150 - Mozilla SeaMonkey 2.15

QSM122141 - Mozilla SeaMonkey 2.14.1
QSM122140 - Mozilla SeaMonkey 2.14
QSM122132 - Mozilla SeaMonkey 2.13.2
QSM122131 - Mozilla SeaMonkey 2.13.1
QSM122130 - Mozilla SeaMonkey 2.13
QSM122121 - Mozilla SeaMonkey 2.12.1
QSM122120 - Mozilla SeaMonkey 2.12
QSM122110 - Mozilla SeaMonkey 2.11
QSM122101 - Mozilla SeaMonkey 2.10.1
QSM122100 - Mozilla SeaMonkey 2.10
QSM2910 - Mozilla SeaMonkey 2.9.1
QSM2900 - Mozilla SeaMonkey 2.9
QSM2800 - Mozilla SeaMonkey 2.8
QSM2720 - Mozilla SeaMonkey 2.7.2
QSM2700 - Mozilla SeaMonkey 2.7
QSM2610 - Mozilla SeaMonkey 2.6.1
QSM2600 - Mozilla SeaMonkey 2.6
QSM2500 - Mozilla SeaMonkey 2.5
QSM2410 - Mozilla SeaMonkey 2.4.1
QSM2400 - Mozilla SeaMonkey 2.4
QSM2330 - Mozilla SeaMonkey 2.3.3
QSM2320 - Mozilla SeaMonkey 2.3.2
QSM2310 - Mozilla SeaMonkey 2.3.1
QSM2300 - Mozilla SeaMonkey 2.3
QSM2040 - Mozilla SeaMonkey 2.0.4
QSM2050 - Mozilla SeaMonkey 2.0.5
QSM2060 - Mozilla SeaMonkey 2.0.6
QSM2070 - Mozilla SeaMonkey 2.0.7
QSM2080 - Mozilla SeaMonkey 2.0.8
QSM2090 - Mozilla SeaMonkey 2.0.9
QSM2010 - Mozilla SeaMonkey 2.0.10
QSM2011 - Mozilla SeaMonkey 2.0.11
QSM2012 - Mozilla SeaMonkey 2.0.12
QSM2013 - Mozilla SeaMonkey 2.0.13
QSM2014 - Mozilla SeaMonkey 2.0.14
QSM2100 - Mozilla SeaMonkey 2.1
QSM2200 - Mozilla SeaMonkey 2.2

Mozilla Thunderbird 2
QTB2023 - Mozilla Thunderbird 2.0.0.23
QTB2022 - Mozilla Thunderbird 2.0.0.22
QTB2021 - Mozilla Thunderbird 2.0.0.21

Mozilla Thunderbird 3
QTB3120 - Mozilla Thunderbird 3.1.20
QTB3119 - Mozilla Thunderbird 3.1.19
QTB3118 - Mozilla Thunderbird 3.1.18
QTB3117 - Mozilla Thunderbird 3.1.17
QTB3116 - Mozilla Thunderbird 3.1.16
QTB3115 - Mozilla Thunderbird 3.1.15
QTB3114 - Mozilla Thunderbird 3.1.14
QTB3113 - Mozilla Thunderbird 3.1.13
QTB3112 - Mozilla Thunderbird 3.1.12
QTB3111 - Mozilla Thunderbird 3.1.11
QTB3110A - Mozilla Thunderbird 3.1.10
QTB3190 - Mozilla Thunderbird 3.1.9
QTB3180 - Mozilla Thunderbird 3.1.8
QTB3170 - Mozilla Thunderbird 3.1.7
QTB3160 - Mozilla Thunderbird 3.1.6
QTB3150 - Mozilla Thunderbird 3.1.5
QTB3140 - Mozilla Thunderbird 3.1.4
QTB3130 - Mozilla Thunderbird 3.1.3
QTB3120 - Mozilla Thunderbird 3.1.2
QTB3110 - Mozilla Thunderbird 3.1.1
QTB3100 - Mozilla Thunderbird 3.1.0
QTB3011 - Mozilla Thunderbird 3.0.11
QTB3010 - Mozilla Thunderbird 3.0.10
QTB3009 - Mozilla Thunderbird 3.0.9
QTB3008 - Mozilla Thunderbird 3.0.8
QTB3007 - Mozilla Thunderbird 3.0.7
QTB3006 - Mozilla Thunderbird 3.0.6
QTB3005 - Mozilla Thunderbird 3.0.5
QTB3004 - Mozilla Thunderbird 3.0.4
QTB3003 - Mozilla Thunderbird 3.0.3
QTB3002 - Mozilla Thunderbird 3.0.2
QTB3001 - Mozilla Thunderbird 3.0.1
QTB3000 - Mozilla Thunderbird 3.0

