Software Distribution Best Practices and Informational Guide

September 5, 2013, 7:56 am

≫ Next: How to process a Manual (offline) Activation for Shavlik Protect

≪ Previous: Best Practices for Deploying Java in your Environment

Purpose

The purpose of this document is to provide information about the Software Distribution feature in the Protect application.

Description

What is the Software Distribution feature?

Shavlik Protect has the ability to push out software installations for many Microsoft, Adobe, Java, and other 3rd party products with a 'Software Distribution' feature. This allows you to deploy this software throughout your environment quickly.

Process for setting up Software Distribution scanning and deployment

The first thing you need to do to get started with software distribution is create a scan template. Best practice is to create one that is used solely for software distribution scanning.

1. Go to New > Patch Scan Template

2. On the Filtering tab, name your template accordingly and deselect any Patch Type Filters in the lower right section. It is recommended that you don't rely on filtering when using software distribution.

3. On the Software Distribution tab, ensure to check the 'Software Distribution' box to enable software distribution scanning for this template.

*Note: The text box below is not interactive. It only acts as a list of products that can be pushed out with software distribution.

4. Go to the machine group you wish to scan for software distribution. Click the 'Run Operation' box. Then in the configuration for run operation, set step '4.Select/Confirm Operation' to use your software distribution scan template.

*Best practice: It's best to use run now for software distribution. NEVER set up a software distribution scan with an autodeploy. This will result in all software installing on target systems.

5. View the scan result. Highlight any systems you want to deploy software to in the upper pane. Then in the lower pane (Patches) highlight any software that you wish to deploy. Protect shows software distribution scan results just as it shows security patch scan results - which can make it a little confusing. The easiest way to view what the products are is by the "Bulletin Title" column.

You can use CTRL+Left Click to highlight multiple items. Then right click on any of the highlighted area, and choose Deploy > Selected Patches. The example below shows how it would appear if I wished to deploy the latest Adobe Air and Adobe Flash Player software.

*Best Practice: NEVER select Deploy > All Missing patches from a software distribution scan result. This will result in all software installing on target systems.

Q&A

Is it ok to use Product or Patch Group filtering for Software Distribution?

Yes, you can use filtering. However, the caveat is that if you use a Product Filter - not all software distribution items are linked to the main product you would assume that they would be. Example: In the image above you can see that Adobe Air is obviously an Adobe product, however, the Product listing in Protect shows Windows 7 Professional. This is because of how we detect the software - which sometimes depends on what the operating system is.

This means that if you select the 'Adobe' Product Filter in your scan template it will not necessarily offer Adobe Air in your scan result.

A better way to set up filtering if it is to be used with software distribution is to use a Patch Group that contains specific Bulletins or Qnumbers to be scanned. Finding what Bulletin ID or Qnumber correpsonds to the software distribution product can be tricky. Many can be found by using View > Patches within Protect, and this can be made easier by creating a "Smart Filter". Here's how to set up the smart filter to display only software distribution items:

1. Go to View > Patches.

2. In the upper right click the button for 'New Smart Filter'. The caption will display if you hover over the icon.

3. Set up the rules for the filter. The rule for this filter is very simple - set the following:

-1st drop down can be left to "any".

-2nd drop down set to "Patch Type Description".

-3rd drop down set to "contains"

-Text: "Software Distribution"

Once the smart filter is set up, make sure it's selected in the Patch View, Smart Filters drop down. This will display all items that are of the patch type "Software Distribution" which makes it easier to pick and choose the items you want to place into your patch group.

Is it best practice to set up automation using recurring scheduled scan/deployment with software distribution?

No, the best practice is to use the method laid out in the steps above and deploy software based on selected items from the scan result. If you plan to attempt to automate software distribution you will need to ensure that you at least use a patch group for filtering so that you are not accidentally pushing out unwanted software.

Can Protect rollback or uninstall any software items I have accidentally deployed using software distribution?

No. There is no rollback function for a deployment from Protect. Protect does have the ability to perform an uninstall of some patches, however, the majority of software distribution items have no uninstall function that can be run from Protect. This is why you need to be especially careful not to deploy all the software that Protect has the ability to push out when using the software distribution feature.

Affected Product(s)

Shavlik Protect 9.x

vCenter Protect 8.x

↧

How to process a Manual (offline) Activation for Shavlik Protect

July 23, 2013, 11:49 am

≫ Next: How to: Managing License seat usage with Shavlik Protect

≪ Previous: Software Distribution Best Practices and Informational Guide

Purpose

This document is meant to provide the steps on how to perform an offline or 'manual' activation of the Protect application.

Description

If you are unable to activate Shavlik Protect over an internet connection for any reason, you have to option to choose the 'Manual Activation' function. Here is the full process on how to use the manual (or offline) activation function:

1. Select an activation mode (either Product or bundle license or Trial mode).

2. Paste or type your key into the Enter your activation key(s) box.

3. Select Manual activation.

4. Click Create request.

5. An XML file named LicenseInfo.xml is generated and saved to the desktop of your console computer. This file contains the information needed to make an offline activation request.

6. Move the XML file to a computer that has an Internet connection.

7. On the Internet-connected computer, open a browser and go to https://license.shavlik.com/OfflineActivation.

8. Upload the LicenseInfo.xml file.

9. The web portal will process the license information and generate a license file.

10. Download the processed license file and move it to the console computer.

11. Within Shavlik Protect, select Help > Enter/refresh license key.

12. On the Shavlik Protect Activation dialog click Import manual license.

13. Go to the location of the processed license file and then click Open.

14. Shavlik Protect will process the file and the program will be activated.

If for some reason you are unable to activate using the offline activation portal mentioned above, please open a case with support and send your manual activation file in using the support portal: https://www.support.shavlik.com.

Please see this article if you need assistance registering: http://community.shavlik.com/docs/DOC-2265

Further details about activating the program can be found in the following Help document within Shavlik Protect:

Help > Contents > Installation and Setup > Getting Started > Activating the Program

Affected Product(s)

Shavlik Protect 9.x

vCenter Protect 8.x (except build 3756)

↧

How to: Managing License seat usage with Shavlik Protect

August 28, 2013, 10:18 am

≫ Next: How to activate or renew Shavlik Protect console - Licensing

≪ Previous: How to process a Manual (offline) Activation for Shavlik Protect

Purpose

This document is meant to provide information about how to track and manage license seat usage within the Protect application.

Description

Overview on how license seats are tracked/assigned with Protect

From Protect Help (Contents > Installation and Setup > Getting Started > How Licenses are Tracked):

When a patch deployment is performed, Shavlik Protect records the machine name in the database if it does not already exist. From there, the number of remaining seats available for deployment is reduced by one for each target. If you elect to use Shavlik Protect Agent, each agent machine is allocated a license and also counts against the total number of license seats available. If the same machine is managed in both an agentless and agent-based manner, that machine is counted only once. Similarly, when scanning virtual machines, a machine is counted only once even if it is scanned both in online (powered on) mode and offline (powered off) mode.

Additional Information

When a deployment seat is assigned to a system, it will be assigned to that system for 45 days as long as the system is not deployed to again.

Deployment seats are not 'assigned' to a system when a scan is performed. Only when a deployment or agent installation takes place.

How to view the number of license seats used and systems currently assigned a license seat

Basic view of license usage

To see an overview of all current license usage for a Protect console, go to Help > About Shavlik Protect. Under 'Licensed Capabilities' you will see some useful information such as your expiration date, the total number of license seats you have available, the number of deployment seats used, and the features you have enabled.

Example:

Obtaining list of systems currently assigned a license seat

There is a report that can be run within Protect to obtain a list of systems that are currently assigned a license seat.

To obtain this report in Protect, go to Tools > Create Report. In the drop-down next to 'Select report to view:', choose "Seat License Status". Then click the 'Generate report' button. The Seat License Status report will provide a listing of the following information; Number of total license seats available, number of license seats used, number of license seats remaining, and a full list of all systems that currently have a license seat assigned.

Example of Seat License Status report:

If you have used all your license seats

If you have used all your available license seats and need additional seats here are your options:

1. If you have used all your license seats and require additional seats to continue patching or installing agents you will need to get in contact with our sales team. They will be able to add seats to your license key.

Contact for sales team:

Phone: 800-690-6911, option 1

Email: sales@shavlik.com

2. If you are renaming machines or cycling old/new machines in your network this can cause you to run out of license seats (since Protect assigns a license seat to machines by machine name for 45 days). If this is the case you should contact support and provide your license key for a workaround.

Contact for support:

http://www.shavlik.com/support/contact/

Affected Product(s)

Shavlik Protect 9.x

vCenter Protect 8.x

↧

How to activate or renew Shavlik Protect console - Licensing

July 12, 2013, 6:18 am

≫ Next: Shavlik Protect firewall and proxy exceptions URL list

≪ Previous: How to: Managing License seat usage with Shavlik Protect

Template

Purpose

This document outlines the various ways to activate the Protect Console. These methods are also used when the protect subscription has been renewed and the license needs to be refreshed.

Access the License Window

Help > Enter/Refresh license key

Shavlik Protect Activation window

Activate Online

Select "Product or Bundle license".

If this is a new license, enter your activation key and select Add.

Choose "Online activation".

Click "Activate online now"

If you are refreshing a license, leave the existing key and click "Activate online now"

Activate Offline

Select "Product or Bundle license".

If this is a new license, enter your activation key and select Add.

If you are refreshing a license, leave the existing key

Choose "Offline activation".

Click "Create Request"

The manual activation request file "LicensInfo.xml will be saved to your desktop.

Move the XML file to a computer with Internet access.

Go to: https://license.shavlik.com/OfflineActivation to upload the file, "LicenseInfo.xml".

The license portal will generate a license file for you to download and import

Select "Download Manual License" to download the manual license file and move it to the console computer

Within Shavlik Protect, select Help>Enter/refresh license key.

Import the processed license to the console by selecting "Import manual license"'.

Click "select file" to browse for the file, ProtectLicense.xml, and click "Open".

Shavlik Protect will process the file and the program will be activated.

Trial License

Choose "Trial Mode" and hit "Create request".

Note : if you have a proxy, in order to go through the Shavlik licensing servers you will need to configure the parameters inside the "configure proxy" dialog box.

Affected Product(s)

Shavlik Protect 9.x

↧

Shavlik Protect firewall and proxy exceptions URL list

December 31, 2012, 11:00 pm

≫ Next: Get Started Guide

≪ Previous: How to activate or renew Shavlik Protect console - Licensing

Symptoms

Patch files fail to download
Patch definitions fail to update
Threat definitions files fail to download
Activation or License Refresh fails
Home page RSS feed fails to load
Product check for update fails

Purpose

This article provides a list of required web addresses for the Protect application.

Cause

This issue occurs if one or more web addresses required by the Protect console server are blocked.

Resolution

To resolve this issue, ensure that these Web addresses required by Protect are accessible and allowed through firewalls, proxies, or web filters:

If you require the IP addresses to create exceptions you can find the IP addresses used for XML.shavlik.com here. To obtain the IP for vendor sites you can ping the site for the current IP address or contact the vendor to obtain this information.

Affected Product(s)

Shavlik Protect, All versions

vCenter Protect 8.x

Shavlik Rebrands

↧

Get Started Guide

May 28, 2013, 3:45 am

≫ Next: Troubleshooting Shavlik Protect patch scan error messages

≪ Previous: Shavlik Protect firewall and proxy exceptions URL list

Thank you for visiting community.shavlik.com!

Here is where you can get access to:

Technical discussions between experts
A knowledge base of known solutions
Product announcements and Support news

What you’ll find on the site:

Other people

In order to participate on community.shavlik.com you need to be logged in. Please take a moment to register and create your profile.
- Shavlik Staff are marked with a special badges to indicate who they are.

Discussions

These are questions and any associated replies from the community.
- To ask a question go to the area for the product that you are using and click the “Ask The Community” widget on the overview tab.
  - If you can help with an answer to a question click the Reply button at the bottom of the question. You will be awarded 20 points for a Correct Answer and 10 points for a Helpful Answer.
  - If you ask a question please don’t forget to mark which reply was the right one. This makes it easier for other community members to find the right answer in the future.
  - For more information on discussions please read this guide.

Documents

These are our knowledge base solutions.
- They are usually written by the support team and go through an approval process from our senior support staff.
- If you find a document useful please take a moment to rate it (stars at the bottom of the document). Here’s why this is useful.
- If you want to ask something about a document click the Add a Comment link at the bottom and type in your question.

Here is an overview of the current structure of the site:

Shavlik and sub-areas
- The Shavlik areas contain all technical product discussions, product announcements, and knowledge base documents.
Site Help
- The Site Help area contains information on how to use the site.

Get notified of updates:

If you want to be notified of new content within an area of interest you can subscribe to it. More information can be found here: Following a place or a piece of content in the communityIf you would like to get an RSS feed simply click the“View Feeds” link in the areas of the site you are interested in.

Need some help getting started?

Please do not hesitate to contact support to ask for help. The team will be very happy to guide you through registering and using the new knowledge base and forums. Here’s how to reach us.

Kind regards

Shavlik Support

↧

Troubleshooting Shavlik Protect patch scan error messages

December 31, 2012, 11:00 pm

≫ Next: Shavlik Patch and Authenticating Proxy Servers

≪ Previous: Get Started Guide

Purpose

Many of the common Shavlik Protect scan errors can be corrected by changes to configuration or environment. This article lists the most common scan error messages and provides some guidance on correcting the issue.

Cause

Scan errors can occur:

If one or more of the Shavlik Protect Scanning Prerequisites have not been met
If one or more configuration issues are present in Shavlik Protect
Due to one or more environmental issues

Resolution

The table below lists the error codes with the known reason or solution. Most scan errors can be resolved by ensuring you are meeting requirements.

Note: You can see the scan errors listed by viewing your scan result under the 'Results' section and viewing the 'Machines Not Scanned' tab of the scan result.

