Symptoms
Shavlik Protect patch scan results show different patches needed than when running a Windows Update.
Resolution
Shavlik Protect uses different logic to scan for patches than Windows Update and other patch vendors. Shavlik uses a variety of methods to see if a target machine needs a patch. The process is detailed in the document "Explanation of how patch scanning detection works with Shavlik Protect (2044426) http://community.shavlik.com/docs/DOC-2259 .
Administrators can view files and registry entry criteria by searching for the patch in View> Patches of the Shavlik Protect Console main menu.http://www.shavlik.com/support/Protect90HTMLHelp/Viewing_Patch_Details_(Patch_View).htm.
The information is located in the Registry Key and File Name sections towards the bottom of the Patch Information tab.
Product Versions
VMware VCenter Protect Advanced 8.x
VMware vCenter Protect Standard 8.x
Shavlik Protect Advanced 9.x
Shavlik Protect Standard 9.x