Purpose

The purpose of this document is to show how to register a Shavlik Protect agent to a different Protect Console.

Procedure

Redeploy the agents using information found at Methods to install a Shavlik Protect Agentand point and register to the new Protect Console.  The machine will still show up in the old console until it is deleted from the Machine View. Delete machines from the old Protect Console using How to remove old machine information from Protect database

See Also

Agents Machines are unable to check in after the Protect Console was migrated to a different Machine.

Shavlik Protect Migration Tool User Guide http://www.shavlik.com/uploadedFiles/Support/Online_Documentation/Shavlik_Protect_90/mtg-prt-9-1.pdf

Affected Product(s)

Protect 9.X

Symptoms

Shavlik Protect is detecting a newer unlicensed version of Winzip and installing it over an older licensed version of WinZip

Resolution

Some Winzip Patches will upgrade the existing installation to the next version when deployed . If you do not desire the upgrade, you will need to exclude those patches in a patch group using information in the Document How to Include or Exclude Specific Patches in Scan Results

Affected Product(s)

Protect 9.X

Symptoms

Failed Signature Check when downloading scriptcatalog.zip

Cause

The Certificate Revocation List (CRL) is out of date and Protect cannot reach the URL's to verify the certificates

Resolution

Allow the following URL's to be reached

http://gtssl-crl.geotrust.com

http://gtssl-ocsp.geotrust.com

http://crl.geotrust.com

http://ocsp.geotrust.com

http://csc3-2010-crl.verisign.com

http://ocsp.verisign.com

http://crl.verisign.com

http://csc3-2010-aia.verisign.com

You can also try the solution in the following document

How to update the Certificate Revocation List (CRL) on a disconnected Protect console server

https://community.shavlik.com/docs/DOC-23601

Purpose

This article provides a link to the Protect 9.1 Patch 2 download location and release notes.

The Shavlik Download Center provides links to:

• Product downloads
• Upgrade Guide
• Release Notes
• System Requirements
• Version History Log

Affected Product(s)

Shavlik Protect 9.1

Purpose

The purpose of this document is to show a method that you can use to get a listing of machines within a machine group (or just within machine view) into a CSV file.

Description

It's currently not possible to export a machine group directly to a text file, but you can use the steps below to get the machines exported to CSV:

1) Go into your machine group, then click on 'View in Machine View'.

2) Once it transfers you to machine view, you can expand the grouping to see all the machines listed.

3) Select all the machines (Select +A), then right click anywhere in the highlighted area, and choose 'Export selected machines to CSV'
    Note: You can also just go into View > Machines and export selected machines to CSV, you do not have to start from a machine group.

4) The resulting CSV export should be usable as a text file or you can manipulate the information when opening as a spreadsheet.

Additional Information

More reporting options are available within Protect. Please see our help documentation for more details.

Overview of Reports

Reports Dialog

Advanced Filtering

Exporting

Report Views Guide

If you want a specific feature that we don't currently have, we suggest that you submit a feature request at Shavlik Feature Request Form.

Affected Product(s)

Shavlik Protect 9.x

This document was generated from the following discussion: Possible to export machine group to .txt file?

Symptoms

You notice a patch or patches detected as missing in Protect, but failing to install. Manually running the patch throws a 'not applicable to this computer' message.

AND

Protect's scan log (HF.log) shows the following type of message in logging of file detection for the patch:

2014-10-30T17:54:10.2601591Z 0698 W PatchTest.cpp:1235 Unable to open file '\\1.1.1.1\C$\Program Files\FOLDER\file.DLL': 64.

2014-10-30T17:54:10.2757841Z 0698 V PatchTest.cpp:1272 File '\\1.1.1.1\C$\Program Files\FOLDER\file.DLL' error: 5.

Cause

The error 5 indicates that access is denied. Because Protect cannot read the file, it reports the patch as missing since the version of the file cannot be confirmed.

A security device or software such as an IPS (Intrustion Prevention System) is preventing access to a file or files that Protect needs to be able to read to determine if a patch is considered missing or installed.

Another possibility is that the account performing the scan does not have access to the file(s). Ensure that permissions to specific files/folders has not been limited for the account.

Resolution

Ensure that you are meeting all Scanning Prerequisites.

Investigate the access issue with your security team to ensure the access to systems or files is not being blocked. Change any rules within your security software or devices to allow access from the Protect console system to read all files on all machines being scanned.

Additional Information

Solution Center for Access Denied Error Messages

Affected Product(s)

Shavlik Protect 9.x

Symptoms

Shavlik Protect detects MS13-053 KB2532531 as missing but will not install.  When the patch is run manually, an error is returned that says it does not apply to the system.

Cause

The patch KB2552343 dependency must be installed in order for this patch to not be offered.

Resolution

Install KB2552343 or exclude a patch group containing Q2532531 in a patch scan template.

Additional Information

The Microsoft bulletin at http://support.microsoft.com/kb/2552343

Under the RESOLUTION > Update information heading states the following

If you have installed security update 2532531 from the Microsoft Download Center but have not installed this update (2552343), you will be offered security update 2532531 again through Windows Update. To work around this issue, install update 2552343 from the Microsoft Download Center, or when it is offered by Windows Update.

Affected Product(s)

Protect 9.X

Symptoms

When setting up your email server for use in Protect via Tools > Operations > Email, you see the following error message:

The remote certificate is invalid according to the validation procedure.

Cause

You are attempting to use a secure connection with your mail server, but a certificate or TLS connection is incorrectly configured for the mail server.

Resolution

• Verify that any certificate required for the mail server is configured correctly and that TLS connection is available for the mail server.
• Ensure that the port is set correctly.
• Ensure that credentials provided are valid with the mail server.

A possible workaround is to set up using a mail server which does not require a secure connection.

Additional Information

This error comes up as a common problem with connecting securely with mail servers when searching online. Here are a couple threads that appeared helpful:

The remote certificate is invalid according to the validation procedure

Error message: The remote certificate is invalid according to the validation procedure

Affected Product(s)

Shavlik Protect, All Versions

Purpose

When running the Shavlik Protect in a secure environment without Internet access, it is necessary to download the latest data files on a system that has internet access and then transfer them to the console machine.

This article applies only to patch data.

Description

This article discusses both methods:

• PowerShell (Highly Recommended)
• Individual file download (All Files Are Required)

PowerShell

To use the PowerShell script:

• Download and install PowerShell 1.0 from Microsoft, if it is not already installed. For more information, see Microsoft KB article 926140.
• Shavlik NetChk Protect and VMware vCenter Protect patch files are released twice per week. To download the patch files, you can use a PowerShell script to automate the process or you can download each file individually.
• If you need a compression utility, download and install the 7-Zip extraction utility from http://www.7-zip.org/download.html.

          Shavlik does not endorse or recommend any particular third_party utility.

• Create an output directory.
• Download and extract the PowerShell script attached to this article: DownloadProtectData90.zip

  This script works for all versions of these products.

• Open a command prompt.
• Enter PowerShell by typing powershell.
• Navigate to the location where you extracted the PowerShell script.
• At the PowerShell command prompt, launch the script with this command:
  
  .\DownloadProtectData90.ps1 "<outputdirectory>" <major or minor version> "<7-zip directory>"
  
    The command begins with the characters . before the script name. These characters are required if the script is in the current working directory. If you are in a different directory, enter the full path to the script.
  
  The major/minor version argument has a two-digit value. Use the value corresponding to your version:

• Protect 9.0: 90
• Protect 9.1: 91

Example:

The command you run looks like this: .DownloadProtectData90.ps1 "C:\Data" 90 "C\:program Files\7-Zip"

The command has these elements:

• .\DownloadProtectData.ps1: This is the script itself.
• c:\Data: This is the folder to which you are downloading the data files.
• 90: This is the version of vCenter Protect or Shavlik Protect files you are downloading.

1. You may see this error:
   
   execution of scripts is disabled on this system
   
   If this occurs, enable the execution of scripts by entering this command:
   
   set-executionpolicy RemoteSigned

  This command is case-sensitive.
   
   Alternatively, you can sign the script instead of changing the execution policy. For more information, see http://www.hanselman.com/blog/SigningPowerShellScripts.aspx.    The preceding link was correct and last checked as of June 11, 2013.

Individual file download

You can manually download the necessary data files. To download the files:

1. Right-click each link and select Save Link As.
2. Save the files to the console, in the DataFiles folder. This is the default location:
   • 8.x on Vista, 2008, & Windows 7: C:ProgramData\Shavlik Technologies\NetChk\DataFiles
   • 8.x on Windows XP or 2003: C:\Documents and Settings\All Users\Application Data\Shavlik Technologies\NetChk\DataFiles
   • 9.x on Vista, 2008, & Windows 7: C:\ProgramData\LANDesk\Shavlik Protect\Console\DataFiles
   • 9.x on Windows XP or 2003: C:Documents and SettingsAll UsersApplication Data\LANDesk\Shavlik Protect\Console\DataFiles

  The Protect console requires both the .CAB and the files archived within the .CAB files for Protect to function correctly. The PowerShell script downloads the .CAB files, places the files in the output directory, and extract the files to the output directory. You need to manually extract the .CAB files using an archiving tool like 7-Zip if you choose to manually download the .CAB files.

Update files for Shavlik Protect 9.0:

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/STPlatformUpdater.exe

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/AssetInstaller.msi

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/PatchInstaller.msi

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/ThreatInstaller.msi

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/cl5.exe

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/ST.Licensing.Data.dll

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/DplyEvts.dll

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/7z.dll

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/SafeReboot.exe

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/SafeReboot64.exe

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/STSchedEx.exe

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/STRemoteCommand.exe

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/STScheduleView.exe

http://xml.shavlik.com/data/hf7b.xml

http://xml.shavlik.com/data/pd5.xml

http://xml.shavlik.com/data/iadata.xml

http://xml.shavlik.com/data/ai_dpd.xml

http://xml.shavlik.com/data/scriptcatalog.zip

http://xml.shavlik.com/data/assetinventory.xml

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/STPlatformUpdater.cab

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/cl5.cab

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/ST.Licensing.Data.cab

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/DplyEvts.cab

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/7z.cab

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/SafeReboot.cab

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/SafeReboot64.cab

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/STSchedEx.cab

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/STRemoteCommand.cab

http://xml.shavlik.com/data/Protect/v9/90/Protect/1182/STScheduleView.cab

http://xml.shavlik.com/data/hf7b.cab

http://xml.shavlik.com/data/pd5.cab

http://xml.shavlik.com/data/iadata.cab

http://xml.shavlik.com/data/ai_dpd.cab

http://xml.shavlik.com/data/hypervisors.cab

http://xml.shavlik.com/data/assetinventory.cab

http://xml.shavlik.com/data/Protect/v9/90/manifest/protect.manifest.cab

Update files for Shavlik Protect 9.1.4334:

http://xml.shavlik.com/data/protect/v9/91/protect/4334/7z.dll

http://xml.shavlik.com/data/hf7b.xml

http://xml.shavlik.com/data/protect/v9/91/protect/4334/cl5.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4334/safereboot.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4334/safereboot64.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4334/stschedex.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4334/stremotecommand.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4334/stscheduleview.exe

http://xml.shavlik.com/data/pd5.xml

http://xml.shavlik.com/data/ai_dpd.xml

http://xml.shavlik.com/data/protect/v9/91/protect/4334/assetinstaller.msi

http://xml.shavlik.com/data/protect/v9/91/protect/4334/patchinstaller.msi

http://xml.shavlik.com/data/protect/v9/91/protect/4334/threatinstaller.msi

http://xml.shavlik.com/data/protect/v9/91/protect/4334/st.licensing.data.dll

http://xml.shavlik.com/data/protect/v9/91/protect/4334/dplyevts.dll

http://xml.shavlik.com/data/iadata.xml

http://xml.shavlik.com/data/scriptcatalog.zip

http://xml.shavlik.com/data/supportedHypervisors.obf

http://xml.shavlik.com/data/protect/v9/91/protect/4334/stplatformupdater.exe

http://xml.shavlik.com/data/assetCatalog2.obf

http://xml.shavlik.com/data/assetCatalogMetadata2.obf

http://xml.shavlik.com/data/protect/v9/91/protect/4334/7z.cab

http://xml.shavlik.com/data/hf7b.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4334/cl5.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4334/safereboot.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4334/safereboot64.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4334/stschedex.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4334/stremotecommand.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4334/stscheduleview.cab

http://xml.shavlik.com/data/pd5.cab

http://xml.shavlik.com/data/ai_dpd.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4334/st.licensing.data.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4334/dplyevts.cab

http://xml.shavlik.com/data/iadata.cab

http://xml.shavlik.com/data/supportedHypervisors.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4334/stplatformupdater.cab

http://xml.shavlik.com/data/assetCatalog2.cab

http://xml.shavlik.com/data/assetCatalogMetadata2.cab

http://xml.shavlik.com/data/Protect/v9/91/manifest/protect.manifest.cab

Update files for Shavlik Protect 9.1.4472:

http://xml.shavlik.com/data/protect/v9/91/protect/4446/7z.dll

http://xml.shavlik.com/data/hf7b.xml

http://xml.shavlik.com/data/protect/v9/91/protect/1048/cl5.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4446/safereboot.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4446/safereboot64.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4446/stschedex.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4446/stremotecommand.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4446/stscheduleview.exe

http://xml.shavlik.com/data/pd5.xml

http://xml.shavlik.com/data/ai_dpd.xml

http://xml.shavlik.com/data/protect/v9/91/protect/4446/assetinstaller.msi

http://xml.shavlik.com/data/protect/v9/91/protect/4446/patchinstaller.msi

http://xml.shavlik.com/data/protect/v9/91/protect/4446/threatinstaller.msi

http://xml.shavlik.com/data/protect/v9/91/protect/4446/st.licensing.data.dll

http://xml.shavlik.com/data/protect/v9/91/protect/4446/dplyevts.dll

http://xml.shavlik.com/data/iadata.xml

http://xml.shavlik.com/data/scriptcatalog.zip

http://xml.shavlik.com/data/supportedHypervisors.obf

http://xml.shavlik.com/data/protect/v9/91/protect/4446/stplatformupdater.exe

http://xml.shavlik.com/data/protect/v9/91/protect/4446/stplatformupdater.exe

http://xml.shavlik.com/data/assetCatalog2.obf

http://xml.shavlik.com/data/assetCatalogMetadata2.obf

http://xml.shavlik.com/data/protect/v9/91/protect/4446/7z.cab

http://xml.shavlik.com/data/hf7b.cab

http://xml.shavlik.com/data/protect/v9/91/protect/1048/cl5.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4446/safereboot.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4446/safereboot64.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4446/stschedex.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4446/stremotecommand.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4446/stscheduleview.cab

http://xml.shavlik.com/data/pd5.cab

http://xml.shavlik.com/data/ai_dpd.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4446/st.licensing.data.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4446/dplyevts.cab

http://xml.shavlik.com/data/iadata.cab

http://xml.shavlik.com/data/supportedHypervisors.cab

http://xml.shavlik.com/data/protect/v9/91/protect/4446/stplatformupdater.cab

http://xml.shavlik.com/data/assetCatalog2.cab

http://xml.shavlik.com/data/assetCatalogMetadata2.cab

http://xml.shavlik.com/data/Protect/v9/91/manifest/protect.manifest.cab

Additional Information

Shavlik Protect and VMware vCenter Protect consoles that have no internet connectivity, but that still try to download updates automatically can experience other issues. Shavlik recommends setting consoles with no internet connectivity to Disconnected Mode. To enable Disconnected Mode from the console application:

Version 8.x: Go to Tools and select Run Disconnected.

Version 9.x: Go to Tools and deselect Auto-Update Definitions.

Document Content Update History

11/1/2011 - Updated article for VMware vCenter Protect 8.0.x 

07/16/2013 - Updated article for Shavlik Protect 9.0.x

05/21/2014 - Updated article for Shavlik Protect 9.1.x

Products

Shavlik Protect 9.x

Symptoms

When you run Help > Refresh Files in Protect you see that some files are failing to download, but other files are downloading fine.

Within the ST.Protect.managed.user@domain.log, you may see logging such as the following for file(s) failing to download:

2014-11-10T23:10:06.9996869Z 0005 V SingleFileDownload.cs:506|Downloading from 'http://xml.shavlik.com/data/Protect/v9/91/manifest/protect.manifest.cab' to 'protect.manifest.xml (C:\Users\user\AppData\Local\Temp\ec2fdb9d-c9ce-422a-b37e-8c1867c33424st.tmp)'.

2014-11-10T23:10:07.0152958Z 0005 V FileSetDownload.cs:388|Waiting on downloads to complete, mutex 'Global\VersionsFileSet{FA4000E8-E831-4752-9F9B-7F49B46CBE09}'.

2014-11-10T23:10:07.1400928Z 0006 W SingleFileDownload.cs:673|Package containing 'protect.manifest.xml' failed. Trying discrete file.

2014-11-10T23:10:07.1400928Z 0006 V SingleFileDownload.cs:506|Downloading from 'http://xml.shavlik.com/data/Protect/v9/91/manifest/protect.manifest.xml' to 'protect.manifest.xml (C:\Users\user\AppData\Local\Temp\ec2fdb9d-c9ce-422a-b37e-8c1867c33424st.tmp)'.