Error Code	Description
Error Code 101: Unable to determine System Language	The scan process reads the Windows ntdll.dll file to determine the language of the system. If this file is inaccessible, the prerequisite validation fails and the scan is aborted. See the following document for more information: http://community.shavlik.com/docs/DOC-23310
Error Code 105: MS_UNABLE_TO_GET_SYSTEM_DATA	This issue occurs due to an access denied message at the root of the problem, or due to other enironmental or network related issues. See the following KB: http://community.shavlik.com/docs/DOC-2233
Error Code 200: System not found. Scan not performed.	This indicates that the specified computer was not located and could not be scanned.
Error Code 201: System not found. <system error message>	A network problem is preventing the specified machine from being scanned. Check to see that your computer (the scanning machine) is properly connected to the network and that you can remotely logon to the specified machine.
Error Code 202: System not found. Scan not performed.	A network or system error occurred while the scan was in process. Check to see that your scanning machine is properly connected to the network and that the machine being scanned is still connected to the network. Also ensure that the remote machine is running the Server service.
Error Code 230: Scan not performed. <system error message>	A general network error has occurred. See the system documentation for more information.
Error Code 235: System not found, or NetBIOS ports may be firewalled. Scan not performed.	Most likely, there is no machine with the specified IP address. If a machine does exist at this address, a personal firewall or port filtering device may be dropping packets destined for TCP ports 139 and 445. See the following KB: http://community.shavlik.com/docs/DOC-2220
Error Code 261: System found but it is not listening on NetBIOS ports. Scan not performed.	A machine exists at this IP address but it is either not listening on, or is blocking access to, TCP ports 139 and 445.
Error Code 270: Connected to a machine with the wrong hostname or domain name.	Ensure that you are meeting all scanning prerequisites, and that you are able to resolve the target system properly by forward and reverse nslookup. Example: nslookup target_IP_address nslookup target_NetBIOS_name
Error Code 301: SystemRoot share access required to scan.	Unable to connect to the remote machine’s system share. This may occur if the administrator has unshared the systemroot (typically C$ or similar) or has disabled the AutoShareServer(Wks) via the registry. Set Value from 0 to 1 in these registries: HKLM\SYSTEM\CurrentControlSet\Services\lanmanserver\ parameters\AutoShareServer HKLM\SYSTEM\CurrentControlSet\Services\lanmanserver\ parameters\AutoShareWks For more information on restoring Admin Shares, see the Microsoft Knowledge Base article 318755.
Error Code 429: DLL is not properly registered.
Error Code 430: Incorrect version of MDAC.
Error Code 451: Admin rights are required to scan. Scan not performed.	The current or specified user account performing the scan does not have administrative rights to the machine being scanned. Check to see that the specified account is a member of the local administrators group on the machine being scanned (or is a member of a group with local administrative rights).
Error Code 452: NetChk is unable to scan this machine. Please check to see that you have administrative rights to this machine and are able to login to this machine from your workstation. Scan not performed.	Check to see that the Server service is enabled on the remote machine and that you can remotely logon to this machine. Ensure that the Workstation service is running on the machine performing the scan. See the following KB: http://community.shavlik.com/docs/DOC-2218
Error Code 501: Remote registry access denied. Scan not performed.	Check to see that the Remote Registry service is enabled on the machine being scanned. See the following KB: http://community.shavlik.com/docs/DOC-2219
Error Code 502: Scan not performed. Error reading Registry <system error message>	A general registry error has occurred. See the system documentation for more information.
Error Code 503: Scan not performed. Error reading Registry.	A general registry error has occurred. No additional information is available.
Error Code 553: Unable to read registry. Please ensure that the remote registry service is running. Scan not performed.	Check to see that the Remote Registry service is enabled on the machine being scanned.
Error Code 621: OS of target is an unsupported version of Windows	The specified may be a non-Microsoft platform running SMB services or otherwise emulating a Microsoft product. Review the document: http://community.shavlik.com/docs/DOC-23052
Error Code 622: Machine OS is not Recognized. Please run with tracing on and send to technical support. Scan not performed.	Unable to determine the operating system of the specified machine. This may occur when scanning beta or unreleased versions of Microsoft operating systems.
Error Code 623: Machine Service pack is not Recognized. Please run with tracing on and send to technical support. Scan not performed.	Unable to determine the Service Pack of the specified machine. This may occur when scanning beta or unreleased versions of Microsoft Service Packs.
Error Code 701: File http://download.microsoft.com/download/ ... secure.cab was NOT downloaded.	The signed, compressed CAB file containing the security patch information could not be obtained from the specified location. This may occur if the scanning machine is not connected to a network, or is otherwise unable to access the specified file or location. If the CAB file is not obtained, an attempt is made to access the uncompressed XML file via https.
Error Code 702: File https://www.microsoft.com/technet/secur ... secure.xml was NOT downloaded. Attempting to find local copy of mssecure.cab.	The uncompressed XML file containing the security patch information could not be obtained from the specified location via https. This may occur if the scanning machine is not connected to a network, or is otherwise unable to access the specified file or location. If the XML file is not obtained from the network, an attempt is made to locate an existing version of this file on the local machine.
Error Code 799: Itanium class servers are not supported by Protect.
Error Code 802: Could not read boot.ini file in harddrive at '%s'	Unable to read the image's boot.ini file after successfully mounting the hard disk (non-Vista systems). See: http://community.shavlik.com/docs/DOC-23104
Error Code 803: Could not find windows install directory in boot.ini file in harddrive at '%s'	The virtual image hard drive was successfully mounted and the boot.ini file was read but the scan engine was unable to locate the %systemroot% folder at the specified location (non-Vista systems).
Error Code 804: Could not find system32 directory for virtual system at '%s'	The virtual image hard drive was successfully mounted and the boot.ini file was read but the scan engine was unable to locate the %systemroot%\system32 folder at the specified location (non-Vista systems).
Error Code 805: Timeout when mounting hard drive at '%s' to drive '%c'	An attempt to mount the virtual image was not successful. The mounting process timed out after 60 seconds. Try scanning this image individually to see if the mount succeeds.
Error Code 806: Error mounting hard drive at '%s' to drive '%c'	An attempt to mount the virtual image was not successful. This can happen if the image being mounted is encrypted, is on a compressed drive, is a template or a linked clone, or any of the vmdk files are read-only. If this is a VMware Workstation or VMware Server image, this error occurs if the image is currently powered on or suspended.
Error Code 807: Error mounting hard drive at '%s' to drive '%c' with exit code %d	An attempt to mount the virtual image was not successful. The mounting process returned an unknown error code. Contact support for assistance.
Error Code 808: Could not get return code from mounting tool when mounting hard drive at '%s' to drive '%c' due to %s	The virtual image mounting process completed but the mount process was unable to determine if the mounting was successful.
Error Code 809: Unknown virtual image type '%s' extracted from '%s'.	The scan engine was unable to determine the virtual image type. This may occur if scanning a currently unsupported virtual image platform.
Error Code 810: Could not find system32 directory for virtual image: '%s'	The virtual image hard drive was successfully mounted but the scan engine was unable to locate the image's %systemroot%\system32 folder.
Error Code 811: Could not get information about drive mounted at '%s' for system:'%s'	The scan engine was unable to determine the systemroot drive letter for the mounted image.
Error Code 812: Could not open mounted registry key 'HKLM\\Software\\MountedDevices' for system: '%s'	The virtual image hard drive and registry was successfully mounted but the scan engine was unable to read the mounted registry.
Error Code 813: Could not enumerate the values under the key HKLM\\Software\\MountedDevices for system: '%s'	The virtual image hard drive and registry was successfully mounted but the scan engine was unable to enumerate values from the mounted registry.
Error Code 814: No path to vmware-mount.exe provided!	The scan engine was unable to locate the VMware mounting tool. Please make sure that the VMware Virtual Disk Development Kit has been properly installed.
Error Code 815: Could not find mounting tool at '%s'	The scan engine was unable to locate the VMware mounting tool. Please make sure that the VMware Virtual Disk Development Kit has been properly installed.
Error Code 816: Could not read system file at '%s'	The vmx configuration file does not exist for the specified VMware Workstation or VMware Server image.
Error Code 817: Error parsing system file at '%s'	The scan engine was unable to read the vmx file for the specified VMware Workstation or VMware Server image. Check the vmx file and ensure that it can be read in a text viewer.
Error Code 818: '%s'. Unable to mount the virtual image. The virtual image is currently powered on.	The scan engine was unable to mount the virtual image because the virtual image was powered on. The scan engine is only capable of scanning images that are offline (powered off).
Error Code 819: '%s'. Unknown PowerStatus '%d'	The scan engine was unable to determine the current state of the image (powered on, suspended, powered off).
Error Code 820: %s'. Scanning suspended or paused images is not currently supported.	The scan engine was unable to mount the virtual image because the virtual image was suspended (paused). The scan engine is only capable of scanning images that are offline (powered off).
Error Code 821: Could not open Objects key in BCD for image at '%s'	The scan engine was unable to access the boot configuration data (BCD) for this image. This error message could indicate that there is a problem with the specified image. Try powering on this image to ensure that it is still valid. This error message applies to Vista images only.
Error Code 822: Could not enumerate keys in 'BCD\\Objects' for image at '%s'	The scan engine was unable to enumerate information from the boot configuration data (BCD) for this image. This error message could indicate that there is a problem with the specified image. Try powering on this image to ensure that it is still valid. This error message applies to Vista images only.
Error Code 823: Could find default boot section in the BCD for image at '%s'	The scan engine was unable to enumerate boot information from the boot configuration data (BCD) for this image. This error message applies to Vista images only.
Error Code 824: Could not open key at 'BCD\\Objects\\%s\\Elements\\22000002' for image at '%s'	The scan engine was unable to open the boot information data from the boot configuration data (BCD) for this image. This error message applies to Vista images only.
Error Code 825: Could find the Windows root in default boot section of the BCD for image at '%s'	The scan engine was unable to locate the value which stores the location of the windows directory in the boot configuration data (BCD) for this image. This error message applies to Vista images only.
Error Code 826: Registry mount sentry is NULL!	The scan engine was enable to mount the virtual image's registry. The console may be running low on memory.
Error Code 827: Hard-drive mount sentry list is NULL or empty!	The scan engine was unable to read the vmx file and/or this file had no hard drives configured for the image.
Error Code 828: Could not mount registry for image '%s'. This could be caused by running a non supported configuration. Windows 2000 can't mount x64 registries.	The scan engine was unable to mount the registry for the virtual image. This may occur if using a Windows 2000 console and trying to mount x64 images (unsupported).
Error Code 829: Error: 829 - Accessing disk ID Error: 829 - Accessing disk ID, Code:16054 – Invalid connection	This error can occur due to a number of different reasons. This is an error that occurs prior to mounting the image - it is not related to mounting the image (like the errors above) General errors: VIX_E_FAIL = 1, VIX_E_OUT_OF_MEMORY = 2, VIX_E_INVALID_ARG = 3, VIX_E_FILE_NOT_FOUND = 4, VIX_E_OBJECT_IS_BUSY = 5, VIX_E_NOT_SUPPORTED = 6, VIX_E_FILE_ERROR = 7, VIX_E_DISK_FULL = 8, VIX_E_INCORRECT_FILE_TYPE = 9, VIX_E_CANCELLED = 10, VIX_E_FILE_READ_ONLY = 11, VIX_E_FILE_ALREADY_EXISTS = 12, VIX_E_FILE_ACCESS_ERROR = 13, VIX_E_REQUIRES_LARGE_FILES = 14, VIX_E_FILE_ALREADY_LOCKED = 15, VIX_E_NOT_SUPPORTED_ON_REMOTE_OBJECT = 20, VIX_E_FILE_TOO_BIG = 21, VIX_E_FILE_NAME_INVALID
Error Code 1001: IPv6 addresses are not supported.	IPv6 addresses are currently not supported. Ensure that IPv4 is enabled.

Affected Product(s)

Shavlik Protect All Versions

↧

Shavlik Patch and Authenticating Proxy Servers

May 14, 2014, 6:49 am

≫ Next: Shavlik Patch (SCUPdates) Landing Page

≪ Previous: Troubleshooting Shavlik Protect patch scan error messages

Purpose

The purpose of this document is to provide additional information on environments using Shavlik Patch as well as an authenticated proxy server.

Symptoms

Using Shavlik Patch in conjunction with an authenticated proxy server you are unable to download patches.

This may sometimes lead to the Error: the downloaded update for 'xxx' does not match the expected digest among other possible errors.

Cause

If the proxy server in your environment is an authenticating proxy (prompts for credentials when accessing the internet or uses pass through authentication) Shavlik Patch will be unable to download the patch files and as a result will not function appropriately. Shavlik Patch currently is unable to inherit authentication settings for proxies and does not have a method to enter such settings into the program.

Resolution

Currently there is no fix for the issue. A workaround is to make exceptions in the proxy for any sites that Shavlik Patch uses. These can be found in the document URL Exception list for Shavlik Patch for Microsoft System Center. Work with your network team to ensure Shavlik Patch can bypass the proxy.

Shavlik is aware of this issue and working to have the functionality working in a future update of the Shavlik Patch plugin.

Affected Products

Shavlik Patch for Microsoft System Center (Plugin)

↧

Shavlik Patch (SCUPdates) Landing Page

October 25, 2013, 9:56 am

≫ Next: Deployment Tracker Stays at Scheduled Status

≪ Previous: Shavlik Patch and Authenticating Proxy Servers

This is a list of highly recommended documents for improving general knowledge of the Shavlik Patch for Microsoft System Center (formerly SCUPdates) product. This article is not a comprehensive list of documents.

Installation & Configuration

Best Practices & How To's

Troubleshooting & Common Issues

Other Useful Information

↧

Deployment Tracker Stays at Scheduled Status

June 11, 2014, 11:01 am

≫ Next: ESXi Hypervisor Bulletin Scan fails

≪ Previous: Shavlik Patch (SCUPdates) Landing Page

Symptoms

When deploying patches, the deployment tracker shows 'Scheduled' but never updates with new statuses.

Cause

There are 2 causes for this issue:

Port 3121 is not blocking transmissions for the Deployment Tracker.
The Batch file on the target is never being executed.

Resolution

Verify that communication from the Target to the Console is open on port 3121.

Using Telnet to test ports

Port requirements for Shavlik Protect

When initiating a deployment, the patches and deployment files are copied to the target, then a job is created in the scheduler, which sets the Deployment status to 'Scheduled'. Once the deployment is running, it will send status updates to the console over port 3121. If that port is blocking traffic, the status will stay at 'Scheduled'.

If traffic is able to go through port 3121 from the target to the Console, the batch file may be failing to initiate and run. This can be caused by Anti Virus, or locked down security features on a machine.

Affected Product(s)

Shavlik Protect All

↧

ESXi Hypervisor Bulletin Scan fails

August 23, 2013, 9:59 am

≫ Next: Gathering a DPD Trace

≪ Previous: Deployment Tracker Stays at Scheduled Status

SYMPTOMS

-When running a bulletin scan on an ESXi hypervisor, the Shavlik Protect Operations Monitor shows the status:

Complete with errors. Check the hypervisor network configuration and firewall settings.

-When running a bulletin scan you may get the following error:

Failed to load catalog for embeddedEsx.5.0.0, host ST.Virtual.Vim.HostSystem.

-Within Protect's ST.ServiceHost.managed.log you see the following type of error (example from ESXi 5.1):

2013-08-23T17:06:01.5901867Z 0006 V HypervisorPatchScan.cs:123|Starting patch scan.

2013-08-23T17:08:34.6382558Z 0006 E HypervisorPatchDataAdapter.cs:209|[ESXi_hostname] Failed to download metadata. ('https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vmw-ESXi-5.1.0-metadata.zip', '/tmp/tmp9Ic9qk', '[Errno 12] Timeout: <urlopen error timed out>')

url: https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/esx/vmw/vmw-ESXi-5.1.0-metadata.zip

localfile: None

CAUSE

The ESXi host does not have required internet access. During the ESXi hypervisor bulletin scan, it is actually the ESXi host that runs the scan. Protect is just calling for the scan to take place. This requires that the ESXi host be able to download the required metadata files for the scan.

RESOLUTION

You will need to ensure that the ESXi host can download required metadata files.

Review these documents:

http://community.shavlik.com/docs/DOC-22971

http://community.shavlik.com/docs/DOC-22972

If you still receive the same error after going through the information provided in these documents you may need to work with your network administrator and/or contact VMware support for further assistance to ensure the ESXi host can obtain required metadata files.

APPLIES TO

Shavlik Protect 9.x

↧

Gathering a DPD Trace

July 18, 2013, 7:00 am

≫ Next: Scheduling deployments fails with Error 1385

≪ Previous: ESXi Hypervisor Bulletin Scan fails

Purpose

This document outlines how to run a DPDTrace. This may be necessary when troubleshooting detection issues.

Steps

DPD stands for Dynamic Product Detection. It’s the method our scan engine uses to determine what supported products are installed on the machine.This tool was created for troubleshooting patch scan issues where we need to know what is going on during the DPD process.

.Net Framework v4.0.30319 or newer needs to be installed for this to work

Download DPDTrace.zip and extract the file into a folder on the root of C:\
Read Disclaimer.txt.
Open Command Prompt and change directory to C:\DPDTrace

Enter the following command, replacing {MACHINE_NAME} {ADMIN_USER_NAME} {PASSWORD} and {PATCHTYPE} with corresponding values. ({MACHINE_NAME} has to be the Target machine that is having the detection problem

DPDTrace.bat {MACHINE_NAME} {ADMIN_USER_NAME} {PASSWORD} {PATCHTYPE}

Notes:

Failure to supply any one of these values ({MACHINE_NAME} {ADMIN_USER_NAME} and {PASSWORD}) will cause the test to fail.

{ADMIN_USER_NAME} needs to be in the format domain\username

{PATCHTYPE} has the following possible values:
- 1 - Security patches
- 4 - Security tools
- 8 - Non-Security patches
- 9 - Security and non-security patches
- 13 - Security, non-security and tools

Unless explicitly asked to use a different variable here, use 13 to include all patch types.

Example of the command:

If you want to use a specific hf7b.xml, just copy it into the Extracted folder\HF7B.
- If you are in an offline environment, you must download the HF7b file directly and place it in the Extracted folder\HF7Bfolder
- Link to latest HF7b File http://xml.shavlik.com/data/hf7b.xml (Right Click on link and choose Save Target As)

If you need to scan with a older scan engine, you may do so. Please add the VERSION number to the end. If no version is specified, it will use the 9.0.651 scan engine. Possible values:
- 7.8.5
- 8.0.43
- 9.0.651

Example:

DPDTrace.bat {MACHINE_NAME} {ADMIN_USER_NAME} {PASSWORD} {PATCHTYPE} {VERSION}

5. When the command line is run, a window titled 'Rename HF.1 Log' will appear with an OK button. Do not close this window as the scan continues.

6. When the scan has completed the command prompt window will say 'Test Complete Please zip up HFCLi folder and send it back to us'. Please verify that an XML document has been created in the HFCLI folder. If it has, please zip up the directory "C:\DPDTrace\HFCLI" and send it back for analysis.

↧

Scheduling deployments fails with Error 1385

December 31, 2012, 11:00 pm

≫ Next: Shavlik Patch (formerly SCUPdates) Supported Products list

≪ Previous: Gathering a DPD Trace

Symptoms

Cannot schedule deployments in Protect
Scheduling deployments fail with Error 1385 (this error may also appear in application logs)
This issue does not always occur on all targets

Cause

This issue occurs if Logon as Batch Job is not enabled for the user.

Resolution

To resolve this issue:

Navigate to Control Panel> Admin Tools> Local Security Policy> Local Policies> User Rights Assignments.
Ensure that the scheduling user is listed in the Log on as Batch Job user list.

This security setting allows a user to be logged in using a batch queue facility and is provided for compatibility with older Windows versions. For example, when a user submits a job using the task scheduler, the task scheduler logs in that user as a batch user, rather than as an interactive user.

