Purpose
The purpose of this document is to help provide a solution to the error : "Logon Failure the user has not been granted the requested logon type at this computer"
Symptoms
When trying to schedule a job in Protect you receive the error Failed to schedule operation:'Logon Failure the user has not been granted the requested logon type at this computer'
Cause
This happens if the user you are currently logged on as does not have the rights to "Log on as a batch job"
Solution
1. Open run, type in secpol.msc, this will bring up your Local Security Policy
2. Expand Local Policies
3. Click on User Rights Assignment
4. Locate
A. "Log on as a batch job" and verify you have this right
B. "Deny log on as a batch job" also verify you are not denied this right it will override the "Log on as a batch job" settings
Affected Products
Shavlik Protect 9.x