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Data Rollup results differ on the Primary and Secondary Console

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Symptoms

Data Rollup results differ on the Primary and Secondary Console in the results view or in reports (Deployment Status by Machine).

 

Primary Console

PrimaryRollup.PNG

 

Secondary Console

 

SecondaryRollup.PNG

 

 

 

Cause

 

Minutes between sending console's results is set to send to frequently. The deployment does have results qued but they are not complete. The incomplete results are sent to the Primary Console. Once the incomplete results are sent to the Primary Console the updated complete results will not be resent via data rollup.

 

MinuteForRollup.PNG

 

 

 

Resolution

 

Have the console send the results less frequently. For example 1440 minutes would be once every 24 hours (default is 240 minutes).

The results are sent based on the last time the Shavlik Protect Console service was started, that is when the timer begins.


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