Mozilla Thunderbird 5
QTB5000 - Mozilla Thunderbird 5.0

Mozilla Thunderbird 6
QTB6020 - Mozilla Thunderbird 6.0.2
QTB6010 - Mozilla Thunderbird 6.0.1
QTB6000 - Mozilla Thunderbird 6.0

Mozilla Thunderbird 7
QTB7010 - Mozilla Thunderbird 7.0.1
QTB7000 - Mozilla Thunderbird 7.0

Mozilla Thunderbird 8
QTB8000 - Mozilla Thunderbird 8.0

Mozilla Thunderbird 9
QTB9010 - Mozilla Thunderbird 9.0.1
QTB9000 - Mozilla Thunderbird 9.0

Mozilla Thunderbird 10
QTB1002 - Mozilla Thunderbird 10.0.2
QTB1000 - Mozilla Thunderbird 10.0

Mozilla Thunderbird 10 ESR
QTBE1004 - Mozilla Thunderbird 10.0.4 ESR

Mozilla Thunderbird 11
QTB1101 - Mozilla Thunderbird 11.0.1
QTB1100 - Mozilla Thunderbird 11.0

Mozilla Thunderbird 12
QTB1201 - Mozilla Thunderbird 12.0.1
QTB1200 - Mozilla Thunderbird 12.0

Mozilla Thunderbird
QTBE10012 - Mozilla Thunderbird 10.0.12 ESR
QTBE1701 - Mozilla Thunderbird 17.0.1 ESR
QTB1700 - Mozilla Thunderbird 17.0
QTBE10011 - Mozilla Thunderbird 10.0.11 ESR
QTB1602 - Mozilla Thunderbird 16.0.2
QTBE10010 - Mozilla Thunderbird 10.0.10 ESR
QTBE1009 - Mozilla Thunderbird 10.0.9 ESR
QTB1601 - Mozilla Thunderbird 16.0.1
QTBE1008 - Mozilla Thunderbird 10.0.8 ESR
QTB1600 - Mozilla Thunderbird 16.0
QTB1501 - Mozilla Thunderbird 15.0.1
QTB1500 - Mozilla Thunderbird 15.0
QTBE1007 - Mozilla Thunderbird 10.0.7 ESR
QTB1400 - Mozilla Thunderbird 14.0
QTBE1006 - Mozilla Thunderbird 10.0.6 ESR
QTB1301 - Mozilla Thunderbird 13.0.1
QTB1300 - Mozilla Thunderbird 13.0
QTBE1005 - Mozilla Thunderbird 10.0.5 ESR

MozyHome

QMOZYH2220313 - MozyHome 2.22.0.313

QMOZYH2203278 - MozyHome 2.20.3.278

QMOZYH2202276 - MozyHome 2.20.2.276

QMOZYH2201269 - MozyHome 2.20.1.269

QMOZYH2184250 - MozyHome 2.18.4.250

QMOZYH2183247 - MozyHome 2.18.3.247

QMOZYH2182244 - MozyHome 2.18.2.244

QMOZYH2181235 - MozyHome 2.18.1.235
QMOZYH2180227 - MozyHome 2.18.0.227
QMOZYH2160215 - MozyHome 2.16.0.215
QMOZYH2142199 - MozyHome 2.14.2.199
QMOZYH2141193 - MozyHome 2.14.1.193
QMOZYH2140183 - MozyHome 2.14.0.183
QMOZYH2121160 - MozyHome 2.12.1.160
QMOZYH2120144 - MozyHome 2.12.0.144
QMOZYH210796 - MozyHome 2.10.7.96
QMOZYH21030 - MozyHome 2.10.3.0