Affected Products

Shavlik Protect All Versions

↧

Shavlik Patch (formerly SCUPdates) Supported Products list

May 28, 2013, 11:43 am

≫ Next: Shavlik Protect Migration Tool User’s Guide

≪ Previous: Scheduling deployments fails with Error 1385

Updated: 6/13/2014

7zip
Q7ZIP920 - 7-Zip 9.20
Q7ZIP920 - 7-Zip 9.20 x64

Adobe Acrobat 8
QAA0831 - Adobe Acrobat 8.3.1
QAA0811 - Adobe Acrobat 8.1.1
QAA0812 - Adobe Acrobat 8.1.2
QAA0813 - Adobe Acrobat 8.1.3
QAA0814 - Adobe Acrobat 8.1.4
QAA0815 - Adobe Acrobat 8.1.5
QAA0816 - Adobe Acrobat 8.1.6
QAA0817 - Adobe Acrobat 8.1.7
QAA0820 - Adobe Acrobat 8.2.0
QAA0822 - Adobe Acrobat 8.2.2
QAA0823 - Adobe Acrobat 8.2.3
QAA0825 - Adobe Acrobat 8.2.5
QAA0826 - Adobe Acrobat 8.2.6
QAA0830 - Adobe Acrobat 8.3

Adobe Acrobat 9

QAA0955 - Adobe Acrobat 9.5.5

QAA0954 - Adobe Acrobat 9.5.4

QAA0953 - Adobe Acrobat 9.5.3
QAA0952 - Adobe Acrobat 9.5.2
QAA0951 - Adobe Acrobat 9.5.1
QAA0950 - Adobe Acrobat 9.5.0
QAA0947 - Adobe Acrobat 9.4.7
QAA0946 - Adobe Acrobat 9.4.6
QAA0945 - Adobe Acrobat 9.4.5
QAA0944 - Adobe Acrobat 9.4.4
QAA0943 - Adobe Acrobat 9.4.3
QAA0942 - Adobe Acrobat 9.4.2
QAA0941 - Adobe Acrobat 9.4.1
QAA0940 - Adobe Acrobat 9.4.0
QAA0934 - Adobe Acrobat 9.3.4
QAA0933 - Adobe Acrobat 9.3.3

Adobe Acrobat X

QAA10110 - Adobe Acrobat X (10.1.10)

QAA1019 - Adobe Acrobat X (10.1.9)

QAA1018 - Adobe Acrobat X (10.1.8)

QAA1017 - Adobe Acrobat X (10.1.7)

QAA1016 - Adobe Acrobat X (10.1.6)

QAA1015 - Adobe Acrobat X (10.1.5)
QAA1014 - Adobe Acrobat X (10.1.4)
QAA1013 - Adobe Acrobat X (10.1.3)
QAA1012 - Adobe Acrobat X (10.1.2)
QAA1011 - Adobe Acrobat X (10.1.1)
QAA1010 - Adobe Acrobat X (10.1)
QAA1003 - Adobe Acrobat X (10.0.3)
QAA1002 - Adobe Acrobat X (10.0.2)
QAA1001 - Adobe Acrobat X (10.0.1)

Adobe Acrobat XI

QAA1107 - Adobe Acrobat XI (11.0.7)

QAA1106 - Adobe Acrobat XI (11.0.6)

QAA1105 - Adobe Acrobat XI (11.0.5)

QAA1104 - Adobe Acrobat XI (11.0.4)

QAA1103 - Adobe Acrobat XI (11.0.3)

QAA1102 - Adobe Acrobat XI (11.0.2)

QAA1101 - Adobe Acrobat XI (11.0.1)

Adobe Air

QAIR1400110 - Adobe Air 14.0.0.110

QAIR1300111 - Adobe Air 13.0.0.111

QAIR130083 - Adobe Air 13.0.0.83

QAIR4001390 - Adobe Air 4.0.0.1390

QAIR3901380 - Adobe Air 3.9.0.1380

QAIR3901210 - Adobe Air 3.9.0.1210

QAIR3901030 - Adobe Air 3.9.0.1030

QAIR3801430 - Adobe Air 3.8.0.1430

QAIR3801280 - Adobe Air 3.8.0.1280

QAIR380870 - Adobe Air 3.8.0.870

QAIR3702090 - Adobe Air 3.7.0.2090

QAIR3701860 - Adobe Air 3.7.0.1860

QAIR3701530 - Adobe Air 3.7.0.1530

QAIR3606090 - Adobe Air 3.6.0.6090

QAIR3605970 - Adobe Air 3.6.0.5970

QAIR3501060 - Adobe Air 3.5.0.1060
QAIR350880 - Adobe Air 3.5.0.880
QAIR350600 - Adobe Air 3.5.0.600
QAIR3402710 - Adobe Air 3.4.0.2710
QAIR3402540 - Adobe Air 3.4.0.2540
QAIR3303670 - Adobe Air 3.3.0.3670
QAIR330 - Adobe Air 3.3.0.3650
QAIR320 - Adobe Air 3.2.0.2070
QAIR310 - Adobe Air 3.1.0.4880
QAIR300 - Adobe Air 3.0.0.4080
QAIR271 - Adobe Air 2.7.1.19610
QAIR27019530 - Adobe Air 2.7.0.19530
QAIR270 - Adobe Air 2.7.0.19480
QAIR26019140 - Adobe Air 2.6.0.19140
QAIR260 - Adobe Air 2.6.0.19120
QAIR250 - Adobe Air 2.5.1.17730

Adobe Digital Editions
QADE172 - Adobe Digital Editions 1.7.2

Adobe Flash Player

QFM1400125 - Adobe Flash Player 14.0.0.125 for Firefox

QAF1400125 - Adobe Flash Player 14.0.0.125 for Internet Explorer

QFM1300223 - Adobe Flash Player 13.0.0.223 for Firefox

QAF1300223 - Adobe Flash Player 13.0.0.223 for Internet Explorer

QFM1300214 - Adobe Flash Player 13.0.0.214 for Firefox

QAF1300214 - Adobe Flash Player 13.0.0.214 for Internet Explorer

QFM1300206 - Adobe Flash Player 13.0.0.206 for Firefox

QAF1300206 - Adobe Flash Player 13.0.0.206 for Internet Explorer

QFM1300182 - Adobe Flash Player 13.0.0.182 for Firefox

QAF1300182 - Adobe Flash Player 13.0.0.182 for Internet Explorer

QFM120077 - Adobe Flash Player 12.0.0.77 for Firefox

QAF120077 - Adobe Flash Player 12.0.0.77 for Internet Explorer

QFM120070 - Adobe Flash Player 12.0.0.70 for Firefox

QAF120070 - Adobe Flash Player 12.0.0.70 for Internet Explorer

QFM120044 - Adobe Flash Player 12.0.0.44 for Firefox

QAF120044 - Adobe Flash Player 12.0.0.44 for Internet Explorer

QFM120043 - Adobe Flash Player 12.0.0.43 for Firefox

QAF120038 - Adobe Flash Player 12.0.0.38 for Internet Explorer

Adobe Flash Player 11

QFM119900170 - Adobe Flash Player 11.9.900.170 for Firefox

QAF119900170 - Adobe Flash Player 11.9.900.170 for Internet Explorer

QFM119900152 - Adobe Flash Player 11.9.900.152 for Firefox

QAF119900152 - Adobe Flash Player 11.9.900.152 for Internet Explorer

QAF119900117 - Adobe Flash Player 11.9.900.117 for Internet Explorer

QFM119900117 - Adobe Flash Player 11.9.900.117 for Firefox

QAF118800175 - Adobe Flash Player 11.8.800.175 for Internet Explorer

QAF118800174 - Adobe Flash Player 11.8.800.174 for Internet Explorer

QFM118800168 - Adobe Flash Player 11.8.800.168 for Firefox

QAF118800168 - Adobe Flash Player 11.8.800.168 for Internet Explorer

QFM11880094 - Adobe Flash Player 11.8.800.94 for Firefox

QAF11880094 - Adobe Flash Player 11.8.800.94 for Internet Explorer

QFM117700224 - Adobe Flash Player 11.7.700.224 for Firefox

QAF117700224 - Adobe Flash Player 11.7.700.224 for Internet Explorer

QFM117700202 - Adobe Flash Player 11.7.700.202 for Firefox
QAF117700202 - Adobe Flash Player 11.7.700.202 for Internet Explorer

QFM117700169 - Adobe Flash Player 11.7.700.169 for Firefox
QAF117700169 - Adobe Flash Player 11.7.700.169 for Internet Explorer

QFM116602180 - Adobe Flash Player 11.6.602.180 for Firefox
QAF116602180 - Adobe Flash Player 11.6.602.180 for Internet Explorer

QFM116602171 - Adobe Flash Player 11.6.602.171 for Firefox
QAF116602171 - Adobe Flash Player 11.6.602.171 for Internet Explorer

QFM116602168 - Adobe Flash Player 11.6.602.168 for Firefox

QAF116602168 - Adobe Flash Player 11.6.602.168 for Internet Explorer

QFM115502149 - Adobe Flash Player 11.5.502.149 for Firefox
QAF115502149 - Adobe Flash Player 11.5.502.149 for Internet Explorer
QFM115502146 - Adobe Flash Player 11.5.502.146 for Firefox
QAF115502146 - Adobe Flash Player 11.5.502.146 for Internet Explorer
QFM115502135 - Adobe Flash Player 11.5.502.135 for Firefox
QAF115502135 - Adobe Flash Player 11.5.502.135 for Internet Explorer
QFM115502110 - Adobe Flash Player 11.5.502.110 for Firefox
QAF115502110 - Adobe Flash Player 11.5.502.110 for Internet Explorer
QFM114402287 - Adobe Flash Player 11.4.402.287 for Firefox
QAF114402287 - Adobe Flash Player 11.4.402.287 for Internet Explorer
QAF114402278 - Adobe Flash Player 11.4.402.278 for Internet Explorer
QFM114402278 - Adobe Flash Player 11.4.402.278 for Firefox
QAF114402265 - Adobe Flash Player 11.4.402.265 for Internet Explorer
QFM114402265 - Adobe Flash Player 11.4.402.265 for Firefox
QAF113300271 - Adobe Flash Player 11.3.300.271 for Internet Explorer
QFM113300271 - Adobe Flash Player 11.3.300.271 for Firefox
QAF113300270 - Adobe Flash Player 11.3.300.270 for Internet Explorer
QFM113300270 - Adobe Flash Player 11.3.300.270 for Firefox
QAF113300268 - Adobe Flash Player 11.3.300.268 for Internet Explorer
QFM113300268 - Adobe Flash Player 11.3.300.268 for Firefox
QAF113300265 - Adobe Flash Player 11.3.300.265 for Internet Explorer
QFM113300265 - Adobe Flash Player 11.3.300.265 for Firefox
QAF113300262 - Adobe Flash Player 11.3.300.262 for Firefox
QAF113300257 - Adobe Flash Player 11.3.300.257 for Internet Explorer
QAF113300257 - Adobe Flash Player 11.3.300.257 for Firefox
QAF112202235 - Adobe Flash Player 11.2.202.235 for Internet Explorer x86
QAF112202235 - Adobe Flash Player 11.2.202.235 for Internet Explorer x64
QAF112202235 - Adobe Flash Player 11.2.202.235 for Firefox x86
QAF112202235 - Adobe Flash Player 11.2.202.235 for Firefox x64
QAF112202233 - Adobe Flash Player 11.2.202.233 for Internet Explorer x64
QAF112202233 - Adobe Flash Player 11.2.202.233 for Internet Explorer x86
QAF112202233 - Adobe Flash Player 11.2.202.233 for Firefox x64
QAF112202233 - Adobe Flash Player 11.2.202.233 for Firefox x86
QAF112202228 - Adobe Flash Player 11.2.202.228 for Internet Explorer x86
QAF112202228 - Adobe Flash Player 11.2.202.228 for Internet Explorer x64
QAF112202228 - Adobe Flash Player 11.2.202.228 for Firefox x86
QAF112202228 - Adobe Flash Player 11.2.202.228 for Firefox x64
QAF11110263 - Adobe Flash Player 11.1.102.63 for Internet Explorer x86
QAF11110263 - Adobe Flash Player 11.1.102.63 for Internet Explorer x64
QAF11110263 - Adobe Flash Player 11.1.102.63 for Firefox x86
QAF11110263 - Adobe Flash Player 11.1.102.63 for Firefox x64
QAF11110262 - Adobe Flash Player 11.1.102.62 for Internet Explorer x86
QAF11110262 - Adobe Flash Player 11.1.102.62 for Internet Explorer x64
QAF11110262 - Adobe Flash Player 11.1.102.62 for Firefox x86
QAF11110262 - Adobe Flash Player 11.1.102.62 for Firefox x64
QAF11110255 - Adobe Flash Player 11.1.102.55 for Internet Explorer x86
QAF11110255 - Adobe Flash Player 11.1.102.55 for Internet Explorer x64
QAF11110255 - Adobe Flash Player 11.1.102.55 for Firefox x86
QAF11110255 - Adobe Flash Player 11.1.102.55 for Firefox x64

Adobe Flash Player 10

QAF10318390 - Adobe Flash Player 10.3.183.90 for Firefox

QAF10318390 - Adobe Flash Player 10.3.183.90 for Internet Explorer

QAF10318386 - Adobe Flash Player 10.3.183.86 for Firefox
QAF10318386 - Adobe Flash Player 10.3.183.86 for Internet Explorer

QAF10318375 - Adobe Flash Player 10.3.183.75 for Firefox
QAF10318375 - Adobe Flash Player 10.3.183.75 for Internet Explorer

QAF10318368 - Adobe Flash Player 10.3.183.68 for Firefox
QAF10318368 - Adobe Flash Player 10.3.183.68 for Internet Explorer

QAF10318367 - Adobe Flash Player 10.3.183.67 for Firefox
QAF10318367 - Adobe Flash Player 10.3.183.67 for Internet Explorer

QAF10318363 - Adobe Flash Player 10.3.183.63 for Firefox

QAF10318363 - Adobe Flash Player 10.3.183.63 for Internet Explorer

QAF10318355 - Adobe Flash Player 10.3.183.55 for Firefox
QAF10318355 - Adobe Flash Player 10.3.183.55 for Internet Explorer
QAF10318350 - Adobe Flash Player 10.3.183.50 for Firefox
QAF10318350 - Adobe Flash Player 10.3.183.50 for Internet Explorer
QAF10318348 - Adobe Flash Player 10.3.183.48 for Firefox
QAF10318348 - Adobe Flash Player 10.3.183.48 for Internet Explorer
QAF10318343 - Adobe Flash Player 10.3.183.43 for Firefox
QAF10318343 - Adobe Flash Player 10.3.183.43 for Internet Explorer
QAF10318329 - Adobe Flash Player 10.3.183.29 for Firefox
QAF10318329 - Adobe Flash Player 10.3.183.29 for Internet Explorer
QAF10318325 - Adobe Flash Player 10.3.183.25 for Internet Explorer
QAF10318325 - Adobe Flash Player 10.3.183.25 for Firefox
QAF10318323 - Adobe Flash Player 10.3.183.23 for Internet Explorer
QAF10318323 - Adobe Flash Player 10.3.183.23 for Firefox
QAF10318320 - Adobe Flash Player 10.3.183.20 for Internet Explorer
QAF10318320 - Adobe Flash Player 10.3.183.20 for Firefox
QAF10318319 - Adobe Flash Player 10.3.183.19 for Internet Explorer
QAF10318319 - Adobe Flash Player 10.3.183.19 for Firefox
QAF10318318 - Adobe Flash Player 10.3.183.18 for Internet Explorer
QAF10318318 - Adobe Flash Player 10.3.183.18 for Firefox
QAF10318316 - Adobe Flash Player 10.3.183.16 for Internet Explorer
QAF10318315 - Adobe Flash Player 10.3.183.15 for Internet Explorer
QAF10318315 - Adobe Flash Player 10.3.183.15 for Firefox
QAF10318311 - Adobe Flash Player 10.3.183.11 for Internet Explorer
QAF10318311 - Adobe Flash Player 10.3.183.11 for Firefox
QAF10318310 - Adobe Flash Player 10.3.183.10 for Internet Explorer
QAF10318310 - Adobe Flash Player 10.3.183.10 for Firefox
QAF1031837 - Adobe Flash Player 10.3.183.7 for Internet Explorer
QAF1031837 - Adobe Flash Player 10.3.183.7 for Firefox
QAF1031835 - Adobe Flash Player 10.3.183.5 for Internet Explorer
QAF1031835 - Adobe Flash Player 10.3.183.5 for Firefox
QAF10318134 - Adobe Flash Player 10.3.181.34 for Internet Explorer
QAF10318134 - Adobe Flash Player 10.3.181.34 for Firefox
QAF10318126 - Adobe Flash Player 10.3.181.26 for Internet Explorer
QAF10318126 - Adobe Flash Player 10.3.181.26 for Firefox
QAF10318123 - Adobe Flash Player 10.3.181.23 for Internet Explorer
QAF10318122 - Adobe Flash Player 10.3.181.22 for Firefox
QAF10318116 - Adobe Flash Player 10.3.181.16 for Internet Explorer
QAF10318114 - Adobe Flash Player 10.3.181.14 for Internet Explorer
QAF10318114 - Adobe Flash Player 10.3.181.14 for Firefox
QAF1021591 - Adobe Flash Player 10.2.159.1 for Firefox
QAF1021591 - Adobe Flash Player 10.2.159.1 for Internet Explorer
QAF1021531 - Adobe Flash Player 10.2.153.1 for Firefox
QAF1021531 - Adobe Flash Player 10.2.153.1 for Internet Explorer
QAF10215232 - Adobe Flash Player 10.2.152.32 for Firefox
QAF10215232 - Adobe Flash Player 10.2.152.32 for Internet Explorer
QAF10215226 - Adobe Flash Player 10.2.152.26 for Internet Explorer
QAF10215226 - Adobe Flash Player 10.2.152.26 for Firefox
QAF10110264 - Adobe Flash 10.1.102.64 for Internet Explorer
QAF10110264 - Adobe Flash 10.1.102.64 for FireFox
QAF1085 - Adobe Flash Player 10.1.85.3 for Internet Explorer
QAF1085 - Adobe Flash Player 10.1.85.3 for Firefox
QAF1082 - Adobe Flash Player 10.1.82.76 for Internet Explorer
QAF1082 - Adobe Flash Player 10.1.82.76 for Firefox
QAF1053 - Adobe Flash Player 10.1.53.64 for Internet Explorer
QAF1053 - Adobe Flash Player 10.1.53.64 for Firefox
QAF1045 - Adobe Flash Player 10.0.45.2 for Internet Explorer
QAF1045 - Adobe Flash Player 10.0.45.2 for Firefox
QAF1042 - Adobe Flash Player 10.0.42.34 for Internet Explorer
QAF1042 - Adobe Flash Player 10.0.42.34 for Firefox
QAF1032 - Adobe Flash Player 10.0.32.18 for Internet Explorer
QAF1032 - Adobe Flash Player 10.0.32.18 for Firefox

