How to Manually Synchronize Distribution Servers

Within the Protect Console you have the option to manually synchronize a distribution server with the console. This process is useful in the event you wish to initiate a synchronization without waiting for previously scheduled tasks to complete or altering an existing schedule. The manual synchronization will run as a background task and will not affect the ability to continue using the console.

To perform a manual synchronization:

1. If you are manually synchronizing the scan engines and XML data files, make sure you have the latest files on the console by selecting Help > Refresh Files. This will download the latest files from the location specified on the Tools > Operations > Downloads page within Protect 9 and the Tools > Options > Patch Downloads page within Protect 8. The default locations are shown below:

       Protect 9:

• On Windows Vista and other newer operating systems: C:\ProgramData\LANDesk\Shavlik Protect\Console\DataFiles
• On earlier Windows operating systems like Windows XP: C:\Documents and Settings\All Users\Application Data\LANDesk\Shavlik Protect\Console\DataFiles

       Protect 8:

• On Windows Vista and other newer operating systems: C:\ProgramData\Shavlik Technologies\NetChk\DataFiles
• On earlier Windows operating systems like Windows XP: C:\Documents & Settings\All Users\Application Data\Shavlik Technologies\NetChk\DataFiles

2. If you are manually synchronizing patches, make sure the console's patch download directory contains all the patches you want on your distribution server(s). The patches are contained in the default patches directory:

       Protect 9:

• On Windows Vista and other newer operating systems: C:\ProgramData\LANDesk\Shavlik Protect\Console\Patches
• On earlier Windows operating systems like Windows XP: C:\Documents and Settings\All Users\Application Data\LANDesk\Shavlik Protect\Console\Patches

       Protect 8:  

• On Windows Vista and other newer operating systems: C:\ProgramData\Shavlik Technologies\NetChk\Patches\
• On earlier Windows operating systems like Windows XP: C:\Documents & Settings\All Users\Application Data\Shavlik Technologies\NetChk\Patches

   3.  Within the Protect Console click on Tools > Operations > Distribution Servers.

   4.  In the Scheduled automatic synchronization pane, select one or more scheduled synchronization entries.

        Note: To synchronize all data, all three synchronization tasks must be selcted.

   5.  Click Run now.

This will immediately copy all appropriate files from the console to the specified distribution server(s). The process will run in the background of Protect. You may check the status by viewing the event history at View > Event History.

        Protect 8:

   3.  Within the Protect Console click on Manage > Distribution Servers.

   4.  Select the Synchronize tab.

   5.  Select the box next to the distribution server you would like to synchronize.

        Note: You may select multiple Distribution Servers by selecting multiple boxes.

   6.  Select the Synchronize patch downloads option to synchronize patch data.

        Select the Synchronize engine and definitions to synchronize engine data as well as threat definitions.

This will immediately copy all appropriate files from the console to the specified distribution server(s). The process will run in the background of Protect, however the Operations Monitor will display the progress of the synchronization. You can access the Operations Monitor from the Console by clicking View > Operations Monitor.