MozyPro

QMOZYP2220313 - MozyPro 2.22.0.313

QMOZYP2203278 - MozyPro 2.20.3.278

QMOZYP2202276 - MozyPro 2.20.2.276

QMOZYP2201269 - MozyPro 2.20.1.269

QMOZYP2184250 - MozyPro 2.18.4.250

QMOZYP2183247 - MozyPro 2.18.3.247

QMOZYP2182244 - MozyPro 2.18.2.244

QMOZYP2181235 - MozyPro 2.18.1.235
QMOZYP2180227 - MozyPro 2.18.0.227
QMOZYP2160215 - MozyPro 2.16.0.215
QMOZYP2142199 - MozyPro 2.14.2.199
QMOZYP2141193 - MozyPro 2.14.1.193
QMOZYP2140183 - MozyPro 2.14.0.183
QMOZYP2121160 - MozyPro 2.12.1.160
QMOZYP2120144 - MozyPro 2.12.0.144
QMOZYP210796 - MozyPro 2.10.7.96
QMOZYP21030 - MozyPro 2.10.3.0

Notepad++

QNPPP645 - Notepad++ 6.4.5

QNPPP643 - Notepad++ 6.4.3

QNPPP642 - Notepad++ 6.4.2

QNPPP641 - Notepad++ 6.4.1

QNPPP633 - Notepad++ 6.3.3

QNPPP632 - Notepad++ 6.3.2

QNPPP631 - Notepad++ 6.3.1
QNPPP630 - Notepad++ 6.3

QNPPP623 - Notepad++ 6.2.3
QNPPP622 - Notepad++ 6.2.2
QNPPP620 - Notepad++ 6.2
QNPPP618 - Notepad++ 6.1.8
QNPPP617 - Notepad++ 6.1.7
QNPPP615 - Notepad++ 6.1.5
QNPPP614 - Notepad++ 6.1.4
QNPPP613 - Notepad++ 6.1.3
QNPPP612 - Notepad++ 6.1.2
QNPPP610 - Notepad++ 6.1
QNPPP600 - Notepad++ 6.0
QNPPP598 - Notepad++ 5.9.8
QNPPP5962 - Notepad++ 5.9.6.2

OpenOffice

QOR400 - OpenOffice 4.0.0

QOR341 - OpenOffice 3.4.1
QOR340 - OpenOffice 3.4.0
QOR330 - OpenOffice.org 3.3.0

Opera

QOP1216 - Opera 12.16

QOP1216 - Opera 12.16 x64

QOP1215 - Opera 12.15
QOP1215 - Opera 12.15 x64

QOP1214 - Opera 12.14
QOP1214 - Opera 12.14 x64

QOP1213 - Opera 12.13
QOP1213 - Opera 12.13 x64
QOP1212 - Opera 12.12
QOP1212 - Opera 12.12 x64
QOP1211 - Opera 12.11
QOP1211 - Opera 12.11 x64
QOP1210 - Opera 12.10
QOP1210 - Opera 12.10 x64
QOP1202 - Opera 12.02
QOP1202 - Opera 12.02 x64
QOP1201 - Opera 12.01
QOP1201 - Opera 12.01 x64
QOP1200 - Opera 12.00
QOP1200 - Opera 12.00 x64
QOP1164 - Opera 11.64
QOP1162 - Opera 11.62
QOP1161 - Opera 11.61
QOP1160 - Opera 11.60
QOP1152 - Opera 11.52
QOP1151 - Opera 11.51
QOP1150 - Opera 11.50
QOP1111 - Opera 11.11
QOP1110 - Opera 11.10
QOP1101 - Opera 11.01
QOP1100 - Opera 11.00
QOP1063 - Opera 10.63
QOP1062 - Opera 10.62
QOP1061 - Opera 10.61
QOP1060 - Opera 10.60
QOP1054 - Opera 10.54
QOP1053 - Opera 10.53
QOP1052 - Opera 10.52

Pidgin

QPID217 - Pidgin 2.10.7

QPID216 - Pidgin 2.10.6
QPID215 - Pidgin 2.10.5
QPID214 - Pidgin 2.10.4
QPID213 - Pidgin 2.10.3
QPID212 - Pidgin 2.10.2
QPID211 - Pidgin 2.10.1
QPID210 - Pidgin 2.10.0