Adobe Flash Player 9
QAF9289 - Adobe Flash 9.0.289.0 for Internet Explorer
QAF9289 - Adobe Flash 9.0.289.0 for FireFox
QAF9283 - Adobe Flash Player 9.0.283.0 for Internet Explorer
QAF9283 - Adobe Flash Player 9.0.283.0 for Firefox
QAF9280 - Adobe Flash Player 9.0.280.0 for Internet Explorer
QAF9280 - Adobe Flash Player 9.0.280.0 for Firefox
QAF9277 - Adobe Flash Player 9.0.277.0 for Firefox
QAF9277 - Adobe Flash Player 9.0.277.0 for Internet Explorer
QAF9262 - Adobe Flash Player 9.0.262.0 for Internet Explorer
QAF9262 - Adobe Flash Player 9.0.262.0 for Firefox
QAF9260 - Adobe Flash Player 9.0.260.0 for Internet Explorer
QAF9260 - Adobe Flash Player 9.0.260.0 for Firefox
QAF9246 - Adobe Flash Player 9.0.246.0 for Internet Explorer
QAF9246 - Adobe Flash Player 9.0.246.0 for Firefox

Adobe Reader XI

QAR1107 - Adobe Reader XI (11.0.7)

QARM1107 - Adobe Reader MUI 11.0.7

QAR1106 - Adobe Reader XI (11.0.6)

QARM1106 - Adobe Reader MUI 11.0.6

QAR1105 - Adobe Reader XI (11.0.5)

QAR1104 - Adobe Reader XI (11.0.4)

QARM1104 - Adobe Reader MUI 11.0.4

QAR1103 - Adobe Reader XI (11.0.3)
QARM1103 - Adobe Reader MUI 11.0.3

QAR1102 - Adobe Reader XI (11.0.2)

QAR1101 - Adobe Reader XI (11.0.1)
QARM1101 - Adobe Reader MUI 11.0.1

Adobe Reader X

QAR10110 - Adobe Reader X (10.1.10)

QARM10110 - Adobe Reader MUI 10.1.10

QAR1019 - Adobe Reader X (10.1.9)

QARM1019 - Adobe Reader MUI 10.1.9

QAR1018 - Adobe Reader X (10.1.8)

QARM1018 - Adobe Reader MUI 10.1.8

QAR1017 - Adobe Reader X (10.1.7)
QARM1017 - Adobe Reader MUI 10.1.7

QAR1016 - Adobe Reader X (10.1.6)

QAR1015 - Adobe Reader X (10.1.5)
QARM1015 - Adobe Reader MUI 10.1.5
QAR1014 - Adobe Reader X (10.1.4)
QARM1014 - Adobe Reader MUI 10.1.4
QAR1013 - Adobe Reader X (10.1.3)
QARM1013 - Adobe Reader MUI 10.1.3
QAR1012 - Adobe Reader X (10.1.2)
QARM1012 - Adobe Reader MUI 10.1.2
QAR1011 - Adobe Reader X (10.1.1)
QARM1011 - Adobe Reader MUI 10.1.1
QARM1010 - Adobe Reader MUI 10.1
QAR1010 - Adobe Reader X (10.1)
QAR1001 - Adobe Reader 10.0.1

Adobe Reader 9

QAR0955 - Adobe Reader 9.5.5

QAR0954 - Adobe Reader 9.5.4

QAR0953 - Adobe Reader 9.5.3
QAR0952 - Adobe Reader 9.5.2
QAR0951 - Adobe Reader 9.5.1
QAR0950 - Adobe Reader 9.5
QAR0947 - Adobe Reader 9.4.7
QAR0946 - Adobe Reader 9.4.6
QAR0945 - Adobe Reader 9.4.5
QAR0944 - Adobe Reader 9.4.4
QAR0943 - Adobe Reader 9.4.3
QAR0942 - Adobe Reader 9.4.2
QAR0941 - Adobe Reader 9.4.1
QAR0940 - Adobe Reader 9.4
QAR0934 - Adobe Reader 9.3.4
QAR0933 - Adobe Reader 9.3.3
QAR0932 - Adobe Reader 9.3.2
QAR0920 - Adobe Reader 9.3
QAR0910 - Adobe Reader 9.2

Adobe Reader 8
QAR0831 - Adobe Reader 8.3.1
QAR0820 - Adobe Reader 8.2
QAR0821 - Adobe Reader 8.2.1
QAR0822 - Adobe Reader 8.2.2
QAR0823 - Adobe Reader 8.2.3
QAR0824 - Adobe Reader 8.2.4
QAR0825 - Adobe Reader 8.2.5
QAR0826 - Adobe Reader 8.2.6
QAR0830 - Adobe Reader 8.3

Adobe Shockwave

QASW141 - Shockwave Player 12.1.2.152

QASW139 - Shockwave Player 12.1.0.150

QASW138 - Shockwave Player 12.0.9.149

QASW137 - Shockwave Player 12.0.7.148

QASW136 - Shockwave Player 12.0.6.147

QASW135 - Shockwave Player 12.0.5.146

QASW134 - Shockwave Player 12.0.4.144

QASW133 - Shockwave Player 12.0.3.133

QASW132 - Shockwave Player 12.0.2.122

QASW131 - Shockwave Player 12.0.0.112

QASW130 - Shockwave Player 11.6.8.638
QASW129 - Shockwave Player 11.6.7.637
QASW128 - Shockwave Player 11.6.6.636
QASW127 - Shockwave Player 11.6.5.635
QASW126 - Shockwave Player 11.6.4.634
QASW125 - Shockwave Player 11.6.3.633
QASW124 - Shockwave Player 11.6.1.629
QASW123 - Shockwave Player 11.6.0.626
QASW122 - Shockwave Player 11.5.9.620
QASW121 - Shockwave Player 11.5.9.615
QASW120 - Shockwave Player 11.5.8.612
QASW119 - Shockwave Player 11.5.7.609
QASW118 - Shockwave Player 11.5.6.606
QASW117 - Shockwave Player 11.5.2.602

Apache Tomcat 7

QATC7054 - Apache Tomcat 7.0.54

QATC7053 - Apache Tomcat 7.0.53

QATC7052 - Apache Tomcat 7.0.52

QATC7050 - Apache Tomcat 7.0.50

QATC7047 - Apache Tomcat 7.0.47

QATC7042 - Apache Tomcat 7.0.42

QATC7041 - Apache Tomcat 7.0.41

QATC7040 - Apache Tomcat 7.0.40

QATC7039 - Apache Tomcat 7.0.39

QATC7037 - Apache Tomcat 7.0.37

QATC7035 - Apache Tomcat 7.0.35

QATC7034 - Apache Tomcat 7.0.34
QATC7032 - Apache Tomcat 7.0.33
QATC7032 - Apache Tomcat 7.0.32
QATC7030 - Apache Tomcat 7.0.30
QATC7029 - Apache Tomcat 7.0.29
QATC7028 - Apache Tomcat 7.0.28
QATC7027 - Apache Tomcat 7.0.27
QATC7026 - Apache Tomcat 7.0.26

Apache Tomcat 6

QATC6041 - Apache Tomcat 6.0.41

QATC6039 - Apache Tomcat 6.0.39

QATC6037 - Apache Tomcat 6.0.37

QATC6036 - Apache Tomcat 6.0.36
QATC6035 - Apache Tomcat 6.0.35

Apache Tomcat 5
QATC5535 - Apache Tomcat 5.5.36
QATC5535 - Apache Tomcat 5.5.35

Apple iTunes

QAI11223 - iTunes 11.2.2.3

QAI11223 - iTunes 11.2.2.3 x64

QAI1120115 - iTunes 11.2.0.115

QAI1120115 - iTunes 11.2.0.115 x64

QAI1120114 - iTunes 11.2.0.114

QAI1120114 - iTunes 11.2.0.114 x64

QAI11155 - iTunes 11.1.5.5

QAI11155 - iTunes 11.1.5.5 x64

QAI111462 - iTunes 11.1.4.62

QAI111462 - iTunes 11.1.4.62 x64

QAI11138 - iTunes 11.1.3.8

QAI11138 - iTunes 11.1.3.8 x64

QAI111232 - iTunes 11.1.2.32

QAI111232 - iTunes 11.1.2.32 x64

QAI1112 - iTunes 11.1.2.31

QAI1112 - iTunes 11.1.2.31 x64

QAI1111 - iTunes 11.1.1.11

QAI1111 - iTunes 11.1.1.11 x64

QAI1110 - iTunes 11.1.0.126

QAI1110 - iTunes 11.1.0.126 x64

QAI1105 - iTunes 11.0.5.5

QAI1105 - iTunes 11.0.5.5 x64

QAI1104 - iTunes 11.0.4.4

QAI1104 - iTunes 11.0.4.4 x64

QAI1103 - iTunes 11.0.3.42

QAI1103 - iTunes 11.0.3.42 x64

QAI1102 - iTunes 11.0.2.26
QAI1102 - iTunes 11.0.2.26 x64

QAI1101 - iTunes 11.0.1.12
QAI1101 - iTunes 11.0.1.12 x64
QAI1100 - iTunes 11.0.0.163
QAI1100 - iTunes 11.0.0.163 x64
QAI1070 - iTunes 10.7.0.21
QAI1070 - iTunes 10.7.0.21 x64
QAI1064 - iTunes 10.6.3.25
QAI1064 - iTunes 10.6.3.25 x64
QAI1061 - iTunes 10.6.1.7
QAI1061 - iTunes 10.6.1.7 x64
QAI1053 - iTunes 10.6.0.40
QAI1053 - iTunes 10.6.0.40 x64
QAI1053 - iTunes 10.5.3.3
QAI1053 - iTunes 10.5.3.3 x64
QAI1052 - iTunes 10.5.2.11
QAI1052 - iTunes 10.5.2.11 x64
QAI1051 - iTunes 10.5.1.42
QAI1051 - iTunes 10.5.1.42 x64
QAI1050 - iTunes 10.5.0.142
QAI1050 - iTunes 10.5.0.142 x64
QAI1041 - iTunes 10.4.1.10
QAI1041 - iTunes 10.4.1.10 x64
QAI1040 - iTunes 10.4.0.80
QAI1040 - iTunes 10.4.0.80 x64
QAI1022 - iTunes 10.3.1.55
QAI1022 - iTunes 10.3.1.55 x64
QAI1022 - iTunes 10.2.2.12
QAI1022 - iTunes 10.2.2.12 x64
QAI1021 - iTunes 10.2.1.1
QAI1021 - iTunes 10.2.1.1 x64
QAI1020 - iTunes 10.2.0.34
QAI1020 - iTunes 10.2.0.34 x64
QAI1011 - iTunes 10.1.2.17 x64
QAI1011 - iTunes 10.1.2.17
QAI1010 - iTunes 10.1.0.54 x64
QAI1010 - iTunes 10.1.0.54
QAI1001 - iTunes 10.0.1 x64
QAI1001 - iTunes 10.0.1
QAI0100 - iTunes 10.0 x64
QAI0100 - iTunes 10.0
QAI0921 - iTunes 9.2.1 x64
QAI0921 - iTunes 9.2.1
QAI920 - iTunes 9.2.0 x64
QAI920 - iTunes 9.2.0
QAI0911 - iTunes 9.1.1 x64
QAI0911 - iTunes 9.1.1
QAI0910 - iTunes 9.1.0 x64
QAI0910 - iTunes 9.1.0
QAI0903 - iTunes 9.0.3 x64
QAI0903 - iTunes 9.0.3
QAI0902 - iTunes 9.0.2 x64
QAI0902 - iTunes 9.0.2
QAI0901 - iTunes 9.0.1 x64
QAI0901 – iTunes 9.0.1

Apple QuickTime

QAQ7750 - QuickTime 7.7.5

QAQ7740 - QuickTime 7.7.4

QAQ7730 - QuickTime 7.7.3
QAQ7720 - QuickTime 7.7.2
QAQ7710 - QuickTime 7.7.1
QAQ7700 - QuickTime 7.7
QAQ7690 - QuickTime 7.6.9
QAQ7680 - QuickTime 7.6.8
QAQ7670 - QuickTime 7.6.7
QAQ7660 - QuickTime 7.6.6
QAQ7650 - QuickTime 7.6.5
QAQ7640 - QuickTime 7.6.4

Apple Safari
QSAF517 - Safari 5.1.7
QSAF515 - Safari 5.1.5
QSAF514 - Safari 5.1.4
QSAF512 - Safari 5.1.2
QSAF511 - Safari 5.1.1
QSAF5100 - Safari 5.1
QSAF550 - Safari 5.0.5
QSAF540 - Safari 5.0.4
QSAF530 - Safari 5.0.3
QSAF520 - Safari 5.0.2
QSAF510 - Safari 5.0.1
QSAF500 - Safari 5.0
QSAF406 - Safari 4.0.5
QSAF406 - Safari 4.0.4
QSAF403 - Safari 4.0.3
QSAF402 - Safari 4.0.2
QSAF400 - Safari 4.0

Apple Application Support

QAAS027 - Apple Application Support 3.0.3

QAAS026 - Apple Application Support 3.0.1

QAAS025 - Apple Application Support 3.0.0

QAAS024 - Apple Application Support 2.3.6

QAAS023 - Apple Application Support 2.3.4

QAAS022 - Apple Application Support 2.3.3

QAAS021 - Apple Application Support 2.3.2
QAAS020 - Apple Application Support 2.3.0
QAAS019 - Apple Application Support 2.2.2
QAAS018 - Apple Application Support 2.1.9
QAAS017 - Apple Application Support 2.1.7
QAAS016 - Apple Application Support 2.1.6
QAAS015 - Apple Application Support 2.1.5
QAAS014 - Apple Application Support 2.0.1
QAAS013 - Apple Application Support 1.5.2
QAAS012 - Apple Application Support 1.5.1
QAAS011 - Apple Application Support 1.5.0
QAAS010 - Apple Application Support 1.4.1
QAAS009 - Apple Application Support 1.4.0
QAAS008 - Apple Application Support 1.3.2
QAAS007 - Apple Application Support 1.3.1
QAAS006 - Apple Application Support 1.3.0
QAAS005 - Apple Application Support 1.2.1
QAAS004 - Apple Application Support 1.2.0
QAAS003 - Apple Application Support 1.1.0
QAAS002 - Apple Application Support 1.0.1
QAAS001 - Apple Application Support 1.0.0

Audacity

QAUD205 - Audacity 2.0.5

QAUD204 - Audacity 2.0.4

QAUD203 - Audacity 2.0.3

QAUD202 - Audacity 2.0.2
QAUD200 - Audacity 2.0.0
QAUD126 - Audacity 1.2.6

Citrix Presentation Server 4.5 for 2003 x64
Q133140 - Hotfix PSE450R07W2K3X64041 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q132766 - Hotfix PSE450R07W2K3X64035 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131466 - Hotfix PSE450R07W2K3X64018 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131885 - Hotfix PSE450R07W2K3X64024 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131884 - Hotfix PSE450R06W2K3X64057 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131574 - Hotfix PSE450R07W2K3X64020 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q131495 - Hotfix PSE450R07W2K3X64019 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130678 - Hotfix PSE450R07W2K3X64009 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130678 - Hotfix PSE450R07W2K3X64008 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q130738 - Hotfix PSE450R06W2K3X64055 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q129380 - Hotfix PSE450R06W2K3X64047 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q129702 - Hotfix PSE450R06W2K3X64050 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q125705 - Hotfix PSE450R06W2K3X64012 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q126430 - Hotfix PSE450R05W2K3X64036 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q126466 - Hotfix PSE450R06W2K3X64021 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q127665 - Hotfix PSE450R06W2K3X64030 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64
Q125924 - Hotfix PSE450R06W2K3X64013 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x64

