| Purpose |
|---|
The Shavlik Protect Custom Content program enables you to receive detection and deployment logic for the Windows XP patches provided to you via Microsoft’s extended support program.
This document is meant to provide information about how to configure Protect to use custom content and processes surrounding the use of custom content.
| Before You Begin |
|---|
Make sure you have your Custom Content Fulfillment letter. This letter contains the Custom Content URL that is needed when configuring Shavlik Protect.
If you have an extended support contract with Microsoft, but do not have a Custom Content Fulfillment letter from Shavlik, please send an email to Protect-Help@Shavlik.com.
| Configuring Shavlik Protect to Receive Custom Content |
|---|
- Close Shavlik Protect.
- Start Notepad as an administrator.
- Open C:\Program Files\LANDESK\Shavlik Protect\STEnvironment.config.
- Find the 'manifestUri' and modify the URL, substituting the existing URL with the one in the fulfillment letter.
- Save the STEnvironment.config file.
- Open Shavlik Protect.
- Select Help > Refresh files.
Do not make the change by going into Tools > Operations > Downloads and changing the Definition download source. This will cause failures to obtain all necessary data files.
| Patch Submission Process |
|---|
As part of the Custom Content Support Agreement you will need to submit to Shavlik the patches that were released by Microsoft. This will be the start of the process for generating and testing the custom content.
- Download the patches from Microsoft.
As part of your Premium Support Agreement with Microsoft, you should have received information on how to retrieve patches as they are released. - Open a Windows Explorer window and paste ftp://ftp.landesk.com/incoming into the address bar. No authentication is needed. You can then paste the file into the Windows Explorer window.This process may be updated later.
- Paste the patch file(s) into the /incoming folder.
- Send an email to CustomContent@shavlik.com to notify the Content Team that the files have been uploaded. Include the file names that were uploaded.
- Move a copy of the patches into the Shavlik Protect patch repository so they are ready when the Custom Content is released.
Note: You can verify the location of your patch repository by checking the settings of Tools > Operations > Downloads > General patch download options > Patch download directory.
| Support |
|---|
Custom Content issues can be submitted through the normal support process.
| Affected Product(s) |
|---|
Shavlik Protect 9.x