2014-11-10T23:10:07.1400928Z 0006 V SingleFileDownload.cs:558|Package fallback to individual file 'http://xml.shavlik.com/data/Protect/v9/91/manifest/protect.manifest.xml'.

2014-11-10T23:10:08.5284839Z 0006 W FileIntegrityCheck.cs:83|More then one valid X509 certificate was found in the document

2014-11-10T23:10:08.5284839Z 0006 V SingleFileDownload.cs:433|Downloaded, failed signature check, and deleted 'protect.manifest.xml (C:\Users\user\AppData\Local\Temp\ec2fdb9d-c9ce-422a-b37e-8c1867c33424st.tmp)'.

2014-11-10T23:10:08.5440822Z 0006 E WorkItemManifestDownload.cs:186|Error: File not downloaded: protect.manifest.xml

Error reason: File 'C:\ProgramData\LANDESK\Shavlik Protect\Console\DataFiles\protect.manifest.xml' failed signature check: http://xml.shavlik.com/data/Protect/v9/91/manifest/protect.manifest.xml

Cause

There is a proxy or web filter blocking the download or providing a cached download of a file that Protect needs to get from the internet.

Resolution

• Can you manually download the file from Internet Explorer?
  • The ST.Protect.managed.user@domain.log should contain the link where the file is being obtained from.
  • In the example above, this is: http://xml.shavlik.com/data/Protect/v9/91/manifest/protect.manifest.cab
  • This document also contains the download URL of the files downloaded during the Refresh Files operation.
• Check if you are using a proxy and work with your networking team to ensure these downloads are not being blocked or cached.
  • Verify the settings in Internet Explorer > Tools > Internet Options > Connections > LAN Settings.
  • The website http://www.whatismyproxy.com/ is a good resource to see if a proxy is in use.
  • Refer to document: Verifying proxy settings for download issues in Shavlik Protect

Additional Information

If it's possible to allow exceptions for specific URLs in your proxy or web filter, refer to this document:

Shavlik Protect firewall and proxy exceptions URL list

Affected Product(s)

Shavlik Protect 9.x

Purpose

This document is intended to show how to set proxy information for the Shavlik Patch plugin.

If your internet connection goes through a proxy, this may be required for Shavlik Patch to be able to successfully publish updates.

Description

1) In SCCM, navigate to Software Library > Software Updates > Shavlik Patch.

2) Right click on Shavlik Patch, then choose 'Settings'.

3) Navigate to the 'Proxy' tab within the Shavlik Patch Settings.

4) (Optional) You can click on 'Do I need proxy information?' to run a quick test to see if Shavlik Patch can successfully connect to the internet.

5) Put a check in the box next to 'Use Proxy'.

6) Enter the username and password required for proxy authentication. If your proxy does not require authentication you most likely do not need to enter these settings.

7) Click 'Verify Proxy'.

8) You will be prompted with a Settings window stating if Shavlik Patch is able to connect to the internet or not.

9) Click Yes.

10) Click 'OK' in the main Shavlik Patch Settings window.

Additional Information

If you are having problems connecting with Shavlik Patch you may also need to consider making exceptions in your proxy or firewall. Refer to this document:

URL Exception list for Shavlik Patch for Microsoft System Center

Affected Product(s)

Shavlik Patch for Microsoft System Center (Plugin) 2.1.801.0 and newer

Symptoms

Agents no longer check-in successfully after adding a patch task to the agent policy in which a service pack group is used.

Within the ST.ServiceHost.managed log file you will see logging similar to this:

2014-11-16T15:23:17.4617804Z 0073 E AgentStateService.cs:298|Failed to synchronize agent '7744157F9C758D8C31B9802ED9C66B726E34A0C3@41898420-8f7c-40f6-965a-b534f24cbcc3': System.ArgumentException: Exception of type 'System.ArgumentException' was thrown.

Parameter name: approvedServicePackName

at ST.Engines.Policy.Capabilities.Patch.ProductServicePack..ctor(Int32 productId, Int32 approvedOrdinal, String approvedServicePackName, Boolean useLatest)

at ST.Agent.Client.Policy.PatchCapabilityAdapter.CreateServicePackDeploymentOptions(PatchTask task)

at ST.Agent.Client.Policy.PatchCapabilityAdapter.CreatePatchScanOperation(PatchTask task)

at ST.Agent.Client.Policy.PatchCapabilityAdapter.CreateScheduledPatchOperations(Policy policyData)

at ST.Agent.Client.Policy.PatchCapabilityAdapter.Create(Policy policyData)

at ST.Agent.Client.Policy.PolicyAdapter.CreateCapabilities(Policy policyData, SummaryDetailCache cache)

at ST.Agent.Client.Policy.PolicyAdapter.Create(Policy policyData)

at ST.Services.Agent.Protect.UpdateAgentStateBase.GetSerializedPolicy(Policy requestedPolicy, Boolean includeLegacySignature)

at ST.Services.Agent.Protect.UpdateAgentState.<GetAgentStateAsync>d__0.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

at ST.Services.Agent.Protect.AgentServiceStore.<RetrievePolicyPerAgentAsync>d__4.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

at ST.Services.Agent.V81.AgentStateService.<SynchronizeInternalAsync>d__18.MoveNext()

Cause

Some possible corruption of data for service pack groups has caused fields within the selected service pack group to be left blank. When these fields are left blank it makes the agent policy invalid.

Example of what you might see when you open the service pack group being used:

Generally these fields are filled in by default.

Resolution

Shavlik has created a defect for this issue so that this behavior can be prevented in a future release of Protect.

Workaround:

Within the service pack group being used - ensure that there is a selection chosen for any fields coming up empty. Make sure to check all tabs of the service pack group.

Additional Information

From Shavlik Protect Help Documentation:

• About Service Pack Groups
• Creating and Editing a Service Pack Group
• Using a Service Pack Group

Affected Product(s)

Shavlik Protect 9.1.x

Shavlik Protect 9.0.x

Purpose

This document covers a deployment requirement with Java 7 Update 71+ when the Remove Temp Files option is enabled in the Deployment Template used during deployment.

Description

We have recently changed the deployment behavior for Java 7 Update 71+.  The changes were made to better support recent Java installer changes that were causing Java updates to fail to install.  Java 7 Update 71+ installs will now be scheduled to run at system reboot.  For this reason, the patch must remain on the server so it can be used to install the patch at restart. Enabling the Remove Temp Files option in a custom Deployment Template will remove the patch before reboot thus breaking the deployment process.

 
Deployment Template General Tab

Resolution

Use a Deployment Template where Remove Temp Files is disable. 

The target machine must restart after deploying Java 7 Update 71+.

Products

Shavlik Patch 9.x

The purpose of this document is to list the minimal permissions required for VMware host credentials (browse credentials) that are provided for operations in Protect.

Description 

Required Roles

These permissions are set within vSphere.

At the vCenter level (if used):

A role is needed with at least *Global->Licenses checked at the root level (vCenter level) to be able to see the license.Otherwise one role that matches the ESX host level below at all levels.

At the ESX host level: (propagated to all sub levels)

Make sure the permissions listed are checked

*Datastore->Browse (Datastore.Browse)

*Global->Licenses (Global.Licenses)

*Resource->Assign Virtual machine to resource pool (Resource.AssignVMToPool)

*Virtual Machine->Interaction->Acquire guest control ticket (VirtualMachine.Interact.GuestControl)

*Virtual Machine->Interaction->Device Connection (VirtualMachine.Interact.DeviceConnection)

*Virtual Machine->Interaction->Power Off (VirtualMachine.Interact.PowerOff)

*Virtual Machine->Interaction->Power On (VirtualMachine.Interact.PowerOn)

*Virtual Machine->Provisioning->Allow disk access (VirtualMachine.Provisioning.DiskRandomAccess)

*Virtual Machine->Provisioning->Mark as template (VirtualMachine.Provisioning.MarkAsTemplate)

*Virtual Machine->Provisioning->Mark as virtual machine (VirtualMachine.Provisioning.MarkAsVM)

*Virtual Machine->State->Create snapshot (VirtualMachine.State.CreateSnapshot)

*Virtual Machine->State->Remove snapshot (VirtualMachine.State.RemoveSnapshot)

Additional Information

Some additional information worth noting:

-Protect needs to connect to the vCenter server to be abel to patch VM templates.

-VMware tools must be installed on VMs and VM templates.

-It is required to provide a local administrator account for the target system set in the machine group (to deploy to offline VMs).

Virtual Machine Template Patching Requirements & Informational Document

Patching process of a virtual infrastructure

Products

Shavlik Protect 9.x

Updated: 11/19/2014

7zip
Q7ZIP920 - 7-Zip 9.20
Q7ZIP920 - 7-Zip 9.20 x64

Adobe Acrobat 8
QAA0831 - Adobe Acrobat 8.3.1
QAA0811 - Adobe Acrobat 8.1.1
QAA0812 - Adobe Acrobat 8.1.2
QAA0813 - Adobe Acrobat 8.1.3
QAA0814 - Adobe Acrobat 8.1.4
QAA0815 - Adobe Acrobat 8.1.5
QAA0816 - Adobe Acrobat 8.1.6
QAA0817 - Adobe Acrobat 8.1.7
QAA0820 - Adobe Acrobat 8.2.0
QAA0822 - Adobe Acrobat 8.2.2
QAA0823 - Adobe Acrobat 8.2.3
QAA0825 - Adobe Acrobat 8.2.5
QAA0826 - Adobe Acrobat 8.2.6
QAA0830 - Adobe Acrobat 8.3

Adobe Acrobat 9

QAA0955 - Adobe Acrobat 9.5.5

QAA0954 - Adobe Acrobat 9.5.4

QAA0953 - Adobe Acrobat 9.5.3
QAA0952 - Adobe Acrobat 9.5.2
QAA0951 - Adobe Acrobat 9.5.1
QAA0950 - Adobe Acrobat 9.5.0
QAA0947 - Adobe Acrobat 9.4.7
QAA0946 - Adobe Acrobat 9.4.6
QAA0945 - Adobe Acrobat 9.4.5
QAA0944 - Adobe Acrobat 9.4.4
QAA0943 - Adobe Acrobat 9.4.3
QAA0942 - Adobe Acrobat 9.4.2
QAA0941 - Adobe Acrobat 9.4.1
QAA0940 - Adobe Acrobat 9.4.0
QAA0934 - Adobe Acrobat 9.3.4
QAA0933 - Adobe Acrobat 9.3.3

Adobe Acrobat X

QAA10112 - Adobe Acrobat X (10.1.12)

QAA10111 - Adobe Acrobat X (10.1.11)

QAA10110 - Adobe Acrobat X (10.1.10)

QAA1019 - Adobe Acrobat X (10.1.9)

QAA1018 - Adobe Acrobat X (10.1.8)

QAA1017 - Adobe Acrobat X (10.1.7)

QAA1016 - Adobe Acrobat X (10.1.6)

QAA1015 - Adobe Acrobat X (10.1.5)
QAA1014 - Adobe Acrobat X (10.1.4)
QAA1013 - Adobe Acrobat X (10.1.3)
QAA1012 - Adobe Acrobat X (10.1.2)
QAA1011 - Adobe Acrobat X (10.1.1)
QAA1010 - Adobe Acrobat X (10.1)
QAA1003 - Adobe Acrobat X (10.0.3)
QAA1002 - Adobe Acrobat X (10.0.2)
QAA1001 - Adobe Acrobat X (10.0.1)

Adobe Acrobat XI

QAA1109 - Adobe Acrobat XI (11.0.9)

QAA1108 - Adobe Acrobat XI (11.0.8)

QAA1107 - Adobe Acrobat XI (11.0.7)

QAA1106 - Adobe Acrobat XI (11.0.6)

QAA1105 - Adobe Acrobat XI (11.0.5)

QAA1104 - Adobe Acrobat XI (11.0.4)

QAA1103 - Adobe Acrobat XI (11.0.3)

QAA1102 - Adobe Acrobat XI (11.0.2)

QAA1101 - Adobe Acrobat XI (11.0.1)

Adobe Air

QAIR1500356 - Adobe Air 15.0.0.356

QAIR1500293 - Adobe Air 15.0.0.293

QAIR1500249 - Adobe Air 15.0.0.249

QAIR1400178 - Adobe Air 14.0.0.178

QAIR1400110 - Adobe Air 14.0.0.110

QAIR1300111 - Adobe Air 13.0.0.111

QAIR130083 - Adobe Air 13.0.0.83

QAIR4001390 - Adobe Air 4.0.0.1390

QAIR3901380 - Adobe Air 3.9.0.1380

QAIR3901210 - Adobe Air 3.9.0.1210

QAIR3901030 - Adobe Air 3.9.0.1030

QAIR3801430 - Adobe Air 3.8.0.1430

QAIR3801280 - Adobe Air 3.8.0.1280

QAIR380870 - Adobe Air 3.8.0.870

QAIR3702090 - Adobe Air 3.7.0.2090

QAIR3701860 - Adobe Air 3.7.0.1860

QAIR3701530 - Adobe Air 3.7.0.1530

QAIR3606090 - Adobe Air 3.6.0.6090

QAIR3605970 - Adobe Air 3.6.0.5970

QAIR3501060 - Adobe Air 3.5.0.1060
QAIR350880 - Adobe Air 3.5.0.880
QAIR350600 - Adobe Air 3.5.0.600
QAIR3402710 - Adobe Air 3.4.0.2710
QAIR3402540 - Adobe Air 3.4.0.2540
QAIR3303670 - Adobe Air 3.3.0.3670
QAIR330 - Adobe Air 3.3.0.3650
QAIR320 - Adobe Air 3.2.0.2070
QAIR310 - Adobe Air 3.1.0.4880
QAIR300 - Adobe Air 3.0.0.4080
QAIR271 - Adobe Air 2.7.1.19610
QAIR27019530 - Adobe Air 2.7.0.19530
QAIR270 - Adobe Air 2.7.0.19480
QAIR26019140 - Adobe Air 2.6.0.19140
QAIR260 - Adobe Air 2.6.0.19120
QAIR250 - Adobe Air 2.5.1.17730

Adobe Digital Editions
QADE172 - Adobe Digital Editions 1.7.2

Adobe Flash Player

QAF1500223 - Adobe Flash Player 15.0.0.223 for Internet Explorer

QFM1500223 - Adobe Flash Player 15.0.0.223 for Firefox

QAF1500189 - Adobe Flash Player 15.0.0.189 for Internet Explorer

QFM1500189 - Adobe Flash Player 15.0.0.189 for Firefox

QAF1500167 - Adobe Flash Player 15.0.0.167 for Internet Explorer

QFM1500152 - Adobe Flash Player 15.0.0.152 for Firefox

QAF1500152 - Adobe Flash Player 15.0.0.152 for Internet Explorer

QAF1400176 - Adobe Flash Player 14.0.0.176 for Internet Explorer

QFM1400179 - Adobe Flash Player 14.0.0.179 for Firefox

QFM1400145 - Adobe Flash Player 14.0.0.145 for Firefox

QAF1400145 - Adobe Flash Player 14.0.0.145 for Internet Explorer

QFM1400125 - Adobe Flash Player 14.0.0.125 for Firefox

QAF1400125 - Adobe Flash Player 14.0.0.125 for Internet Explorer

QAF1300252 - Adobe Flash Player 13.0.0.252 for Internet Explorer

QFM1300252 - Adobe Flash Player 13.0.0.252 Firefox

QAF1300250 - Adobe Flash Player 13.0.0.250 for Internet Explorer

QFM1300250 - Adobe Flash Player 13.0.0.250 for Firefox

QFM1300244 - Adobe Flash Player 13.0.0.244 for Firefox

QAF1300244 - Adobe Flash Player 13.0.0.244 for Internet Explorer

QAF1300241 - Adobe Flash Player 13.0.0.241 for Internet Explorer

QFM1300241 - Adobe Flash Player 13.0.0.241 for Firefox

QFM1300231 - Adobe Flash Player 13.0.0.231 for Firefox

QAF1300231 - Adobe Flash Player 13.0.0.231 for Internet Explorer

QFM1300223 - Adobe Flash Player 13.0.0.223 for Firefox

QAF1300223 - Adobe Flash Player 13.0.0.223 for Internet Explorer

QFM1300214 - Adobe Flash Player 13.0.0.214 for Firefox

QAF1300214 - Adobe Flash Player 13.0.0.214 for Internet Explorer

QFM1300206 - Adobe Flash Player 13.0.0.206 for Firefox

QAF1300206 - Adobe Flash Player 13.0.0.206 for Internet Explorer

QFM1300182 - Adobe Flash Player 13.0.0.182 for Firefox

QAF1300182 - Adobe Flash Player 13.0.0.182 for Internet Explorer

QFM120077 - Adobe Flash Player 12.0.0.77 for Firefox

QAF120077 - Adobe Flash Player 12.0.0.77 for Internet Explorer

QFM120070 - Adobe Flash Player 12.0.0.70 for Firefox

QAF120070 - Adobe Flash Player 12.0.0.70 for Internet Explorer

QFM120044 - Adobe Flash Player 12.0.0.44 for Firefox

QAF120044 - Adobe Flash Player 12.0.0.44 for Internet Explorer

QFM120043 - Adobe Flash Player 12.0.0.43 for Firefox

QAF120038 - Adobe Flash Player 12.0.0.38 for Internet Explorer

Adobe Flash Player 11

QFM119900170 - Adobe Flash Player 11.9.900.170 for Firefox

QAF119900170 - Adobe Flash Player 11.9.900.170 for Internet Explorer

QFM119900152 - Adobe Flash Player 11.9.900.152 for Firefox

QAF119900152 - Adobe Flash Player 11.9.900.152 for Internet Explorer

QAF119900117 - Adobe Flash Player 11.9.900.117 for Internet Explorer

QFM119900117 - Adobe Flash Player 11.9.900.117 for Firefox

QAF118800175 - Adobe Flash Player 11.8.800.175 for Internet Explorer

QAF118800174 - Adobe Flash Player 11.8.800.174 for Internet Explorer

QFM118800168 - Adobe Flash Player 11.8.800.168 for Firefox

QAF118800168 - Adobe Flash Player 11.8.800.168 for Internet Explorer

QFM11880094 - Adobe Flash Player 11.8.800.94 for Firefox

QAF11880094 - Adobe Flash Player 11.8.800.94 for Internet Explorer

QFM117700224 - Adobe Flash Player 11.7.700.224 for Firefox

QAF117700224 - Adobe Flash Player 11.7.700.224 for Internet Explorer

QFM117700202 - Adobe Flash Player 11.7.700.202 for Firefox
QAF117700202 - Adobe Flash Player 11.7.700.202 for Internet Explorer