Citrix Presentation Server 4.5 for 2003 x86
Q132640 - Hotfix PSE450R07W2K3040 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q133359 - Hotfix PSE450R07W2K3053 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q132765 - Hotfix PSE450R07W2K3043 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131465 - Hotfix PSE450R07W2K3023 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131874 - Hotfix PSE450R07W2K3027 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131879 - Hotfix PSE450R06W2K3076 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131573 - Hotfix PSE450R07W2K3025 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q131494 - Hotfix PSE450R07W2K3024 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130677 - Hotfix PSE450R07W2K3011 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130677 - Hotfix PSE450R07W2K3010 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130737 - Hotfix PSE450R06W2K3072 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q130483 - Hotfix PSE450R07W2K3006 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q129379 - Hotfix PSE450R06W2K3064 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q129701 - Hotfix PSE450R06W2K3067 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125534 - Hotfix PSE450R06W2K3020 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q126435 - Hotfix PSE450R05W2K3050 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q126460 - Hotfix PSE450R06W2K3030 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125034 - Hotfix PSE450R06W2K3006 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125150 - Hotfix PSE450R06W2K3014 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q125004 - Hotfix PSE450R06W2K3001 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86
Q127660 - Hotfix PSE450R06W2K3042 - For Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003 x86

Citrix XenApp 5.0 for 2008 x64
Q134133 - Hotfix XAE500R01W2K8X64067 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q134145 - Hotfix XAE500W2K8X64089 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133804 - Hotfix XAE500R01W2K8X64063 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133131 - Hotfix XAE500R01W2K8X64057 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q133139 - Hotfix XAE500R01W2K8X64058 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q132584 - Hotfix XAE500R01W2K8X64054 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q131836 - Hotfix XAE500R01W2K8X64051 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q131902 - Hotfix XAE500W2K8X64088 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130652 - Hotfix XAE500R01W2K8X64040 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130654 - Hotfix XAE500W2K8X64087 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129723 - Hotfix XAE500R01W2K8X64026 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q130570 - Hotfix XAE500R01W2K8X64014 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129394 - Hotfix XAE500R01W2K8X64024 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129757 - Hotfix XAE500R01W2K8X64027 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129318 - Hotfix XAE500W2K8X64084 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129366 - Hotfix XAE500R01W2K8X64022 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129137 - Hotfix XAE500R01W2K8X64019 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q129026 - Hotfix XAE500R01W2K8X64017 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q126504 - Hotfix XAE500W2K8X64068 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q127628 - Hotfix XAE500W2K8X64071 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125419 - Hotifx XAE500W2K8X64R01 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q120139 - Hotfix XAE500W2K8X64004 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q121670 - Hotfix XAE500W2K8X64016 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q121980 - Hotfix XAE500W2K8X64021 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124914 - Hotfix XAE500W2K8X64053 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124445 - Hotfix XAE500W2K8X64051 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q124238 - Hotfix XAE500W2K8X64048 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125242 - Hotfix XAE500W2K8X64057 - For Citrix XenApp 5.0 for Windows Server 2008 x64
Q125478 - Hotfix XAE500W2K8X64061 - For Citrix XenApp 5.0 for Windows Server 2008 x64

Citrix XenApp 5.0 for 2008 x86
Q134132 - Hotfix XAE500R01W2K8070 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q134144 - Hotfix XAE500W2K8089 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q133801 - Hotfix XAE500R01W2K8066 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q133126 - Hotfix XAE500R01W2K8060 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q131835 - Hotfix XAE500R01W2K8051 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q131900 - Hotfix XAE500W2K8086 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130651 - Hotfix XAE500R01W2K8040 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130653 - Hotfix XAE500W2K8085 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129725 - Hotfix XAE500R01W2K8028 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q130565 - Hotfix XAE500R01W2K8038 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129393 - Hotfix XAE500R01W2K8024 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129756 - Hotfix XAE500R01W2K8029 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129317 - Hotfix XAE500W2K8083 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129365 - Hotfix XAE500R01W2K8022 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129132 - Hotfix XAE500R01W2K8019 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q129025 - Hotfix XAE500R01W2K8018 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q126499 - Hotfix XAE500W2K8066 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q127627 - Hotfix XAE500W2K8071 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125414 - Hotfix XAE500W2K8R01 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q121661 - Hotfix XAE500W2K8017 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124444 - Hotfix XAE500W2K8049 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q121756 - Hotfix XAE500W2K8018 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q120128 - Hotfix XAE500W2K8005 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124237 - Hotfix XAE500W2K8046 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q124913 - Hotfix XAE500W2K8050 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125241 - Hotfix XAE500W2K8056 - For Citrix XenApp 5.0 for Windows Server 2008 x86
Q125477 - Hotfix XAE500W2K8058 - For Citrix XenApp 5.0 for Windows Server 2008 x86

FileZilla

QFILEZ381 - FileZilla Client 3.8.1

QFILEZ380 - FileZilla Client 3.8.0

QFILEZ3741 - FileZilla Client 3.7.4.1

QFILEZ374 - FileZilla Client 3.7.4

QFILEZ373 - FileZilla Client 3.7.3

QFILEZ372 - FileZilla Client 3.7.2

QFILEZ3711 - FileZilla Client 3.7.1.1

QFILEZ371 - FileZilla Client 3.7.1

QFILEZ3702 - FileZilla Client 3.7.0.2

QFILEZ3701 - FileZilla Client 3.7.0.1
QFILEZ3700 - FileZilla Client 3.7.0

QFILEZ3602 - FileZilla Client 3.6.0.2
QFILEZ3601 - FileZilla Client 3.6.0.1
QFILEZ360 - FileZilla Client 3.6.0
QFILEZ353 - FileZilla Client 3.5.3
QFILEZ352 - FileZilla Client 3.5.2
QFILEZ351 - FileZilla Client 3.5.1

Google Chrome

Q3501916153 - Google Chrome 35.0.1916.153

Q3501916114 - Google Chrome 35.0.1916.114

Q3401847137 - Google Chrome 34.0.1847.137

Q3401847131 - Google Chrome 34.0.1847.131

Q3401847116 - Google Chrome 34.0.1847.116

Q3301750154 - Google Chrome 33.0.1750.154

Q3301750149 - Google Chrome 33.0.1750.149

Q3301750146 - Google Chrome 33.0.1750.146

Q3301750117 - Google Chrome 33.0.1750.117

Q3301750112 - Google Chrome 33.0.1750.112

Q3201700107 - Google Chrome 32.0.1700.107

Q3201700102 - Google Chrome 32.0.1700.102

Q320170076 - Google Chrome 32.0.1700.76

Q310165063 - Google Chrome 31.0.1650.63

Q310165059 - Google Chrome 31.0.1650.59

Q310165057 - Google Chrome 31.0.1650.57

Q310165048 - Google Chrome 31.0.1650.48

Q3001599101 - Google Chrome 30.0.1599.101

Q300159969 - Google Chrome 30.0.1599.69

Q300159966 - Google Chrome 30.0.1599.66

Q290154776 - Google Chrome 29.0.1547.76

Q290154766 - Google Chrome 29.0.1547.67

Q290154766 - Google Chrome 29.0.1547.66

Q290154762 - Google Chrome 29.0.1547.62

Q290154757 - Google Chrome 29.0.1547.57

Q280150095 - Google Chrome 28.0.1500.95

Q280150072 - Google Chrome 28.0.1500.72

Q280150071 - Google Chrome 28.0.1500.71

Q2701453116 - Google Chrome 27.0.1453.116

Q2701453110 - Google Chrome 27.0.1453.110

Q270145394 - Google Chrome 27.0.1453.94

Q260141067 - Google Chrome 26.0.1410.67

Q260141064 - Google Chrome 26.0.1410.64

Q260141043 - Google Chrome 26.0.1410.43

Q2501364172 - Google Chrome 25.0.1364.172

Q2501364160 - Google Chrome 25.0.1364.160

Q2501364152 - Google Chrome 25.0.1364.152

Q250136497 - Google Chrome 25.0.1364.97

Q240131271 - Google Chrome 24.0.1312.71

Q240131260 - Google Chrome 24.0.1312.60

Q240131257 - Google Chrome 24.0.1312.57

Q240131256 - Google Chrome 24.0.1312.56

Q240131252 - Google Chrome 24.0.1312.52
Q230127195 - Google Chrome 23.0.1271.97
Q230127195 - Google Chrome 23.0.1271.95
Q230127191 - Google Chrome 23.0.1271.91
Q230127164 - Google Chrome 23.0.1271.64
Q220122996 - Google Chrome 22.0.1229.96
Q220122994 - Google Chrome 22.0.1229.94
Q220122992 - Google Chrome 22.0.1229.92
Q220122979 - Google Chrome 22.0.1229.79
Q210118089 - Google Chrome 21.0.1180.89
Q210118083 - Google Chrome 21.0.1180.83
Q210118079 - Google Chrome 21.0.1180.79
Q210118077 - Google Chrome 21.0.1180.77
Q210118075 - Google Chrome 21.0.1180.75
Q210118060 - Google Chrome 21.0.1180.60
Q200113257 - Google Chrome 20.0.1132.57
Q200113247 - Google Chrome 20.0.1132.47
Q200113243 - Google Chrome 20.0.1132.43
Q190108456 - Google Chrome 19.0.1084.56
Q190108452 - Google Chrome 19.0.1084.52
Q190108446 - Google Chrome 19.0.1084.46
Q1801025168 - Google Chrome 18.0.1025.168
Q1801025162 - Google Chrome 18.0.1025.162
Q1801025151 - Google Chrome 18.0.1025.151
Q1801025142 - Google Chrome 18.0.1025.142
Q17096379 - Google Chrome 17.0.963.83
Q17096379 - Google Chrome 17.0.963.79
Q17096378 - Google Chrome 17.0.963.78
Q17096356 - Google Chrome 17.0.963.56
Q17096346 - Google Chrome 17.0.963.46

Google Chrome Frame

Q3201700107 - Google Chrome Frame 32.0.1700.107

Q3201700102 - Google Chrome Frame 32.0.1700.102

Q320170076 - Google Chrome Frame 32.0.1700.76

Q310165063 - Google Chrome Frame 31.0.1650.63

Q310165059 - Google Chrome Frame 31.0.1650.59

Q310165057 - Google Chrome Frame 31.0.1650.57

Q310165048 - Google Chrome Frame 31.0.1650.48

Q3001599101 - Google Chrome Frame 30.0.1599.101

Q300159969 - Google Chrome Frame 30.0.1599.69

Q300159966 - Google Chrome Frame 30.0.1599.66

Q290154766 - Google Chrome Frame 29.0.1547.66

Q290154762 - Google Chrome Frame 29.0.1547.62

Q290154757 - Google Chrome Frame 29.0.1547.57

Q280150095 - Google Chrome Frame 28.0.1500.95

Q280150072 - Google Chrome Frame 28.0.1500.72

Q280150071 - Google Chrome Frame 28.0.1500.71

Q2701453116 - Google Chrome Frame 27.0.1453.116

Q2701453110 - Google Chrome Frame 27.0.1453.110

Q270145394 - Google Chrome Frame 27.0.1453.94

Q260141067 - Google Chrome Frame 26.0.1410.67

Q260141064 - Google Chrome Frame 26.0.1410.64

Q260141043 - Google Chrome Frame 26.0.1410.43

Q2501364172 - Google Chrome Frame 25.0.1364.172

Q2501364152 - Google Chrome Frame 25.0.1364.160

Q2501364152 - Google Chrome Frame 25.0.1364.152

Q250136497 - Google Chrome Frame 25.0.1364.97

Q240131271 - Google Chrome Frame 24.0.1312.71

Q240131257 - Google Chrome Frame 24.0.1312.57

Q240131256 - Google Chrome Frame 24.0.1312.56

Q240131252 - Google Chrome Frame 24.0.1312.52
Q230127195 - Google Chrome Frame 23.0.1271.97
Q230127195 - Google Chrome Frame 23.0.1271.95
Q230127191 - Google Chrome Frame 23.0.1271.91
Q230127164 - Google Chrome Frame 23.0.1271.64
Q220122996 - Google Chrome Frame 22.0.1229.96
Q220122994 - Google Chrome Frame 22.0.1229.94
Q220122992 - Google Chrome Frame 22.0.1229.92
Q220122979 - Google Chrome Frame 22.0.1229.79
Q210118089 - Google Chrome Frame 21.0.1180.89
Q210118083 - Google Chrome Frame 21.0.1180.83
Q210118079 - Google Chrome Frame 21.0.1180.79
Q210118075 - Google Chrome Frame 21.0.1180.75
Q210118060 - Google Chrome Frame 21.0.1180.60
Q200113257 - Google Chrome Frame 20.0.1132.57
Q200113247 - Google Chrome Frame 20.0.1132.47
Q200113243 - Google Chrome Frame 20.0.1132.43
Q190108456 - Google Chrome Frame 19.0.1084.56
Q190108452 - Google Chrome Frame 19.0.1084.52
Q190108446 - Google Chrome Frame 19.0.1084.46
Q1801025168 - Google Chrome Frame 18.0.1025.168

Google Earth

QGE7122041 - Google Earth 7.1.2.2041

QGE7122019 - Google Earth 7.1.2.2019

QGE7111888 - Google Earth 7.1.1.1888

QGE7111871 - Google Earth 7.1.1.1871

QGE7111580 - Google Earth 7.1.1.1580

QGE7038542 - Google Earth 7.0.3.8542

QGE7028415 - Google Earth 7.0.2.8415
QGE7018244 - Google Earth 7.0.1.8244
QGE6226613 - Google Earth 6.2.2.6613
QGE6216014 - Google Earth 6.2.1.6014

HP System Management Homepage 2
HP2115 - HP System Management Homepage 2.1.15

HP System Management Homepage 6
HP6312 - HP System Management Homepage 6.3.1
HP6312 - HP System Management Homepage 6.3.1 x64
HP6302 - HP System Management Homepage 6.3.0
HP6302 - HP System Management Homepage 6.3.0 x64
HP6227 - HP System Management Homepage 6.2.2
HP6238 - HP System Management Homepage 6.2.3

HP System Management Homepage 7

HP7320 - HP System Management Homepage 7.3.2

HP7320 - HP System Management Homepage 7.3.2 x64

HP7314 - HP System Management Homepage 7.3.1.4

HP7314 - HP System Management Homepage 7.3.1.4 x64

HP7309 - HP System Management Homepage 7.3.0.9

HP7309 - HP System Management Homepage 7.3.0.9 x64

HP7230 - HP System Management Homepage 7.2.3.0

HP7230 - HP System Management Homepage 7.2.3.0 x64

HP7229 - HP System Management Homepage 7.2.2.9

HP7229 - HP System Management Homepage 7.2.2.9 x64

HP7213 - HP System Management Homepage 7.2.1.3

HP7213 - HP System Management Homepage 7.2.1.3 x64

HP72014 - HP System Management Homepage 7.2.0.14
HP72014 - HP System Management Homepage 7.2.0.14 x64

HP7123 - HP System Management Homepage 7.1.2.3
HP7123 - HP System Management Homepage 7.1.2.3 x64
HP7111 - HP System Management Homepage 7.1.1.1 x64
HP7111 - HP System Management Homepage 7.1.1.1
HP70024 - HP System Management Homepage 7.0.0 x64
HP70024 - HP System Management Homepage 7.0.0

ImgBurn

QIB2580 - ImgBurn 2.5.8.0

QIB2570 - ImgBurn 2.5.7.0
QIB2560 - ImgBurn 2.5.6.0
QIB2550 - ImgBurn 2.5.5.0

LibreOffice

QLIBO424 - LibreOffice 4.2.4

QLIBO423 - LibreOffice 4.2.3

QLIBO422 - LibreOffice 4.2.2

QLIBO421 - LibreOffice 4.2.1

QLIBO420 - LibreOffice 4.2.0

QLIBO416 - LibreOffice 4.1.6

QLIBO415 - LibreOffice 4.1.5

QLIBO414 - LibreOffice 4.1.4

QLIBO413 - LibreOffice 4.1.3

QLIBO412 - LibreOffice 4.1.2

QLIBO411 - LibreOffice 4.1.1

QLIBO410 - LibreOffice 4.1.0

QLIBO406 - LibreOffice 4.0.6

QLIBO405 - LibreOffice 4.0.5

QLIBO404 - LibreOffice 4.0.4

QLIBO403 - LibreOffice 4.0.3

QLIBO402 - LibreOffice 4.0.2

QLIBO401 - LibreOffice 4.0.1

QLIBO400 - LibreOffice 4.0.0

QLIBO367 - LibreOffice 3.6.7

QLIBO366 - LibreOffice 3.6.6

QLIBO365 - LibreOffice 3.6.5

QLIBO364 - LibreOffice 3.6.4
QLIBO363 - LibreOffice 3.6.3
QLIBO362 - LibreOffice 3.6.2
QLIBO361 - LibreOffice 3.6.1
QLIBO360 - LibreOffice 3.6.0
QLIBO357 - LibreOffice 3.5.7
QLIBO355 - LibreOffice 3.5.5
QLIBO354 - LibreOffice 3.5.4
QLIBO353 - LibreOffice 3.5.3
QLIBO352 - LibreOffice 3.5.2
QLIBO351 - LibreOffice 3.5.1
QLIBO350 - LibreOffice 3.5.0
QLIBO345 - LibreOffice 3.4.5
QLIBO344 - LibreOffice 3.4.4

