How to remove conflicting antivirus programs Prior to installing Protect, you will need to uninstall any other antivirus programs. Provided below are instructions for removing any conflicting antivirus programs through Windows and through the appropriate program's removal tool. Uninstalling a program through WindowsWindows XP:
Vista & Windows 7:
Conflicting Software Removal ToolsNote: These removal tools are not provided by Shavlik. Shavlik Software Support will be unable to troubleshoot any issues that may arise from the use of any of the removal utilities below. If an issue arises while removing a program, please contact the Technical Support Department of the removal tool's manufacturer. Technical Support's contact information has been provided for each removal tool.
Avast: You can find the link to the AVAST removal tool at the following link: http://www.avast.com/uninstall-utility Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arise with removing AVAST please contact AVAST's technical support which can be access at one of the following phone numbers: Free product users call 877-877-9262 or paid product users call 877-314-5079. AVG: You can find the link to the AVG removal tool at the following link: http://www.avg.com/us-en/utilities Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If and issue does arise with AVG please contact AVG's technical support which can be access at the following link: http://www.avg.com/us-en/customer-support BIGFIX: You can find the link to the BIGFIX removal tool at the following link: http://help.bigfix.com/general/bfproblem.shtml Note: As this tool or software is not provided by GFI Software we will be unable to troubleshoot any issues that may arise. If an issue does arises with removing BIGFIX please contact BIGFIX’s technical support which can be access at the following link: BIGFIX Technical Support http://support.bigfix.com/ Bit Defender: You can find the link to the Bit Defender removal tool at the following link: http://www.bitdefender.com/support/How-to-uninstall-BitDefender-333.html Note: As this tool or software is not provided by GFI Software we will be unable to troubleshoot any issues that may arise. If an issue does arise with removing Bit Defender please contact Bit Defender’s technical support which can be access at the following link: Bit Defender Technical Support http://www.bitdefender.com/support/contact-us.html Bull Guard: You can find the link to the Bull Guard removal tool at the following link: http://www.bullguard.com/support/product-guides/bullguard-internet-security-guides/uninstall.aspx Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arise with removing Bull Guard please contact Bull Guard’s technical support which can be access at the following link: Bull Guard Technical Support http://www.bullguard.com/support.aspx Comodo: You can find the link to the Comodo removal tool at the following link: https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298 Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arises with removing Comodo please contact Comodo’s technical support which can be access at the following link: Comodo Technical Support https://support.comodo.com/ Computer Associates (CA): You can find the link to the CA Internet Security Suite Plus 2010, Internet Security Suite Plus V7 removal tool at the following link: http://cainternetsecurity.net/Kb/kd.aspx?KDId=1031 You can find the link to the CA Internet Security Suite 2007-2008 removal tool at the following link: http://homeofficekb.ca.com/CIDocument.asp?KDId=3125&Preview=0&Return=0&GUID=DF325E0AA0AB4264AF47E4BEA49F571B Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arise with removing CA Antivirus please contact CA's technical support which can be access at the following link: http://cainternetsecurity.net/Support/default.aspx?lang=en-US or by phone at 1-800-225-5224 Comodo Internet Security: You can find the link to the Comodo Internet Security removal tool at the following link: https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298 Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arises with removing Comodo Internet Security please contact Comodo Internet Security’s technical support which can be access at the following link: Comodo Internet Security Technical Support http://www.comodo.com/ Cyber Defender: You can find the link to the Cyber Defender removal tool at the following link: http://cyberdefender.custhelp.com/app/answers/detail/a_id/207 Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arise with removing Cyber Defender please contact Cyber Defender’s technical support which can be access at the following link: Cyber Defender Technical Support http://cyberdefender.custhelp.com/app Dr. Web: You can find the link to the Dr. Web removal tool at the following link: https://support.drweb.com/support_wizard/?lng=en(Only registered Dr. Web users can access support content) Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arises with removing Dr. Web please contact Dr. Web’s technical support which can be access at the following link: Dr. Web Technical Support https://support.drweb.com/support_wizard/?lng=en (Only registered Dr. Web users can access support content) eScan: You can find the link to the eScan removal tool at the following link: http://www.microworldsystems.com/download/tools/esremove.exe Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arises with removing eScan please contact eScan ’s technical support which can be access at the following link: eScan Technical Support http://www.escanav.com/english/content/support_training/support/escan_tech_support.asp Eset: You can find the link to the Eset removal tool at the following link: http://kb.eset.com/esetkb/index?page=content&id=SOLN2116 Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arises with removing Eset please contact Eset ’s technical support which can be access at the following link: scan Technical Support http://go.eset.com/us/support/contact/s1?art=soln2116.soln2289&seg=home Frisk F-Prot: You can find the link to the Frisk F-Prot removal tool at the following link: http://www.f-prot.com/support/windows/fpwin_faq/25.html Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arises with removing Frisk F-Prot please contact Frisk F-Prot’s technical support which can be access at the following link: Frisk F-Prot Technical Support http://support.f-prot.com/index.php?&group=en&languageid=1 Kaspersky: You can find the link to the Kaspersky removal tool at the following link: http://support.kaspersky.com/faq/?qid=208279463 Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arises with removing Kaspersky please contact Kaspersky technical support which can be access at the following link: Kaspersky Technical Support http://usa.kaspersky.com/support McAfee: You can find the link to the McAfee removal tool at the following link: http://service.mcafee.com/FAQDocument.aspx?id=TS101331 Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If an issue does arise with removing McAfee please contact McAfee's technical support which can be access at the following: McAfee Technical Support 1-800-937-2237 or Microsoft Security Essentials: You can find the information for uninstalling Microsoft Security Essentials at the following link: http://support.microsoft.com/kb/2435760 Note: As this software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If and issue does arise with Microsoft Security Essentials please contact Microsoft Security Essentials technical support which can be access at the following link: https://support.microsoftsecurityessentials.com/default.aspx?productkey=morrouninstall&mkt=en-us&st=1&wfxredirect=1
Norton: You can find the link to the Norton removal tool at the following link: http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If and issue does arise with Norton please contact Norton's technical support which can be access at the following link: http://us.norton.com/support/contact/contact.jsp?pvid=nis-2011 Panda: You can find the link to the Panda removal tool at the following link: http://www.pandasecurity.com/homeusers/support/card?id=55509 Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If and issue does arises with Panda please contact Panda ‘s technical support which can be access at the following link: http://www.pandasecurity.com/usa/homeusers/support/ SuperAntiSpyware: You can find the link to the SupreAntiSpyware removal tool at the following link: http://www.superantispyware.com/supportfaqdisplay.html?faq=47 Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If and issue does arises with SupreAntiSpyware please contact SupreAntiSpyware ‘s technical support which can be access at the following link: http://www.superantispyware.com/contact.html Trend Micro: You can find the link to the Trend Micro removal tool at the following link: http://esupport.trendmicro.com/Pages/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If and issue does arises with Trend Micro please contact Trend Micro's technical support which can be access at the following link: http://us.trendmicro.com/us/about/contact/index.html Webroot: You can find the link to the Webroot removal tool at the following link: http://www.webroot.com/ Note: As this tool or software is not provided by Shavlik Software we will be unable to troubleshoot any issues that may arise. If and issue does arises with Webroot please contact Webroot’s technical support which can be access at the following link: http://www.webroot.com/En_US/about-contactus.html *This article is based off of the information from http://kb.gfi.com/articles/Skynet_Article/How-to-remove-conflicting-antivirus-programs |
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How to remove conflicting antivirus programs
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