RealPlayer

QRP1603 - RealPlayer 16.0.3.51

QRP1602 - RealPlayer 16.0.2.32

QRP1601 - RealPlayer 16.0.1.18

QRP1600 - RealPlayer 16.0.0.282
QRP1506 - RealPlayer 15.0.6.14
QRP1505 - RealPlayer 15.0.5.109
QRP1504 - RealPlayer 15.0.4.53
QRP1503 - RealPlayer 15.0.3.37
QRP1502 - RealPlayer 15.0.2.72
QRP1501 - RealPlayer 15.0.1.13
QRP1500 - RealPlayer 15.0.0.198
QRP1209 - RealPlayer 12.0.1.669
QRP1208 - RealPlayer 12.0.1.666
QRP1207 - RealPlayer 12.0.1.660
QRP1206 - RealPlayer 12.0.1.652
QRP1205 - RealPlayer 12.0.1.647
QRP1204 - RealPlayer 12.0.1.633
QRP1203 - RealPlayer 12.0.1.609
QRP1202 - RealPlayer 12.0.0.879
QRP1201 - RealPlayer 12.0.0.658
QRP1200 - RealPlayer 12.0.0.343

RealVNC

QVNC505 - RealVNC 5.0.5

QVNC504 - RealVNC 5.0.4

QVNC503 - RealVNC 5.0.3
QVNC502 - RealVNC 5.0.2
QVNC501 - RealVNC 5.0.1
RVNC001 - RealVNC 4.1.3

Skype

QSKY670102 - Skype 6.7.0.102

QSKY660106 - Skype 6.6.0.106

QSKY650158 - Skype 6.5.0.158

QSKY630107 - Skype 6.3.0.107

QSKY630105 - Skype 6.3.0.105

QSKY620106 - Skype 6.2.0.106

QSKY61129 - Skype 6.1.129

QSKY60126 - Skype 6.0.126
QSKY60120 - Skype 6.0.120
QSKY5100116 - Skype 5.10.0.116
QSKY5100115 - Skype 5.10.0.115
QSKY510114 - Skype 5.10.114
QSKY59123 - Skype 5.9.123
QSKY59115 - Skype 5.9.115
QSKY59114 - Skype 5.9.114
QSKY58158 - Skype 5.8.158
QSKY58156 - Skype 5.8.156
QSKY58154 - Skype 5.8.154
QSKY55124 - Skype 5.5.124
QSKY55117 - Skype 5.5.117
QSKY55115 - Skype 5.5.115
QSKY55114 - Skype 5.5.114
QSKY55113 - Skype 5.5.113
QSKY55112 - Skype 5.5.112
QSKY53120 - Skype 5.3.120
QSKY53116 - Skype 5.3.116
QSKY53111 - Skype 5.3.111
QSKY53108 - Skype 5.3.108
QSKY51112 - Skype 5.1.112
QSKY51104 - Skype 5.1.104
QSKY50156 - Skype 5.0.156
QSKY50152 - Skype 5.0.152
QSKY42187 - Skype 4.2.187
QSKY42163 - Skype 4.2.169
QSKY42163 - Skype 4.2.163
QSKY42158 - Skype 4.2.158
QSKY42155 - Skype 4.2.155
QSKY42152 - Skype 4.2.152
QSKY41179 - Skype 4.1.179
QSKY41166 - Skype 4.1.166
QSKY41141 - Skype 4.1.141
QSKY41136 - Skype 4.1.136
QSKY40227 - Skype 4.0.227
QSKY40226 - Skype 4.0.226
QSKY40224 - Skype 4.0.224
QSKY40216 - Skype 4.0.216
QSKY40215 - Skype 4.0.215
QSKY40206 - Skype 4.0.206

Sun Microsystems Java Runtime Environment 1.4
QJAVA14 - Sun Java 1.4

Sun Microsystems Java Runtime Environment 5.0
QJAVA50r22 - Sun Java 5.0 r22 x64 – Currently Unsupported
QJAVA50r22 - Sun Java 5.0 r22
QJAVA50r20 - Sun Java 5.0 r20 x64 – Currently Unsupported
QJAVA50r20 - Sun Java 5.0 r20
QJAVA50r19 - Sun Java 5.0 r19 x64 – Currently Unsupported
QJAVA50r19 - Sun Java 5.0 r19
QJAVA50r18 - Sun Java 5.0 r18 x64 – Currently Unsupported
QJAVA50r18 - Sun Java 5.0 r18