QFM117700169 - Adobe Flash Player 11.7.700.169 for Firefox
QAF117700169 - Adobe Flash Player 11.7.700.169 for Internet Explorer

QFM116602180 - Adobe Flash Player 11.6.602.180 for Firefox
QAF116602180 - Adobe Flash Player 11.6.602.180 for Internet Explorer

QFM116602171 - Adobe Flash Player 11.6.602.171 for Firefox
QAF116602171 - Adobe Flash Player 11.6.602.171 for Internet Explorer

QFM116602168 - Adobe Flash Player 11.6.602.168 for Firefox

QAF116602168 - Adobe Flash Player 11.6.602.168 for Internet Explorer

QFM115502149 - Adobe Flash Player 11.5.502.149 for Firefox
QAF115502149 - Adobe Flash Player 11.5.502.149 for Internet Explorer
QFM115502146 - Adobe Flash Player 11.5.502.146 for Firefox
QAF115502146 - Adobe Flash Player 11.5.502.146 for Internet Explorer
QFM115502135 - Adobe Flash Player 11.5.502.135 for Firefox
QAF115502135 - Adobe Flash Player 11.5.502.135 for Internet Explorer
QFM115502110 - Adobe Flash Player 11.5.502.110 for Firefox
QAF115502110 - Adobe Flash Player 11.5.502.110 for Internet Explorer
QFM114402287 - Adobe Flash Player 11.4.402.287 for Firefox
QAF114402287 - Adobe Flash Player 11.4.402.287 for Internet Explorer
QAF114402278 - Adobe Flash Player 11.4.402.278 for Internet Explorer
QFM114402278 - Adobe Flash Player 11.4.402.278 for Firefox
QAF114402265 - Adobe Flash Player 11.4.402.265 for Internet Explorer
QFM114402265 - Adobe Flash Player 11.4.402.265 for Firefox
QAF113300271 - Adobe Flash Player 11.3.300.271 for Internet Explorer
QFM113300271 - Adobe Flash Player 11.3.300.271 for Firefox
QAF113300270 - Adobe Flash Player 11.3.300.270 for Internet Explorer
QFM113300270 - Adobe Flash Player 11.3.300.270 for Firefox
QAF113300268 - Adobe Flash Player 11.3.300.268 for Internet Explorer
QFM113300268 - Adobe Flash Player 11.3.300.268 for Firefox
QAF113300265 - Adobe Flash Player 11.3.300.265 for Internet Explorer
QFM113300265 - Adobe Flash Player 11.3.300.265 for Firefox
QAF113300262 - Adobe Flash Player 11.3.300.262 for Firefox
QAF113300257 - Adobe Flash Player 11.3.300.257 for Internet Explorer
QAF113300257 - Adobe Flash Player 11.3.300.257 for Firefox
QAF112202235 - Adobe Flash Player 11.2.202.235 for Internet Explorer x86
QAF112202235 - Adobe Flash Player 11.2.202.235 for Internet Explorer x64
QAF112202235 - Adobe Flash Player 11.2.202.235 for Firefox x86
QAF112202235 - Adobe Flash Player 11.2.202.235 for Firefox x64
QAF112202233 - Adobe Flash Player 11.2.202.233 for Internet Explorer x64
QAF112202233 - Adobe Flash Player 11.2.202.233 for Internet Explorer x86
QAF112202233 - Adobe Flash Player 11.2.202.233 for Firefox x64
QAF112202233 - Adobe Flash Player 11.2.202.233 for Firefox x86
QAF112202228 - Adobe Flash Player 11.2.202.228 for Internet Explorer x86
QAF112202228 - Adobe Flash Player 11.2.202.228 for Internet Explorer x64
QAF112202228 - Adobe Flash Player 11.2.202.228 for Firefox x86
QAF112202228 - Adobe Flash Player 11.2.202.228 for Firefox x64
QAF11110263 - Adobe Flash Player 11.1.102.63 for Internet Explorer x86
QAF11110263 - Adobe Flash Player 11.1.102.63 for Internet Explorer x64
QAF11110263 - Adobe Flash Player 11.1.102.63 for Firefox x86
QAF11110263 - Adobe Flash Player 11.1.102.63 for Firefox x64
QAF11110262 - Adobe Flash Player 11.1.102.62 for Internet Explorer x86
QAF11110262 - Adobe Flash Player 11.1.102.62 for Internet Explorer x64
QAF11110262 - Adobe Flash Player 11.1.102.62 for Firefox x86
QAF11110262 - Adobe Flash Player 11.1.102.62 for Firefox x64
QAF11110255 - Adobe Flash Player 11.1.102.55 for Internet Explorer x86
QAF11110255 - Adobe Flash Player 11.1.102.55 for Internet Explorer x64
QAF11110255 - Adobe Flash Player 11.1.102.55 for Firefox x86
QAF11110255 - Adobe Flash Player 11.1.102.55 for Firefox x64

Adobe Flash Player 10

QAF10318390 - Adobe Flash Player 10.3.183.90 for Firefox

QAF10318390 - Adobe Flash Player 10.3.183.90 for Internet Explorer

QAF10318386 - Adobe Flash Player 10.3.183.86 for Firefox
QAF10318386 - Adobe Flash Player 10.3.183.86 for Internet Explorer

QAF10318375 - Adobe Flash Player 10.3.183.75 for Firefox
QAF10318375 - Adobe Flash Player 10.3.183.75 for Internet Explorer

QAF10318368 - Adobe Flash Player 10.3.183.68 for Firefox
QAF10318368 - Adobe Flash Player 10.3.183.68 for Internet Explorer

QAF10318367 - Adobe Flash Player 10.3.183.67 for Firefox
QAF10318367 - Adobe Flash Player 10.3.183.67 for Internet Explorer

QAF10318363 - Adobe Flash Player 10.3.183.63 for Firefox

QAF10318363 - Adobe Flash Player 10.3.183.63 for Internet Explorer

QAF10318355 - Adobe Flash Player 10.3.183.55 for Firefox
QAF10318355 - Adobe Flash Player 10.3.183.55 for Internet Explorer
QAF10318350 - Adobe Flash Player 10.3.183.50 for Firefox
QAF10318350 - Adobe Flash Player 10.3.183.50 for Internet Explorer
QAF10318348 - Adobe Flash Player 10.3.183.48 for Firefox
QAF10318348 - Adobe Flash Player 10.3.183.48 for Internet Explorer
QAF10318343 - Adobe Flash Player 10.3.183.43 for Firefox
QAF10318343 - Adobe Flash Player 10.3.183.43 for Internet Explorer
QAF10318329 - Adobe Flash Player 10.3.183.29 for Firefox
QAF10318329 - Adobe Flash Player 10.3.183.29 for Internet Explorer
QAF10318325 - Adobe Flash Player 10.3.183.25 for Internet Explorer
QAF10318325 - Adobe Flash Player 10.3.183.25 for Firefox
QAF10318323 - Adobe Flash Player 10.3.183.23 for Internet Explorer
QAF10318323 - Adobe Flash Player 10.3.183.23 for Firefox
QAF10318320 - Adobe Flash Player 10.3.183.20 for Internet Explorer
QAF10318320 - Adobe Flash Player 10.3.183.20 for Firefox
QAF10318319 - Adobe Flash Player 10.3.183.19 for Internet Explorer
QAF10318319 - Adobe Flash Player 10.3.183.19 for Firefox
QAF10318318 - Adobe Flash Player 10.3.183.18 for Internet Explorer
QAF10318318 - Adobe Flash Player 10.3.183.18 for Firefox
QAF10318316 - Adobe Flash Player 10.3.183.16 for Internet Explorer
QAF10318315 - Adobe Flash Player 10.3.183.15 for Internet Explorer
QAF10318315 - Adobe Flash Player 10.3.183.15 for Firefox
QAF10318311 - Adobe Flash Player 10.3.183.11 for Internet Explorer
QAF10318311 - Adobe Flash Player 10.3.183.11 for Firefox
QAF10318310 - Adobe Flash Player 10.3.183.10 for Internet Explorer
QAF10318310 - Adobe Flash Player 10.3.183.10 for Firefox
QAF1031837 - Adobe Flash Player 10.3.183.7 for Internet Explorer
QAF1031837 - Adobe Flash Player 10.3.183.7 for Firefox
QAF1031835 - Adobe Flash Player 10.3.183.5 for Internet Explorer
QAF1031835 - Adobe Flash Player 10.3.183.5 for Firefox
QAF10318134 - Adobe Flash Player 10.3.181.34 for Internet Explorer
QAF10318134 - Adobe Flash Player 10.3.181.34 for Firefox
QAF10318126 - Adobe Flash Player 10.3.181.26 for Internet Explorer
QAF10318126 - Adobe Flash Player 10.3.181.26 for Firefox
QAF10318123 - Adobe Flash Player 10.3.181.23 for Internet Explorer
QAF10318122 - Adobe Flash Player 10.3.181.22 for Firefox
QAF10318116 - Adobe Flash Player 10.3.181.16 for Internet Explorer
QAF10318114 - Adobe Flash Player 10.3.181.14 for Internet Explorer
QAF10318114 - Adobe Flash Player 10.3.181.14 for Firefox
QAF1021591 - Adobe Flash Player 10.2.159.1 for Firefox
QAF1021591 - Adobe Flash Player 10.2.159.1 for Internet Explorer
QAF1021531 - Adobe Flash Player 10.2.153.1 for Firefox
QAF1021531 - Adobe Flash Player 10.2.153.1 for Internet Explorer
QAF10215232 - Adobe Flash Player 10.2.152.32 for Firefox
QAF10215232 - Adobe Flash Player 10.2.152.32 for Internet Explorer
QAF10215226 - Adobe Flash Player 10.2.152.26 for Internet Explorer
QAF10215226 - Adobe Flash Player 10.2.152.26 for Firefox
QAF10110264 - Adobe Flash 10.1.102.64 for Internet Explorer
QAF10110264 - Adobe Flash 10.1.102.64 for FireFox
QAF1085 - Adobe Flash Player 10.1.85.3 for Internet Explorer
QAF1085 - Adobe Flash Player 10.1.85.3 for Firefox
QAF1082 - Adobe Flash Player 10.1.82.76 for Internet Explorer
QAF1082 - Adobe Flash Player 10.1.82.76 for Firefox
QAF1053 - Adobe Flash Player 10.1.53.64 for Internet Explorer
QAF1053 - Adobe Flash Player 10.1.53.64 for Firefox
QAF1045 - Adobe Flash Player 10.0.45.2 for Internet Explorer
QAF1045 - Adobe Flash Player 10.0.45.2 for Firefox
QAF1042 - Adobe Flash Player 10.0.42.34 for Internet Explorer
QAF1042 - Adobe Flash Player 10.0.42.34 for Firefox
QAF1032 - Adobe Flash Player 10.0.32.18 for Internet Explorer
QAF1032 - Adobe Flash Player 10.0.32.18 for Firefox

Adobe Flash Player 9
QAF9289 - Adobe Flash 9.0.289.0 for Internet Explorer
QAF9289 - Adobe Flash 9.0.289.0 for FireFox
QAF9283 - Adobe Flash Player 9.0.283.0 for Internet Explorer
QAF9283 - Adobe Flash Player 9.0.283.0 for Firefox
QAF9280 - Adobe Flash Player 9.0.280.0 for Internet Explorer
QAF9280 - Adobe Flash Player 9.0.280.0 for Firefox
QAF9277 - Adobe Flash Player 9.0.277.0 for Firefox
QAF9277 - Adobe Flash Player 9.0.277.0 for Internet Explorer
QAF9262 - Adobe Flash Player 9.0.262.0 for Internet Explorer
QAF9262 - Adobe Flash Player 9.0.262.0 for Firefox
QAF9260 - Adobe Flash Player 9.0.260.0 for Internet Explorer
QAF9260 - Adobe Flash Player 9.0.260.0 for Firefox
QAF9246 - Adobe Flash Player 9.0.246.0 for Internet Explorer
QAF9246 - Adobe Flash Player 9.0.246.0 for Firefox

Adobe Reader XI

QAR1109 - Adobe Reader XI (11.0.9)

QARM1109 - Adobe Reader MUI 11.0.9

QAR1108 - Adobe Reader XI (11.0.8)

QAR1107 - Adobe Reader XI (11.0.7)

QARM1107 - Adobe Reader MUI 11.0.7

QAR1106 - Adobe Reader XI (11.0.6)

QARM1106 - Adobe Reader MUI 11.0.6

QAR1105 - Adobe Reader XI (11.0.5)

QAR1104 - Adobe Reader XI (11.0.4)

QARM1104 - Adobe Reader MUI 11.0.4

QAR1103 - Adobe Reader XI (11.0.3)
QARM1103 - Adobe Reader MUI 11.0.3

QAR1102 - Adobe Reader XI (11.0.2)

QAR1101 - Adobe Reader XI (11.0.1)
QARM1101 - Adobe Reader MUI 11.0.1

Adobe Reader X

QAR10112 - Adobe Reader X (10.1.12)

QARM10112 - Adobe Reader MUI 10.1.12

QAR10111 - Adobe Reader X (10.1.11)

QAR10110 - Adobe Reader X (10.1.10)

QARM10110 - Adobe Reader MUI 10.1.10

QAR1019 - Adobe Reader X (10.1.9)

QARM1019 - Adobe Reader MUI 10.1.9

QAR1018 - Adobe Reader X (10.1.8)

QARM1018 - Adobe Reader MUI 10.1.8

QAR1017 - Adobe Reader X (10.1.7)
QARM1017 - Adobe Reader MUI 10.1.7

QAR1016 - Adobe Reader X (10.1.6)

QAR1015 - Adobe Reader X (10.1.5)
QARM1015 - Adobe Reader MUI 10.1.5
QAR1014 - Adobe Reader X (10.1.4)
QARM1014 - Adobe Reader MUI 10.1.4
QAR1013 - Adobe Reader X (10.1.3)
QARM1013 - Adobe Reader MUI 10.1.3
QAR1012 - Adobe Reader X (10.1.2)
QARM1012 - Adobe Reader MUI 10.1.2
QAR1011 - Adobe Reader X (10.1.1)
QARM1011 - Adobe Reader MUI 10.1.1
QARM1010 - Adobe Reader MUI 10.1
QAR1010 - Adobe Reader X (10.1)
QAR1001 - Adobe Reader 10.0.1

Adobe Reader 9

QAR0955 - Adobe Reader 9.5.5

QAR0954 - Adobe Reader 9.5.4

QAR0953 - Adobe Reader 9.5.3
QAR0952 - Adobe Reader 9.5.2
QAR0951 - Adobe Reader 9.5.1
QAR0950 - Adobe Reader 9.5
QAR0947 - Adobe Reader 9.4.7
QAR0946 - Adobe Reader 9.4.6
QAR0945 - Adobe Reader 9.4.5
QAR0944 - Adobe Reader 9.4.4
QAR0943 - Adobe Reader 9.4.3
QAR0942 - Adobe Reader 9.4.2
QAR0941 - Adobe Reader 9.4.1
QAR0940 - Adobe Reader 9.4
QAR0934 - Adobe Reader 9.3.4
QAR0933 - Adobe Reader 9.3.3
QAR0932 - Adobe Reader 9.3.2
QAR0920 - Adobe Reader 9.3
QAR0910 - Adobe Reader 9.2

Adobe Reader 8
QAR0831 - Adobe Reader 8.3.1
QAR0820 - Adobe Reader 8.2
QAR0821 - Adobe Reader 8.2.1
QAR0822 - Adobe Reader 8.2.2
QAR0823 - Adobe Reader 8.2.3
QAR0824 - Adobe Reader 8.2.4
QAR0825 - Adobe Reader 8.2.5
QAR0826 - Adobe Reader 8.2.6
QAR0830 - Adobe Reader 8.3

