Kicking off a patch scan in Protect throws the error, "There was a problem with initializing the patch scanner".

 

Log Excerpt:
2010-08-12 09:48:33.800 T 0e14:0e20 ShavlikXMLDocumentSource.cpp:161 Entering GetFileToUse
2010-08-12 09:48:33.800 T 0e14:0e20 ShavlikXMLDocumentSource.cpp:218 Using XML name of **C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\NetChk\DataFiles\hf7.xml**
2010-08-12 09:48:33.910 T 0e14:0e20 Crypto.cpp:192 CryptDecrypt failed with -2146893819
2010-08-12 09:48:33.910 T 0e14:0e20 Crypto.cpp:1290 DecrFil Error: 0x80090005
2010-08-12 09:48:33.925 T 0e14:0e20 ShavlikXMLDocumentSource.cpp:100 LoadDocumentSync - baseExcepterror: Could not decrypt Shavlik data file at 'C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\NetChk\DataFiles\hf7.xml'
2010-08-12 09:48:33.925 T 0e14:0e20 Combiner.cpp:500 CCombineHelper::AddError - Unable to load the assessment XML [C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\NetChk\DataFiles\hf7.xml]
2010-08-12 09:48:33.941 T 0e14:0e20 PatchAssessment.cpp:262 ErrorCode - 0x80004005
Error Message - Unable to load the assessment XML [C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\NetChk\DataFiles\hf7.xml]
Module - C:\Program Files\VMware\VMware Update Manager Guest Agent\stPatchAssessment.exe

 

 

Some versions of the VMware Update Agent (VUM agent) use the same "stPatchAssessment.exe" that Protect uses. If you install the VMWare Update Agent on a machine that has Protect installed it will unregister the patchassessment.exe and Protect will no longer function.

 

This happens because VMware licensed the Shavlik SDK and used it for VUM.