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Database Maintenance - Purging or Cleaning Up a Large Database
Purpose This article provides steps to purge a large database in Ivanti Patch for Windows for maintenance purposes. Resolution To purge the database of old data (clean up): Using Database Maintenance...
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How To: Upload A File To Ivanti Support (FTP)
Purpose The purpose of this document is to assist in uploading large files to the Shavlik Support team. Description 1. Go to one of the following websites : North...
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Best Practice: Windows Automatic Updates
PurposeDescriptionRecommendations Configure settings at the local computer level.Disable Automatic Updates through GPO.Windows Update Service Remove specific intranet Microsoft update service...
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How to: Deploy 3rd party updates published by Ivanti Patch for SCCM
Purpose This document contains basic steps required to publish 3rd party patches using Ivanti Patch for SCCM and deploy them from SCCM. Instructions Deploying 3rd party patches with a Software Update...
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How To: Run a PowerShell Script with a Custom Action
Purpose The purpose of this document is to outline how to configure a Deployment Template to use a Custom Action to execute a PowerShell script. StepsTo execute a Custom Action, make sure you scan with...
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Windows 10 Build Upgrade Fails with Error 2147483647
Purpose To help identify what is blocking the upgrade of Windows 10 when deploying with Shavlik Protect 9.2.x or Ivanti Patch for Windows Servers (PWS) 9.3+ Symptoms When you attempt to deploy a...
View ArticleHow To: Know When XML/Catalog Updates for Patch for Windows and Patch for...
Purpose This document will provide information about how to obtain information about Ivanti Patch for Windows XML updates (patch definitions) and Ivanti Patch for SCCM updates (catalog updates)....
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Windows 10 Build Upgrade Deployment Support in Protect 9.2+ and Patch for...
Purpose The Shavlik Content Team has created a deployment for Windows 10 Version 1511, 1607, 1703, 1709, and 1803. Deployment of Windows 10 Version 1511, 1607, 1703, 1709, or 1803 applies to systems...
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Console Self-Scan Returns Error 201 After Upgrading Console Machine to...
Purpose The purpose of this document is to show how to fix a console self-scan that fails with error code 201 after upgrading the console machine to Windows 10 1803. Cause IPv6 is disabled on the...
View ArticleError: ST Remote Scheduler Service Is Marked As An Interactive Service
Purpose The purpose of this document is to address an Interactive Service error showing up in Windows logging relating to the ST Remote Scheduler Service (STSchedEx). Symptoms Customers running newer...
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How To: Schedule Automatic Definition Downloads
Purpose The purpose of this document is to provide the necessary steps to schedule automatic definition downloads. Resolution 1. From within the Console select the Tools menu followed by the Options...
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Configuring Authenticated HTTP Distribution Servers
Purpose This is a step by step guide on how to configure authenticated HTTP Distribution Servers. The guide will help you install and setup IIS and configure Distribution Servers in Patch for Windows...
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Unable to Scan Machines - Error 201 despite meeting common prerequisites
Symptoms When attempting performing scan, you may receive error "Error code 201: Network connection error. Verify that you can logon to the specified machine " even though the most common prerequisites...
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Test And Renew Patch For Windows Console Certificates
Purpose This article is intended to provide basic information about Patch for Windows console certificate and the first steps to troubleshoot issues thanks to the tool STMgmt.exe Symptoms Certificates...
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DPDTrace GUI Tool: Used to troubleshoot patch detection issues
Disclaimer Please read this disclaimer before using this tool: LANDESK Share IT Disclaimer Description We created a GUI tool to simplify diagnostic scanning to troubleshoot patch scan issues. The...
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Custom Patch: Custom .exe File Distribution With Custom Action
Purpose The purpose of this document is to show how to distribute an executable file out using the Custom Patch Editor and Custom Action deployment. Description Adding Software to Shavlik Folder1) You...
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How To Shrink A Database Log File
Purpose The purpose of this document is to provide the process for shrinking a database transaction log file. In order to shrink the Shavlik Protect database log file,please ensure SQL Server...
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How To: Backup a Database
TemplatePurpose This document will outline the process of backing up your Shavlik Protect or Ivanti Patch for Windows Servers database. Symptoms In order to manually backup a Shavlik Protect or Ivanti...
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How to Create a New Protect Database or Change Existing Database Link
Purpose This provides the steps to create a new database or point to a different SQL Server or database for Shavlik Protect and Ivanti Patch for Windows. Directions 1. Close the Shavlik Protect...
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Patch deployment fails with File Is Missing error
Purpose To help resolve the "File is missing" error when deploying patches. Symptoms Patch deployment fails with 'File is missing' error. Cause The update installer binary file associated with the...
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