Purpose

The purpose of this document is to explain what causes deployments to stay at the status of 'Files Copied' but never install any patches after all files are copied to the target machines.

Symptoms

Deployment tracker will show both the machine status and the patch status as Files Copied.

Cause

The deployment was configured to be a copy only operation. When configuring the deployment, the 'Execute deployment package' option was selected as 'Do not schedule execution'.

This is further validated by looking at the View Deploy Rules in the deployment tracker. This will show the deployment type as 'Copy files only and do no execute deployment'.

Resolution

To ensure that the deployment installs the patches, make sure to select the Install the patch(es) option and configure the deployment to either install the patches 'Immediately after staging' or scheduled for a later time or next reboot.

Additional Information

How To: Schedule and Configure a Deployment in Patch for Windows Servers 9.3

Affected Product

Ivanti Patch for Windows Servers 9.3