Adobe Shockwave

QASW143 - Shockwave Player 12.1.4.154

QASW142 - Shockwave Player 12.1.3.153

QASW141 - Shockwave Player 12.1.2.152

QASW139 - Shockwave Player 12.1.0.150

QASW138 - Shockwave Player 12.0.9.149

QASW137 - Shockwave Player 12.0.7.148

QASW136 - Shockwave Player 12.0.6.147

QASW135 - Shockwave Player 12.0.5.146

QASW134 - Shockwave Player 12.0.4.144

QASW133 - Shockwave Player 12.0.3.133

QASW132 - Shockwave Player 12.0.2.122

QASW131 - Shockwave Player 12.0.0.112

QASW130 - Shockwave Player 11.6.8.638
QASW129 - Shockwave Player 11.6.7.637
QASW128 - Shockwave Player 11.6.6.636
QASW127 - Shockwave Player 11.6.5.635
QASW126 - Shockwave Player 11.6.4.634
QASW125 - Shockwave Player 11.6.3.633
QASW124 - Shockwave Player 11.6.1.629
QASW123 - Shockwave Player 11.6.0.626
QASW122 - Shockwave Player 11.5.9.620
QASW121 - Shockwave Player 11.5.9.615
QASW120 - Shockwave Player 11.5.8.612
QASW119 - Shockwave Player 11.5.7.609
QASW118 - Shockwave Player 11.5.6.606
QASW117 - Shockwave Player 11.5.2.602

Apache Tomcat 7

QATC7057 - Apache Tomcat 7.0.57

QATC7056 - Apache Tomcat 7.0.56

QATC7055 - Apache Tomcat 7.0.55

QATC7054 - Apache Tomcat 7.0.54

QATC7053 - Apache Tomcat 7.0.53

QATC7052 - Apache Tomcat 7.0.52

QATC7050 - Apache Tomcat 7.0.50

QATC7047 - Apache Tomcat 7.0.47

QATC7042 - Apache Tomcat 7.0.42

QATC7041 - Apache Tomcat 7.0.41

QATC7040 - Apache Tomcat 7.0.40

QATC7039 - Apache Tomcat 7.0.39

QATC7037 - Apache Tomcat 7.0.37

QATC7035 - Apache Tomcat 7.0.35

QATC7034 - Apache Tomcat 7.0.34
QATC7032 - Apache Tomcat 7.0.33
QATC7032 - Apache Tomcat 7.0.32
QATC7030 - Apache Tomcat 7.0.30
QATC7029 - Apache Tomcat 7.0.29
QATC7028 - Apache Tomcat 7.0.28
QATC7027 - Apache Tomcat 7.0.27
QATC7026 - Apache Tomcat 7.0.26

Apache Tomcat 6

QATC6041 - Apache Tomcat 6.0.41

QATC6039 - Apache Tomcat 6.0.39

QATC6037 - Apache Tomcat 6.0.37

QATC6036 - Apache Tomcat 6.0.36
QATC6035 - Apache Tomcat 6.0.35

Apache Tomcat 5
QATC5535 - Apache Tomcat 5.5.36
QATC5535 - Apache Tomcat 5.5.35

Apple iTunes

QAI1201 - iTunes 12.0.1

QAI1201 - iTunes 12.0.1 x64

QAI114018 - iTunes 11.4.0.18

QAI114018 - iTunes 11.4.0.18 x64

QAI11312 - iTunes 11.3.1.2

QAI11312 - iTunes 11.3.1.2 x64

QAI113054 - iTunes 11.3.0.54

QAI113054 - iTunes 11.3.0.54 x64

QAI11223 - iTunes 11.2.2.3

QAI11223 - iTunes 11.2.2.3 x64

QAI1120115 - iTunes 11.2.0.115

QAI1120115 - iTunes 11.2.0.115 x64

QAI1120114 - iTunes 11.2.0.114

QAI1120114 - iTunes 11.2.0.114 x64

QAI11155 - iTunes 11.1.5.5

QAI11155 - iTunes 11.1.5.5 x64

QAI111462 - iTunes 11.1.4.62

QAI111462 - iTunes 11.1.4.62 x64

QAI11138 - iTunes 11.1.3.8

QAI11138 - iTunes 11.1.3.8 x64

QAI111232 - iTunes 11.1.2.32

QAI111232 - iTunes 11.1.2.32 x64

QAI1112 - iTunes 11.1.2.31

QAI1112 - iTunes 11.1.2.31 x64

QAI1111 - iTunes 11.1.1.11

QAI1111 - iTunes 11.1.1.11 x64

QAI1110 - iTunes 11.1.0.126

QAI1110 - iTunes 11.1.0.126 x64

QAI1105 - iTunes 11.0.5.5

QAI1105 - iTunes 11.0.5.5 x64

QAI1104 - iTunes 11.0.4.4

QAI1104 - iTunes 11.0.4.4 x64

QAI1103 - iTunes 11.0.3.42

QAI1103 - iTunes 11.0.3.42 x64

QAI1102 - iTunes 11.0.2.26
QAI1102 - iTunes 11.0.2.26 x64

QAI1101 - iTunes 11.0.1.12
QAI1101 - iTunes 11.0.1.12 x64
QAI1100 - iTunes 11.0.0.163
QAI1100 - iTunes 11.0.0.163 x64
QAI1070 - iTunes 10.7.0.21
QAI1070 - iTunes 10.7.0.21 x64
QAI1064 - iTunes 10.6.3.25
QAI1064 - iTunes 10.6.3.25 x64
QAI1061 - iTunes 10.6.1.7
QAI1061 - iTunes 10.6.1.7 x64
QAI1053 - iTunes 10.6.0.40
QAI1053 - iTunes 10.6.0.40 x64
QAI1053 - iTunes 10.5.3.3
QAI1053 - iTunes 10.5.3.3 x64
QAI1052 - iTunes 10.5.2.11
QAI1052 - iTunes 10.5.2.11 x64
QAI1051 - iTunes 10.5.1.42
QAI1051 - iTunes 10.5.1.42 x64
QAI1050 - iTunes 10.5.0.142
QAI1050 - iTunes 10.5.0.142 x64
QAI1041 - iTunes 10.4.1.10
QAI1041 - iTunes 10.4.1.10 x64
QAI1040 - iTunes 10.4.0.80
QAI1040 - iTunes 10.4.0.80 x64
QAI1022 - iTunes 10.3.1.55
QAI1022 - iTunes 10.3.1.55 x64
QAI1022 - iTunes 10.2.2.12
QAI1022 - iTunes 10.2.2.12 x64
QAI1021 - iTunes 10.2.1.1
QAI1021 - iTunes 10.2.1.1 x64
QAI1020 - iTunes 10.2.0.34
QAI1020 - iTunes 10.2.0.34 x64
QAI1011 - iTunes 10.1.2.17 x64
QAI1011 - iTunes 10.1.2.17
QAI1010 - iTunes 10.1.0.54 x64
QAI1010 - iTunes 10.1.0.54
QAI1001 - iTunes 10.0.1 x64
QAI1001 - iTunes 10.0.1
QAI0100 - iTunes 10.0 x64
QAI0100 - iTunes 10.0
QAI0921 - iTunes 9.2.1 x64
QAI0921 - iTunes 9.2.1
QAI920 - iTunes 9.2.0 x64
QAI920 - iTunes 9.2.0
QAI0911 - iTunes 9.1.1 x64
QAI0911 - iTunes 9.1.1
QAI0910 - iTunes 9.1.0 x64
QAI0910 - iTunes 9.1.0
QAI0903 - iTunes 9.0.3 x64
QAI0903 - iTunes 9.0.3
QAI0902 - iTunes 9.0.2 x64
QAI0902 - iTunes 9.0.2
QAI0901 - iTunes 9.0.1 x64
QAI0901 – iTunes 9.0.1

Apple QuickTime

QAQ7760 - QuickTime 7.7.6

QAQ7750 - QuickTime 7.7.5

QAQ7740 - QuickTime 7.7.4

QAQ7730 - QuickTime 7.7.3
QAQ7720 - QuickTime 7.7.2
QAQ7710 - QuickTime 7.7.1
QAQ7700 - QuickTime 7.7
QAQ7690 - QuickTime 7.6.9
QAQ7680 - QuickTime 7.6.8
QAQ7670 - QuickTime 7.6.7
QAQ7660 - QuickTime 7.6.6
QAQ7650 - QuickTime 7.6.5
QAQ7640 - QuickTime 7.6.4

Apple Safari
QSAF517 - Safari 5.1.7
QSAF515 - Safari 5.1.5
QSAF514 - Safari 5.1.4
QSAF512 - Safari 5.1.2
QSAF511 - Safari 5.1.1
QSAF5100 - Safari 5.1
QSAF550 - Safari 5.0.5
QSAF540 - Safari 5.0.4
QSAF530 - Safari 5.0.3
QSAF520 - Safari 5.0.2
QSAF510 - Safari 5.0.1
QSAF500 - Safari 5.0
QSAF406 - Safari 4.0.5
QSAF406 - Safari 4.0.4
QSAF403 - Safari 4.0.3
QSAF402 - Safari 4.0.2
QSAF400 - Safari 4.0

Apple Application Support

QAAS030 - Apple Application Support 3.1.0

QAAS029 - Apple Application Support 3.0.6

QAAS028 - Apple Application Support 3.0.5

QAAS027 - Apple Application Support 3.0.3

QAAS026 - Apple Application Support 3.0.1

QAAS025 - Apple Application Support 3.0.0

QAAS024 - Apple Application Support 2.3.6

QAAS023 - Apple Application Support 2.3.4

QAAS022 - Apple Application Support 2.3.3

QAAS021 - Apple Application Support 2.3.2
QAAS020 - Apple Application Support 2.3.0
QAAS019 - Apple Application Support 2.2.2
QAAS018 - Apple Application Support 2.1.9
QAAS017 - Apple Application Support 2.1.7
QAAS016 - Apple Application Support 2.1.6
QAAS015 - Apple Application Support 2.1.5
QAAS014 - Apple Application Support 2.0.1
QAAS013 - Apple Application Support 1.5.2
QAAS012 - Apple Application Support 1.5.1
QAAS011 - Apple Application Support 1.5.0
QAAS010 - Apple Application Support 1.4.1
QAAS009 - Apple Application Support 1.4.0
QAAS008 - Apple Application Support 1.3.2
QAAS007 - Apple Application Support 1.3.1
QAAS006 - Apple Application Support 1.3.0
QAAS005 - Apple Application Support 1.2.1
QAAS004 - Apple Application Support 1.2.0
QAAS003 - Apple Application Support 1.1.0
QAAS002 - Apple Application Support 1.0.1
QAAS001 - Apple Application Support 1.0.0

Audacity

QAUD205 - Audacity 2.0.5

QAUD204 - Audacity 2.0.4

QAUD203 - Audacity 2.0.3

QAUD202 - Audacity 2.0.2
QAUD200 - Audacity 2.0.0
QAUD126 - Audacity 1.2.6

Citrix Presentation Server 4.5 for 2003 x64
Q133140 - Hotfix PSE450R07W2K3X64041 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q132766 - Hotfix PSE450R07W2K3X64035 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131466 - Hotfix PSE450R07W2K3X64018 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131885 - Hotfix PSE450R07W2K3X64024 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131884 - Hotfix PSE450R06W2K3X64057 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131574 - Hotfix PSE450R07W2K3X64020 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131495 - Hotfix PSE450R07W2K3X64019 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130678 - Hotfix PSE450R07W2K3X64009 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130678 - Hotfix PSE450R07W2K3X64008 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130738 - Hotfix PSE450R06W2K3X64055 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q129380 - Hotfix PSE450R06W2K3X64047 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q129702 - Hotfix PSE450R06W2K3X64050 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q125705 - Hotfix PSE450R06W2K3X64012 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q126430 - Hotfix PSE450R05W2K3X64036 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q126466 - Hotfix PSE450R06W2K3X64021 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q127665 - Hotfix PSE450R06W2K3X64030 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q125924 - Hotfix PSE450R06W2K3X64013 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64

Citrix Presentation Server 4.5 for 2003 x86
Q132640 - Hotfix PSE450R07W2K3040 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q133359 - Hotfix PSE450R07W2K3053 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q132765 - Hotfix PSE450R07W2K3043 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131465 - Hotfix PSE450R07W2K3023 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131874 - Hotfix PSE450R07W2K3027 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131879 - Hotfix PSE450R06W2K3076 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131573 - Hotfix PSE450R07W2K3025 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131494 - Hotfix PSE450R07W2K3024 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130677 - Hotfix PSE450R07W2K3011 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130677 - Hotfix PSE450R07W2K3010 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130737 - Hotfix PSE450R06W2K3072 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130483 - Hotfix PSE450R07W2K3006 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q129379 - Hotfix PSE450R06W2K3064 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q129701 - Hotfix PSE450R06W2K3067 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125534 - Hotfix PSE450R06W2K3020 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q126435 - Hotfix PSE450R05W2K3050 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q126460 - Hotfix PSE450R06W2K3030 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125034 - Hotfix PSE450R06W2K3006 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125150 - Hotfix PSE450R06W2K3014 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125004 - Hotfix PSE450R06W2K3001 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q127660 - Hotfix PSE450R06W2K3042 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86

Citrix XenApp 5.0 for 2008 x64
Q134133 - Hotfix XAE500R01W2K8X64067 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q134145 - Hotfix XAE500W2K8X64089 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133804 - Hotfix XAE500R01W2K8X64063 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133131 - Hotfix XAE500R01W2K8X64057 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133139 - Hotfix XAE500R01W2K8X64058 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q132584 - Hotfix XAE500R01W2K8X64054 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q131836 - Hotfix XAE500R01W2K8X64051 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q131902 - Hotfix XAE500W2K8X64088 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130652 - Hotfix XAE500R01W2K8X64040 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130654 - Hotfix XAE500W2K8X64087 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129723 - Hotfix XAE500R01W2K8X64026 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130570 - Hotfix XAE500R01W2K8X64014 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129394 - Hotfix XAE500R01W2K8X64024 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129757 - Hotfix XAE500R01W2K8X64027 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129318 - Hotfix XAE500W2K8X64084 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129366 - Hotfix XAE500R01W2K8X64022 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129137 - Hotfix XAE500R01W2K8X64019 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129026 - Hotfix XAE500R01W2K8X64017 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q126504 - Hotfix XAE500W2K8X64068 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q127628 - Hotfix XAE500W2K8X64071 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125419 - Hotifx XAE500W2K8X64R01 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q120139 - Hotfix XAE500W2K8X64004 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q121670 - Hotfix XAE500W2K8X64016 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q121980 - Hotfix XAE500W2K8X64021 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124914 - Hotfix XAE500W2K8X64053 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124445 - Hotfix XAE500W2K8X64051 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124238 - Hotfix XAE500W2K8X64048 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125242 - Hotfix XAE500W2K8X64057 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125478 - Hotfix XAE500W2K8X64061 - For Citrix XenApp 5.0 for Windows Server 2008 x64

Citrix XenApp 5.0 for 2008 x86
Q134132 - Hotfix XAE500R01W2K8070 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q134144 - Hotfix XAE500W2K8089 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q133801 - Hotfix XAE500R01W2K8066 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q133126 - Hotfix XAE500R01W2K8060 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q131835 - Hotfix XAE500R01W2K8051 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q131900 - Hotfix XAE500W2K8086 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130651 - Hotfix XAE500R01W2K8040 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130653 - Hotfix XAE500W2K8085 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129725 - Hotfix XAE500R01W2K8028 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130565 - Hotfix XAE500R01W2K8038 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129393 - Hotfix XAE500R01W2K8024 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129756 - Hotfix XAE500R01W2K8029 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129317 - Hotfix XAE500W2K8083 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129365 - Hotfix XAE500R01W2K8022 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129132 - Hotfix XAE500R01W2K8019 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129025 - Hotfix XAE500R01W2K8018 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q126499 - Hotfix XAE500W2K8066 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q127627 - Hotfix XAE500W2K8071 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125414 - Hotfix XAE500W2K8R01 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q121661 - Hotfix XAE500W2K8017 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124444 - Hotfix XAE500W2K8049 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q121756 - Hotfix XAE500W2K8018 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q120128 - Hotfix XAE500W2K8005 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124237 - Hotfix XAE500W2K8046 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124913 - Hotfix XAE500W2K8050 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125241 - Hotfix XAE500W2K8056 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125477 - Hotfix XAE500W2K8058 - For Citrix XenApp 5.0 for Windows Server 2008 x86

FileZilla

QFILEZ3906 - FileZilla Client 3.9.0.6

QFILEZ3905 - FileZilla Client 3.9.0.5

QFILEZ3903 - FileZilla Client 3.9.0.3

QFILEZ3902 - FileZilla Client 3.9.0.2

QFILEZ3901 - FileZilla Client 3.9.0.1

QFILEZ381 - FileZilla Client 3.8.1

QFILEZ380 - FileZilla Client 3.8.0

QFILEZ3741 - FileZilla Client 3.7.4.1

QFILEZ374 - FileZilla Client 3.7.4

QFILEZ373 - FileZilla Client 3.7.3

QFILEZ372 - FileZilla Client 3.7.2

QFILEZ3711 - FileZilla Client 3.7.1.1

QFILEZ371 - FileZilla Client 3.7.1

QFILEZ3702 - FileZilla Client 3.7.0.2

QFILEZ3701 - FileZilla Client 3.7.0.1
QFILEZ3700 - FileZilla Client 3.7.0

QFILEZ3602 - FileZilla Client 3.6.0.2
QFILEZ3601 - FileZilla Client 3.6.0.1
QFILEZ360 - FileZilla Client 3.6.0
QFILEZ353 - FileZilla Client 3.5.3
QFILEZ352 - FileZilla Client 3.5.2
QFILEZ351 - FileZilla Client 3.5.1

