Symptom |
---|
The Protect Console expiration date is different than the expiration date shown in the Protect Agent.
(Example of Protect Console Expiration Date)
(Example of Protect Agent Expiration Date)
Cause |
---|
Agent seats are held for 45 days from the last time they successfully checked in. This is to allow a seat to be reclaimed by the Console in the event an Agent goes unused for a prolonged period of time. The Agent's expiration date will be 45 days from the last time it successfully checked in.
Resolution |
---|
If the Agent has an expiration date older than 45 days from today, initiating an Agent check-in should refresh its expiration date.
Affected Product(s) |
---|
Shavlik Protect 9.x
vCenter Prtoect 8.x