MS_Legacy Access 2000
Q955441 - MS08-041
Q826292 - MS03-038

MS_Legacy Excel 2000
Q923090 - MS06-059
Q969683 - MS09-021
Q946979 - MS08-014
Q918424 - MS06-037
Q830349 - MS03-050
Q955461 - MS08-057
Q940596 - MS07-044
Q959964 - MS09-009
Q934447 - MS07-023
Q925524 - MS07-002
Q958435 - MS08-074
Q951582 - MS08-043
Q873372 - MS04-033
Q936511 - MS07-036
Q905757 - MS06-012

MS_Legacy ISA Server 2000
Q331065 - MS03-009
Q323889 - MS02-027
Q888258 - MS04-039
Q948257 - MS08-017
Q816458 - MS04-001
Q331066 - MS03-012
Q899753 - MS05-034
Q816456 - MS03-028

MS_Legacy Office 2000
Q822035 - MS03-037
Q923274 - MS06-062
Q921595 - MS08-044
Q920822 - MS06-047
Q934526 - MS07-025
Q929062 - MS07-015
Q914797 - MS06-039
Q931660 - MS08-017
Q920906 - MS07-013
Q944425 - MS08-013
Q947361 - MS08-016
Q917152 - MS06-038

MS_Legacy Outlook 2000
Q921593 - MS07-003
Q905646 - MS06-012
Q946986 - MS08-015
Q892842 - MS06-003

MS_Legacy PowerPoint 2000
Q957790 - MS09-017
Q916520 - MS06-028
Q905555 - MS06-012
Q923093 - MS06-058
Q921568 - MS06-048
Q949007 - MS08-051
Q889167 - MS06-010

MS_Legacy Publisher 2000
Q946255 - MS08-012
Q894540 - MS06-054
Q950682 - MS08-027

MS_Legacy Visual Studio .NET
Q924642 - MS07-012
Q958392 - MS08-070
Q937057 - MS07-052
Q933367 - MS08-017
Q924641 - MS07-012
Q947736 - MS08-052
Q830348 - MS04-028

MS_Legacy Microsoft VisualFoxPro 8.0
Q971104 - MS09-062
Q958369 - MS08-070
Q955368 - MS08-052

MS_Legacy Visual Studio .NET 2003
Q933369 - MS08-017
Q969172 - MS09-043
Q947737 - MS08-052
Q937059 - MS07-052
Q927696 - MS07-012
Q958393 - MS08-070
Q937058 - MS07-052
Q924643 - MS07-012
Q830348 - MS04-028
Q971089 - MS09-035
Q971022 - MS09-062

Mozilla Firefox 2
QFF2200 - Mozilla Firefox 2.0.0.20

Mozilla Firefox 3
QFF3628 - Mozilla Firefox 3.6.28
QFF3627 - Mozilla Firefox 3.6.27
QFF3626 - Mozilla Firefox 3.6.26
QFF3625 - Mozilla Firefox 3.6.25
QFF3624 - Mozilla Firefox 3.6.24
QFF3623 - Mozilla Firefox 3.6.23
QFF3622 - Mozilla Firefox 3.6.22
QFF3621 - Mozilla Firefox 3.6.21
QFF3620 - Mozilla Firefox 3.6.20
QFF3619 - Mozilla Firefox 3.6.19
QFF3618 - Mozilla Firefox 3.6.18
QFF3617 - Mozilla Firefox 3.6.17
QFF3616 - Mozilla Firefox 3.6.16
QFF3615 - Mozilla Firefox 3.6.15
QFF3614 - Mozilla Firefox 3.6.14
QFF3613 - Mozilla Firefox 3.6.13
QFF3612 - Mozilla Firefox 3.6.12
QFF3611 - Mozilla Firefox 3.6.11
QFF3610 - Mozilla Firefox 3.6.10
QFF3690 - Mozilla Firefox 3.6.9
QFF3680 - Mozilla Firefox 3.6.8
QFF3670 - Mozilla Firefox 3.6.7
QFF3641 - Mozilla Firefox 3.6.6
QFF3641 - Mozilla Firefox 3.6.4
QFF3631 - Mozilla Firefox 3.6.3
QFF3620 - Mozilla Firefox 3.6.2
QFF3600 - Mozilla Firefox 3.6
QFF3519 - Mozilla Firefox 3.5.19
QFF3518 - Mozilla Firefox 3.5.18
QFF3517 - Mozilla Firefox 3.5.17
QFF3516 - Mozilla Firefox 3.5.16
QFF3515 - Mozilla Firefox 3.5.15
QFF3514 - Mozilla Firefox 3.5.14
QFF3556 - Mozilla Firefox 3.5.13
QFF3556 - Mozilla Firefox 3.5.12
QFF3512 - Mozilla Firefox 3.5.11
QFF3555 - Mozilla Firefox 3.5.10
QFF3560 - Mozilla Firefox 3.5.9
QFF3580 - Mozilla Firefox 3.5.8
QFF3570 - Mozilla Firefox 3.5.7
QFF3560 - Mozilla Firefox 3.5.6
QFF3550 - Mozilla Firefox 3.5.5
QFF3540 - Mozilla Firefox 3.5.4
QFF3530 - Mozilla Firefox 3.5.3
QFF3520 - Mozilla Firefox 3.5.2
QFF3510 - Mozilla Firefox 3.5.1
QFF3500 - Mozilla Firefox 3.5
QFF3019 - Mozilla Firefox 3.0.19
QFF3181 - Mozilla Firefox 3.0.18
QFF3171 - Mozilla Firefox 3.0.17
QFF3161 - Mozilla Firefox 3.0.16
QFF3150 - Mozilla Firefox 3.0.15
QFF3140 - Mozilla Firefox 3.0.14
QFF3130 - Mozilla Firefox 3.0.13
QFF3120 - Mozilla Firefox 3.0.12
QFF3110 - Mozilla Firefox 3.0.11
QFF3100 - Mozilla Firefox 3.0.10

Mozilla Firefox 4
QFF4001 - Mozilla Firefox 4.0.1

Mozilla Firefox 5
QFF5010 - Mozilla Firefox 5.0.1
QFF5000 - Mozilla Firefox 5.0

Mozilla Firefox 6
QFF6020 - Mozilla Firefox 6.0.2
QFF6010 - Mozilla Firefox 6.0.1
QFF6000 - Mozilla Firefox 6.0

Mozilla Firefox 7
QFF7010 - Mozilla Firefox 7.0.1
QFF7000 - Mozilla Firefox 7.0

Mozilla Firefox 8
QFF8010 - Mozilla Firefox 8.0.1
QFF8000 - Mozilla Firefox 8.0

Mozilla Firefox 9
QFF9010 - Mozilla Firefox 9.0.1

Mozilla Firefox 10
QFF1002 - Mozilla Firefox 10.0.2
QFF1000 - Mozilla Firefox 10.0

Mozilla Firefox 10 ESR
QFFE1004 - Mozilla Firefox 10.0.4 ESR

Mozilla Firefox 11
QFF1100 - Mozilla Firefox 11.0

Mozilla Firefox 12
QFF1200 - Mozilla Firefox 12.0

Mozilla Firefox

QFF3000 - Mozilla Firefox 30.0

QFF2901 - Mozilla Firefox 29.0.1

QFF2900 - Mozilla Firefox 29.0

QFF2800 - Mozilla Firefox 28.0

QFF2701 - Mozilla Firefox 27.0.1

QFF2700 - Mozilla Firefox 27.0

QFF2600 - Mozilla Firefox 26.0

QFF2501 - Mozilla Firefox 25.0.1

QFF2500 - Mozilla Firefox 25.0

QFF2400 - Mozilla Firefox 24.0

QFF2301 - Mozilla Firefox 23.0.1

QFF2300 - Mozilla Firefox 23.0

QFF2200 - Mozilla Firefox 22.0

QFF2100 - Mozilla Firefox 21.0

QFF2001 - Mozilla Firefox 20.0.1

QFF2000 - Mozilla Firefox 20.0

QFF1902 - Mozilla Firefox 19.0.2

QFF1901 - Mozilla Firefox 19.0.1

QFF1900 - Mozilla Firefox 19

QFF1802 - Mozilla Firefox 18.0.2

QFF1801 - Mozilla Firefox 18.0.1

QFF1800 - Mozilla Firefox 18

QFFE2460 - Mozilla Firefox 24.6.0 ESR

QFFE2450 - Mozilla Firefox 24.5.0 ESR

QFFE2440 - Mozilla Firefox 24.4.0 ESR

QFFE2430 - Mozilla Firefox 24.3.0 ESR

QFFE2420 - Mozilla Firefox 24.2.0 ESR

QFFE2411 - Mozilla Firefox 24.1.1 ESR

QFFE2410 - Mozilla Firefox 24.1.0 ESR

QFFE17011 - Mozilla Firefox 17.0.11 ESR

QFFE17010 - Mozilla Firefox 17.0.10 ESR

QFFE1709 - Mozilla Firefox 17.0.9 ESR

QFFE1708 - Mozilla Firefox 17.0.8 ESR

QFFE1707 - Mozilla Firefox 17.0.7 ESR

QFFE1706 - Mozilla Firefox 17.0.6 ESR

QFFE1705 - Mozilla Firefox 17.0.5 ESR

QFFE1704 - Mozilla Firefox 17.0.4 ESR

QFFE1703 - Mozilla Firefox 17.0.3 ESR
QFFE1702 - Mozilla Firefox 17.0.2 ESR

QFFE10012 - Mozilla Firefox 10.0.12 ESR
QFF1701 - Mozilla Firefox 17.0.1
QFF1700 - Mozilla Firefox 17.0
QFFE10011 - Mozilla Firefox 10.0.11 ESR
QFF1602 - Mozilla Firefox 16.0.2
QFFE10010 - Mozilla Firefox 10.0.10 ESR
QFFE1009 - Mozilla Firefox 10.0.9 ESR
QFF1601 - Mozilla Firefox 16.0.1
QFFE1008 - Mozilla Firefox 10.0.8 ESR
QFF1600 - Mozilla Firefox 16.0
QFF1501 - Mozilla Firefox 15.0.1
QFF1500 - Mozilla Firefox 15.0
QFFE1007 - Mozilla Firefox 10.0.7 ESR
QFF1401 - Mozilla Firefox 14.0.1
QFFE1006 - Mozilla Firefox 10.0.6 ESR
QFF1301 - Mozilla Firefox 13.0.1
QFF1300 - Mozilla Firefox 13.0
QFFE1005 - Mozilla Firefox 10.0.5 ESR

Mozilla SeaMonkey

QSM122260 - Mozilla SeaMonkey 2.26

QSM122250 - Mozilla SeaMonkey 2.25

QSM122240 - Mozilla SeaMonkey 2.24

QSM122230 - Mozilla SeaMonkey 2.23

QSM122221 - Mozilla SeaMonkey 2.22.1

QSM122220 - Mozilla SeaMonkey 2.22

QSM122210 - Mozilla SeaMonkey 2.21

QSM122200 - Mozilla SeaMonkey 2.20

QSM122190 - Mozilla SeaMonkey 2.19

QSM122171 - Mozilla SeaMonkey 2.17.1

QSM122170 - Mozilla SeaMonkey 2.17

QSM122161 - Mozilla SeaMonkey 2.16.1

QSM122160 - Mozilla SeaMonkey 2.16

QSM122152 - Mozilla SeaMonkey 2.15.2

QSM122151 - Mozilla SeaMonkey 2.15.1

QSM122150 - Mozilla SeaMonkey 2.15

QSM122141 - Mozilla SeaMonkey 2.14.1
QSM122140 - Mozilla SeaMonkey 2.14
QSM122132 - Mozilla SeaMonkey 2.13.2
QSM122131 - Mozilla SeaMonkey 2.13.1
QSM122130 - Mozilla SeaMonkey 2.13
QSM122121 - Mozilla SeaMonkey 2.12.1
QSM122120 - Mozilla SeaMonkey 2.12
QSM122110 - Mozilla SeaMonkey 2.11
QSM122101 - Mozilla SeaMonkey 2.10.1
QSM122100 - Mozilla SeaMonkey 2.10
QSM2910 - Mozilla SeaMonkey 2.9.1
QSM2900 - Mozilla SeaMonkey 2.9
QSM2800 - Mozilla SeaMonkey 2.8
QSM2720 - Mozilla SeaMonkey 2.7.2
QSM2700 - Mozilla SeaMonkey 2.7
QSM2610 - Mozilla SeaMonkey 2.6.1
QSM2600 - Mozilla SeaMonkey 2.6
QSM2500 - Mozilla SeaMonkey 2.5
QSM2410 - Mozilla SeaMonkey 2.4.1
QSM2400 - Mozilla SeaMonkey 2.4
QSM2330 - Mozilla SeaMonkey 2.3.3
QSM2320 - Mozilla SeaMonkey 2.3.2
QSM2310 - Mozilla SeaMonkey 2.3.1
QSM2300 - Mozilla SeaMonkey 2.3
QSM2040 - Mozilla SeaMonkey 2.0.4
QSM2050 - Mozilla SeaMonkey 2.0.5
QSM2060 - Mozilla SeaMonkey 2.0.6
QSM2070 - Mozilla SeaMonkey 2.0.7
QSM2080 - Mozilla SeaMonkey 2.0.8
QSM2090 - Mozilla SeaMonkey 2.0.9
QSM2010 - Mozilla SeaMonkey 2.0.10
QSM2011 - Mozilla SeaMonkey 2.0.11
QSM2012 - Mozilla SeaMonkey 2.0.12
QSM2013 - Mozilla SeaMonkey 2.0.13
QSM2014 - Mozilla SeaMonkey 2.0.14
QSM2100 - Mozilla SeaMonkey 2.1
QSM2200 - Mozilla SeaMonkey 2.2

Mozilla Thunderbird 2
QTB2023 - Mozilla Thunderbird 2.0.0.23
QTB2022 - Mozilla Thunderbird 2.0.0.22
QTB2021 - Mozilla Thunderbird 2.0.0.21

Mozilla Thunderbird 3
QTB3120 - Mozilla Thunderbird 3.1.20
QTB3119 - Mozilla Thunderbird 3.1.19
QTB3118 - Mozilla Thunderbird 3.1.18
QTB3117 - Mozilla Thunderbird 3.1.17
QTB3116 - Mozilla Thunderbird 3.1.16
QTB3115 - Mozilla Thunderbird 3.1.15
QTB3114 - Mozilla Thunderbird 3.1.14
QTB3113 - Mozilla Thunderbird 3.1.13
QTB3112 - Mozilla Thunderbird 3.1.12
QTB3111 - Mozilla Thunderbird 3.1.11
QTB3110A - Mozilla Thunderbird 3.1.10
QTB3190 - Mozilla Thunderbird 3.1.9
QTB3180 - Mozilla Thunderbird 3.1.8
QTB3170 - Mozilla Thunderbird 3.1.7
QTB3160 - Mozilla Thunderbird 3.1.6
QTB3150 - Mozilla Thunderbird 3.1.5
QTB3140 - Mozilla Thunderbird 3.1.4
QTB3130 - Mozilla Thunderbird 3.1.3
QTB3120 - Mozilla Thunderbird 3.1.2
QTB3110 - Mozilla Thunderbird 3.1.1
QTB3100 - Mozilla Thunderbird 3.1.0
QTB3011 - Mozilla Thunderbird 3.0.11
QTB3010 - Mozilla Thunderbird 3.0.10
QTB3009 - Mozilla Thunderbird 3.0.9
QTB3008 - Mozilla Thunderbird 3.0.8
QTB3007 - Mozilla Thunderbird 3.0.7
QTB3006 - Mozilla Thunderbird 3.0.6
QTB3005 - Mozilla Thunderbird 3.0.5
QTB3004 - Mozilla Thunderbird 3.0.4
QTB3003 - Mozilla Thunderbird 3.0.3
QTB3002 - Mozilla Thunderbird 3.0.2
QTB3001 - Mozilla Thunderbird 3.0.1
QTB3000 - Mozilla Thunderbird 3.0

Mozilla Thunderbird 5
QTB5000 - Mozilla Thunderbird 5.0

Mozilla Thunderbird 6
QTB6020 - Mozilla Thunderbird 6.0.2
QTB6010 - Mozilla Thunderbird 6.0.1
QTB6000 - Mozilla Thunderbird 6.0

Mozilla Thunderbird 7
QTB7010 - Mozilla Thunderbird 7.0.1
QTB7000 - Mozilla Thunderbird 7.0

Mozilla Thunderbird 8
QTB8000 - Mozilla Thunderbird 8.0

Mozilla Thunderbird 9
QTB9010 - Mozilla Thunderbird 9.0.1
QTB9000 - Mozilla Thunderbird 9.0