Google Chrome

Q390217165 - Google Chrome 39.0.2171.65 - NEW

Q390217165X64 - Google Chrome 39.0.2171.65 X64 - NEW

Q3802125122 - Google Chrome 38.0.2125.122

Q3802125122 - Google Chrome 38.0.2125.122 x64

Q3802125111 - Google Chrome 38.0.2125.111

Q3802125111 - Google Chrome 38.0.2125.111 X64

Q3802125104 - Google Chrome 38.0.2125.104

Q3802125104X64 - Google Chrome 38.0.2125.104 X64

Q3802125101 - Google Chrome 38.0.2125.101

Q3802125101X64 - Google Chrome 38.0.2125.101 X64

Q3702062124 - Google Chrome 37.0.2062.124

Q3702062124X64 - Google Chrome 37.0.2062.124 X64

Q3702062120 - Google Chrome 37.0.2062.120

Q3702062120X64 - Google Chrome 37.0.2062.120 X64

Q3702062103 - Google Chrome 37.0.2062.103

Q3702062102 - Google Chrome 37.0.2062.102

Q370206294 - Google Chrome 37.0.2062.94

Q3601985143 - Google Chrome 36.0.1985.143

Q3601985125 - Google Chrome 36.0.1985.125

Q3501916153 - Google Chrome 35.0.1916.153

Q3501916114 - Google Chrome 35.0.1916.114

Q3401847137 - Google Chrome 34.0.1847.137

Q3401847131 - Google Chrome 34.0.1847.131

Q3401847116 - Google Chrome 34.0.1847.116

Q3301750154 - Google Chrome 33.0.1750.154

Q3301750149 - Google Chrome 33.0.1750.149

Q3301750146 - Google Chrome 33.0.1750.146

Q3301750117 - Google Chrome 33.0.1750.117

Q3301750112 - Google Chrome 33.0.1750.112

Q3201700107 - Google Chrome 32.0.1700.107

Q3201700102 - Google Chrome 32.0.1700.102

Q320170076 - Google Chrome 32.0.1700.76

Q310165063 - Google Chrome 31.0.1650.63

Q310165059 - Google Chrome 31.0.1650.59

Q310165057 - Google Chrome 31.0.1650.57

Q310165048 - Google Chrome 31.0.1650.48

Q3001599101 - Google Chrome 30.0.1599.101

Q300159969 - Google Chrome 30.0.1599.69

Q300159966 - Google Chrome 30.0.1599.66

Q290154776 - Google Chrome 29.0.1547.76

Q290154766 - Google Chrome 29.0.1547.67

Q290154766 - Google Chrome 29.0.1547.66

Q290154762 - Google Chrome 29.0.1547.62

Q290154757 - Google Chrome 29.0.1547.57

Q280150095 - Google Chrome 28.0.1500.95

Q280150072 - Google Chrome 28.0.1500.72

Q280150071 - Google Chrome 28.0.1500.71

Q2701453116 - Google Chrome 27.0.1453.116

Q2701453110 - Google Chrome 27.0.1453.110

Q270145394 - Google Chrome 27.0.1453.94

Q260141067 - Google Chrome 26.0.1410.67

Q260141064 - Google Chrome 26.0.1410.64

Q260141043 - Google Chrome 26.0.1410.43

Q2501364172 - Google Chrome 25.0.1364.172

Q2501364160 - Google Chrome 25.0.1364.160

Q2501364152 - Google Chrome 25.0.1364.152

Q250136497 - Google Chrome 25.0.1364.97

Q240131271 - Google Chrome 24.0.1312.71

Q240131260 - Google Chrome 24.0.1312.60

Q240131257 - Google Chrome 24.0.1312.57

Q240131256 - Google Chrome 24.0.1312.56

Q240131252 - Google Chrome 24.0.1312.52
Q230127195 - Google Chrome 23.0.1271.97
Q230127195 - Google Chrome 23.0.1271.95
Q230127191 - Google Chrome 23.0.1271.91
Q230127164 - Google Chrome 23.0.1271.64
Q220122996 - Google Chrome 22.0.1229.96
Q220122994 - Google Chrome 22.0.1229.94
Q220122992 - Google Chrome 22.0.1229.92
Q220122979 - Google Chrome 22.0.1229.79
Q210118089 - Google Chrome 21.0.1180.89
Q210118083 - Google Chrome 21.0.1180.83
Q210118079 - Google Chrome 21.0.1180.79
Q210118077 - Google Chrome 21.0.1180.77
Q210118075 - Google Chrome 21.0.1180.75
Q210118060 - Google Chrome 21.0.1180.60
Q200113257 - Google Chrome 20.0.1132.57
Q200113247 - Google Chrome 20.0.1132.47
Q200113243 - Google Chrome 20.0.1132.43
Q190108456 - Google Chrome 19.0.1084.56
Q190108452 - Google Chrome 19.0.1084.52
Q190108446 - Google Chrome 19.0.1084.46
Q1801025168 - Google Chrome 18.0.1025.168
Q1801025162 - Google Chrome 18.0.1025.162
Q1801025151 - Google Chrome 18.0.1025.151
Q1801025142 - Google Chrome 18.0.1025.142
Q17096379 - Google Chrome 17.0.963.83
Q17096379 - Google Chrome 17.0.963.79
Q17096378 - Google Chrome 17.0.963.78
Q17096356 - Google Chrome 17.0.963.56
Q17096346 - Google Chrome 17.0.963.46

Google Chrome Frame

Q3201700107 - Google Chrome Frame 32.0.1700.107

Q3201700102 - Google Chrome Frame 32.0.1700.102

Q320170076 - Google Chrome Frame 32.0.1700.76

Q310165063 - Google Chrome Frame 31.0.1650.63

Q310165059 - Google Chrome Frame 31.0.1650.59

Q310165057 - Google Chrome Frame 31.0.1650.57

Q310165048 - Google Chrome Frame 31.0.1650.48

Q3001599101 - Google Chrome Frame 30.0.1599.101

Q300159969 - Google Chrome Frame 30.0.1599.69

Q300159966 - Google Chrome Frame 30.0.1599.66

Q290154766 - Google Chrome Frame 29.0.1547.66

Q290154762 - Google Chrome Frame 29.0.1547.62

Q290154757 - Google Chrome Frame 29.0.1547.57

Q280150095 - Google Chrome Frame 28.0.1500.95

Q280150072 - Google Chrome Frame 28.0.1500.72

Q280150071 - Google Chrome Frame 28.0.1500.71

Q2701453116 - Google Chrome Frame 27.0.1453.116

Q2701453110 - Google Chrome Frame 27.0.1453.110

Q270145394 - Google Chrome Frame 27.0.1453.94

Q260141067 - Google Chrome Frame 26.0.1410.67

Q260141064 - Google Chrome Frame 26.0.1410.64

Q260141043 - Google Chrome Frame 26.0.1410.43

Q2501364172 - Google Chrome Frame 25.0.1364.172

Q2501364152 - Google Chrome Frame 25.0.1364.160

Q2501364152 - Google Chrome Frame 25.0.1364.152

Q250136497 - Google Chrome Frame 25.0.1364.97

Q240131271 - Google Chrome Frame 24.0.1312.71

Q240131257 - Google Chrome Frame 24.0.1312.57

Q240131256 - Google Chrome Frame 24.0.1312.56

Q240131252 - Google Chrome Frame 24.0.1312.52
Q230127195 - Google Chrome Frame 23.0.1271.97
Q230127195 - Google Chrome Frame 23.0.1271.95
Q230127191 - Google Chrome Frame 23.0.1271.91
Q230127164 - Google Chrome Frame 23.0.1271.64
Q220122996 - Google Chrome Frame 22.0.1229.96
Q220122994 - Google Chrome Frame 22.0.1229.94
Q220122992 - Google Chrome Frame 22.0.1229.92
Q220122979 - Google Chrome Frame 22.0.1229.79
Q210118089 - Google Chrome Frame 21.0.1180.89
Q210118083 - Google Chrome Frame 21.0.1180.83
Q210118079 - Google Chrome Frame 21.0.1180.79
Q210118075 - Google Chrome Frame 21.0.1180.75
Q210118060 - Google Chrome Frame 21.0.1180.60
Q200113257 - Google Chrome Frame 20.0.1132.57
Q200113247 - Google Chrome Frame 20.0.1132.47
Q200113243 - Google Chrome Frame 20.0.1132.43
Q190108456 - Google Chrome Frame 19.0.1084.56
Q190108452 - Google Chrome Frame 19.0.1084.52
Q190108446 - Google Chrome Frame 19.0.1084.46
Q1801025168 - Google Chrome Frame 18.0.1025.168

Google Earth

QGE7122041 - Google Earth 7.1.2.2041

QGE7122019 - Google Earth 7.1.2.2019

QGE7111888 - Google Earth 7.1.1.1888

QGE7111871 - Google Earth 7.1.1.1871

QGE7111580 - Google Earth 7.1.1.1580

QGE7038542 - Google Earth 7.0.3.8542

QGE7028415 - Google Earth 7.0.2.8415
QGE7018244 - Google Earth 7.0.1.8244
QGE6226613 - Google Earth 6.2.2.6613
QGE6216014 - Google Earth 6.2.1.6014

HP System Management Homepage 2
HP2115 - HP System Management Homepage 2.1.15

HP System Management Homepage 6
HP6312 - HP System Management Homepage 6.3.1
HP6312 - HP System Management Homepage 6.3.1 x64
HP6302 - HP System Management Homepage 6.3.0
HP6302 - HP System Management Homepage 6.3.0 x64
HP6227 - HP System Management Homepage 6.2.2
HP6238 - HP System Management Homepage 6.2.3

HP System Management Homepage 7

HP74012 - HP System Management Homepage 7.4

HP74012 - HP System Management Homepage 7.4 x64

HP7331 - HP System Management Homepage 7.3.3.1

HP7331 - HP System Management Homepage 7.3.3.1 x64

HP7320 - HP System Management Homepage 7.3.2

HP7320 - HP System Management Homepage 7.3.2 x64

HP7314 - HP System Management Homepage 7.3.1.4

HP7314 - HP System Management Homepage 7.3.1.4 x64

HP7309 - HP System Management Homepage 7.3.0.9

HP7309 - HP System Management Homepage 7.3.0.9 x64

HP7241 - HP System Management Homepage 7.2.4.1

HP7241 - HP System Management Homepage 7.2.4.1 x64

HP7230 - HP System Management Homepage 7.2.3.0

HP7230 - HP System Management Homepage 7.2.3.0 x64

HP7229 - HP System Management Homepage 7.2.2.9

HP7229 - HP System Management Homepage 7.2.2.9 x64

HP7213 - HP System Management Homepage 7.2.1.3

HP7213 - HP System Management Homepage 7.2.1.3 x64

HP72014 - HP System Management Homepage 7.2.0.14
HP72014 - HP System Management Homepage 7.2.0.14 x64

HP7123 - HP System Management Homepage 7.1.2.3
HP7123 - HP System Management Homepage 7.1.2.3 x64
HP7111 - HP System Management Homepage 7.1.1.1 x64
HP7111 - HP System Management Homepage 7.1.1.1
HP70024 - HP System Management Homepage 7.0.0 x64
HP70024 - HP System Management Homepage 7.0.0

ImgBurn

QIB2580 - ImgBurn 2.5.8.0

QIB2570 - ImgBurn 2.5.7.0
QIB2560 - ImgBurn 2.5.6.0
QIB2550 - ImgBurn 2.5.5.0

LibreOffice

QLIBO434 - LibreOffice 4.3.4

QLIBO433 - LibreOffice 4.3.3

QLIBO432 - LibreOffice 4.3.2

QLIBO431 - LibreOffice 4.3.1

QLIBO430 - LibreOffice 4.3.0

QLIBO427 - LibreOffice 4.2.7

QLIBO426 - LibreOffice 4.2.6

QLIBO425 - LibreOffice 4.2.5

QLIBO424 - LibreOffice 4.2.4

QLIBO423 - LibreOffice 4.2.3

QLIBO422 - LibreOffice 4.2.2

QLIBO421 - LibreOffice 4.2.1

QLIBO420 - LibreOffice 4.2.0

QLIBO416 - LibreOffice 4.1.6

QLIBO415 - LibreOffice 4.1.5

QLIBO414 - LibreOffice 4.1.4

QLIBO413 - LibreOffice 4.1.3

QLIBO412 - LibreOffice 4.1.2

QLIBO411 - LibreOffice 4.1.1

QLIBO410 - LibreOffice 4.1.0

QLIBO406 - LibreOffice 4.0.6

QLIBO405 - LibreOffice 4.0.5

QLIBO404 - LibreOffice 4.0.4

QLIBO403 - LibreOffice 4.0.3

QLIBO402 - LibreOffice 4.0.2

QLIBO401 - LibreOffice 4.0.1

QLIBO400 - LibreOffice 4.0.0

QLIBO367 - LibreOffice 3.6.7

QLIBO366 - LibreOffice 3.6.6

QLIBO365 - LibreOffice 3.6.5

QLIBO364 - LibreOffice 3.6.4
QLIBO363 - LibreOffice 3.6.3
QLIBO362 - LibreOffice 3.6.2
QLIBO361 - LibreOffice 3.6.1
QLIBO360 - LibreOffice 3.6.0
QLIBO357 - LibreOffice 3.5.7
QLIBO355 - LibreOffice 3.5.5
QLIBO354 - LibreOffice 3.5.4
QLIBO353 - LibreOffice 3.5.3
QLIBO352 - LibreOffice 3.5.2
QLIBO351 - LibreOffice 3.5.1
QLIBO350 - LibreOffice 3.5.0
QLIBO345 - LibreOffice 3.4.5
QLIBO344 - LibreOffice 3.4.4

MS_Legacy Access 2000
Q955441 - MS08-041
Q826292 - MS03-038

MS_Legacy Excel 2000
Q923090 - MS06-059
Q969683 - MS09-021
Q946979 - MS08-014
Q918424 - MS06-037
Q830349 - MS03-050
Q955461 - MS08-057
Q940596 - MS07-044
Q959964 - MS09-009
Q934447 - MS07-023
Q925524 - MS07-002
Q958435 - MS08-074
Q951582 - MS08-043
Q873372 - MS04-033
Q936511 - MS07-036
Q905757 - MS06-012

MS_Legacy ISA Server 2000
Q331065 - MS03-009
Q323889 - MS02-027
Q888258 - MS04-039
Q948257 - MS08-017
Q816458 - MS04-001
Q331066 - MS03-012
Q899753 - MS05-034
Q816456 - MS03-028

MS_Legacy Office 2000
Q822035 - MS03-037
Q923274 - MS06-062
Q921595 - MS08-044
Q920822 - MS06-047
Q934526 - MS07-025
Q929062 - MS07-015
Q914797 - MS06-039
Q931660 - MS08-017
Q920906 - MS07-013
Q944425 - MS08-013
Q947361 - MS08-016
Q917152 - MS06-038

MS_Legacy Outlook 2000
Q921593 - MS07-003
Q905646 - MS06-012
Q946986 - MS08-015
Q892842 - MS06-003

MS_Legacy PowerPoint 2000
Q957790 - MS09-017
Q916520 - MS06-028
Q905555 - MS06-012
Q923093 - MS06-058
Q921568 - MS06-048
Q949007 - MS08-051
Q889167 - MS06-010

MS_Legacy Publisher 2000
Q946255 - MS08-012
Q894540 - MS06-054
Q950682 - MS08-027

MS_Legacy Visual Studio .NET
Q924642 - MS07-012
Q958392 - MS08-070
Q937057 - MS07-052
Q933367 - MS08-017
Q924641 - MS07-012
Q947736 - MS08-052
Q830348 - MS04-028

MS_Legacy Microsoft VisualFoxPro 8.0
Q971104 - MS09-062
Q958369 - MS08-070
Q955368 - MS08-052

MS_Legacy Visual Studio .NET 2003
Q933369 - MS08-017
Q969172 - MS09-043
Q947737 - MS08-052
Q937059 - MS07-052
Q927696 - MS07-012
Q958393 - MS08-070
Q937058 - MS07-052
Q924643 - MS07-012
Q830348 - MS04-028
Q971089 - MS09-035
Q971022 - MS09-062