Sun Microsystems Java Runtime Environment 6.0

QJAVA60r45 - Sun Java 6.0 r45
QJAVA60r45 - Sun Java 6.0 r45 x64

QJAVA60r43 - Sun Java 6.0 r43
QJAVA60r43 - Sun Java 6.0 r43 x64

QJAVA60r41 - Sun Java 6.0 r41
QJAVA60r41 - Sun Java 6.0 r41 x64

QJAVA60r39 - Sun Java 6.0 r39
QJAVA60r39 - Sun Java 6.0 r39 x64

QJAVA60r38 - Sun Java 6.0 r38
QJAVA60r38 - Sun Java 6.0 r38 x64
QJAVA60r37 - Sun Java 6.0 r37
QJAVA60r37 - Sun Java 6.0 r37 x64
QJAVA60r35 - Sun Java 6.0 r35
QJAVA60r35 - Sun Java 6.0 r35 x64
QJAVA60r34 - Sun Java 6.0 r34
QJAVA60r34 - Sun Java 6.0 r34 x64
QJAVA60r33 - Sun Java 6.0 r33
QJAVA60r33 - Sun Java 6.0 r33 x64
QJAVA60r32 - Sun Java 6.0 r32
QJAVA60r32 - Sun Java 6.0 r32 x64
QJAVA60r31 - Sun Java 6.0 r31
QJAVA60r31 - Sun Java 6.0 r31 x64
QJAVA60r30 - Sun Java 6.0 r30
QJAVA60r30 - Sun Java 6.0 r30 x64
QJAVA60r29 - Sun Java 6.0 r29
QJAVA60r29 - Sun Java 6.0 r29 x64
QJAVA60r27 - Sun Java 6.0 r27
QJAVA60r27 - Sun Java 6.0 r27 x64
QJAVA60r26 - Sun Java 6.0 r26
QJAVA60r26 - Sun Java 6.0 r26 x64
QJAVA60r25 - Sun Java 6.0 r25
QJAVA60r25 - Sun Java 6.0 r25 x64
QJAVA60r24 - Sun Java 6.0 r24
QJAVA60r24 - Sun Java 6.0 r24 x64
QJAVA60r22 - Sun Java 6.0 r22 x64
QJAVA60r22 - Sun Java 6.0 r22
QJAVA60r21 - Sun Java 6.0 r21 x64
QJAVA60r21 - Sun Java 6.0 r21
QJAVA60r20 - Sun Java 6.0 r20 x64
QJAVA60r20 - Sun Java 6.0 r20
QJAVA60r19 - Sun Java 6.0r19 x64
QJAVA60r19 - Sun Java 6.0r19
QJAVA60r18 - Sun Java 6.0 r18 x64
QJAVA60r18 - Sun Java 6.0 r18
QJAVA60r17 - Sun Java 6.0 r17 x64
QJAVA60r17 - Sun Java 6.0 r17
QJAVA60r16 - Sun Java 6.0 r16 x64
QJAVA60r16 - Sun Java 6.0 r16
QJAVA60r15 - Sun Java 6.0 r15 x64
QJAVA60r15 - Sun Java 6.0 r15
QJAVA60r14 - Sun Java 6.0 r14 x64
QJAVA60r14 - Sun Java 6.0 r14
QJAVA60r13 - Sun Java 6.0 r13 x64
QJAVA60r13 - Sun Java 6.0 r13

JRE 7

QJAVA7u25 - JRE 7u25

QJAVA7u25 - JRE 7u25 x64

QJAVA7u21 - JRE 7u21
QJAVA7u21 - JRE 7u21 x64

QJAVA7u17 - JRE 7u17
QJAVA7u17 - JRE 7u17 x64

QJAVA7u15 - JRE 7u15

QJAVA7u15 - JRE 7u15 x64

QJAVA7u13 - JRE 7u13

QJAVA7u13 - JRE 7u13 x64

QJAVA7u11 - JRE 7u11

QJAVA7u11 - JRE 7u11 x64

QJAVA7u10 - JRE 7u10
QJAVA7u10 - JRE 7u10 x64
QJAVA7u9 - JRE 7u9
QJAVA7u9 - JRE 7u9 x64
QJAVA7u7 - JRE 7u7
QJAVA7u7 - JRE 7u7 x64
QJAVA7u6 - JRE 7u6
QJAVA7u6 - JRE 7u6 x64
QJAVA7u5 - JRE 7u5
QJAVA7u5 - JRE 7u5 x64
QJAVA7u4 - JRE 7u4
QJAVA7u4 - JRE 7u4 x64
QJAVA7u3 - JRE 7u3
QJAVA7u3 - JRE 7u3 x64