Mozilla Thunderbird 10
QTB1002 - Mozilla Thunderbird 10.0.2
QTB1000 - Mozilla Thunderbird 10.0

Mozilla Thunderbird 10 ESR
QTBE1004 - Mozilla Thunderbird 10.0.4 ESR

Mozilla Thunderbird 11
QTB1101 - Mozilla Thunderbird 11.0.1
QTB1100 - Mozilla Thunderbird 11.0

Mozilla Thunderbird 12
QTB1201 - Mozilla Thunderbird 12.0.1
QTB1200 - Mozilla Thunderbird 12.0

Mozilla Thunderbird

QTB2460 - Mozilla Thunderbird 24.6.0

QTB2450 - Mozilla Thunderbird 24.5.0

QTB2440 - Mozilla Thunderbird 24.4.0

QTB2430 - Mozilla Thunderbird 24.3.0

QTB2420 - Mozilla Thunderbird 24.2.0

QTB2411 - Mozilla Thunderbird 24.1.1

QTB2410 - Mozilla Thunderbird 24.1

QTB2401 - Mozilla Thunderbird 24.0.1

QTB2400 - Mozilla Thunderbird 24.0

QTB1700 - Mozilla Thunderbird 17.0

QTB1602 - Mozilla Thunderbird 16.0.2

QTB1601 - Mozilla Thunderbird 16.0.1

QTB1600 - Mozilla Thunderbird 16.0

QTB1501 - Mozilla Thunderbird 15.0.1

QTB1500 - Mozilla Thunderbird 15.0

QTB1400 - Mozilla Thunderbird 14.0

QTB1301 - Mozilla Thunderbird 13.0.1

QTB1300 - Mozilla Thunderbird 13.0

QTBE17011 - Mozilla Thunderbird 17.0.11 ESR

QTBE17010 - Mozilla Thunderbird 17.0.10 ESR

QTBE1709 - Mozilla Thunderbird 17.0.9 ESR

QTBE1701 - Mozilla Thunderbird 17.0.1 ESR

QTBE10012 - Mozilla Thunderbird 10.0.12 ESR

QTBE10011 - Mozilla Thunderbird 10.0.11 ESR

QTBE10010 - Mozilla Thunderbird 10.0.10 ESR

QTBE1009 - Mozilla Thunderbird 10.0.9 ESR

QTBE1008 - Mozilla Thunderbird 10.0.8 ESR

QTBE1007 - Mozilla Thunderbird 10.0.7 ESR

QTBE1006 - Mozilla Thunderbird 10.0.6 ESR

QTBE1005 - Mozilla Thunderbird 10.0.5 ESR

MozyHome

QMOZYH2263393 - MozyHome 2.26.3.393

QMOZYH2260376 - MozyHome 2.26.0.376

QMOZYH2240355 - MozyHome 2.24.0.355

QMOZYH2221329 - MozyHome 2.22.1.329

QMOZYH2220313 - MozyHome 2.22.0.313

QMOZYH2203278 - MozyHome 2.20.3.278

QMOZYH2202276 - MozyHome 2.20.2.276

QMOZYH2201269 - MozyHome 2.20.1.269

QMOZYH2184250 - MozyHome 2.18.4.250

QMOZYH2183247 - MozyHome 2.18.3.247

QMOZYH2182244 - MozyHome 2.18.2.244

QMOZYH2181235 - MozyHome 2.18.1.235
QMOZYH2180227 - MozyHome 2.18.0.227
QMOZYH2160215 - MozyHome 2.16.0.215
QMOZYH2142199 - MozyHome 2.14.2.199
QMOZYH2141193 - MozyHome 2.14.1.193
QMOZYH2140183 - MozyHome 2.14.0.183
QMOZYH2121160 - MozyHome 2.12.1.160
QMOZYH2120144 - MozyHome 2.12.0.144
QMOZYH210796 - MozyHome 2.10.7.96
QMOZYH21030 - MozyHome 2.10.3.0

MozyPro

QMOZYP2263393 - MozyPro 2.26.3.393

QMOZYP2260376 - MozyPro 2.26.0.376

QMOZYP2240355 - MozyPro 2.24.0.355

QMOZYP2221329 - MozyPro 2.22.1.329

QMOZYP2220313 - MozyPro 2.22.0.313

QMOZYP2203278 - MozyPro 2.20.3.278

QMOZYP2202276 - MozyPro 2.20.2.276

QMOZYP2201269 - MozyPro 2.20.1.269

QMOZYP2184250 - MozyPro 2.18.4.250

QMOZYP2183247 - MozyPro 2.18.3.247

QMOZYP2182244 - MozyPro 2.18.2.244

QMOZYP2181235 - MozyPro 2.18.1.235
QMOZYP2180227 - MozyPro 2.18.0.227
QMOZYP2160215 - MozyPro 2.16.0.215
QMOZYP2142199 - MozyPro 2.14.2.199
QMOZYP2141193 - MozyPro 2.14.1.193
QMOZYP2140183 - MozyPro 2.14.0.183
QMOZYP2121160 - MozyPro 2.12.1.160
QMOZYP2120144 - MozyPro 2.12.0.144
QMOZYP210796 - MozyPro 2.10.7.96
QMOZYP21030 - MozyPro 2.10.3.0

Notepad++

QNPP666 - Notepad++ 6.6.6 - NEW

QNPP664 - Notepad++ 6.6.4

QNPP663 - Notepad++ 6.6.3

QNPP662 - Notepad++ 6.6.2

QNPP661 - Notepad++ 6.6.1

QNPP660 - Notepad++ 6.6

QNPP655 - Notepad++ 6.5.5

QNPP654 - Notepad++ 6.5.4

QNPP653 - Notepad++ 6.5.3

QNPP652 - Notepad++ 6.5.2

QNPPP651 - Notepad++ 6.5.1

QNPPP650 - Notepad++ 6.5

QNPPP645 - Notepad++ 6.4.5

QNPPP643 - Notepad++ 6.4.3

QNPPP642 - Notepad++ 6.4.2

QNPPP641 - Notepad++ 6.4.1

QNPPP633 - Notepad++ 6.3.3

QNPPP632 - Notepad++ 6.3.2

QNPPP631 - Notepad++ 6.3.1
QNPPP630 - Notepad++ 6.3

QNPPP623 - Notepad++ 6.2.3
QNPPP622 - Notepad++ 6.2.2
QNPPP620 - Notepad++ 6.2
QNPPP618 - Notepad++ 6.1.8
QNPPP617 - Notepad++ 6.1.7
QNPPP615 - Notepad++ 6.1.5
QNPPP614 - Notepad++ 6.1.4
QNPPP613 - Notepad++ 6.1.3
QNPPP612 - Notepad++ 6.1.2
QNPPP610 - Notepad++ 6.1
QNPPP600 - Notepad++ 6.0
QNPPP598 - Notepad++ 5.9.8
QNPPP5962 - Notepad++ 5.9.6.2

OpenOffice

QOR410 - OpenOffice 4.1.0

QOR401 - OpenOffice 4.0.1

QOR400 - OpenOffice 4.0.0

QOR341 - OpenOffice 3.4.1
QOR340 - OpenOffice 3.4.0
QOR330 - OpenOffice.org 3.3.0

Opera

QOP2201 - Opera 22.0.1471.50

QOP2102 - Opera 21.0.1432.67

QOP2100 - Opera 21.0.1432.57

QOP2004 - Opera 20.0.1387.91

QOP2003 - Opera 20.0.1387.82

QOP2002 - Opera 20.0.1387.77

QOP2000 - Opera 20.0.1387.64

QOP1904 - Opera 19.0.1326.63

QOP1903 - Opera 19.0.1326.59

QOP1902 - Opera 19.0.1326.56

QOP1901 - Opera 19.0.1326.47

QOP1803 - Opera 18.0.1284.68

QOP1802 - Opera 18.0.1284.63

QOP1801 - Opera 18.0.1284.49

QOP1702 - Opera 17.0.1241.53

QOP1700 - Opera 17.0.1241.45

QOP1603 - Opera 16.0.1196.80

QOP1602 - Opera 16.0.1196.73

QOP1504 - Opera 15.0.1147.153

QOP1503 - Opera 15.0.1147.148

QOP1502 - Opera 15.0.1147.141

QOP1501 - Opera 15.0.1147.138

QOP1216 - Opera 12.16

QOP1216 - Opera 12.16 x64

QOP1215 - Opera 12.15
QOP1215 - Opera 12.15 x64

QOP1214 - Opera 12.14
QOP1214 - Opera 12.14 x64

QOP1213 - Opera 12.13
QOP1213 - Opera 12.13 x64
QOP1212 - Opera 12.12
QOP1212 - Opera 12.12 x64
QOP1211 - Opera 12.11
QOP1211 - Opera 12.11 x64
QOP1210 - Opera 12.10
QOP1210 - Opera 12.10 x64
QOP1202 - Opera 12.02
QOP1202 - Opera 12.02 x64
QOP1201 - Opera 12.01
QOP1201 - Opera 12.01 x64
QOP1200 - Opera 12.00
QOP1200 - Opera 12.00 x64
QOP1164 - Opera 11.64
QOP1162 - Opera 11.62
QOP1161 - Opera 11.61
QOP1160 - Opera 11.60
QOP1152 - Opera 11.52
QOP1151 - Opera 11.51
QOP1150 - Opera 11.50
QOP1111 - Opera 11.11
QOP1110 - Opera 11.10
QOP1101 - Opera 11.01
QOP1100 - Opera 11.00
QOP1063 - Opera 10.63
QOP1062 - Opera 10.62
QOP1061 - Opera 10.61
QOP1060 - Opera 10.60
QOP1054 - Opera 10.54
QOP1053 - Opera 10.53
QOP1052 - Opera 10.52

Pidgin

QPID219 - Pidgin 2.10.9

QPID218 - Pidgin 2.10.8

QPID217 - Pidgin 2.10.7

QPID216 - Pidgin 2.10.6
QPID215 - Pidgin 2.10.5
QPID214 - Pidgin 2.10.4
QPID213 - Pidgin 2.10.3
QPID212 - Pidgin 2.10.2
QPID211 - Pidgin 2.10.1
QPID210 - Pidgin 2.10.0

RealPlayer

QRP1703 - RealPlayer Cloud 17.0.10

QRP1702 - RealPlayer Cloud 17.0.9

QRP1701 - RealPlayer Cloud 17.0.8

QRP1603 - RealPlayer 16.0.3.51

QRP1602 - RealPlayer 16.0.2.32

QRP1601 - RealPlayer 16.0.1.18

QRP1600 - RealPlayer 16.0.0.282
QRP1506 - RealPlayer 15.0.6.14
QRP1505 - RealPlayer 15.0.5.109
QRP1504 - RealPlayer 15.0.4.53
QRP1503 - RealPlayer 15.0.3.37
QRP1502 - RealPlayer 15.0.2.72
QRP1501 - RealPlayer 15.0.1.13
QRP1500 - RealPlayer 15.0.0.198
QRP1209 - RealPlayer 12.0.1.669
QRP1208 - RealPlayer 12.0.1.666
QRP1207 - RealPlayer 12.0.1.660
QRP1206 - RealPlayer 12.0.1.652
QRP1205 - RealPlayer 12.0.1.647
QRP1204 - RealPlayer 12.0.1.633
QRP1203 - RealPlayer 12.0.1.609
QRP1202 - RealPlayer 12.0.0.879
QRP1201 - RealPlayer 12.0.0.658
QRP1200 - RealPlayer 12.0.0.343

RealVNC

QVNC520 - RealVNC 5.2.0 - NEW

QVNC511 - RealVNC 5.1.1

QVNC510 - RealVNC 5.1.0

QVNC507 - RealVNC 5.0.7

QVNC506 - RealVNC 5.0.6

QVNC505 - RealVNC 5.0.5

QVNC504 - RealVNC 5.0.4

QVNC503 - RealVNC 5.0.3
QVNC502 - RealVNC 5.0.2
QVNC501 - RealVNC 5.0.1
RVNC001 - RealVNC 4.1.3

Skype

QSKY6160105 - Skype 6.16.0.105

QSKY6140104 - Skype 6.14.0.104

QSKY6130104 - Skype 6.13.0.104

QSKY6110102 - Skype 6.11.0.102

QSKY6100104 - Skype 6.10.0.104

QSKY690106 - Skype 6.9.0.106

QSKY670102 - Skype 6.7.0.102

QSKY660106 - Skype 6.6.0.106

QSKY650158 - Skype 6.5.0.158

QSKY630107 - Skype 6.3.0.107

QSKY630105 - Skype 6.3.0.105

QSKY620106 - Skype 6.2.0.106

QSKY61129 - Skype 6.1.129

QSKY60126 - Skype 6.0.126
QSKY60120 - Skype 6.0.120
QSKY5100116 - Skype 5.10.0.116
QSKY5100115 - Skype 5.10.0.115
QSKY510114 - Skype 5.10.114
QSKY59123 - Skype 5.9.123
QSKY59115 - Skype 5.9.115
QSKY59114 - Skype 5.9.114
QSKY58158 - Skype 5.8.158
QSKY58156 - Skype 5.8.156
QSKY58154 - Skype 5.8.154
QSKY55124 - Skype 5.5.124
QSKY55117 - Skype 5.5.117
QSKY55115 - Skype 5.5.115
QSKY55114 - Skype 5.5.114
QSKY55113 - Skype 5.5.113
QSKY55112 - Skype 5.5.112
QSKY53120 - Skype 5.3.120
QSKY53116 - Skype 5.3.116
QSKY53111 - Skype 5.3.111
QSKY53108 - Skype 5.3.108
QSKY51112 - Skype 5.1.112
QSKY51104 - Skype 5.1.104
QSKY50156 - Skype 5.0.156
QSKY50152 - Skype 5.0.152
QSKY42187 - Skype 4.2.187
QSKY42163 - Skype 4.2.169
QSKY42163 - Skype 4.2.163
QSKY42158 - Skype 4.2.158
QSKY42155 - Skype 4.2.155
QSKY42152 - Skype 4.2.152
QSKY41179 - Skype 4.1.179
QSKY41166 - Skype 4.1.166
QSKY41141 - Skype 4.1.141
QSKY41136 - Skype 4.1.136
QSKY40227 - Skype 4.0.227
QSKY40226 - Skype 4.0.226
QSKY40224 - Skype 4.0.224
QSKY40216 - Skype 4.0.216
QSKY40215 - Skype 4.0.215
QSKY40206 - Skype 4.0.206

Sun Microsystems Java Runtime Environment 1.4
QJAVA14 - Sun Java 1.4

Sun Microsystems Java Runtime Environment 5.0
QJAVA50r22 - Sun Java 5.0 r22 x64 – Currently Unsupported
QJAVA50r22 - Sun Java 5.0 r22
QJAVA50r20 - Sun Java 5.0 r20 x64 – Currently Unsupported
QJAVA50r20 - Sun Java 5.0 r20
QJAVA50r19 - Sun Java 5.0 r19 x64 – Currently Unsupported
QJAVA50r19 - Sun Java 5.0 r19
QJAVA50r18 - Sun Java 5.0 r18 x64 – Currently Unsupported
QJAVA50r18 - Sun Java 5.0 r18

Sun Microsystems Java Runtime Environment 6.0

QJAVA60r45 - Sun Java 6.0 r45
QJAVA60r45 - Sun Java 6.0 r45 x64

QJAVA60r43 - Sun Java 6.0 r43
QJAVA60r43 - Sun Java 6.0 r43 x64

QJAVA60r41 - Sun Java 6.0 r41
QJAVA60r41 - Sun Java 6.0 r41 x64

QJAVA60r39 - Sun Java 6.0 r39
QJAVA60r39 - Sun Java 6.0 r39 x64

QJAVA60r38 - Sun Java 6.0 r38
QJAVA60r38 - Sun Java 6.0 r38 x64
QJAVA60r37 - Sun Java 6.0 r37
QJAVA60r37 - Sun Java 6.0 r37 x64
QJAVA60r35 - Sun Java 6.0 r35
QJAVA60r35 - Sun Java 6.0 r35 x64
QJAVA60r34 - Sun Java 6.0 r34
QJAVA60r34 - Sun Java 6.0 r34 x64
QJAVA60r33 - Sun Java 6.0 r33
QJAVA60r33 - Sun Java 6.0 r33 x64
QJAVA60r32 - Sun Java 6.0 r32
QJAVA60r32 - Sun Java 6.0 r32 x64
QJAVA60r31 - Sun Java 6.0 r31
QJAVA60r31 - Sun Java 6.0 r31 x64
QJAVA60r30 - Sun Java 6.0 r30
QJAVA60r30 - Sun Java 6.0 r30 x64
QJAVA60r29 - Sun Java 6.0 r29
QJAVA60r29 - Sun Java 6.0 r29 x64
QJAVA60r27 - Sun Java 6.0 r27
QJAVA60r27 - Sun Java 6.0 r27 x64
QJAVA60r26 - Sun Java 6.0 r26
QJAVA60r26 - Sun Java 6.0 r26 x64
QJAVA60r25 - Sun Java 6.0 r25
QJAVA60r25 - Sun Java 6.0 r25 x64
QJAVA60r24 - Sun Java 6.0 r24
QJAVA60r24 - Sun Java 6.0 r24 x64
QJAVA60r22 - Sun Java 6.0 r22 x64
QJAVA60r22 - Sun Java 6.0 r22
QJAVA60r21 - Sun Java 6.0 r21 x64
QJAVA60r21 - Sun Java 6.0 r21
QJAVA60r20 - Sun Java 6.0 r20 x64
QJAVA60r20 - Sun Java 6.0 r20
QJAVA60r19 - Sun Java 6.0r19 x64
QJAVA60r19 - Sun Java 6.0r19
QJAVA60r18 - Sun Java 6.0 r18 x64
QJAVA60r18 - Sun Java 6.0 r18
QJAVA60r17 - Sun Java 6.0 r17 x64
QJAVA60r17 - Sun Java 6.0 r17
QJAVA60r16 - Sun Java 6.0 r16 x64
QJAVA60r16 - Sun Java 6.0 r16
QJAVA60r15 - Sun Java 6.0 r15 x64
QJAVA60r15 - Sun Java 6.0 r15
QJAVA60r14 - Sun Java 6.0 r14 x64
QJAVA60r14 - Sun Java 6.0 r14
QJAVA60r13 - Sun Java 6.0 r13 x64
QJAVA60r13 - Sun Java 6.0 r13