Mozilla Firefox 2
QFF2200 - Mozilla Firefox 2.0.0.20

Mozilla Firefox 3
QFF3628 - Mozilla Firefox 3.6.28
QFF3627 - Mozilla Firefox 3.6.27
QFF3626 - Mozilla Firefox 3.6.26
QFF3625 - Mozilla Firefox 3.6.25
QFF3624 - Mozilla Firefox 3.6.24
QFF3623 - Mozilla Firefox 3.6.23
QFF3622 - Mozilla Firefox 3.6.22
QFF3621 - Mozilla Firefox 3.6.21
QFF3620 - Mozilla Firefox 3.6.20
QFF3619 - Mozilla Firefox 3.6.19
QFF3618 - Mozilla Firefox 3.6.18
QFF3617 - Mozilla Firefox 3.6.17
QFF3616 - Mozilla Firefox 3.6.16
QFF3615 - Mozilla Firefox 3.6.15
QFF3614 - Mozilla Firefox 3.6.14
QFF3613 - Mozilla Firefox 3.6.13
QFF3612 - Mozilla Firefox 3.6.12
QFF3611 - Mozilla Firefox 3.6.11
QFF3610 - Mozilla Firefox 3.6.10
QFF3690 - Mozilla Firefox 3.6.9
QFF3680 - Mozilla Firefox 3.6.8
QFF3670 - Mozilla Firefox 3.6.7
QFF3641 - Mozilla Firefox 3.6.6
QFF3641 - Mozilla Firefox 3.6.4
QFF3631 - Mozilla Firefox 3.6.3
QFF3620 - Mozilla Firefox 3.6.2
QFF3600 - Mozilla Firefox 3.6
QFF3519 - Mozilla Firefox 3.5.19
QFF3518 - Mozilla Firefox 3.5.18
QFF3517 - Mozilla Firefox 3.5.17
QFF3516 - Mozilla Firefox 3.5.16
QFF3515 - Mozilla Firefox 3.5.15
QFF3514 - Mozilla Firefox 3.5.14
QFF3556 - Mozilla Firefox 3.5.13
QFF3556 - Mozilla Firefox 3.5.12
QFF3512 - Mozilla Firefox 3.5.11
QFF3555 - Mozilla Firefox 3.5.10
QFF3560 - Mozilla Firefox 3.5.9
QFF3580 - Mozilla Firefox 3.5.8
QFF3570 - Mozilla Firefox 3.5.7
QFF3560 - Mozilla Firefox 3.5.6
QFF3550 - Mozilla Firefox 3.5.5
QFF3540 - Mozilla Firefox 3.5.4
QFF3530 - Mozilla Firefox 3.5.3
QFF3520 - Mozilla Firefox 3.5.2
QFF3510 - Mozilla Firefox 3.5.1
QFF3500 - Mozilla Firefox 3.5
QFF3019 - Mozilla Firefox 3.0.19
QFF3181 - Mozilla Firefox 3.0.18
QFF3171 - Mozilla Firefox 3.0.17
QFF3161 - Mozilla Firefox 3.0.16
QFF3150 - Mozilla Firefox 3.0.15
QFF3140 - Mozilla Firefox 3.0.14
QFF3130 - Mozilla Firefox 3.0.13
QFF3120 - Mozilla Firefox 3.0.12
QFF3110 - Mozilla Firefox 3.0.11
QFF3100 - Mozilla Firefox 3.0.10

Mozilla Firefox 4
QFF4001 - Mozilla Firefox 4.0.1

Mozilla Firefox 5
QFF5010 - Mozilla Firefox 5.0.1
QFF5000 - Mozilla Firefox 5.0

Mozilla Firefox 6
QFF6020 - Mozilla Firefox 6.0.2
QFF6010 - Mozilla Firefox 6.0.1
QFF6000 - Mozilla Firefox 6.0

Mozilla Firefox 7
QFF7010 - Mozilla Firefox 7.0.1
QFF7000 - Mozilla Firefox 7.0

Mozilla Firefox 8
QFF8010 - Mozilla Firefox 8.0.1
QFF8000 - Mozilla Firefox 8.0

Mozilla Firefox 9
QFF9010 - Mozilla Firefox 9.0.1

Mozilla Firefox 10
QFF1002 - Mozilla Firefox 10.0.2
QFF1000 - Mozilla Firefox 10.0

Mozilla Firefox 10 ESR
QFFE1004 - Mozilla Firefox 10.0.4 ESR

Mozilla Firefox 11
QFF1100 - Mozilla Firefox 11.0

Mozilla Firefox 12
QFF1200 - Mozilla Firefox 12.0

Mozilla Firefox

QFF3311 - Mozilla Firefox 33.1.1 - NEW

QFF3310 - Mozilla Firefox 33.1

QFF3303 - Mozilla Firefox 33.0.3

QFF3302 - Mozilla Firefox 33.0.2

QFF3301 - Mozilla Firefox 33.0.1

QFF3300 - Mozilla Firefox 33.0

QFF3203 - Mozilla Firefox 32.0.3

QFF3202 - Mozilla Firefox 32.0.2

QFF3201 - Mozilla Firefox 32.0.1

QFF3200 - Mozilla Firefox 32.0

QFF3100 - Mozilla Firefox 31.0

QFF3000 - Mozilla Firefox 30.0

QFF2901 - Mozilla Firefox 29.0.1

QFF2900 - Mozilla Firefox 29.0

QFF2800 - Mozilla Firefox 28.0

QFF2701 - Mozilla Firefox 27.0.1

QFF2700 - Mozilla Firefox 27.0

QFF2600 - Mozilla Firefox 26.0

QFF2501 - Mozilla Firefox 25.0.1

QFF2500 - Mozilla Firefox 25.0

QFF2400 - Mozilla Firefox 24.0

QFF2301 - Mozilla Firefox 23.0.1

QFF2300 - Mozilla Firefox 23.0

QFF2200 - Mozilla Firefox 22.0

QFF2100 - Mozilla Firefox 21.0

QFF2001 - Mozilla Firefox 20.0.1

QFF2000 - Mozilla Firefox 20.0

QFF1902 - Mozilla Firefox 19.0.2

QFF1901 - Mozilla Firefox 19.0.1

QFF1900 - Mozilla Firefox 19

QFF1802 - Mozilla Firefox 18.0.2

QFF1801 - Mozilla Firefox 18.0.1

QFF1800 - Mozilla Firefox 18

QFFE31200 - Mozilla Firefox 31.2.0 ESR

QFFE3111 - Mozilla Firefox 31.1.1 ESR

QFFE3110 - Mozilla Firefox 31.1.0 ESR

QFFE3100 - Mozilla Firefox 31.0 ESR

QFFE2481 - Mozilla Firefox 24.8.1 ESR

QFFE2480 - Mozilla Firefox 24.8.0 ESR

QFFE2470 - Mozilla Firefox 24.7.0 ESR

QFFE2460 - Mozilla Firefox 24.6.0 ESR

QFFE2450 - Mozilla Firefox 24.5.0 ESR

QFFE2440 - Mozilla Firefox 24.4.0 ESR

QFFE2430 - Mozilla Firefox 24.3.0 ESR

QFFE2420 - Mozilla Firefox 24.2.0 ESR

QFFE2411 - Mozilla Firefox 24.1.1 ESR

QFFE2410 - Mozilla Firefox 24.1.0 ESR

QFFE17011 - Mozilla Firefox 17.0.11 ESR

QFFE17010 - Mozilla Firefox 17.0.10 ESR

QFFE1709 - Mozilla Firefox 17.0.9 ESR

QFFE1708 - Mozilla Firefox 17.0.8 ESR

QFFE1707 - Mozilla Firefox 17.0.7 ESR

QFFE1706 - Mozilla Firefox 17.0.6 ESR

QFFE1705 - Mozilla Firefox 17.0.5 ESR

QFFE1704 - Mozilla Firefox 17.0.4 ESR

QFFE1703 - Mozilla Firefox 17.0.3 ESR
QFFE1702 - Mozilla Firefox 17.0.2 ESR

QFFE10012 - Mozilla Firefox 10.0.12 ESR
QFF1701 - Mozilla Firefox 17.0.1
QFF1700 - Mozilla Firefox 17.0
QFFE10011 - Mozilla Firefox 10.0.11 ESR
QFF1602 - Mozilla Firefox 16.0.2
QFFE10010 - Mozilla Firefox 10.0.10 ESR
QFFE1009 - Mozilla Firefox 10.0.9 ESR
QFF1601 - Mozilla Firefox 16.0.1
QFFE1008 - Mozilla Firefox 10.0.8 ESR
QFF1600 - Mozilla Firefox 16.0
QFF1501 - Mozilla Firefox 15.0.1
QFF1500 - Mozilla Firefox 15.0
QFFE1007 - Mozilla Firefox 10.0.7 ESR
QFF1401 - Mozilla Firefox 14.0.1
QFFE1006 - Mozilla Firefox 10.0.6 ESR
QFF1301 - Mozilla Firefox 13.0.1
QFF1300 - Mozilla Firefox 13.0
QFFE1005 - Mozilla Firefox 10.0.5 ESR

Mozilla SeaMonkey

QSM142300 - Mozilla SeaMonkey 2.30

QSM122291 - Mozilla SeaMonkey 2.29.1

QSM122290 - Mozilla SeaMonkey 2.29

QSM122261 - Mozilla SeaMonkey 2.26.1

QSM122260 - Mozilla SeaMonkey 2.26

QSM122250 - Mozilla SeaMonkey 2.25

QSM122240 - Mozilla SeaMonkey 2.24

QSM122230 - Mozilla SeaMonkey 2.23

QSM122221 - Mozilla SeaMonkey 2.22.1

QSM122220 - Mozilla SeaMonkey 2.22

QSM122210 - Mozilla SeaMonkey 2.21

QSM122200 - Mozilla SeaMonkey 2.20

QSM122190 - Mozilla SeaMonkey 2.19

QSM122171 - Mozilla SeaMonkey 2.17.1

QSM122170 - Mozilla SeaMonkey 2.17

QSM122161 - Mozilla SeaMonkey 2.16.1

QSM122160 - Mozilla SeaMonkey 2.16

QSM122152 - Mozilla SeaMonkey 2.15.2

QSM122151 - Mozilla SeaMonkey 2.15.1

QSM122150 - Mozilla SeaMonkey 2.15

QSM122141 - Mozilla SeaMonkey 2.14.1
QSM122140 - Mozilla SeaMonkey 2.14
QSM122132 - Mozilla SeaMonkey 2.13.2
QSM122131 - Mozilla SeaMonkey 2.13.1
QSM122130 - Mozilla SeaMonkey 2.13
QSM122121 - Mozilla SeaMonkey 2.12.1
QSM122120 - Mozilla SeaMonkey 2.12
QSM122110 - Mozilla SeaMonkey 2.11
QSM122101 - Mozilla SeaMonkey 2.10.1
QSM122100 - Mozilla SeaMonkey 2.10
QSM2910 - Mozilla SeaMonkey 2.9.1
QSM2900 - Mozilla SeaMonkey 2.9
QSM2800 - Mozilla SeaMonkey 2.8
QSM2720 - Mozilla SeaMonkey 2.7.2
QSM2700 - Mozilla SeaMonkey 2.7
QSM2610 - Mozilla SeaMonkey 2.6.1
QSM2600 - Mozilla SeaMonkey 2.6
QSM2500 - Mozilla SeaMonkey 2.5
QSM2410 - Mozilla SeaMonkey 2.4.1
QSM2400 - Mozilla SeaMonkey 2.4
QSM2330 - Mozilla SeaMonkey 2.3.3
QSM2320 - Mozilla SeaMonkey 2.3.2
QSM2310 - Mozilla SeaMonkey 2.3.1
QSM2300 - Mozilla SeaMonkey 2.3
QSM2040 - Mozilla SeaMonkey 2.0.4
QSM2050 - Mozilla SeaMonkey 2.0.5
QSM2060 - Mozilla SeaMonkey 2.0.6
QSM2070 - Mozilla SeaMonkey 2.0.7
QSM2080 - Mozilla SeaMonkey 2.0.8
QSM2090 - Mozilla SeaMonkey 2.0.9
QSM2010 - Mozilla SeaMonkey 2.0.10
QSM2011 - Mozilla SeaMonkey 2.0.11
QSM2012 - Mozilla SeaMonkey 2.0.12
QSM2013 - Mozilla SeaMonkey 2.0.13
QSM2014 - Mozilla SeaMonkey 2.0.14
QSM2100 - Mozilla SeaMonkey 2.1
QSM2200 - Mozilla SeaMonkey 2.2

Mozilla Thunderbird 2
QTB2023 - Mozilla Thunderbird 2.0.0.23
QTB2022 - Mozilla Thunderbird 2.0.0.22
QTB2021 - Mozilla Thunderbird 2.0.0.21

Mozilla Thunderbird 3

QTB3120 - Mozilla Thunderbird 31.2.0

QTB3120 - Mozilla Thunderbird 3.1.20
QTB3119 - Mozilla Thunderbird 3.1.19
QTB3118 - Mozilla Thunderbird 3.1.18
QTB3117 - Mozilla Thunderbird 3.1.17
QTB3116 - Mozilla Thunderbird 3.1.16
QTB3115 - Mozilla Thunderbird 3.1.15
QTB3114 - Mozilla Thunderbird 3.1.14
QTB3113 - Mozilla Thunderbird 3.1.13
QTB3112 - Mozilla Thunderbird 3.1.12
QTB3111 - Mozilla Thunderbird 3.1.11
QTB3110A - Mozilla Thunderbird 3.1.10
QTB3190 - Mozilla Thunderbird 3.1.9
QTB3180 - Mozilla Thunderbird 3.1.8
QTB3170 - Mozilla Thunderbird 3.1.7
QTB3160 - Mozilla Thunderbird 3.1.6
QTB3150 - Mozilla Thunderbird 3.1.5
QTB3140 - Mozilla Thunderbird 3.1.4
QTB3130 - Mozilla Thunderbird 3.1.3
QTB3120 - Mozilla Thunderbird 3.1.2
QTB3110 - Mozilla Thunderbird 3.1.1
QTB3100 - Mozilla Thunderbird 3.1.0
QTB3011 - Mozilla Thunderbird 3.0.11
QTB3010 - Mozilla Thunderbird 3.0.10
QTB3009 - Mozilla Thunderbird 3.0.9
QTB3008 - Mozilla Thunderbird 3.0.8
QTB3007 - Mozilla Thunderbird 3.0.7
QTB3006 - Mozilla Thunderbird 3.0.6
QTB3005 - Mozilla Thunderbird 3.0.5
QTB3004 - Mozilla Thunderbird 3.0.4
QTB3003 - Mozilla Thunderbird 3.0.3
QTB3002 - Mozilla Thunderbird 3.0.2
QTB3001 - Mozilla Thunderbird 3.0.1
QTB3000 - Mozilla Thunderbird 3.0

Mozilla Thunderbird 5
QTB5000 - Mozilla Thunderbird 5.0

Mozilla Thunderbird 6
QTB6020 - Mozilla Thunderbird 6.0.2
QTB6010 - Mozilla Thunderbird 6.0.1
QTB6000 - Mozilla Thunderbird 6.0

Mozilla Thunderbird 7
QTB7010 - Mozilla Thunderbird 7.0.1
QTB7000 - Mozilla Thunderbird 7.0

Mozilla Thunderbird 8
QTB8000 - Mozilla Thunderbird 8.0

Mozilla Thunderbird 9
QTB9010 - Mozilla Thunderbird 9.0.1
QTB9000 - Mozilla Thunderbird 9.0

Mozilla Thunderbird 10
QTB1002 - Mozilla Thunderbird 10.0.2
QTB1000 - Mozilla Thunderbird 10.0

Mozilla Thunderbird 10 ESR
QTBE1004 - Mozilla Thunderbird 10.0.4 ESR

Mozilla Thunderbird 11
QTB1101 - Mozilla Thunderbird 11.0.1
QTB1100 - Mozilla Thunderbird 11.0

Mozilla Thunderbird 12
QTB1201 - Mozilla Thunderbird 12.0.1
QTB1200 - Mozilla Thunderbird 12.0

