| Symptoms |
|---|
Java updates fail to install when deploying 32-bit Java updates to 64-bit operating systems after publishing Shavlik Patch data via SCUP.
| Cause |
|---|
This issue is caused by a Java install bug. The installer reads information for deployment on Windows operating systems in the 64-bit region of the registry, rather than the 32-bit region, which causes the failure.
| Resolution |
|---|
Originally technical support submitted a bug report to Sun/Oracle. For more information, see Oracle bug 6995830. If you are still publishing the content via SCUP there is no workaround to fix this issue.
Update 2/11/14: The Shavlik Patch for Microsoft System Center plugin can help to resolve this issue. The plugin can allow Shavlik Patch to use dependent actions for Apple and Java patches.
For more information, please go to http://www.shavlik.com/products/patch/#/overview/.
This document provides more information about how the plugin assists: DOC-23415.
| Affected Products |
|---|
Shavlik Patch for Microsoft System Center
(Shavlik SCUPdates)