JRE 7

QJAVA7u60 - JRE 7u60

QJAVA7u60 - JRE 7u60 x64

QJAVA7u55 - JRE 7update55

QJAVA7u55 - JRE 7update55 x64

QJAVA7u51 - JRE 7u51

QJAVA7u51 - JRE 7u51 x64

QJAVA7u45 - JRE 7u45

QJAVA7u45 - JRE 7u45 x64

QJAVA7u40 - JRE 7u40

QJAVA7u40 - JRE 7u40 x64

QJAVA7u25 - JRE 7u25

QJAVA7u25 - JRE 7u25 x64

QJAVA7u21 - JRE 7u21
QJAVA7u21 - JRE 7u21 x64

QJAVA7u17 - JRE 7u17
QJAVA7u17 - JRE 7u17 x64

QJAVA7u15 - JRE 7u15

QJAVA7u15 - JRE 7u15 x64

QJAVA7u13 - JRE 7u13

QJAVA7u13 - JRE 7u13 x64

QJAVA7u11 - JRE 7u11

QJAVA7u11 - JRE 7u11 x64

QJAVA7u10 - JRE 7u10
QJAVA7u10 - JRE 7u10 x64
QJAVA7u9 - JRE 7u9
QJAVA7u9 - JRE 7u9 x64
QJAVA7u7 - JRE 7u7
QJAVA7u7 - JRE 7u7 x64
QJAVA7u6 - JRE 7u6
QJAVA7u6 - JRE 7u6 x64
QJAVA7u5 - JRE 7u5
QJAVA7u5 - JRE 7u5 x64
QJAVA7u4 - JRE 7u4
QJAVA7u4 - JRE 7u4 x64
QJAVA7u3 - JRE 7u3
QJAVA7u3 - JRE 7u3 x64

UltraVNC

QUVNC1196 - UltraVNC 1.1.9.6

QUVNC1196 - UltraVNC 1.1.9.6 x64

QUVNC1193 - UltraVNC 1.1.9.3

QUVNC1193 - UltraVNC 1.1.9.3 x64

QUVNC1189 - UltraVNC 1.1.8.9

QUVNC1189 - UltraVNC 1.1.8.9 x64

QUVNC10962 - UltraVNC 1.0.9.6.2
QUVNC10962 - UltraVNC 1.0.9.6.2 x64
QUVNC10961 - UltraVNC 1.0.9.6.1
QUVNC10961 - UltraVNC 1.0.9.6.1 x64

VLC Media Player

QVLC213 - VLC Media Player 2.1.3

QVLC212 - VLC Media Player 2.1.2

QVLC211 - VLC Media Player 2.1.1

QVLC210 - VLC Media Player 2.1.0

QVLC208 - VLC Media Player 2.0.8

QVLC207 - VLC Media Player 2.0.7

QVLC206 - VLC Media Player 2.0.6

QVLC205 - VLC Media Player 2.0.5
QVLC204 - VLC Media Player 2.0.4
QVLC203 - VLC Media Player 2.0.3
QVLC202 - VLC Media Player 2.0.2
QVLC201 - VLC Media Player 2.0.1

WinZip

QWZ18511111 - WinZip 18.5.11111

QWZ18511111 - WinZip 18.5.11111 x64

QWZ18011023 - WinZip 18.0.11023

QWZ18011023 - WinZip 18.0.11023 x64

QWZ18010661 - WinZip 18.0.10661

QWZ18010661 - WinZip 18.0.10661 x64

QWZ17510562 - WinZip 17.5.10562

QWZ17510562 - WinZip 17.5.10562 x64

QWZ17510480 - WinZip 17.5.10480

QWZ17510480 - WinZip 17.5.10480 x64

QWZ17010381 - WinZip 17.0.10381

QWZ17010381 - WinZip 17.0.10381 x64

WinZip 16
QWZ16510096 - WinZip 16.5.10096
QWZ16510096 - WinZip 16.5.10096 x64
QWZ1609715 - WinZip 16.0.9715
QWZ1609715 - WinZip 16.0.9715 x64
QWZ1609691 - WinZip 16.0.9691
QWZ1609691 - WinZip 16.0.9691 x64
QWZ1609686 - WinZip 16.0.9686
QWZ1609686 - WinZip 16.0.9686 x64
QWZ1609715 - WinZip 16.5.10095 x64
QWZ1609715 - WinZip 16.5.10095

WinZip 15
QWZ1559579 - WinZip 15.5.9579

Wireshark

QWSK1108 - Wireshark 1.10.8 - NEW

QWSK1108 - Wireshark 1.10.8 x64 - NEW

QWSK1107 - Wireshark 1.10.7

QWSK1107 - Wireshark 1.10.7 x64

QWSK1106 - Wireshark 1.10.6

QWSK1106 - Wireshark 1.10.6 x64

QWSK1105 - Wireshark 1.10.5

QWSK1105 - Wireshark 1.10.5 x64

QWSK1104 - Wireshark 1.10.4

QWSK1104 - Wireshark 1.10.4 x64

QWSK1103 - Wireshark 1.10.3

QWSK1103 - Wireshark 1.10.3 x64

QWSK1102 - Wireshark 1.10.2

QWSK1102 - Wireshark 1.10.2 x64

QWSK1101 - Wireshark 1.10.1

QWSK1101 - Wireshark 1.10.1 x64

QWSK1100 - Wireshark 1.10.0

QWSK1100 - Wireshark 1.10.0 x64

QWSK1815 - Wireshark 1.8.15 - NEW

QWSK1815 - Wireshark 1.8.15 x64 - NEW

QWSK1814 - Wireshark 1.8.14

QWSK1814 - Wireshark 1.8.14 x64

QWSK1813 - Wireshark 1.8.13

QWSK1813 - Wireshark 1.8.13 x64

QWSK18152 - Wireshark 1.8.12

QWSK18152 - Wireshark 1.8.12 x64

QWSK1811 - Wireshark 1.8.11

QWSK1811 - Wireshark 1.8.11 x64

QWSK1810 - Wireshark 1.8.10

QWSK1810 - Wireshark 1.8.10 x64

QWSK189 - Wireshark 1.8.9

QWSK189 - Wireshark 1.8.9 x64

QWSK188 - Wireshark 1.8.8

QWSK188 - Wireshark 1.8.8 x64

QWSK187 - Wireshark 1.8.7

QWSK187 - Wireshark 1.8.7 x64

QWSK186 - Wireshark 1.8.6
QWSK186 - Wireshark 1.8.6 x64

QWSK185 - Wireshark 1.8.5
QWSK185 - Wireshark 1.8.5 x64

QWSK184 - Wireshark 1.8.4
QWSK184 - Wireshark 1.8.4 x64
QWSK183 - Wireshark 1.8.3
QWSK183 - Wireshark 1.8.3 x64
QWSK182 - Wireshark 1.8.2
QWSK182 - Wireshark 1.8.2 x64
QWSK181 - Wireshark 1.8.1
QWSK181 - Wireshark 1.8.1 x64
QWSK18 - Wireshark 1.8
QWSK18 - Wireshark 1.8 x64
QWSK168 - Wireshark 1.6.8 x64
QWSK168 - Wireshark 1.6.8
QWSK167 - Wireshark 1.6.7 x64
QWSK167 - Wireshark 1.6.7
QWSK166 - Wireshark 1.6.6
QWSK166 - Wireshark 1.6.6 x64
QWSK165 - Wireshark 1.6.5
QWSK165 - Wireshark 1.6.5 x64
QWSK164 - Wireshark 1.6.4
QWSK164 - Wireshark 1.6.4 x64
QWSK163 - Wireshark 1.6.3
QWSK163 - Wireshark 1.6.3
QWSK162 - Wireshark 1.6.2
QWSK162 - Wireshark 1.6.2 x64
QWSK161 - Wireshark 1.6.1
QWSK161 - Wireshark 1.6.1 x64
QWSK160 - Wireshark 1.6.0
QWSK160 - Wireshark 1.6.0 x64
QWSK147 - Wireshark 1.4.7
QWSK147 - Wireshark 1.4.7 x64
QWSK146 - Wireshark 1.4.6
QWSK146 - Wireshark 1.4.6 x64
QWSK144 - Wireshark 1.4.4
QWSK144 - Wireshark 1.4.4 x64

Yahoo! Messenger
QYMSGR0192 - Yahoo! Messenger 11.5.0.192
QYMSGR0228 - Yahoo! Messenger 11.5.0.228

Zimbra Desktop

QZMD725 - Zimbra Desktop 7.2.5.12038

QZMD722 - Zimbra Desktop 7.2.2

QZMD721 - Zimbra Desktop 7.2.1
QZMD71411299 - Zimbra Desktop 7.1.4 b11299
QZMD714 - Zimbra Desktop 7.1.4
QZMD712 - Zimbra Desktop 7.1.2

↧

Shavlik Protect Migration Tool User’s Guide

March 25, 2014, 9:45 am

≫ Next: How the Shavlik & Microsoft Scheduler work

≪ Previous: Shavlik Patch (formerly SCUPdates) Supported Products list

Template

Purpose

This document is to provide a linkable article for salesforce when providing customers with migration information.

Shavlik Protect Migration Tool User’s Guide
Download Shavlik Console Migration Tool 9.0.1280 – 486 KB (.zip)

Affected Product(s)

Shavlik Protect 9.x

↧

How the Shavlik & Microsoft Scheduler work

June 17, 2014, 10:45 am

≫ Next: Custom Action vs. Custom XML

≪ Previous: Shavlik Protect Migration Tool User’s Guide

Purpose

This document outlines how scheduled events occur when utilizing the Shavlik Scheduler vs the Microsoft Scheduler.

Where Scheduled Events are Stored

Scheduled Scans

When doing a scheduled scan, The Protect Console will schedule the event on the console. Everything is done from the console. No logs would be shown on the target machine.

Scheduled Deployments

When you click deploy, Protect will copy the patches you selected for deployment (Using NetBios Ports TCP 137-139 or TCP 445) to C:\Windows\ProPatches\Patches file on the target machine. It also creates and copies a batch file and a cfg file in C:\Windows\ProPatches\Install on the target machine.

Protect handles Deployments 2 different ways depending on what you have selected in Tools-Options-Scheduling. The default is the Shavlik Scheduler.

Shavlik Scheduler

When the patches, bat, and cfg files are copied to the Propatches folder, the Scheduler is set during this time when to run the task. This can be verified in the C:\Windows\ProPatches\Scheduler\Scheduler.log. Scheduled tasks when made with the Shavlik Scheduler may be viewedon the Protect Console.This can be viewed by going under Manage-> Scheduled Tasks. (If your tasks are not showing up here, see this documenthttp://community.shavlik.com/docs/DOC-23053)

When the scheduled deployment time occurs, the Shavlik Scheduler runs the .bat file created in C:\Windows\ProPatches\Install

You can view the deployment status by opening up View -> Deployment Tracker or Pressing F9. The ST Remote Scheduler Service reports back to the Console on Port TCP 3121.

**Note- If for some reason the Shavlik Scheduler fails to schedule the task, it will by default fail-over and use the Microsoft Scheduler for this specific job.

Microsoft Scheduler

After the patches, bat and cfg files are copied to the Propatches folder, the Protect console will schedule the task on the Target Machine using the Microsoft Schedulerfor the desired scheduled date.

If you would like to view this job, you will need to view this on theTarget Machine. On the target machine, open the task scheduler. You will then click on Task Scheduler Library and see the job listed.

**Note if you use the Microsoft Scheduler, your jobs will not be listed under Manage->Scheduled Tasks.

When the scheduled deployment time occurs, the Microsoft Scheduler runs the .bat file created in C:\Windows\ProPatches\Install

You may still view data regarding the deployment by opening up View -> Deployment Tracker or Pressing F9

The actual scheduled task file is located at: C:\Windows\System32\Tasks and will have a name like "Scheduled Deployment (3170)"

Affected Product(s)

Shavlik Protect 8.x
Shavlik Protect 9.x

↧

Custom Action vs. Custom XML

June 17, 2014, 2:40 pm

≫ Next: Error 900 when performing a patch scan after latest content release

≪ Previous: How the Shavlik & Microsoft Scheduler work

Purpose

There are 2 ways to push 3rd party patch/programs with Protect that are not part of the Shavlik content.

Method 1 - Custom Action
Method 2 - Custom xml.

This document outlines the Pro's and Con's of using a Custom Action vs. Custom XML for deploying 3rd party patches/programs.

Custom Action

Custom Action is quick to setup, but does no authenticating on the target to verify it is a needed file. It assumes any machine it deploys against needs the file.

Custom Action - How to perform a custom action

Pros:

Fast to setup. No detection criteria required.

Cons:

No differentiating between machines that need the patch and those that don't.

Custom XML

Custom XMLtakes a little longer to setup, but allows the user to define detection criteria so you scan a target for the patch and only are offered it in the event it is a file that is needed.

How to Create a Custom Patch

Pros:

Detection for patch to only offer patch when patch is needed.

Cons:

Requires up front design to setup detection criteria.

Affected Product(s)

Shavlik Protect All

↧

Error 900 when performing a patch scan after latest content release

June 20, 2014, 6:43 am

≫ Next: Manual installation of agent fails on registration.

≪ Previous: Custom Action vs. Custom XML

Symptoms

Error 900 Critical Error, send logs to support

We are aware that some of our customers are receiving an Error 900 when performing a patch scan. We believe a data error in the latest content release is the
root cause. We are researching the issue and should have an update soon.

Resolution

This will be corrected in a Content Release today.

↧

Manual installation of agent fails on registration.

January 20, 2014, 12:34 pm

≫ Next: How do I search the community?

≪ Previous: Error 900 when performing a patch scan after latest content release

Symptoms

You attempt to manually install an agent and it fails during the registration process.

Error found in registration.log

'Error during registration. Error: Error 1300: Not all privileges or groups referenced are assigned to the caller'

Error found in the STAgentUI.log

'Error 1314: A required privilege is not held by the client'
'class STWin32::CWin32Exception at X509Certificate.cpp:65: Error 5: Access is denied'

Error found in the STAgentManagement.log

Error: 'class STServiceModel::Wws::CWebServiceException at RegistrationServiceClient.cpp:401: Unable to register the agent with the provided registration key

Cause

This error is seen if the user account used to install the agent does not have the correct permissions.

Resolution

Ensure the SYSTEM account, as well as the user installing the agent has full control over C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys folder as well as the files in the directory.

Add required rights in User Rights Assignments.

Known rights needed to install and register agents.

"Act as Operating System"
"Take Ownership"

1. Open Local Security Settings.
2. In the console tree, click User Rights Assignment.
- Security Settings/Local Policies/User Rights Assignments
3. In the details pane, double-click the user right you want to change.
4. In UserRight Properties, click Add User or Group.
5. Add the user or group and click OK.

To open Local Security Policy, click Start, point to Settings, click Control Panel, double-click Administrative Tools, and then double-click Local Security Policy.

You can also check what rights the current user has by running the following command from a Windows Command Prompt.

>whoami /priv

Additional Information

Settings are applied in the following order through a Group Policy Object (GPO), which will overwrite settings on the local computer at the next Group Policy update:

Local policy settings
Site policy settings
Domain policy settings
OU policy settings

When a local setting is greyed out, it indicates that a GPO currently controls that setting.

Affected Products

Shavlik Protect 9.x

↧

How do I search the community?

May 28, 2013, 3:37 am

≫ Next: Browsing and Navigating the Community

≪ Previous: Manual installation of agent fails on registration.

Searching the site

The search box in the top right appears at all times.

By default, it will search the entire site.

Expanding or Narrowing your search

Once you hit the Search button the search results page is displayed.You can change this by altering the Restrict Results By criteria. For example:

Type in the name of the section of the site that you want to search through.

You can include or exclude different content types from the search results by selecting or deselecting them from your search results screen. The knowledge base is held with Documents and questions that the community ask are held as Discussions.