Mozilla Thunderbird

QTB3112 - Mozilla Thunderbird 31.1.2

QTB3111 - Mozilla Thunderbird 31.1.1

QTB3110 - Mozilla Thunderbird 31.1.0

QTB3100 - Mozilla Thunderbird 31.0

QTB2480 - Mozilla Thunderbird 24.8.0

QTB2470 - Mozilla Thunderbird 24.7.0

QTB2460 - Mozilla Thunderbird 24.6.0

QTB2450 - Mozilla Thunderbird 24.5.0

QTB2440 - Mozilla Thunderbird 24.4.0

QTB2430 - Mozilla Thunderbird 24.3.0

QTB2420 - Mozilla Thunderbird 24.2.0

QTB2411 - Mozilla Thunderbird 24.1.1

QTB2410 - Mozilla Thunderbird 24.1

QTB2401 - Mozilla Thunderbird 24.0.1

QTB2400 - Mozilla Thunderbird 24.0

QTB1700 - Mozilla Thunderbird 17.0

QTB1602 - Mozilla Thunderbird 16.0.2

QTB1601 - Mozilla Thunderbird 16.0.1

QTB1600 - Mozilla Thunderbird 16.0

QTB1501 - Mozilla Thunderbird 15.0.1

QTB1500 - Mozilla Thunderbird 15.0

QTB1400 - Mozilla Thunderbird 14.0

QTB1301 - Mozilla Thunderbird 13.0.1

QTB1300 - Mozilla Thunderbird 13.0

QTBE17011 - Mozilla Thunderbird 17.0.11 ESR

QTBE17010 - Mozilla Thunderbird 17.0.10 ESR

QTBE1709 - Mozilla Thunderbird 17.0.9 ESR

QTBE1701 - Mozilla Thunderbird 17.0.1 ESR

QTBE10012 - Mozilla Thunderbird 10.0.12 ESR

QTBE10011 - Mozilla Thunderbird 10.0.11 ESR

QTBE10010 - Mozilla Thunderbird 10.0.10 ESR

QTBE1009 - Mozilla Thunderbird 10.0.9 ESR

QTBE1008 - Mozilla Thunderbird 10.0.8 ESR

QTBE1007 - Mozilla Thunderbird 10.0.7 ESR

QTBE1006 - Mozilla Thunderbird 10.0.6 ESR

QTBE1005 - Mozilla Thunderbird 10.0.5 ESR

MozyHome

QMOZYH2280421 - MozyHome 2.28.0.421

QMOZYH2267405 - MozyHome 2.26.7.405

QMOZYH2264395 - MozyHome 2.26.4.395

QMOZYH2263393 - MozyHome 2.26.3.393

QMOZYH2260376 - MozyHome 2.26.0.376

QMOZYH2240355 - MozyHome 2.24.0.355

QMOZYH2221329 - MozyHome 2.22.1.329

QMOZYH2220313 - MozyHome 2.22.0.313

QMOZYH2203278 - MozyHome 2.20.3.278

QMOZYH2202276 - MozyHome 2.20.2.276

QMOZYH2201269 - MozyHome 2.20.1.269

QMOZYH2184250 - MozyHome 2.18.4.250

QMOZYH2183247 - MozyHome 2.18.3.247

QMOZYH2182244 - MozyHome 2.18.2.244

QMOZYH2181235 - MozyHome 2.18.1.235
QMOZYH2180227 - MozyHome 2.18.0.227
QMOZYH2160215 - MozyHome 2.16.0.215
QMOZYH2142199 - MozyHome 2.14.2.199
QMOZYH2141193 - MozyHome 2.14.1.193
QMOZYH2140183 - MozyHome 2.14.0.183
QMOZYH2121160 - MozyHome 2.12.1.160
QMOZYH2120144 - MozyHome 2.12.0.144
QMOZYH210796 - MozyHome 2.10.7.96
QMOZYH21030 - MozyHome 2.10.3.0

MozyPro

QMOZYP2280421 - MozyPro 2.28.0.421

QMOZYP2267405 - MozyPro 2.26.7.405

QMOZYP2264395 - MozyPro 2.26.4.395

QMOZYP2263393 - MozyPro 2.26.3.393

QMOZYP2260376 - MozyPro 2.26.0.376

QMOZYP2240355 - MozyPro 2.24.0.355

QMOZYP2221329 - MozyPro 2.22.1.329

QMOZYP2220313 - MozyPro 2.22.0.313

QMOZYP2203278 - MozyPro 2.20.3.278

QMOZYP2202276 - MozyPro 2.20.2.276

QMOZYP2201269 - MozyPro 2.20.1.269

QMOZYP2184250 - MozyPro 2.18.4.250

QMOZYP2183247 - MozyPro 2.18.3.247

QMOZYP2182244 - MozyPro 2.18.2.244

QMOZYP2181235 - MozyPro 2.18.1.235
QMOZYP2180227 - MozyPro 2.18.0.227
QMOZYP2160215 - MozyPro 2.16.0.215
QMOZYP2142199 - MozyPro 2.14.2.199
QMOZYP2141193 - MozyPro 2.14.1.193
QMOZYP2140183 - MozyPro 2.14.0.183
QMOZYP2121160 - MozyPro 2.12.1.160
QMOZYP2120144 - MozyPro 2.12.0.144
QMOZYP210796 - MozyPro 2.10.7.96
QMOZYP21030 - MozyPro 2.10.3.0

Notepad++

QNPP669 - Notepad++ 6.6.9

QNPP668 - Notepad++ 6.6.8

QNPP667 - Notepad++ 6.6.7

QNPP666 - Notepad++ 6.6.6

QNPP664 - Notepad++ 6.6.4

QNPP663 - Notepad++ 6.6.3

QNPP662 - Notepad++ 6.6.2

QNPP661 - Notepad++ 6.6.1

QNPP660 - Notepad++ 6.6

QNPP655 - Notepad++ 6.5.5

QNPP654 - Notepad++ 6.5.4

QNPP653 - Notepad++ 6.5.3

QNPP652 - Notepad++ 6.5.2

QNPPP651 - Notepad++ 6.5.1

QNPPP650 - Notepad++ 6.5

QNPPP645 - Notepad++ 6.4.5

QNPPP643 - Notepad++ 6.4.3

QNPPP642 - Notepad++ 6.4.2

QNPPP641 - Notepad++ 6.4.1

QNPPP633 - Notepad++ 6.3.3

QNPPP632 - Notepad++ 6.3.2

QNPPP631 - Notepad++ 6.3.1
QNPPP630 - Notepad++ 6.3

QNPPP623 - Notepad++ 6.2.3
QNPPP622 - Notepad++ 6.2.2
QNPPP620 - Notepad++ 6.2
QNPPP618 - Notepad++ 6.1.8
QNPPP617 - Notepad++ 6.1.7
QNPPP615 - Notepad++ 6.1.5
QNPPP614 - Notepad++ 6.1.4
QNPPP613 - Notepad++ 6.1.3
QNPPP612 - Notepad++ 6.1.2
QNPPP610 - Notepad++ 6.1
QNPPP600 - Notepad++ 6.0
QNPPP598 - Notepad++ 5.9.8
QNPPP5962 - Notepad++ 5.9.6.2

OpenOffice

QOR411 - OpenOffice 4.1.1

QOR410 - OpenOffice 4.1.0

QOR401 - OpenOffice 4.0.1

QOR400 - OpenOffice 4.0.0

QOR341 - OpenOffice 3.4.1
QOR340 - OpenOffice 3.4.0
QOR330 - OpenOffice.org 3.3.0

Opera

QOP2504 - Opera 25.0.1614.71 - NEW

QOP2503 - Opera 25.0.1614.68

QOP2502 - Opera 25.0.1614.63

QOP2501 - Opera 25.0.1614.50

QOP2403 - Opera 24.0.1558.64

QOP2402 - Opera 24.0.1558.61

QOP2401 - Opera 24.0.1558.53

QOP2304 - Opera 23.0.1522.77

QOP2303 - Opera 23.0.1522.75

QOP2302 - Opera 23.0.1522.72

QOP2301 - Opera 23.0.1522.60

QOP2202 - Opera 22.0.1471.70

QOP2201 - Opera 22.0.1471.50

QOP2102 - Opera 21.0.1432.67

QOP2100 - Opera 21.0.1432.57

QOP2004 - Opera 20.0.1387.91

QOP2003 - Opera 20.0.1387.82

QOP2002 - Opera 20.0.1387.77

QOP2000 - Opera 20.0.1387.64

QOP1904 - Opera 19.0.1326.63

QOP1903 - Opera 19.0.1326.59

QOP1902 - Opera 19.0.1326.56

QOP1901 - Opera 19.0.1326.47

QOP1803 - Opera 18.0.1284.68

QOP1802 - Opera 18.0.1284.63

QOP1801 - Opera 18.0.1284.49

QOP1702 - Opera 17.0.1241.53

QOP1700 - Opera 17.0.1241.45

QOP1603 - Opera 16.0.1196.80

QOP1602 - Opera 16.0.1196.73

QOP1504 - Opera 15.0.1147.153

QOP1503 - Opera 15.0.1147.148

QOP1502 - Opera 15.0.1147.141

QOP1501 - Opera 15.0.1147.138

QOP1216 - Opera 12.16

QOP1216 - Opera 12.16 x64

QOP1215 - Opera 12.15
QOP1215 - Opera 12.15 x64

QOP1214 - Opera 12.14
QOP1214 - Opera 12.14 x64

QOP1213 - Opera 12.13
QOP1213 - Opera 12.13 x64
QOP1212 - Opera 12.12
QOP1212 - Opera 12.12 x64
QOP1211 - Opera 12.11
QOP1211 - Opera 12.11 x64
QOP1210 - Opera 12.10
QOP1210 - Opera 12.10 x64
QOP1202 - Opera 12.02
QOP1202 - Opera 12.02 x64
QOP1201 - Opera 12.01
QOP1201 - Opera 12.01 x64
QOP1200 - Opera 12.00
QOP1200 - Opera 12.00 x64
QOP1164 - Opera 11.64
QOP1162 - Opera 11.62
QOP1161 - Opera 11.61
QOP1160 - Opera 11.60
QOP1152 - Opera 11.52
QOP1151 - Opera 11.51
QOP1150 - Opera 11.50
QOP1111 - Opera 11.11
QOP1110 - Opera 11.10
QOP1101 - Opera 11.01
QOP1100 - Opera 11.00
QOP1063 - Opera 10.63
QOP1062 - Opera 10.62
QOP1061 - Opera 10.61
QOP1060 - Opera 10.60
QOP1054 - Opera 10.54
QOP1053 - Opera 10.53
QOP1052 - Opera 10.52

Pidgin

QPID21010 - Pidgin 2.10.10

QPID219 - Pidgin 2.10.9

QPID218 - Pidgin 2.10.8

QPID217 - Pidgin 2.10.7

QPID216 - Pidgin 2.10.6
QPID215 - Pidgin 2.10.5
QPID214 - Pidgin 2.10.4
QPID213 - Pidgin 2.10.3
QPID212 - Pidgin 2.10.2
QPID211 - Pidgin 2.10.1
QPID210 - Pidgin 2.10.0

RealPlayer

QRP1706 - RealPlayer Cloud 17.0.15

QRP1705 - RealPlayer Cloud 17.0.14

QRP1704 - RealPlayer Cloud 17.0.13

QRP1703 - RealPlayer Cloud 17.0.10

QRP1702 - RealPlayer Cloud 17.0.9

QRP1701 - RealPlayer Cloud 17.0.8

QRP1603 - RealPlayer 16.0.3.51

QRP1602 - RealPlayer 16.0.2.32

QRP1601 - RealPlayer 16.0.1.18

QRP1600 - RealPlayer 16.0.0.282
QRP1506 - RealPlayer 15.0.6.14
QRP1505 - RealPlayer 15.0.5.109
QRP1504 - RealPlayer 15.0.4.53
QRP1503 - RealPlayer 15.0.3.37
QRP1502 - RealPlayer 15.0.2.72
QRP1501 - RealPlayer 15.0.1.13
QRP1500 - RealPlayer 15.0.0.198
QRP1209 - RealPlayer 12.0.1.669
QRP1208 - RealPlayer 12.0.1.666
QRP1207 - RealPlayer 12.0.1.660
QRP1206 - RealPlayer 12.0.1.652
QRP1205 - RealPlayer 12.0.1.647
QRP1204 - RealPlayer 12.0.1.633
QRP1203 - RealPlayer 12.0.1.609
QRP1202 - RealPlayer 12.0.0.879
QRP1201 - RealPlayer 12.0.0.658
QRP1200 - RealPlayer 12.0.0.343

RealVNC

QVNC521 - RealVNC 5.2.1

QVNC520 - RealVNC 5.2.0

QVNC511 - RealVNC 5.1.1

QVNC510 - RealVNC 5.1.0

QVNC507 - RealVNC 5.0.7

QVNC506 - RealVNC 5.0.6

QVNC505 - RealVNC 5.0.5

QVNC504 - RealVNC 5.0.4

QVNC503 - RealVNC 5.0.3
QVNC502 - RealVNC 5.0.2
QVNC501 - RealVNC 5.0.1
RVNC001 - RealVNC 4.1.3

Skype

QSKY6210104 - Skype 6.21.0.104

QSKY6200104 - Skype 6.20.0.104

QSKY6180106 - Skype 6.18.0.106

QSKY6180105 - Skype 6.18.0.105

QSKY6160105 - Skype 6.16.0.105

QSKY6140104 - Skype 6.14.0.104

QSKY6130104 - Skype 6.13.0.104

QSKY6110102 - Skype 6.11.0.102

QSKY6100104 - Skype 6.10.0.104

QSKY690106 - Skype 6.9.0.106

QSKY670102 - Skype 6.7.0.102

QSKY660106 - Skype 6.6.0.106

QSKY650158 - Skype 6.5.0.158

QSKY630107 - Skype 6.3.0.107

QSKY630105 - Skype 6.3.0.105

QSKY620106 - Skype 6.2.0.106

QSKY61129 - Skype 6.1.129

QSKY60126 - Skype 6.0.126
QSKY60120 - Skype 6.0.120
QSKY5100116 - Skype 5.10.0.116
QSKY5100115 - Skype 5.10.0.115
QSKY510114 - Skype 5.10.114
QSKY59123 - Skype 5.9.123
QSKY59115 - Skype 5.9.115
QSKY59114 - Skype 5.9.114
QSKY58158 - Skype 5.8.158
QSKY58156 - Skype 5.8.156
QSKY58154 - Skype 5.8.154
QSKY55124 - Skype 5.5.124
QSKY55117 - Skype 5.5.117
QSKY55115 - Skype 5.5.115
QSKY55114 - Skype 5.5.114
QSKY55113 - Skype 5.5.113
QSKY55112 - Skype 5.5.112
QSKY53120 - Skype 5.3.120
QSKY53116 - Skype 5.3.116
QSKY53111 - Skype 5.3.111
QSKY53108 - Skype 5.3.108
QSKY51112 - Skype 5.1.112
QSKY51104 - Skype 5.1.104
QSKY50156 - Skype 5.0.156
QSKY50152 - Skype 5.0.152
QSKY42187 - Skype 4.2.187
QSKY42163 - Skype 4.2.169
QSKY42163 - Skype 4.2.163
QSKY42158 - Skype 4.2.158
QSKY42155 - Skype 4.2.155
QSKY42152 - Skype 4.2.152
QSKY41179 - Skype 4.1.179
QSKY41166 - Skype 4.1.166
QSKY41141 - Skype 4.1.141
QSKY41136 - Skype 4.1.136
QSKY40227 - Skype 4.0.227
QSKY40226 - Skype 4.0.226
QSKY40224 - Skype 4.0.224
QSKY40216 - Skype 4.0.216
QSKY40215 - Skype 4.0.215
QSKY40206 - Skype 4.0.206

Sun Microsystems Java Runtime Environment 1.4
QJAVA14 - Sun Java 1.4

Sun Microsystems Java Runtime Environment 5.0
QJAVA50r22 - Sun Java 5.0 r22 x64 – Currently Unsupported
QJAVA50r22 - Sun Java 5.0 r22
QJAVA50r20 - Sun Java 5.0 r20 x64 – Currently Unsupported
QJAVA50r20 - Sun Java 5.0 r20
QJAVA50r19 - Sun Java 5.0 r19 x64 – Currently Unsupported
QJAVA50r19 - Sun Java 5.0 r19
QJAVA50r18 - Sun Java 5.0 r18 x64 – Currently Unsupported
QJAVA50r18 - Sun Java 5.0 r18

Sun Microsystems Java Runtime Environment 6.0

QJAVA60r45 - Sun Java 6.0 r45
QJAVA60r45 - Sun Java 6.0 r45 x64

QJAVA60r43 - Sun Java 6.0 r43
QJAVA60r43 - Sun Java 6.0 r43 x64

QJAVA60r41 - Sun Java 6.0 r41
QJAVA60r41 - Sun Java 6.0 r41 x64

QJAVA60r39 - Sun Java 6.0 r39
QJAVA60r39 - Sun Java 6.0 r39 x64

QJAVA60r38 - Sun Java 6.0 r38
QJAVA60r38 - Sun Java 6.0 r38 x64
QJAVA60r37 - Sun Java 6.0 r37
QJAVA60r37 - Sun Java 6.0 r37 x64
QJAVA60r35 - Sun Java 6.0 r35
QJAVA60r35 - Sun Java 6.0 r35 x64
QJAVA60r34 - Sun Java 6.0 r34
QJAVA60r34 - Sun Java 6.0 r34 x64
QJAVA60r33 - Sun Java 6.0 r33
QJAVA60r33 - Sun Java 6.0 r33 x64
QJAVA60r32 - Sun Java 6.0 r32
QJAVA60r32 - Sun Java 6.0 r32 x64
QJAVA60r31 - Sun Java 6.0 r31
QJAVA60r31 - Sun Java 6.0 r31 x64
QJAVA60r30 - Sun Java 6.0 r30
QJAVA60r30 - Sun Java 6.0 r30 x64
QJAVA60r29 - Sun Java 6.0 r29
QJAVA60r29 - Sun Java 6.0 r29 x64
QJAVA60r27 - Sun Java 6.0 r27
QJAVA60r27 - Sun Java 6.0 r27 x64
QJAVA60r26 - Sun Java 6.0 r26
QJAVA60r26 - Sun Java 6.0 r26 x64
QJAVA60r25 - Sun Java 6.0 r25
QJAVA60r25 - Sun Java 6.0 r25 x64
QJAVA60r24 - Sun Java 6.0 r24
QJAVA60r24 - Sun Java 6.0 r24 x64
QJAVA60r22 - Sun Java 6.0 r22 x64
QJAVA60r22 - Sun Java 6.0 r22
QJAVA60r21 - Sun Java 6.0 r21 x64
QJAVA60r21 - Sun Java 6.0 r21
QJAVA60r20 - Sun Java 6.0 r20 x64
QJAVA60r20 - Sun Java 6.0 r20
QJAVA60r19 - Sun Java 6.0r19 x64
QJAVA60r19 - Sun Java 6.0r19
QJAVA60r18 - Sun Java 6.0 r18 x64
QJAVA60r18 - Sun Java 6.0 r18
QJAVA60r17 - Sun Java 6.0 r17 x64
QJAVA60r17 - Sun Java 6.0 r17
QJAVA60r16 - Sun Java 6.0 r16 x64
QJAVA60r16 - Sun Java 6.0 r16
QJAVA60r15 - Sun Java 6.0 r15 x64
QJAVA60r15 - Sun Java 6.0 r15
QJAVA60r14 - Sun Java 6.0 r14 x64
QJAVA60r14 - Sun Java 6.0 r14
QJAVA60r13 - Sun Java 6.0 r13 x64
QJAVA60r13 - Sun Java 6.0 r13