UltraVNC
QUVNC10962 - UltraVNC 1.0.9.6.2
QUVNC10962 - UltraVNC 1.0.9.6.2 x64
QUVNC10961 - UltraVNC 1.0.9.6.1
QUVNC10961 - UltraVNC 1.0.9.6.1 x64

VLC Media Player

QVLC208 - VLC Media Player 2.0.8

QVLC207 - VLC Media Player 2.0.7

QVLC206 - VLC Media Player 2.0.6

QVLC205 - VLC Media Player 2.0.5
QVLC204 - VLC Media Player 2.0.4
QVLC203 - VLC Media Player 2.0.3
QVLC202 - VLC Media Player 2.0.2
QVLC201 - VLC Media Player 2.0.1

WinZip

QWZ17510562 - WinZip 17.5.10562

QWZ17510562 - WinZip 17.5.10562 x64

QWZ17510480 - WinZip 17.5.10480

QWZ17510480 - WinZip 17.5.10480 x64

QWZ17010381 - WinZip 17.0.10381

QWZ17010381 - WinZip 17.0.10381 x64

WinZip 16
QWZ16510096 - WinZip 16.5.10096
QWZ16510096 - WinZip 16.5.10096 x64
QWZ1609715 - WinZip 16.0.9715
QWZ1609715 - WinZip 16.0.9715 x64
QWZ1609691 - WinZip 16.0.9691
QWZ1609691 - WinZip 16.0.9691 x64
QWZ1609686 - WinZip 16.0.9686
QWZ1609686 - WinZip 16.0.9686 x64
QWZ1609715 - WinZip 16.5.10095 x64
QWZ1609715 - WinZip 16.5.10095

WinZip 15
QWZ1559579 - WinZip 15.5.9579

Wireshark

QWSK1101 - Wireshark 1.10.1

QWSK1101 - Wireshark 1.10.1 x64

QWSK1100 - Wireshark 1.10.0

QWSK1100 - Wireshark 1.10.0 x64

QWSK189 - Wireshark 1.8.9

QWSK189 - Wireshark 1.8.9 x64

QWSK188 - Wireshark 1.8.8

QWSK188 - Wireshark 1.8.8 x64

QWSK187 - Wireshark 1.8.7

QWSK187 - Wireshark 1.8.7 x64

QWSK186 - Wireshark 1.8.6
QWSK186 - Wireshark 1.8.6 x64

QWSK185 - Wireshark 1.8.5
QWSK185 - Wireshark 1.8.5 x64

QWSK184 - Wireshark 1.8.4
QWSK184 - Wireshark 1.8.4 x64
QWSK183 - Wireshark 1.8.3
QWSK183 - Wireshark 1.8.3 x64
QWSK182 - Wireshark 1.8.2
QWSK182 - Wireshark 1.8.2 x64
QWSK181 - Wireshark 1.8.1
QWSK181 - Wireshark 1.8.1 x64
QWSK18 - Wireshark 1.8
QWSK18 - Wireshark 1.8 x64
QWSK168 - Wireshark 1.6.8 x64
QWSK168 - Wireshark 1.6.8
QWSK167 - Wireshark 1.6.7 x64
QWSK167 - Wireshark 1.6.7
QWSK166 - Wireshark 1.6.6
QWSK166 - Wireshark 1.6.6 x64
QWSK165 - Wireshark 1.6.5
QWSK165 - Wireshark 1.6.5 x64
QWSK164 - Wireshark 1.6.4
QWSK164 - Wireshark 1.6.4 x64
QWSK163 - Wireshark 1.6.3
QWSK163 - Wireshark 1.6.3
QWSK162 - Wireshark 1.6.2
QWSK162 - Wireshark 1.6.2 x64
QWSK161 - Wireshark 1.6.1
QWSK161 - Wireshark 1.6.1 x64
QWSK160 - Wireshark 1.6.0
QWSK160 - Wireshark 1.6.0 x64
QWSK147 - Wireshark 1.4.7
QWSK147 - Wireshark 1.4.7 x64
QWSK146 - Wireshark 1.4.6
QWSK146 - Wireshark 1.4.6 x64
QWSK144 - Wireshark 1.4.4
QWSK144 - Wireshark 1.4.4 x64