JRE 7

QJAVA7u72 - JRE 7u72

QJAVA7u72 - JRE 7u72 x64

QJAVA7u71 - JRE 7u71

QJAVA7u71 - JRE 7u71 x64

QJAVA7u67 - JRE 7u67

QJAVA7u67 - JRE 7u67 x64

QJAVA7u65 - JRE 7update65

QJAVA7u65 - JRE 7u65

QJAVA7u65 - JRE 7u65 x64

QJAVA7u60 - JRE 7u60

QJAVA7u60 - JRE 7u60 x64

QJAVA7u55 - JRE 7update55

QJAVA7u55 - JRE 7update55 x64

QJAVA7u51 - JRE 7u51

QJAVA7u51 - JRE 7u51 x64

QJAVA7u45 - JRE 7u45

QJAVA7u45 - JRE 7u45 x64

QJAVA7u40 - JRE 7u40

QJAVA7u40 - JRE 7u40 x64

QJAVA7u25 - JRE 7u25

QJAVA7u25 - JRE 7u25 x64

QJAVA7u21 - JRE 7u21
QJAVA7u21 - JRE 7u21 x64

QJAVA7u17 - JRE 7u17
QJAVA7u17 - JRE 7u17 x64

QJAVA7u15 - JRE 7u15

QJAVA7u15 - JRE 7u15 x64

QJAVA7u13 - JRE 7u13

QJAVA7u13 - JRE 7u13 x64

QJAVA7u11 - JRE 7u11

QJAVA7u11 - JRE 7u11 x64

QJAVA7u10 - JRE 7u10
QJAVA7u10 - JRE 7u10 x64
QJAVA7u9 - JRE 7u9
QJAVA7u9 - JRE 7u9 x64
QJAVA7u7 - JRE 7u7
QJAVA7u7 - JRE 7u7 x64
QJAVA7u6 - JRE 7u6
QJAVA7u6 - JRE 7u6 x64
QJAVA7u5 - JRE 7u5
QJAVA7u5 - JRE 7u5 x64
QJAVA7u4 - JRE 7u4
QJAVA7u4 - JRE 7u4 x64
QJAVA7u3 - JRE 7u3
QJAVA7u3 - JRE 7u3 x64

UltraVNC

QUVNC1204 - UltraVNC 1.2.0.4

QUVNC1204 - UltraVNC 1.2.0.4 x64

QUVNC1203 - UltraVNC 1.2.0.3

QUVNC1203 - UltraVNC 1.2.0.3 x64

QUVNC1201 - UltraVNC 1.2.0.1

QUVNC1201 - UltraVNC 1.2.0.1 x64

QUVNC1196 - UltraVNC 1.1.9.6

QUVNC1196 - UltraVNC 1.1.9.6 x64

QUVNC1193 - UltraVNC 1.1.9.3

QUVNC1193 - UltraVNC 1.1.9.3 x64

QUVNC1189 - UltraVNC 1.1.8.9

QUVNC1189 - UltraVNC 1.1.8.9 x64

QUVNC10962 - UltraVNC 1.0.9.6.2
QUVNC10962 - UltraVNC 1.0.9.6.2 x64
QUVNC10961 - UltraVNC 1.0.9.6.1
QUVNC10961 - UltraVNC 1.0.9.6.1 x64

VLC Media Player

QVLC215 - VLC Media Player 2.1.5

QVLC213 - VLC Media Player 2.1.3

QVLC212 - VLC Media Player 2.1.2

QVLC211 - VLC Media Player 2.1.1

QVLC210 - VLC Media Player 2.1.0

QVLC208 - VLC Media Player 2.0.8

QVLC207 - VLC Media Player 2.0.7

QVLC206 - VLC Media Player 2.0.6

QVLC205 - VLC Media Player 2.0.5
QVLC204 - VLC Media Player 2.0.4
QVLC203 - VLC Media Player 2.0.3
QVLC202 - VLC Media Player 2.0.2
QVLC201 - VLC Media Player 2.0.1

WinZip

QWZ19011293 - WinZip 19.0.11293

QWZ19011293 - WinZip 19.0.11293 x64

QWZ18511111 - WinZip 18.5.11111

QWZ18511111 - WinZip 18.5.11111 x64

QWZ18011023 - WinZip 18.0.11023

QWZ18011023 - WinZip 18.0.11023 x64

QWZ18010661 - WinZip 18.0.10661

QWZ18010661 - WinZip 18.0.10661 x64

QWZ17510562 - WinZip 17.5.10562

QWZ17510562 - WinZip 17.5.10562 x64

QWZ17510480 - WinZip 17.5.10480

QWZ17510480 - WinZip 17.5.10480 x64

QWZ17010381 - WinZip 17.0.10381

QWZ17010381 - WinZip 17.0.10381 x64

WinZip 16
QWZ16510096 - WinZip 16.5.10096
QWZ16510096 - WinZip 16.5.10096 x64
QWZ1609715 - WinZip 16.0.9715
QWZ1609715 - WinZip 16.0.9715 x64
QWZ1609691 - WinZip 16.0.9691
QWZ1609691 - WinZip 16.0.9691 x64
QWZ1609686 - WinZip 16.0.9686
QWZ1609686 - WinZip 16.0.9686 x64
QWZ1609715 - WinZip 16.5.10095 x64
QWZ1609715 - WinZip 16.5.10095

WinZip 15
QWZ1559579 - WinZip 15.5.9579

Wireshark

QWSK1122 - Wireshark 1.12.2

QWSK1122 - Wireshark 1.12.2 x64

QWSK1121 - Wireshark 1.12.1

QWSK1121 - Wireshark 1.12.1 x64

QWSK1120 - Wireshark 1.12.0

QWSK1120 - Wireshark 1.12.0 x64

QWSK11011 - Wireshark 1.10.11

QWSK11011 - Wireshark 1.10.11 x64

QWSK11010 - Wireshark 1.10.10

QWSK11010 - Wireshark 1.10.10 x64

QWSK1109 - Wireshark 1.10.9

QWSK1109 - Wireshark 1.10.9 x64

QWSK1108 - Wireshark 1.10.8

QWSK1108 - Wireshark 1.10.8 x64

QWSK1107 - Wireshark 1.10.7

QWSK1107 - Wireshark 1.10.7 x64

QWSK1106 - Wireshark 1.10.6

QWSK1106 - Wireshark 1.10.6 x64

QWSK1105 - Wireshark 1.10.5

QWSK1105 - Wireshark 1.10.5 x64

QWSK1104 - Wireshark 1.10.4

QWSK1104 - Wireshark 1.10.4 x64

QWSK1103 - Wireshark 1.10.3

QWSK1103 - Wireshark 1.10.3 x64

QWSK1102 - Wireshark 1.10.2

QWSK1102 - Wireshark 1.10.2 x64

QWSK1101 - Wireshark 1.10.1

QWSK1101 - Wireshark 1.10.1 x64

QWSK1100 - Wireshark 1.10.0

QWSK1100 - Wireshark 1.10.0 x64

QWSK1815 - Wireshark 1.8.15

QWSK1815 - Wireshark 1.8.15 x64

QWSK1814 - Wireshark 1.8.14

QWSK1814 - Wireshark 1.8.14 x64

QWSK1813 - Wireshark 1.8.13

QWSK1813 - Wireshark 1.8.13 x64

QWSK18152 - Wireshark 1.8.12

QWSK18152 - Wireshark 1.8.12 x64

QWSK1811 - Wireshark 1.8.11

QWSK1811 - Wireshark 1.8.11 x64

QWSK1810 - Wireshark 1.8.10

QWSK1810 - Wireshark 1.8.10 x64

QWSK189 - Wireshark 1.8.9

QWSK189 - Wireshark 1.8.9 x64

QWSK188 - Wireshark 1.8.8

QWSK188 - Wireshark 1.8.8 x64

QWSK187 - Wireshark 1.8.7

QWSK187 - Wireshark 1.8.7 x64

QWSK186 - Wireshark 1.8.6
QWSK186 - Wireshark 1.8.6 x64

QWSK185 - Wireshark 1.8.5
QWSK185 - Wireshark 1.8.5 x64

QWSK184 - Wireshark 1.8.4
QWSK184 - Wireshark 1.8.4 x64
QWSK183 - Wireshark 1.8.3
QWSK183 - Wireshark 1.8.3 x64
QWSK182 - Wireshark 1.8.2
QWSK182 - Wireshark 1.8.2 x64
QWSK181 - Wireshark 1.8.1
QWSK181 - Wireshark 1.8.1 x64
QWSK18 - Wireshark 1.8
QWSK18 - Wireshark 1.8 x64
QWSK168 - Wireshark 1.6.8 x64
QWSK168 - Wireshark 1.6.8
QWSK167 - Wireshark 1.6.7 x64
QWSK167 - Wireshark 1.6.7
QWSK166 - Wireshark 1.6.6
QWSK166 - Wireshark 1.6.6 x64
QWSK165 - Wireshark 1.6.5
QWSK165 - Wireshark 1.6.5 x64
QWSK164 - Wireshark 1.6.4
QWSK164 - Wireshark 1.6.4 x64
QWSK163 - Wireshark 1.6.3
QWSK163 - Wireshark 1.6.3
QWSK162 - Wireshark 1.6.2
QWSK162 - Wireshark 1.6.2 x64
QWSK161 - Wireshark 1.6.1
QWSK161 - Wireshark 1.6.1 x64
QWSK160 - Wireshark 1.6.0
QWSK160 - Wireshark 1.6.0 x64
QWSK147 - Wireshark 1.4.7
QWSK147 - Wireshark 1.4.7 x64
QWSK146 - Wireshark 1.4.6
QWSK146 - Wireshark 1.4.6 x64
QWSK144 - Wireshark 1.4.4
QWSK144 - Wireshark 1.4.4 x64

Yahoo! Messenger
QYMSGR0192 - Yahoo! Messenger 11.5.0.192
QYMSGR0228 - Yahoo! Messenger 11.5.0.228

Zimbra Desktop

QZMD725 - Zimbra Desktop 7.2.5.12038

QZMD722 - Zimbra Desktop 7.2.2

QZMD721 - Zimbra Desktop 7.2.1
QZMD71411299 - Zimbra Desktop 7.1.4 b11299
QZMD714 - Zimbra Desktop 7.1.4
QZMD712 - Zimbra Desktop 7.1.2

Symptoms

You are able to successfully scan a machine, but when you attempt to deploy to the machine it fails.

Cause

This can happen because when you scan the machine it will use the default credentials - which are valid. Then when you attempt a deployment it will use the credentials assigned in the Machine Properties. If the Machine Properties credentials are no longer valid the deployment will fail.

Resolution

Change machine property credentials.

• Click View > Machines.
• Right click one of the selected machines and choose Machine Properties.
• In Machine Properties select 'Assign credential for the selected machines' then choose the desired credential.

You can also choose to leave the Credential in Machine Properties left blank. This way the deployment will use default credentials or credentials assigned via machine group when performing the deployment.

Affected Product(s)

Protect 9.X

Purpose

Configuration Checker is used to determine if you meet all the requirements for using Shavlik Patch.

Procedure

You can access the Shavlik Patch Settings screen using one of two methods.

Method 1.  Select Software Library in the SCCM Console Screen.  Right-click on Shavlik Patch Plugin and select Settings.

Method 2.  Click the Settings button in the top left hand corner of the Software Library Home screen in the SCCM Console.

Click on Verify Setup and click on the Launch Configuration Checker button.

Please note: You can also run it from the command line: C:\Program Files (x86)\Microsoft Configuration

Manager\AdminConsole\bin\ST.SCCM.ConfigurationChecker.exe. You must run

Configuration Checker with full Administrator privileges, but you can use it to evaluate

accounts that do not have full Administrator privileges.

Fill out the required fields and click the Start button.

Most of the information on this dialog will be pre-populated for you but it can be modified as necessary.

• WSUS Server FQDN: Type the fully qualified domain name of your WSUS server.
• Port: Select the port used to access the WSUS server.
• Cloud account: Type your Protect Cloud user name.
• Cloud Password: Type your Protect Cloud password.
• User account (domain/user): Type the domain and user name of the account that you want to evaluate.
• Account password: Type the password associated with the user account. This field can be left blank if you are evaluating the account that you are using to run this tool.
• Use proxy: If enabled, indicates that proxy server credentials are required in order to run the Configuration Checker test. If you clear the check box after specifying credentials, the credentials will be saved but not used. This box will initially mirror what is configured on the Proxy tab but can be temporarily overridden here.
• Proxy user name: Type the user name for an account on the proxy server. This box will be automatically populated with the user name provided on the Proxy tab but it can be overridden. It may be necessary to specify a domain as part of your user name (for example: mydomain\my.name).
• Proxy password: Type the password for the proxy server account.

The utility checks for the following:

• Ability to connect to the WSUS server using a fully qualified domain name and port number
• Ability to connect to Protect Cloud using a user name and password
• Ability to retrieve the Shavlik Patch catalog
• User account has Log on as a batch job privileges
• User account is a member of the Administrators group and the WSUS Administrators group on the WSUS server
• WSUS signing certificate is contained in the Trusted Root and Trusted Publisher stores and is current (not expired)

If any of the tests fail, you should correct the issue before using Shavlik Patch.

Affected Product(s)

Shavlik Patch 2.1

Purpose

Some administrators may question why the Shavlik Patch plug-in for Microsoft System Center is installed as an instance on a specific user account rather than all user accounts. Understanding how the product works can help explain why this is, and the purpose of this document is to offer clarification on this subject.

Description

Shavlik Patch helps to streamline the patching process in SCCM by providing a way to publish third party patches. Shavlik Patch offers patch definitions that will publish those patches selected to be published by the administrator to the WSUS server. One of the prerequisites to the proper function of Shavlik Patch is that the user belongs to the WSUS Administrators group, as such the proper function of the Shavlik Patch plug-in is closely tied to the user account and the rights granted.

Because of the rights-related requirements inherent to the process, Shavlik Patch is tied closely to user accounts and relies on the user account having the proper rights.

Additional Information

Shavlik Patch for Microsoft System Center Requirements

Installation checklist for Shavlik Patch for Microsoft System Center

Product

Shavlik Patch 2.x

Purpose

This document provides documentation to our clients on how Java deployments in Protect have changed recently and why these changes had to be made, as well as providing best practices to ensure proper deployment of Java patches.

Symptoms

Shavlik Protect users may have experienced issues deploying recently released Java patches (Java 7 Update 71), or noticed changes in the deployment mechanism. In some cases Java deployment status may repeatedly return the status "Reboot may be required\Installation failed". In other cases Java patch deployments that previously worked without a reboot may not show up as installed in Protect as installed until a reboot is completed. Understanding changes made to Java deployment in Protect and how to respond to them can help administrators keep Java fully patched in their environment.

Description

Due to changes in recently released Java patches (Java 7 Update 71+) that caused silent patch installations to fail - changes had to be made to the way Shavlik deploys these and future Java patches. These changes had to be made to ensure continued support of Java patches in Shavlik Protect.

Java update installs will now be scheduled to run at system reboot. This means that deployments that do not require a reboot will not complete until a reboot is processed. Additionally, because deployments are processed at boot using a deployment template that removes temporary files will ensure failure. (For more information see the following document: Remove Temp Files option may cause Java 7 Update 71 and later fail to install).

Resolution

To ensure successful patching, deployments of Java 7 Update 71+ should use a Deployment Template that will reboot the client and does not remove temp files.

Product

Shavlik Protect 9.x

Purpose

This document provides documentation to our clients on how Java deployments in Shavlik Patch have changed recently with Java 7 Update 71 and why these changes had to be made, as well as providing best practices to ensure proper deployment of Java patches.

Symptoms

Shavlik Patch users may have experienced issues deploying recently released Java patch (Java 7 Update 71), or noticed changes in the deployment mechanism. In some cases Java patch deployments that previously worked without a reboot may not be successfully installed until a reboot is completed. Understanding the changes made to Java deployment in Shavlik Patch and how to respond to them can help administrators keep Java fully patched in their environment.

Description

Due to changes made by the vendor with Java 7 Update 71 that caused silent patch installations to fail - changes had to be made to the way Shavlik deploys these and future Java patches. These changes had to be made to ensure continued support of Java patches in Shavlik Patch.

Java update installs will now be scheduled to run at system reboot.

Resolution

To ensure successful patching, deployments of Java 7 Update 71+ updates will now require a system reboot.

If you have any difficulty publishing these patches and getting the newer Java patches to deploy successfully- please contact Shavlik Support.

http://www.shavlik.com/support/contact/

Affected Product(s)

Shavlik Patch 2.x