Yahoo! Messenger
QYMSGR0192 - Yahoo! Messenger 11.5.0.192
QYMSGR0228 - Yahoo! Messenger 11.5.0.228

Zimbra Desktop

QZMD722 - Zimbra Desktop 7.2.2

QZMD721 - Zimbra Desktop 7.2.1
QZMD71411299 - Zimbra Desktop 7.1.4 b11299
QZMD714 - Zimbra Desktop 7.1.4
QZMD712 - Zimbra Desktop 7.1.2

Here are some basic instructions on how to gather console, client (target) side logs, and agent logs for Protect 8.x and 9.x.  These should work for most console and agent type issues.

Protect 9.X console logging:

1. Please open the Protect GUI and then go to Tools > Options > Logging and change logging to “All” for both user interface and services.

a. If you are unable to set logging via the GUI see this doc: http://community.shavlik.com/docs/DOC-22938

2. Close the Protect GUI.

3. Stop the Shavlik Protect Console Service.

4. Delete all the logs from

a.  Windows 7, 8, 2008, 2012 & Vista: C:\ProgramData\LANDesk\Shavlik Protect\Logs

b.  Earlier OS’s:  C:\Documents and Settings\All Users\Application Data\LANDesk\Shavlik Protect\Logs

5.  Start the console service and open the Protect GUI.

6. Attempt to reproduce the issue. Please document steps to reproduce.

a. Collect the logs from the Logs folder mentioned earlier in step 4 (please zip if possible)

b. [Deployment issues only] On the target system please zip and send a copy of the entire C:\Windows\Propatches folder and its contents (you can leave out the Patches sub-folder).

7. Zip and send all the logs.

Protect 9.x agent logging:

1. Open the agent policy assigned to the machine we are gathering logs from.

2. Change the logging level to ‘All’ and Save and update Agents.  Choose to update agents if prompted.

3. Go to the target machine, close the agent GUI and stop the services:

     o The services start with Shavlik or ST.

4. Delete all the logs from:

     o Vista & Later: C:\ProgramData\LANDesk\Shavlik Protect\Logs

     o Earlier OS’s:  C:\Documents and Settings\All Users\Application Data\ LANDesk\Shavlik Protect\Logs

5. Start services.

6. Attempt to reproduce the issue. Please note the steps to reproduce.

7. Take applicable screenshots.

8. Zip and send all the logs and screenshots. (from the previous specified folders above)

Deployment Logs (All current supported versions)

(For agentless deployment)

It may be best to enable target side verbose logging before obtaining these logs. See the following document on how to do so:
http://community.shavlik.com/docs/DOC-23048

1. On the machine you are deploying to navigate to C:\Windows\ProPatches
2. Locate the CL5.log, dplyevts.log, and Safereboot.log and copy to a new folder on the desktop.
3. Navigate to C:\Windows\ProPatches\Scheduler.
4. Locate the Scheduler.log and add it to the folder created in step 2 so all logs are together.
5. Zip and send all the logs.

Protect 8.X console logging:

1. Please open the Protect GUI and then go to Tools > Options > Logging and change logging to “All” for both user interface and services.

     a. If you are unable to enable logging via the GUI see doc: http://community.shavlik.com/docs/DOC-22938

2. Close the Protect GUI.

3.  Stop all of the services:

     a.  For Protect 8.X, the service name starts with VMware vCenter Protect.

4. Delete all the logs from:

     a.  Vista & Later: C:\ProgramData\Shavlik Technologies\Logs

     b.  Earlier OS’s:    C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\Logs

5. Start services and open the Protect GUI.

6. Attempt to reproduce the issue.  (please note how to reproduce)

7.  Take applicable screenshots.

8.  Zip and send all the logs and screenshots. (from the previous specified folders above)

Protect 8.X agent logging:

1. Open your agent policy assigned to the machine we are gather logs from.

2. Change the logging level to ‘All’ and Save and update Agents.

3. Go to the target machine, close the agent GUI and stop the services:

     o For Protect 8.X, the service name starts with VMware vCenter Protect.

4. Delete all the logs from:

     o Vista & Later: C:\ProgramData\Shavlik Technologies\Logs

     o Earlier OS’s:    C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\Logs

5. Start services.

6. Attempt to reproduce the issue.  Please note the steps to reproduce.

7. Take applicable screenshots.

8. Zip and send all the logs and screenshots. (from the previous specified folders above

Additional Logging for Threat Protection/Antivirus Issues:

There is additional logging that can be obtained for Threat Protection/Antivirus related issues, such as detection of false positives. See the following document for the steps to obtain this addtional logging:

http://community.shavlik.com/docs/DOC-23066

Purpose

This article is meant to provide information on obtaining and installing the SCAP Processor for use with VMware vCenter Protect Configuration Management (formerly Shavlik NetChk Configure). 

Resolution

When a customer purchases a Government license for vCenter Protect - Configuration Management (Formerly Shavlik NetChk Configure), they are sent a download link for the SCAP Processor installation file. That link is as follows:

https://hfnetchk4.shavlik.com/downloads/SCAPProcessor_4.3.17.0.exe

Additional Information

vCenter Protect Configuration Management 4.3 can be downloaded at http://www.shavlik.com/downloads/VMwareProtectConfigMgmtSetup_4.3.19.0.exe. 

Products

Shavlik NetChk Configure

vCenter Protect Configuration Management

Symptoms

Cause

Resolution

Additional Information

This issue does not affect current versions of VMware vCenter Protect or Shavlik Protect (patching application).  

Products

Shavlik NetChk Configure

VMware vCenter Configuration Manager

Purpose

This article provides information on collecting trace logging files for vCenter Protect Configuration Management.  

Resolution

Application logging is automatically captured in files that are written in either of the following directories:

• 32bit: C:\Program Files\VMware\NetChk Configure\Logfiles
• 64bit: C:\Program Files (x86)\VMware\NetChk Configure\Logfiles

Products

(Previously) Shavlik NetChk Configure 4.2

vCenter Protect Configuration Management 4.3

SCUPDATES SCUP.log returns:

   at Microsoft.UpdateServices.Internal.BaseApi.Publisher.VerifyPackageRulesAndState()

Microsoft SCUP Publisher has a limit of 100 unique categories. Microsoft has released a KB addressing the issue with a resolution:  http://support.microsoft.com/kb/945536

Symptoms

The Protect Console Service crashes as soon as you open Protect.

Cause

Federal Information Processing Standards (FIPS)

FIPS (Federal Information Processing Standards) are a set of standards that describe document processing, encryption algorithms and other information technology standards for use within non-military government agencies and by government contractors and vendors who work with the agencies.

When Fips is cuasing the service to crash you will find indications in the ST ServiceHost managed.log

2013-09-04T18:06:58.7276551Z 0014 C Program.cs:26|System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.

   at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()

   --- End of inner exception stack trace ---

   at System.RuntimeMethodHandle._InvokeConstructor(IRuntimeMethodInfo method, Object[] args, SignatureStruct& signature, RuntimeType declaringType)

Protect 9.X console logging:

a.  Vista & Later: C:\ProgramData\LANDesk\Shavlik Protect\Logs

b.  Earlier OS’s:    C:\Documents and Settings\All Users\Application Data\LANDesk\Shavlik Protect\Logs

Protect 8.X console logging:

a.  Vista & Later: C:\ProgramData\Shavlik Technologies\Logs

b.  Earlier OS’s:    C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\Logs

Resolution

Temporarily disable FIPS while using Protect or move Protect to a machine that is not using FIPS.

Note: It is highly recommended that a registry backup be created prior to altering

Set this dword's value to 0:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\fipsalgorithmpolicy\Enabled

Reboot the machine.

FIPS could also be controlled by GPO, if the above does not work that would be an indication that a GPO is controlling FIPS and this would need to be resolved via GPO.